small purchase charge card - tales from the …...travel cards: 127 fy16 transactions: 85,844...
TRANSCRIPT
![Page 1: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/1.jpg)
![Page 2: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/2.jpg)
VCA,CPCP [email protected]
![Page 3: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/3.jpg)
P-Cards: 1250
Travel Cards:
127
FY16 Transactions:
85,844
P-card: $22,198,403.65
ATC:
$3,968,818.29
Travel Cards: $430,628.93
VCU Program Stats FY16 Spend
![Page 4: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/4.jpg)
![Page 5: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/5.jpg)
High Risk Categories • Risk Assessment/reduction • MCC restriction tables are helpful
and highly recommended • Vendors/categories that bypass
restrictions: • U-Haul/Penske • Jewelry stores • ABC stores
• Sort lists using MCCs (5992-Florists, 5944-Jewelry), but also keywords (flower, florist, gift, jewel, etc.)
![Page 6: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/6.jpg)
Scan your Transactions • Full scan of all transactions
• Once a month take time to scan the SPCC Gold report for any vendors that look out of place or may not have been caught by MCC restrictions
• This will also allow you to familiarize yourself with which departments/cardholders buy from these vendors
![Page 7: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/7.jpg)
Know your program • There is no substitute for knowing your program.
• What do your cardholders buy? • What is out of character?
• Remember that you are a consumer. Pull from your experiences as a consumer to assist you.
![Page 8: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/8.jpg)
Stay on top of Reconciliations • Transactions that go unreconciled for a long period
of time can be a cause for concern. • Cardholders and/reviewers that are withholding sign
off may be doing so because they realize they have committed/found a violation
![Page 9: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/9.jpg)
Ask Questions • Don’t be afraid to ask questions. • Consistent compliance checks lead to less anxiety when
contacted by PA’s • People tend to dread hearing from us. You can change that! • Cardholders will be honest with if you are transparent. Take
the mystery out of the process.
![Page 10: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/10.jpg)
![Page 11: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/11.jpg)
Fraud • The easiest of all issues! • Reassure the cardholder. • Remind them that
sometimes they can be a victim of fraud despite their best efforts to secure the card.
• MCC restrictions works wonders here.
![Page 12: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/12.jpg)
Personal Use • Can it be refunded to the card? • Proof of re-payment • Intent • Theft
![Page 13: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/13.jpg)
Egregious Violations • By far the most challenging. • Political • Can affect employment. • Have your ducks in a row. • Be clear on next steps for the involved parties. • Involve upper management whenever possible.
• This will give *you* support. • Stand your ground.
![Page 14: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/14.jpg)
Missed violations
• Something will get by you
• Nobody is perfect • One size does
not fit all
![Page 15: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/15.jpg)
• Compliance is complicated subject. It isn’t just about catching violations. It’s about correcting inappropriate purchasing methods.
• It’s about making your program run smoothly and within established policies and procedures.
• Our job as PA’s is to “police” to program. It’s also our job to remember that people make mistakes and to help them learn from them.
• Be open and honest with your cardholders and reviewers. Let them know you are there to support them, not to just “catch them being bad.”
![Page 16: Small Purchase Charge Card - Tales from the …...Travel Cards: 127 FY16 Transactions: 85,844 P-card: $22,198,403.65 ATC: $3,968,818.29 Travel Cards: $430,628.93 VCU Program Stats](https://reader034.vdocuments.mx/reader034/viewer/2022042407/5f2217e4e0db4b767416613e/html5/thumbnails/16.jpg)