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Skype’s Going Away?!? Wait, What? What you need to know Andrew McGlone Director of Product Marketing Arkadin David Hasenstab Solutions Consultant Arkadin

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Page 1: Skype’s Going Away?!? Wait, What? · SfB Server 2015 End of Mainstream Support Oct 13 Mainstream Jan 9 SfB Server 2019 End of Mainstream Support Jul 31 Arkadin Total Connect Decommissioned

Skype’s Going Away?!? Wait, What?What you need to know

Andrew McGloneDirector of Product Marketing

Arkadin

David HasenstabSolutions Consultant

Arkadin

Page 2: Skype’s Going Away?!? Wait, What? · SfB Server 2015 End of Mainstream Support Oct 13 Mainstream Jan 9 SfB Server 2019 End of Mainstream Support Jul 31 Arkadin Total Connect Decommissioned

©2019 Arkadin Cloud Communications. All rights reserved. 2

Skype for Business Product Roadmap

2024

Today

2019 2020 2021 2022 2023 2024

SfB Server 2015End of Mainstream SupportOct 13

End of Mainstream SupportJan 9

SfB Server 2019End of Mainstream SupportJul 31

Arkadin Total Connect Decommissioned

Dec 31

Aug 5 - Oct 13

436 daysSkype for Business Server 2015

Aug 5 - Jan 9

1618 daysSkype for Business Server 2019

Aug 5 - Jul 31

726 daysSkype for Business Online

No change to Skype (Consumer Service)

Page 3: Skype’s Going Away?!? Wait, What? · SfB Server 2015 End of Mainstream Support Oct 13 Mainstream Jan 9 SfB Server 2019 End of Mainstream Support Jul 31 Arkadin Total Connect Decommissioned

©2019 Arkadin Cloud Communications. All rights reserved. 3

Teams is the fastest growing business app in Microsoft history

500,000+organizations use Teams

91Fortune 100

companies use Teams

44languages are

supported in Teams

150customers have 10,000

or more active users

Page 4: Skype’s Going Away?!? Wait, What? · SfB Server 2015 End of Mainstream Support Oct 13 Mainstream Jan 9 SfB Server 2019 End of Mainstream Support Jul 31 Arkadin Total Connect Decommissioned

©2019 Arkadin Cloud Communications. All rights reserved. 4

Start planning your transition with Arkadin

Microsoft Teams

Overview Briefing

Microsoft Teams

Assessment

Run a Microsoft

Teams Pilot

Make the Upgrade to

Microsoft Teams

Work with your Arkadin Customer Success Manager to get a briefing and demonstration of Microsoft Teams.

Arkadin can work with you to evaluate the readiness of your network, infrastructure and organization to start the journey to Microsoft Teams.

Run Microsoft Teams side by side with Skype for Business for a small group within your organization to understand the value Microsoft Teams can bring.

Confidently make the transition having done the due diligence required to ensure success.

Page 5: Skype’s Going Away?!? Wait, What? · SfB Server 2015 End of Mainstream Support Oct 13 Mainstream Jan 9 SfB Server 2019 End of Mainstream Support Jul 31 Arkadin Total Connect Decommissioned

©2019 Arkadin Cloud Communications. All rights reserved. 5

Time for your questions

Is Microsoft Teams completely replacing

Skype for Business?

Yes, Skype for Business Online will be

retired on July 31st 2021; Skype for Business

Server will be retired by Dec 2024.

Can we reliably use Microsoft Teams

as a UCaaS?

Very! Teams uses audio and video codecs

that can adapt to most network conditions

while on an optimized path to Microsoft

Global Network. A cloud-first design…

Add your questions to the Q&A box on the lower right of the console

Page 6: Skype’s Going Away?!? Wait, What? · SfB Server 2015 End of Mainstream Support Oct 13 Mainstream Jan 9 SfB Server 2019 End of Mainstream Support Jul 31 Arkadin Total Connect Decommissioned

©2019 Arkadin Cloud Communications. All rights reserved. 6

Time for your questions

What will be our “on-premises” options

when we are forced to upgrade from Skype

for Business?

No alternative. An on-premise option is

planned but there a wealth of resources for

your journey to Teams!

What can you tell us about E-911 solutions

and the announced interop with third

parties for advanced call center type

operations?

It’s a mixture of native feature enhancements

(Dynamic E911) and more native integration

to certified partner solutions (Contact Center)

within the Teams experience.

On what platforms will Microsoft Teams be

offered?

Teams is available for Windows (7+), both

32-bit and 64-bit versions, and MacOS

(10.10+); Android 4.4 or later and iOS 10.0

or later

Page 7: Skype’s Going Away?!? Wait, What? · SfB Server 2015 End of Mainstream Support Oct 13 Mainstream Jan 9 SfB Server 2019 End of Mainstream Support Jul 31 Arkadin Total Connect Decommissioned

©2019 Arkadin Cloud Communications. All rights reserved. 7

Innovation coming to Microsoft Teams

Shorter Retention (with EXO)Q4CY19

Enable Compliance Administrators

to set a Teams chats retention

policy as low as one day

Reverse Number LookupQ4CY19

Display PSTN Callers Name

based on Azure Active

Directory data and/or Telco

provided display name

Dynamic E911Q4CY19

Enables Public Safety Answering

Point to receive the current

location where a Teams user is

making an emergency call (US)

Teams Voice PlatformQ1CY20

Enable Contact Center

integration, Remote Advisor

integration and Graph API for

Presence

Page 8: Skype’s Going Away?!? Wait, What? · SfB Server 2015 End of Mainstream Support Oct 13 Mainstream Jan 9 SfB Server 2019 End of Mainstream Support Jul 31 Arkadin Total Connect Decommissioned

©2019 Arkadin Cloud Communications. All rights reserved. 8

Next Steps

Arkadin Resource Hub

www.arkadin.com/resource-center

Check Out Microsoft Teams

https://teams.microsoft.com

Get in touch with Arkadin

www.arkadin.com/contact

Page 9: Skype’s Going Away?!? Wait, What? · SfB Server 2015 End of Mainstream Support Oct 13 Mainstream Jan 9 SfB Server 2019 End of Mainstream Support Jul 31 Arkadin Total Connect Decommissioned

Thank you