smart-working 2012-08
DESCRIPTION
Overview: • Planning a Smart Working strategy • Preparing Smart Workers • Ergonomics for Smart Workers • Assessing risk for Smart Workers • Remote safety and productivity management • Are your Smart Workers coping? Review and measurement.TRANSCRIPT
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Smart Working Webinars - July/August 2012
Guy Osmond
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The UK’s most knowledgeable
supplier of innovative products and
services to improve workplace
wellbeing and productivity
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We work with
professionals like you
in Private and Public Sector organisations
addressing
absenteeism, presenteeism and
productivity issues
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We provide
assessments, advice and recommendations
to help you understand the problem
and see the solution
So that
you know what to do next
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Which means that
the problem is solved
with minimum fuss
and maximum Return on Investment
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We make …
… your life easier
and we make…
… you look good
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Smart Working Webinars - July/August 2012
Guy Osmond
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Agenda
• What?
• Why?
• Who?
• How?
• Issues and Ideas
• Products
• Resources
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Smart Working – What?
• The “New Way of Working” (for 20+ years!)
• Choosing
– Where … to work
– When … to work
– How … to work
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Smart Working – Why?
• ORGANISATION
• Improved agility
• Reduced property
• Improved
environmental impact
• Improved employee
engagement
• Team building
• Available technology
• INDIVIDUAL
• Greater flexibility
• Greater empowerment
• Reduced travelling
• Improved work-life
balance
• Increased job
satisfaction
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Smart Working – Who?
• Decision makers/influencers:
– Estates
– Facilities
– HR
– Health & Safety
– IT/Comms
• Eligible:
– Anyone whose role is not defined by direct
access to specific physical resources
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Smart Working – How?
• Top management buy-in
• Involve interested parties from the outset
• Form a multi-disciplinary team
• Explore options
• Feasibility study
• Identify champions
• Decide how to “sell” it!
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Transitions
• Personal > Team
– Shared resources
– Shared access
• Physical > Virtual (electronic)
– Filing > Bin it! Box it! Bring it!
• Management
– Input > Output
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Best Practice Ideas • Culture Change
– Move from input management to output management
– Coaching programme
• IT Familiarisation
• Space Management
• Team Development • Opportunity to improve efficiency and productivity
• Training & HR Policy Development
• Conduit for resolving problems
• Engagement Programme
– Roadshows
– Lunch & Learn
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Once the Roll Out Starts
• Training for the new environment
• Equipping for the new environment
• Assessing the new environment
• Supporting in the new environment
• Response to the new environment
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Training
Cardinus – Safety for Homeworkers
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Equipping
• Laptop Kit
• Seating
• Furniture
• Fire extinguisher
• Smoke detector
• PAT testing
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Assessing
Cardinus – Workstation Safety Plus
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Supporting
• How do you stop people working
excessive hours?
• How do you get them to take breaks?
• How do you optimise their productivity at
the computer?
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Supporting
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Supporting
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Response
• Not everyone is suited to this new flexibility
• Important for managers to provide support
• Important for managers to be supported
• How do you measure how people are
coping?
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Presenteeism
• Red line – perceived productivity before
absence
• Purple line – actual productivity
Pro
du
ctiv
ity
>>>
Time >>>
Measured lost productivity
Unmeasured loss
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Response – Workscreen
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Resources
• Web Portal – www.osmondgroup.co.uk
• Blog
• eBulletin
• Social Media – access through Web Portal
• CtrlWORK presentation & free download
• Workscreen presentation & free pilot
• Flexibility – Smart Working Handbook