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Smart CitiesSolution OverviewInnovation Center Network, Research & Innovation
SAP SEReiner Bildmayer
© 2015 SAP AG or an SAP affiliate company. All rights reserved. 2Customer
Why Cities need to be Run BetterChallenges and Opportunities
Source: CMI Market Analysis – Best Run Cities (2013); Ovum – “Is there a Smart City Market” – Apr 2012; Anatomy of a Smart City; GSMA – “Guide to Smart Cities, the Opportunity forMobile Operators” – Feb 2013; McKinsey – “Urban World: Cities and the Rise of the Consuming Class” – Jun 2012
Infrastructure Challenges• Infrastructure
bottlenecks/inadequacy• Transportation problems (Traffic
congestion) and related carbonemissions
• Increasing urbanization/migrationfrom rural areas to large cities, andthe daily demands of the resident
• New Urbanism to dissolve work/livedispersal
Resource Challenges• Providing adequate and reliable
healthcare to citizens• Waste management• Meeting growing demand of
services required by residents• Continuous shift in high demand of
business relevant skills – shorterlead time to employ and developthe relevant workforce
Global Competition Challenges• Attract and develop the best
talents• Nurture cutting edge businesses• Entice visitors and champion
events• Evolve and innovate more quickly• Thrive sustainably• Provide a healthy city ecosystem
in combination of live and work
~50% of the world’s population currently lives in cities. This is expected to be ~60% by 2030 and ~65% by 2040
There are 21 megacities (>10 million population; only three megacities existed in 1975). ~29 new megacities by 2025
Sustainability targets to reduce climate and energy footprint by 20% until 2020 and at the same time cities are likelyto create 47%of the world’s GDP until 2025
© 2015 SAP AG or an SAP affiliate company. All rights reserved. 3Customer
Urban Platforms for Smart CitiesTowards integrated, open urban platforms for sustainable growth and happy citizens
Smart City
Visitor Services
MobilityTraffic
InfrastructureEnergy / Supply
Citizen Services
GovernmentAdministration
EconomicDevelopment
Hotel
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Key Topics, Key StakeholdersEcosystem Of Service Providers
Cloud
Mobile
APP
Healthcare &Well-being
Jobs &Education
Housing &Energy
Public Safety& Security
CitizenServices
UrbanTransportation
City GovernmentAgencies
Municipalities
Public SafetyDepartment
Transportation
Retail Enterprises
Logistics ProviderEnterprises
Health ProviderEnterprises
Energy Provider
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 5
Smart City Platform powered by SAP HANAEnabling the city eco-system
ApplicationsApplications
ServiceEnablement
ServiceEnablement
DataOrchestration
DataOrchestration
InfrastructureInfrastructure
IoT Enablement
GovernmentDevices
UtilityDevices
CommercialDevices
PersonalDevices
IoT Sensor Data Integration
City Data Sources
GovernmentICT
Social Media
CommercialICT
Hot/Warm/ColdData
ICT Infrastructure
Fixed, Wireless andSensor Networks
CloudIaaS
RFID, GPS, Infrared, Thermo,Satellite, Ultrasonic, Hyperspectral …
Open Standards Data Ingestion, Storage, Consolidation, Harmonization, Assimilation, Federation
Meta DataModelling
Multi-tier StorageOptions
Build-in Open Function LibrariesNLP Predictive/ML Spatial
In-MemoryComputing
Smart DataStreaming
Smart DataIntegration
IoT TimeSeries
Open City Services
Open APIsFrameworkOpen Data
Identity andAuthorizationManagement
PaymentGateway
User Interface &TransactionServices
Real-timeAnalyticalServices
Real-timePredictiveServices
Real-timeSimulationServices
Data
Security&
Privacy
Smart TrafficCityApp City Development Disaster Prevention Others
© 2015 SAP AG or an SAP affiliate company. All rights reserved. 6Customer
Enhance the Citizen ExperiencePersonalized Public Transport InformationSeamless Participation in Initiatives & Public Events in the CityEngaged Continuous Learning & Skill UpgradeEfficient Access to Citizen Services
Transform the AdministrationReal-time Intelligence for City Planning & OperationsRaising Awareness for Initiatives & EventsUnderstand & Respond to Citizens` Learning NeedsAnticipate Changes in Skills Demand and Respond withRelevant Skills Upgrading Programs
Empower Local EnterpriseReal-time, Location-based Personalized OffersAnalytics to Understand the City Market SpaceBenefit from Greater Social Engagement Channels with the Citizen
SAP CityApp
© 2015 SAP AG or an SAP affiliate company. All rights reserved. 7Customer
Personalization Learning Public Transport Deals Events
Central, configurable userprofile, can be used by otherfeatures, might includemovement profile,preferences & qualifications
Understand relevance ofskills, personalized guidancefor relevant trainingprograms, access to theright skill upgrade programs
Personalized publictransport options, withreminders, leverages real-time traffic variables.
Personalized deals linked togeo-location, CRM profile, oruser preferences.Feature opt-in.
Personalized events,payments, fulfillment
CityApp FeaturesThe City in Your Hand
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Citizen Services Issue Reporting Parking Policy Updates Facility Booking
Central entry point forvarious citizen servicesdelivered by the cityadministration and agencies
Snap and send issues toauthorities, crowd sourceddecision making enablesaddress the most importantissues
Real time informationenabling optimal seeking ofparking spaces leading toless congestion and waitingtime
Stay up-to-date regardingregulations that effect youand your daily life includinganalytics of citizen feedback
Booking public facilities withmobile payment optionenables higher participationand utilization of publicinfrastructure
CityApp FeaturesThe City in Your Hand
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Understand Your City’s PulseExplore, Visualize and Gain Actionable Insights
Resource UtilizationResource Utilization
Measuring Efficiency
Real-time OperationsReal-time Operations
Causal Analysis
Commuting BehaviorCommuting Behavior
Preference Analysis
Analyzing utilization of public transportresources
Identify high utilized localities, impact ofpolicies, etc.
Deliver optimal services with highestefficiency by knowing the city in real time
Measure and monitor service efficiency withcontinuous feedback from citizens
Segment citizens’ groups, understandpreferences and offer differentiated services
Perform in depth causal analysis with help ofspatial and behavioral data analytics
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Smart Traffic Scope
• Root cause analysis• Real-time trendPrediction
• Decision support on emergencyresponse
• What-if analysis, real-timeassessment on of traffic control,planning and developmentstrategies
• Travel pattern andurban/enterprise operationefficiency discovery
• Real-time detection andearly warning on abnormalstate
• Conversion of the heterogeneoustraffic and related data toquantifiable and measurable KPI.Quantitative assessment of trafficstatus, traffic control performanceand emergency/event response
• Instant insight of real-time traffic/vehicle and emission status
QUANTITATIVE
MEASUREMENT
REAL-TIME
DISCOVERY
ACCURATE
PREDICTION
EFFICIENT
DECISION
SUPPORT
Improvesatisfaction of
citizens and cityadmin.
Improve service& management
efficiency
Reduce trafficmanagementand planning
costs
Optimizeresourceallocation
Smart traffic visionDrive the E2E innovationto make city run smarterand people live better byutilizing the state-of-the-art technologies.
• Big data driveninsight and respondto real-time changingtraffic conditions
• Build smart cityecosystems providea morecomprehensiveservice forgovernment ,enterprises andcitizens
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How to Monetize? Open Eco-System Platform
CityApp
Localcompanies
Localcitizens
Localadministration
„OfficialEnabler“
„Buyers“„Seller“„Market Place“
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Some Cities and Partner we talk …
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Thank you very much!
Reiner [email protected]+49 171 308 53 59