skype’s going away?!? wait, what? · sfb server 2015 end of mainstream support oct 13 mainstream...
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Skype’s Going Away?!? Wait, What?What you need to know
Andrew McGloneDirector of Product Marketing
Arkadin
David HasenstabSolutions Consultant
Arkadin
©2019 Arkadin Cloud Communications. All rights reserved. 2
Skype for Business Product Roadmap
2024
Today
2019 2020 2021 2022 2023 2024
SfB Server 2015End of Mainstream SupportOct 13
End of Mainstream SupportJan 9
SfB Server 2019End of Mainstream SupportJul 31
Arkadin Total Connect Decommissioned
Dec 31
Aug 5 - Oct 13
436 daysSkype for Business Server 2015
Aug 5 - Jan 9
1618 daysSkype for Business Server 2019
Aug 5 - Jul 31
726 daysSkype for Business Online
No change to Skype (Consumer Service)
©2019 Arkadin Cloud Communications. All rights reserved. 3
Teams is the fastest growing business app in Microsoft history
500,000+organizations use Teams
91Fortune 100
companies use Teams
44languages are
supported in Teams
150customers have 10,000
or more active users
©2019 Arkadin Cloud Communications. All rights reserved. 4
Start planning your transition with Arkadin
Microsoft Teams
Overview Briefing
Microsoft Teams
Assessment
Run a Microsoft
Teams Pilot
Make the Upgrade to
Microsoft Teams
Work with your Arkadin Customer Success Manager to get a briefing and demonstration of Microsoft Teams.
Arkadin can work with you to evaluate the readiness of your network, infrastructure and organization to start the journey to Microsoft Teams.
Run Microsoft Teams side by side with Skype for Business for a small group within your organization to understand the value Microsoft Teams can bring.
Confidently make the transition having done the due diligence required to ensure success.
©2019 Arkadin Cloud Communications. All rights reserved. 5
Time for your questions
Is Microsoft Teams completely replacing
Skype for Business?
Yes, Skype for Business Online will be
retired on July 31st 2021; Skype for Business
Server will be retired by Dec 2024.
Can we reliably use Microsoft Teams
as a UCaaS?
Very! Teams uses audio and video codecs
that can adapt to most network conditions
while on an optimized path to Microsoft
Global Network. A cloud-first design…
Add your questions to the Q&A box on the lower right of the console
©2019 Arkadin Cloud Communications. All rights reserved. 6
Time for your questions
What will be our “on-premises” options
when we are forced to upgrade from Skype
for Business?
No alternative. An on-premise option is
planned but there a wealth of resources for
your journey to Teams!
What can you tell us about E-911 solutions
and the announced interop with third
parties for advanced call center type
operations?
It’s a mixture of native feature enhancements
(Dynamic E911) and more native integration
to certified partner solutions (Contact Center)
within the Teams experience.
On what platforms will Microsoft Teams be
offered?
Teams is available for Windows (7+), both
32-bit and 64-bit versions, and MacOS
(10.10+); Android 4.4 or later and iOS 10.0
or later
©2019 Arkadin Cloud Communications. All rights reserved. 7
Innovation coming to Microsoft Teams
Shorter Retention (with EXO)Q4CY19
Enable Compliance Administrators
to set a Teams chats retention
policy as low as one day
Reverse Number LookupQ4CY19
Display PSTN Callers Name
based on Azure Active
Directory data and/or Telco
provided display name
Dynamic E911Q4CY19
Enables Public Safety Answering
Point to receive the current
location where a Teams user is
making an emergency call (US)
Teams Voice PlatformQ1CY20
Enable Contact Center
integration, Remote Advisor
integration and Graph API for
Presence
©2019 Arkadin Cloud Communications. All rights reserved. 8
Next Steps
Arkadin Resource Hub
www.arkadin.com/resource-center
Check Out Microsoft Teams
https://teams.microsoft.com
Get in touch with Arkadin
www.arkadin.com/contact
Thank you