smarter cities platform

Smarter Cities PlatformSmarter Cities PlatformDelivering optimal business outcomes through intelligent response and actionable insightsg p g

© 2014 IBM Corporation

Víctor L. FandiñoBusiness Analytics LeaderIBM Innovation Center Barcelona

Leaders create opportunities from today’s harsh realities

Smarter Cities

Sustainability

InnovationInnovation

Investment

Community

Sustainability

Declining Increasing

AgingInfrastructure

Changing Populations

Declining Budgets

Increasing Threats

Infrastructure p

© 2014 IBM Corporation2

Big Data: the I3 environment

Smarter Cities

Instrumented Interconnected Intelligent

Volume Velocity Veracity*Variety

Data at rest Data in motion Data in many Data in doubt

Terabytes to exabytes of existing

data to process

Streaming data, milliseconds to

seconds to respond

formsStructured,

unstructured, text, multimedia

Uncertainty due to data inconsistency& incompleteness,

ambiguities, latency,


g ydeception, model approximations

Leaders must innovate across services tomeet and exceed citizen

Smarter Cities

Planning and

expectations

ManagementDesign and implement a city plan to realize full potential for citizens and businesses; while efficiently running dailyPlanning and

Governmentand AgencyAdministration Urban Planning

efficiently running daily operations

Infrastructure

Planning and Management Environmental Public Safety

Deliver efficient fundamental city services that make a city desirable for citizens

InfrastructureHuman

Socialand Health

Energy and Water

HumanProvide effective services that support the economic, social and health needs of citizens

TransportationEducation


Recognizing the need to collaborate with business and external agencies

Smarter Cities

Planning and

Other levels of Government

ManagementDesign and implement a city plan to realize full potential for citizens and businesses; while efficiently running daily

Security Agencies Businesses

Planning and efficiently running daily operations

InfrastructureHospitals

Planning and Management

Deliver efficient fundamental city services that make a city desirable for citizens

DevelopersInfrastructureHuman

HumanProvide effective services that support the economic, social and health needs of citizens

Citizen Groups

Universities


Not for Profits

Agency specific and interconnections across systems are critical

Smarter Cities

Better event planning eases

traffic congestion & improves

TransportationGovt Services & Education

Public Safety Lower crime increases use of public p

emergency response

transit

UtilitiesH l hWaterPreventing water Enhanced quality UtilitiesHealthcareWaterg

pipe bursts reduces city disruptions

q yof water

improves health


Examples of Smarter Cities Solutions that exists in the 4 corners of the

Smarter Cities

City of Zhenjiang:‐Transportation solution to provide city managers

Miami Dade:‐Smarter Cities initiative to improve services for

world, ( in 12 languages )

with a consolidated view of the transportationnetwork, and initiate a new bus scheduling system

residents and help agencies share informationamong the 35 municipalities within the county.

Netherlands:‐Digital delta is a big data driven water management system for better flood control.

City of Rio de Janeiro:‐New capabilities to further improve the city’s emergency response system, and give citizens access to information that will help them


access to information that will help them better manage their daily lives.

Challenges that are facing smarter city operationsSmarter Cities

Lack of visibility inhibits the delivery of an optimal response which can increase budgets, create redundant resource requirements, and lengthen the time to resolution

Di t d I id t

Limited intelligent Cross‐department STOP

Disconnected Incident Management

STOPgresponse

pcollaboration challenges

City operationsLack of situational awareness

Big Data impactsCity operations


Smarter city operations business value for cross‐agency

Smarter Cities

and line of business users:

Faster time to value

Actionable insight

Intelligent response

….driving Improved Outcomes for Citizen Benefit,


g p ,Economic Vitality, Operational Excellence

A smarter city operations solution combines key capabilities:

Smarter Cities

Multi Source Data IngestionMulti Source Data Ingestion

Advanced SituationalAdvanced Situational Awareness

Stakeholder Collaboration

Anticipate problems to Coordinate resources Leverage information


p presolve them proactively and processes to

operate effectively

Leverage information to make better decisions

A smarter city platform should allow to build integrated verticals on top

Smarter Cities

of a robust, scalable and trusted foundation

City Planning Water Transportation Videoy g& Operations

• Infrastructure planning

• Permit optimization• Tax & license fraud

Water•Water / wastewater operations

•Water conservation•Water efficiency management

Transportation•Transportation operations•Traffic prediction•Transit analytics

Video Analytics•Event‐based surveillance•Automated video Tax & license fraudmanagementanalysis•Real‐time alerts

Operations Center Foundation

• City wide situational awareness• Cross‐department collaborationp• Intelligent Response via integrated standard operation procedures• Performance monitoring with Dashboards and KPI’s• Decision Support Analytics • Mobile Stakeholders Connections with Citizen collaboration and


Social media analytics

Improved Outcomes for Citizen Benefit, Economic Vitality, Operational Excellence

The evolution curve in large complex environments

Smarter Cities

sing

The evolution curve in large complex environmentsCorrective:Advanced correlation and analytics engines: autonomous decisions correct in real time

Dat

a Pr

oces

sdecisions, correct in real time

Predictive: Operations issues are predicted and intelligent responses are generatedp g

Selective: Integrated view of operations & infrastructure: Situational Intelligence for better management

Static: System and personal are centered in the same location with little system or data integration

essi

ng

g g

Stand alone technology: Video analytics, social media, citizen collaboration

Single domains: Water, Transportation, Public Safety …

Hum

an P

roce


Basic sensor systems

Smarter Cities

Smarter City Platform

Connect to your distributed data sources( sensors, predictive, social media, video, etc)

he process

ild h i i l d b i rts de

sign

th

Build out the situational awareness and businessintelligence of your monitored environment

matter e

xper

Intelligently Respond to events and issues based on the condition of your resources ( k h ld bl fi i l l i l i l

Subject m


( stake‐holders, consumables, financial, metrological, social sentiment , urgency )

Smarter Cities

Alert Management Integrated situational awareness

Adaptive Business

Enhanced User Experience

Intelligence charting

Traceability of user interaction

Investigation Filtering

Intelligent Response

Advance Solution Development Platform

interaction

High AvailabilityDecision Support

AnalyticsAnalytics

User Role based accessInline Help Files

Non Technical setup

Mobile Stakeholders Connections

Step by Step data integration

tooling “wizards”

Performance Monitoring


The benefits of a Smarter City approach

Smarter Cities

Smarter city attributes

Collaboration between departments with decision supportCollaboration between departments with decision-support systems to respond more effectively to city needs

Use data driven decisions to drive new levels of operational efficiencies and citizen involvement in city services

Traditional approach Smarter approach

y

Isolated city silos

Lack of real-time situational awareness

Citywide holistic solution

Enhanced common operational picture

Disconnected incident management

Ineffective human processing of data

Custom solutions, hard to scale

Cross-city information sharing

Analytics used to gain actionable insight

Flexible platform, choice of delivery models


Custom solutions, hard to scale e b e p at o , c o ce o de e y ode s

smarter cities platform

Technology

smarter citiesleaders

smarter citiesbig data

smarter citieschallenges

smarter citiesrecognizing

smarter cities initiative

ibm corporationvctor

smarter citiesagency

processstreaming data