ti : Chun ISO cho ch tc phn mm Thnh vin : o Duy Onh Trn Vn Nam Nguyn c Thun

GII THIU V ISO

ISO l tn vit tt ca T chc Quc t v tiu chun ho (International Organization for Standardization), c thnh lp vo nm 1946 v chnh thc hot ng vo ngy 23/2/1947, nhm mc ch xy dng cc tiu chun v sn xut, thng mi v thng tin.

ISO-9126ISO-9126 thit lp mt m hnh cht lng chun cho cc sn phm phn mm. B tiu chun ny c chia lm bn phn:

9126-1 a ra m hnh cht lng sn phm phn mm 9126-2 Php nh gi cht lng ngoi. 9126-3 Php nh gi cht lng trong. 9126-4 Php nh gi cht lng sn phm phn mm trong qu trnh s dng.

Phm vi m hnh cht lng 9126

ISO-9126 m t mt m hnh cht lng sn phm phn mm gm hai phn:Cht lng trong v cht lng ngoi 6 tiu ch cht lng trong 6 tiu ch cht lng ngoi

Cht lng s dng 4 tiu ch cht lng s dng

Tiu ch cht lng 9126Vic nh gi sn phm phn mm l mt trong nhng quy trnh trong vng i pht trin ca phn mm :

M hnh cht lng 9126Tiu ch cht lng trong v ngoi

M hnh cht lng 9126Tiu ch cht lng s dngCht lng s dng

Hiu qu

Nng sut

Tnh an ton

Tnh tha mn

V d :Nhng phn mm t chun v khng t chun :

Google Search, mySQL, SQLServer 2008, Power Point , Internet Explorer ,KAV ,VLC ,Yahoo messenger ,Adobe Photoshop CS5, Foxit Reader ,Unikey ,Chrome . Chng em s xt nhng phn mm ny t nhng chun no v cha t chun no .Ngoi ra chng em cng se cp ti cc phn mm thng dng khc.

Phn tch :1.

Chun theo tnh nng : Tnh ph hp : t c :tt c cc phn mm Tt c cc phn mm trn u cung cp mt lot cc chc nng cho vic s dng chng . -yahoo mesenger ngoi cung cp chc nng chao i tin tc cn c gi file ,hnh nh -Adobe Photoshop chnh s nh ,thay i kch thc ,mu sc ,nh dng -VLC c cc nh dng file ,xem knh TV ,xem trc tuyn qua link

Tnh chnh Xc: t c : tt c cc phn mm

V d : Google Search :cng c tm kim Google Search l mt trong nhng phn mm thng minh nht hin nay .Tr li kt qu gn nh ng vi g chng ta mun Tnh an ton : ni ti nhng phn mm cn bo v thng tin v d

liu ngi dng v th c nhng phn mm nh sau : t c : mySQL ,Google Search ,SQLServer ,Yahoo messenger ,chrome - mySQL,Google Search,SQLServer,Yahoo messenger c ti khon ng nhp ngi dng v th bo v c thng tin . Chrome c nhng tin ch v cc thit lp trnh b theo di ,ci ci t cookie Cha t c :IE -Trnh duyt IE cn thiu tnh an ton bo mt do khng c h tr nhng tin ch cng nh kh khn trong vic thit lp an ton

Tnh tng tc : Xt tnh chy trn cc h iu hnh khc nhau t c : Google Search,mySQL,KAV,VLC,Yahoo

messenger ,foxit reader ,unikey ,chrome,Power Point (c bn cho nhng HH khc nhau),photoshop (c bn cho nhng HH khc nhau) Khng t c : IE, SQLServer (nhng phn mm ny l

c quyn ca Microsoft v th ch chy trn nn tng Microsoft)

2. Tnh tin cy : Kh nng chu li v kh nng phc hi : t c : Google Search ,chrome,VLC,foxit reader ,KAV Plugin shockwave flash ca chorme khi trng chnh b li th chrome vn chy bnh thng.Khi tt chrome khng ng th c th phc hi li phin lm vic trc khi b li. Khng t c : IE 3. Tnh kh dng : Tnh d hiu,d hc,kh nng vn hnh: t c :Google Search ,chrome ,IE ,VLC ,unikey,yahoo messenger,KAV ,foxit reader Cha t c : mySQL ,SQLServer,Power Point ,adobe photoshop Tnh hp dn : ni ti i a s ngi dng k c ngi dng khng chuyn v dn tc t c :Google Search ,chrome ,unikey ,VLC,IE Cha t c : cc phn mm cn li

4 . Tnh hiu qu :Tit kim thi gian : Nhng phn mm cng mc ch c nhng tc khc

nhau . V d : so snh tc gia chrome 21 vi IE9 th chrome c tc ti trang nhanh hn rt nhiu Ch xt v thao tc ci t th mySQL d dng hn rt nhiu so vi SQLServer . Nu khng bit ci SQLServer s phi ci i ci li nhiu ln cng nh sau khi ci xong li phi cu hnh . Vic ci t SQLServer tn rt nhiu thi gian

S dng ti nguyn : Vi Google Search ch cn g bt k mt l t no cng

tr li mt lot kt qu c lin quan

5 . Kh nng bo tr : Kh nng phn tch : Tt c cc phn mm u c iu ny V d : Google Search khi kt qu tm kim l 0 s thng bo l khng tm thy kt qu no . Vi chrome ,IE khi a ch nhp vo khng ng s thng bo a ch khng hp l . Vi photoshop khi mt thao tc khng ng s khng cho thc hin . Vi KAV d liu li thi s update d liu ,mySQL v SQLServer cung thng bo li trong qu trnh s sng vo cng vic nu thao tc csdl khng ngKh nng thay i : Ni v cch ci t ca phn mm : Cc phn mm u c

nhiu cch la chn ci t. V d : - mySQL :c 3 la chn ci t l : custom ,Typical ,Complete . Photoshop CS5.1: khi ci t s c la chn sn phm khc ca Adobe nh :Adobe Flash Pro CS5 ,Adobe Indesign CS5 ,Adobe Photoshop CS5

Tnh cn bng : -Trong Power Point ,PhotoShop khi thao tc sai c th

nhn CTRL + Z quay li phc hi li nh ban u . - Trong Netbean c lch s ca chng trnh c th phc hi li thng qua lch s . - Trong mySQL v SQLServer c th to nhng file backup ti thi im trc . Khi thao tc sai c th backup li d liu - Trong window c im khi phc - Trong yahoo th khi bn chat gi i ri th khng th dng li -Gmail khi bn gi i ri s khng th ly li c mail (bn c th ci t cho qu trnh gi mail chm li nhng mun dng qu trnh ny bn phi thc hin thao tc dng gi gn nh ngay lp tc mi c dng c )

Kh nng kim tra ,bo tr : Google Search ,chrome ,VLV ,KAV,IE,Yahoo messenger

,foxit reader u c kh nng update ln phin bn mi hn . Abobe photoshop ,mySQL ,SQLServer khng c kh nng update ln phin bn mi hn m thay vo bn phi ci t li Phn mm Window thn xuyn c Microsoft update sa li v nng cp ln cc phin bn mi hn .

5 . Tnh kh chuyn : Kh nng thch nghi : Ni v tng thch vi cc h iu hnh khc nhau (Windows ,Mac OS , Linux) : mySQL ,VLC ,Google Search c th chy trn tt c cc HH m khng cn cc phin bn khc nhau . Cc chng trnh khc u c nhng phin bn khc nhau cho tng HH .SQLServer ch c th ci t trn Windows . B cng c vn phng Microsoft office c cc phin bn dnh cho windows ,Mac OS ,Linux Kh nng ci t : V d tiu biu khng t c l SQLServer ,Visual Studio : 2 phn mm ny ch c th ci t c trn mi trng Windows m khng ci trn cc mi trn khc v cng khng c cc phin bn cho cc Mac OS hay Linux

Kh nng sng chung : Hu ht tt c cc phn mm trn u c iu ny. V d : cung mt bi ht c nh dng mp4 th VLC ,KMPlayer ,Window Media cng c th chy 1 lc v tt nhin cng c th ci trn cng mt mi trng (Windows) Netbean ,Eclipse ci t chung mi trng c th cng ly mt CSDL trong mySQL ,SQLServer hoc Access Kh nng thay th : Gi s xt ti nhng phn mm ca Microsoft chy trn windows v nhng phn mm thay th cng chy trn windows Window Media : VLC ,JetAudio, KMPlayer, Realplayer,MediaMonkey B Office : OpenOffice ,Kingsoft Office Microsoft Security Esentials : KAV ,BitDefender,Norton Antivirus 2010 ,AVG ,Avast Windows Explorer : CubicExplorer ,Explorer++,Q-Dir Notepad : Notepad ++

Tiu ch cht lng s dng 9126Gm 4 bc sau a ra m hnh cht lng Phn 1 Chia nh nhng thuc tnh cht lng

Phn 2

6 tiu ch i vi cht lng ngoi. 6 tiu ch i vi cht lng trong.

Phn 3

tp hp phng php o nh gi cht lng khi s dng Phn 4

p dng m hnh cht lng ISO 9126Mt phn mm c coi l tin dng khi tha mn nhng tiu ch sau:D hiu: Ngi dng mt t thi gian, cng sc hiu tnh nng, hiu cc khi nim trong sn phm v ng dng sn phm. D hc: Ngi dng mt t thi gian, cng sc hc cch dng phn mm. D iu khin, thao tc: Phn mm d iu khin, d thao tc, tit kim thi gian, cng sc ca ngi dng.

p dng m hnh cht lng ISO 9126Cc bc p dng nh sau:

CHUN ISO 9000ISO 9000 a ra cc chun mc cho H thng Qun l Cht lng, khng phi l tiu chun cho sn phm. ISO 9000 c th p dng trong mi lnh vc sn xut, kinh doanh, dch v v cho mi quy m hot ng.

Cu trc ca ISO 9000B tiu chun ISO 9000:2000 bao gm nhiu tiu chun. Trong tiu chun chnh ISO 9001: H thng qun l cht lng, cc yu cu, nu ra cc yu cu i vi h thng qun l cht lng m doanh nghip cn phi p ng. Ngoi ra cn cc tiu chun h tr v Hng dn thc hin (Tiu chun ISO 9000:2005, Cc tiu chun ISO 9001 v ISO 9004 .)

Cu trc ca ISO 9000CAC TIU CHUN C BAN ca ISO 9000ISO 9004:2009 Qun l hng ti s thnh cng ca mt t chc ISO 19011:2002 hng dn nh gi cc HTQL cht lng v mi trng

ISO 9001:2008 HTQLCL - Cc yu cu

ISO 9000:2005 C s v t vng

Cu trc ISO 9000Vic p dng ISO 9000 i vi mt doanh nghip s c tin hnh theo 8 bc:1 2 3 4 Tm hiu tiu chun Xc nh phm vi p dng

Lp ban ch o d n ISO 9000:2000 nh gi thc trng ca doanh nghip v so snh vi tiu chun Xy dng k hoch chi tit thc hin

Thit k v lp vn bn h thng cht lng theo ISO 9000 Xy dng va hon chnh ti liu theo yu cu ca chun

p dng ISO 90005 AP dng h thng cht lng theo ISO 9000 nh gi trc chng nhn La chn t chc chng nhn Tin hnh nh gi chng nhn

6 7 8

Duy tr h thng cht lng sau khi chng nhn

IU KIN P DNGLnh o doanh nghip Yu t con ngi Trnh cng ngh thit b Quy m ca doanh nghip Chuyn gia t vn c nng lc v kinh nghim

LI CH To nn mng cho sn phm c cht lng Tng nng xut v gim gi thnh Tng nng lc cnh tranh Tng uy tn ca cng ty v cht lng

Kh khnMt nhiu thi gian cho vic nghin cu tm hiu Khng khch quan khi nh gi thc trng ca mnh v so snh vi cc yu cu tiu chun t ra Mt nhiu thi gian trong vic tm hng i v tin hnh cc bc p dng Vic duy tr v ci tin h thng sau khi c chng nhn hu nh khng c thc hin

NGHAQuy t kinh nghim ca Quc t trong lnh vc qun l v m bo cht lng L phng tin hiu qu gip nh sn xut xy dng v p dng h thng qun l cht lng cho mnh. p dng rng ri trong cc lnh vc kinh doanh, sn xut v dch v.

ISO/ IEC 15504ISO/ IEC 15504 cn c gi l Spice c xut pht t vng i quy trnh tiu chun ISO 12207. N l mt tiu chun quc t xut cho m hnh nhiu quc gia. L m hnh tham kho cho cc m hnh khc

Cu trc ca ISO/IEC 15.504Tiu chun ISO / IEC 15.504 bao gm 6 phn Phn 1: gii thch khi nim v cung cp mt mu tng quan. Phn 2: cp n cc tiu chun vng i bn ngoi ca qu trnh bao gm tiu chun ISO/ IEC 12207 v ISO/ IEC 15288. Phn 3: L hng dn y cc yu cu ca phn 2 Phn 4: nh gi qu trnh (PAM) Phn 5: nh gi m hnh da trn ISO/ IEC 12207 Phn 6: nh gi m hnh da trn ISO/ IEC 15288

p dng ISO/IEC 15.504ISO / IEC 15.504 c th c s dng trong hai ng cnh: Qu trnh ci tin

Kh nng xc nh (= nh gi kh nng x l ca nh cung cp).

Cc cng ty p dng chun phn mm ti Vit Nam1.1. Cc doanh nghip thuc VINASAHip hi doanh nghip phn mm Vit Nam (VINASA) chnh thc thnh lp Ban cng tc cht lng VINASA (VINASA QUALITY COMMITEE -VQC), vi nhim v xy dng cc tiu chun v nh gi cht lng phn mm Vit Nam. Ban cng tc cht lng ny s t vn cho cc doanh nghip phn mm v quy trnh m bo cht lng phn mm, cung cp cho doanh nghip cc ch tiu, cc chun nh gi cht lng phn mm trong cc lnh vc khc nhau da trn cc chun quc t (ISO-9000, ISO-9126, ISO-14598...) v cht lng phn mm.

1. 3. Tp on Bu chnh Vin thng Vit NamTp on Bu chnh Vin thng Vit Nam thc hin nh gi sn phm phn mm theo tiu chun ISO/IEC 12119:1994 v Yu cu v kim tra cht lng phn mm. V d nh gi v ti liu thc hin theo cc bc sau: Ti liu cn nh gi bao gm: ti liu hng dn s dng, ti liu m t sn phm v cc ti liu k thut phc v vic trin khai, bo tr ton b h thng. Cc sn phm phi ph hp vi yu cu v xy dng ti liu trong tiu chun

ISO/IEC 12119: 1994.

1.2 Cng ty HanoiSoftwareCng ty C phn phn mm H Ni (HanoiSoftware) kinh doanh trn cc gii php phn mm cho Website thng mi in t, pht trin v trin khai cc cng thng tin tch hp... Cht lng sn phm phn mm tun theo tiu chun ISO 9126. Cng ty xy dng cc sn phm phn mm p ng cc m hnh cht lng ca tiu chun ISO-9126.

Quy trnh nh gi phn mmQuy trnh nh gi sn phm phn mm theo ISO/IEC 14598.

Cc bc nh gi :Bc 1: Thit lp cc yu cu nh gi Xc lp mc ch nh gi Xc nh loi sn phm cn nh gi Xy dng m hnh cht lng Bc 2: Xc lp c ch nh gi Xc lp cc i lng v o Thit lp mc o chun Thit lp cc tiu ch nh gi

Bc 3: Thit k k hoch nh gi sn phm phn mm Qun l mc t chc H tr vic qun l d n

Bc 4: Thc hin nh gi Thc hin o So snh vi tiu ch nh gi nh gi kt qu thu c

Sn Phm

Chng trnh ny c tn l MyColor .C chc nng chnh l xem m mu . Chng trnh c giao din 1 bng hin mu ,mt bng hin m mu .C 3 thanh Scroll Bar i din cho 3 mu l ,xanh lam v xanh dng v 3 thanh Spinner tng ng . C nhim v thay i cc ch s R , G ,B t 0 255 thay i m mu v mu . Chng trnh d hiu m bt k ai ch cn nhn qua cng c th hiu c . Chng trnh c th gip cho nhng ngi thit k trang web .V c rt nhiu m mu m khng th nh ht c .Chng trnh s gip cho ngi thit k c th la chn mu hp l mt cch n gin .

Do hn ch v kin thc cng nh v thi gian nghin cu, bi tp ln ca nhm em chc chn khng trnh khi nhng sai st. Nhm em rt mong nhn c s gp v ng gp thy gio.