smart home services: electric vehicle management itron utility week 2012

Smart Home Services

Electric Vehicle Management

October 2012

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SMART HOME © 2012 Capgemini. All rights reserved

Smart Home…

Warm up the house before getting home

Turn off appliances after leaving home

Set the alarm, turn on security lights and turn

off the TV when going to bed, all at the touch of

a button

Link new devices and appliances easily

Utilities interacting with their customers in

new ways…

People taking control of their energy use

and their home management…

Save them money without them taking any action

Help them to increase comfort levels

Provide new services together with partners, such as

security and healthcare

Understand who to target with which tariffs, products and

services

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And the market is now at an inflection

point

Demand for Smart Services

• Home area networks, broadband and

smartphones becoming ubiquitous

• Consumers seeking out new services,

especially on smartphones and tablets

• Increasing consumer demand for energy

consumption data and awareness of

home energy management

Suppliers of Smart Services

• Utilities with early home energy management

offers – looking for the right services and business

model going

• Independent players with additional services, but

limited product range

• Telcos looking to get into the home – gearing up for

new service offers that take advantage of

investment in broadband and smartphones

• Retailers looking for service revenues on the back

of product sales

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Our service reduces risk and accelerates growth

• Ready-to-go solution – rapid tailoring to your market needs and integration

with your systems

• Managed service – we take care of the IT

• Continual development – new capabilities, new apps and new device drivers

Integration Cloud Services Home & Mobile Apps Home Area Network

Marketing & Analytics

Customer Management

Customer Service

Billing

Device Activation

App Downloads

Automation (scenes)

Demand Response

Messaging & Alerts

Data Capture

Billboard

Energy Management

Comfort

Security

Healthcare

Gateway

Communication Protocol(s)

Monitors & Sensors

Control Devices

Smart Appliances

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It allows you to give your customers the choice

they expect

Multiple operating systems

Multiple home network protocols, for example…

Device manufacturer agnostic Hundreds of product drivers already written for many manufacturers

Access for other providers to deliver value added services to your customers

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It provides a direct communications channel to

your customers

Targeted messages via…

Text or full HTML…

Alerts, such as demand response and critical peak pricing events

Integration with CRM, billing and marketing/analytics

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We will work with you to develop your solution

at the speed you require

Today’s mobile apps

• Billboard

• Whole house and appliance energy monitoring

• Temperature/AC control

• Electric Vehicle Management

• Lighting and appliance control

• PV/solar monitor

• Household profile

• Camera monitoring

Today’s cloud functionality

• Consumer – device activation, scenes and triggers, mobile app

downloads

• Service provider – certified product catalogue, customer and activity

monitoring/reporting, targeted customer communications, customer

alerts, demand response event management (OpenADR), threshold

based scenes, ecosystem service provider management, household

activity data capture

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Integrating more adaptable and

sustainable transport infrastructure

and vehicles – making the smart

energy society a reality

EVM SERVICE

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EVM Service

EVM Service integrates with the Smart Grid and provides utilities and

their customers smart charging options and applications to take advantage

of utility programs; an Open Standard framework is utilized to encourage

electric vehicle adoption.

Targeted Benefits:

• Support Electric Vehicle Adoption by using Open Standards

• Provide customers with smart charging options and price options

• Customer Applications provide interface to charging sessions and other

home devices (e.g. PCT, Smart Plugs, Appliances, Lighting……)

• Be prepared for Electric Vehicle impacts

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Smart

Services

Platform

• A standard interface to the

Utility back office

• Secure connectivity across

the Internet

• Communications via AMI for

control and Broad Band for

management and content

• Private cloud hosting

services for security, reuse,

and scalability

• Built on industry standard

protocols and command sets

(OpenADR, TCP/IP, Wi-Fi,

ZigBee, HomePlug, SEP 2.0)

EVM Service: Open Framework

Messaging & Alerts

Customer Portal

Customer Applications

Device Activation

Application Down Loads

Data Capture & Reporting

EV Cloud Services

EVM Service: Open Framework

• Provides the utility to enable

integration to DERs efficiently

• Uses Open Standards Interfaces to

enable competition of vendor

solutions

• Leverages AMI and other systems to

provide data/information to

customers

• Flexible architecture enables utilities

to implement new tariffs and

programs

• Utilities can effectively manage

DERs to optimize the grid because

of improved monitoring and control

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SMART GRID

DEMONSTRATION ECOtality and SDG&E working

together with Capgemini to provide

smart charging benefits for the utility

and their customers

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Smart Grid Demonstration Project

• Zephyr is being used to provide an open platform for the

Smart Grid Demonstration Project to enable EV Adoption

• Use cases to are being developed and implemented to

help SDG&E have better monitoring and control

capabilities.

• Customer Applications will be provided to give the

customer the tools take advantage of SDG&E programs

• SDG&E is using the Zephyr Services Platform to act

as an interface between EVSEs and the utility back office

• ECOtality can utilize their Blink Network to provide

quality services for their customers

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EVM Services

EVM Services enable the adoption

of smart and sustainable transport infrastructure and vehicles

and integrate them into the wider smart, sustainable economy.

Benefits:

• Embeds and integrates electric vehicles (EVs) into every part

of the evolving Smart Grid an enables the adoption

• Allows the utility to have visibility of all Electric Vehicle Charging using open standards

• Provides the utility with the ability to manage Electric Vehicle using smart charging

• Utilities can develop and implement smart charging tariffs

• Provides customers web based applications to manage charging sessions

• Improves customer satisfaction

SMART VEHICLE

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PREPARING

FOR EV

ADOPTION

In collaboration with

Early Adoption Phase

Growth Phase

Maturity Phase

EVM Service: Preparedness Roadmap

Task V – Implementation

of the EVM Service

Pilot roll-out

Obtain baseline data

Task VI – Evaluate / Test

Show initial results

Encourage customer

participation

Task VII – Adjust EVM

Service as necessary

Task VIII – Program Expansion

EVM Services scalability

Measure EVM Services

performance on the grid

Offer incentives to customers

to participate

Task IX – Monitor Achievements

Celebrate Achievements!

Task I – Align with Utility EVM Goals

Task II – Identify Stakeholders

Task III – Understand Requirements

Define utility specific goals for EVM

Service

Task IV – Determine Timeline

Set the Foundation

Months 24 - 36

Create the Vision

Months 12 -18

Achieve the Results

Years 3+

The Smart Services Platform enables the adoption of clean transportation

vehicles and integrate them into the wider smart, sustainable economy.

EVM Service allows utilities to have full visibility and management of electric

vehicle charging using open standards. The platform also provides

customers with mobile and web-based applications to monitor

and control charging sessions.

smart home services: electric vehicle management itron utility week 2012

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