With SmartUC Mobile app (softphone), you can make and receive calls with your "6" series office number from

your mobile devices and laptops.

SmartUC MobileQuick Start Guide

HOW IS IT CONNECTED?

HOW TO INSTALL?On Mobile and Tablets On Desktop

Using SmartUC Fixed Line

Visit http://www.starhub.com/UC-resourceDownload and Install ‘SmartUC Desktop Client’

Visit Google Play Store or Apple App StoreSearch and Install ‘SmartUC’

Login for Mobile devices and DesktopSign in with the user ID and password sent to your company administrator’s email and mobile via SMS (registered on the application form). Your username for the soft client is your subscribed phone number, followed by the domain name (case sensitive) as per example:

Username: 61234567@uc.starhub.comPassword: sh1234

For first time login, please visit https://web.us.starhub.com to change your password before you sign in.

Voice Gateway

Network Switch

IP Phone IP Phone

Mobile Device Laptop

AnaloguePhone

POS Fax

StarHub Private Connection

Internet

PSTN(Telephone Network)

StarHubHosted PBX

Your Office in Singapore

Using SmartUC Mobile App

Anywhere with Internet Access

KEY FUNCTIONSMessages

Application Menu

MessagesApplication Menu

Update Picture

View Groups

VoicemailDialpadSettings

Help

Call My Room**

View Status,Location and Time

Pull Call from Desk phone*

New Message

Date/Time

AboutSign Out

View Favorites

Swipe Options(Call, Delete, More - View Profile, Call Room, Mark Read)

Search Directory(SmartUC, Local Phone)

Call History (Placed calls, Missed calls)

Search Message Text

One-to-One Messages

Group Messages

Broadcast Messages

Profile Picture

*Pull Call feature requires IP phone subscription**Call My Room feature requires Conferencing Bridge VAS subscription

KEY FUNCTIONSCall History

Call Settings (Incoming Calls)

Call History

Call Setting

Close

Incoming Calls

Jump to Profile

Outgoing Call

Incoming Call

Delete All

Missed Call

Anonymous CallRejection

Call Waiting

Call Forwarding(Always, No Answer, Busy,

Not Reachable)

Sequential Ring(Set up a list of numbers

to ring in specific order until the call is answered)

Simultaneous Ring (Set up another number to ring at the same time)

KEY FUNCTIONSCall Settings (Outgoing Calls and Voicemail)

Making a Call

Call Setting

Close

Turn Voicemail on/off

Email Notification whenEmail arrives

VoicemailHide Caller ID (Toggle this to hide your phone number)

Select when to send Calls to Voicemail (Always, When Busy, No Answer, Number of Rings)

BroadWorks Mobility(Alerting Policy for Primary and Mobile Number)

Using the Directory• Go to 'Application Menu'• Tap ‘Directory’• Search and tap on the contact you wish to call• Tap the phone icon

Using Dialpad• Go to 'Application Menu'• Tap Dialpad• Key the phone number• Tap the phone icon

When a Message Arrives(Unified Messaging, Forward to Email Address)

Email Carbon Copy of the notification

Messages

ApplicationMenu

KEY FUNCTIONSAnswering a Call

Call Transfer

When a call comes in,• Tap 'Accept'

In a call, • Tap on the SmartUC icon to switch to the SmartUC phone app

While on the call• Tap the function icon

• Tap 'Transfer'

• Select the contact number to transfer the call to from the 'Directory'

• Tap 'Call First' or "Transfer to ...." to complete the transfer

Function

Transfer

SmartUC Phone App

KEY FUNCTIONS3-Way Conferencing

Change Your Password

While on the call• Tap the function icon

• Tap ‘Conference’

• Tap the contact number to add to the call from the 'Directory'

• Go to 'Application Menu'

• Tap ‘Settings’

• Tap ‘Update Password’*

Function

Conference

Messages

ApplicationMenu

UpdatePassword

Settings

* If you have been locked out of your SmartUC App or Web portal, kindly approach your company administrator to reset the password for you via the SmartUC admin portal

Have a question? Contact us at 1631