skyservice airlines inc. sms savik ramkay director safety management system

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SKYSERVICE AIRLINES INC. SMS Savik Ramkay Director Safety Management System. Agenda. 1. WHO ARE WE - SKYSERVICE. 2. Safety Management System. Choosing where to start. Corporate support. Organizational development. SMS Report. SMS Report. 3. SMS two years later adding components. 4. - PowerPoint PPT Presentation

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  • SKYSERVICE AIRLINES INC.SMS

    Savik RamkayDirector Safety Management System

  • WHO ARE WE - SKYSERVICESafety Management System1234Future state safety cultureSMS two years later adding componentsOrganizational developmentChoosing where to startCorporate support SMS ReportSMS ReportAgenda

  • SkyserviceEstablished in 1986, Skyservice is Canadas leading provider of aviation services consisting of 2 distinct segments:

    Aircraft ServicesFixed Base OperationsAircraft MaintenanceAircraft OperationsAir AmbulanceExecutive Aircraft Commercial Aircraft

  • Fixed Base Operations

    Skyservice is the market leader in providing executive aircraft services in Canada through its fuel and hangarage businesses at its private terminals in Toronto, Montreal and CalgarySkyservicesToronto facility has been ranked #1 in Canada and #4 in North America & Mexico out of 3,500 operators for over 5 years

  • Maintenance

    Skyservice is the largest executive aircraft maintenance business in Canada with over 55 aircraft maintained

    Skyservice is a large provider of maintenance and repair services for regional airlines in North America

    Airlines currently provides line maintenance for Zoom, Thomas Cook, Air Jamaica

  • Air AmbulanceNorth Americas largest supplier of international intensive care air ambulance servicesCarrier of choice for many of the worlds leading travel health insurance companiesAir ambulance customer base includes over 40 international insurance and assurance companiesFlies approximately 600 international repatriation missions around the globe annually

  • Aircraft OperationsCommercial AircraftProvides lift to Canadas largest leisure tour operators controlling approximately 60% of Canadas all inclusive tour package marketOperates a fleet of 24 Airbus and Boeing aircraft from every major city in CanadaExtended charter operations world wide15% of the business is to MexicoSkyservice DestinationsMexico, Caribbean, Bahamas, Florida, Las Vegas, Central America, UK and Europe

  • Safety Management System (SMS)

  • The alignment of corporate visions with industry objectives allows for synergies focusing on:SAFETYSECURITYCONTINUITYEFFICIENCYIt will serve as the foundation for future growth

    Your Text herSafety Management SystemWHERE TO START

  • Leadership, vision, future state, commitment and continual review

    These are all key components to building on what got us here; however we are too big to rely on key individuals.

    Balanced phased in approach with consistent changes

    Engage the Executive directly to ensure the full and unconditional support is there for the program.

    Your Text herSafety Management SystemCORPORATE SUPPORT

  • Safety PolicySafety reporting what has happened, hazards observedSafety DatabaseSafety Assessment GroupQuarterly Executive reviewSafety Management SystemImplement SMS components

  • Developing cross functional teamsMinimize risk transfer between operational departments Improve trust and understanding

    Safety Management SystemImplement SMS components

  • Risk ManagementEmergency ResponseSafety AuditsTraining and AwarenessSafety Management SystemImplement SMS components

  • Promote SMS inside the companysafety is good business

    Ensure core ideologies are know safety, quality, security, business accruement.

    Your Text herSafety Management SystemORGANIZATIONAL SUPPORT

  • Managerial support:Behavioral consistencyExhibit IntegrityDevelop TeamworkOpen communicationShow empathySafety Management SystemORGANIZATIONAL SUPPORT

  • Program has been operational for two yearsBalanced phase in approach that is aligned with corporate principles and valuesH&S major injuries down 20 % over last yearGround damage is down 15 % over last yearDevelopment of Safety Officers in each department.SMS data trends

    Your Text herSafety Management SystemSMS Report

  • Chart2

    55

    58

    2.7480544747

    Year 05

    Month

    No. of Reports

    Occurrence Reporting for Feb 05

    Chart1

    5540

    2.5345622122.1656740661

    Year 05

    Year 06

    Month

    No. of Reports

    Occurrence Reporting For First Quarter of 2004 & 2005

    oc_EventDescStatistics

    MonthYear 05Year 06

    Jan5540

    Feb5842

    Total Reports11382

    Total Reps. Per 100 Deps.2.72.3

    oc_EventDescStatistics

    Year 06

    Month

    No. of Reports

    Occurrence Reporting for Feb 06

    Year 05

    Month

    No. of Reports

    Occurrence Reporting for Feb 05

    Chart3

    40

    42

    2.280945758

    Year 06

    Month

    No. of Reports

    Occurrence Reporting for Feb 06

    Chart1

    5540

    2.5345622122.1656740661

    Year 05

    Year 06

    Month

    No. of Reports

    Occurrence Reporting For First Quarter of 2004 & 2005

    oc_EventDescStatistics

    MonthYear 05Year 06

    Jan5540

    Feb5842

    Total Reports11382

    Total Reps. Per 100 Deps.2.72.3

    oc_EventDescStatistics

    Year 06

    Month

    No. of Reports

    Occurrence Reporting for Feb 06

    Year 05

    Month

    No. of Reports

    Occurrence Reporting for Feb 05

    Chart3

    189

    3

    82

    27

    7

    4

    4

    5

    14

    12

    2.0747384155

    Total Reps.

    Report Types

    Total No. of Reports

    Occurrence Reporting: Feb 05 to Feb 06

    oc_EventDescStatistics

    Event DescriptorFeb-05Mar-05Apr/05May/05Jun/05Jul/05Aug/05Sep/05Oct/05Nov/05Dec/05Jan/06Feb/06Total Reps.Event Descriptor

    ASR322212851312783172228189ASR

    CNFDR123CNFDR

    CSR14423489313677282CSR

    DPIR32213212124427DPIR

    DPIWR11111117DPIWR

    EPAIR134EPAIR

    GSR11114GSR

    HZD1225HZD

    MSR32125114MSR

    VBAIR41211312VBAIR

    Total Reports58321612112729112614294042347Total Reports

    No. of Reps/100 Deps.2.1

    oc_EventDescStatistics

    Total Reps.

    Report Types

    Total No. of Reports

    Occurrence Reporting: Feb 05 to Feb 06

    Total Reports

    Month

    No. of Reports

    Occurrence Reporting By Month Feb 05 to Feb 06

    Chart4

    58

    32

    16

    12

    11

    27

    29

    11

    26

    14

    29

    40

    42

    Total Reports

    Month

    No. of Reports

    Occurrence Reporting By Month Feb 05 to Feb 06

    oc_EventDescStatistics

    Event DescriptorFeb-05Mar-05Apr/05May/05Jun/05Jul/05Aug/05Sep/05Oct/05Nov/05Dec/05Jan/06Feb/06Total Reps.Event Descriptor

    ASR322212851312783172228189ASR

    CNFDR123CNFDR

    CSR14423489313677282CSR

    DPIR32213212124427DPIR

    DPIWR11111117DPIWR

    EPAIR134EPAIR

    GSR11114GSR

    HZD1225HZD

    MSR32125114MSR

    VBAIR41211312VBAIR

    Total Reports58321612112729112614294042347Total Reports

    No. of Reps/100 Deps.2.1

    oc_EventDescStatistics

    Total Reps.

    Report Types

    Total No. of Reports

    Occurrence Reporting: Feb 05 to Feb 06

    Total Reports

    Month

    No. of Reports

    Occurrence Reporting By Month Feb 05 to Feb 06

  • Chart2

    53

    50

    43

    38

    32

    Defective Equipment People - Other Passenger Discipline/Control Issues Work Environment - Other Weather

    Top 5 SMS Causal Factors

    Sheet1

    Causal Factors Breakdown

    EquipmentWork EnvironmentPeopleOrganization

    53Defective Equipment2Building/Facility Layout7By-Passing Safety Devices1Inadequate Supervision

    2Unsuitable for Task0Construction Work26Discipline/Control3Inadequate Training

    8Design Problems4Foreign Object Debris0Excessive Stress/Fatigue0Inadequate Safety Plan

    0Inadequate Tool0Glare/Blinding Light0Failure to use PPE12Inadequate Procedures

    2Inadequate Safety0Inadequate Ventilation7Failure to Warn/Secure0Inadequate Maintenance

    4Devices0Noise14Inadequate Monitoring/Checking1Excessive Workload

    4Third Party0Radiation0Inadequate Physical Capability1Other

    8Other0Ramp Layout17Intoxicated (Drug/Alcohol)

    5Restricted Space9Lack of Knowledge/Skills

    3Signs/Markings1Operating at Unsafe Speed

    3Surface Condition0Operating without Authority

    2Third Party0Unsafe Posture

    10Traffic Congestion0Unsuitable Clothing

    32Weather0Using Defective Equipment

    38Other14Using Equipment Unsafely

    0Using Wrong Equipment

    0Working on moving Machinery

    50Other

    819914518

    STATISTICS TO DATE:

    TOTAL CAUSAL FACTORS RECORDED:343

    TOTAL OCCURRENCES RECORDED:680

    Causal Factors

    Date: 16 November 2005

    53Defective Equipment

    50People - Other

    43Passenger Discipline/Control Issues

    38Work Environment - Other

    32Weather

    14Inadequate Monitoring/Checking

    14Using Equipment Unsafely

    12Inadequate Procedures

    10Traffic Congestion

    9Lack of Knowledge/Skills

    8Equipment - Other

    8Design Problems

    7By-Passing Safety Devices

    7Failure to Warn/Secure

    6Equipment - Third Party

    5Restricted Space

    4Devices

    4Foreign Object Debris

    3Signs/Markings

    3Surface Condition

    3Inadequate Training

    2Unsuitable for Task

    2Inadequate Safety

    2Building/Facility Layout

    2Work Environment - Third Party

    1Organization - Other

    1Operating at Unsafe Speed

    1Inadequate Supervision

    1Excessive Workload

    53Defective Equipment

    50People - Other

    43Passenger Discipline/Control Issues

    38Work Environment - Other

    32Weather

    Sheet1

    00000000000000000000000000000

    Defective Equipment

    People - Other

    Passenger Discipline/Control Issues

    Work Environment - Other

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