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English

SKP 3970 Service- and Console Processor

BS2000/OSD Server

User Guide

Valid for:

SKP Software V3.1 (SKP-IV 3970-60)

Comments… Suggestions… Corrections…The User Documentation Department would like to know your opinion on this manual. Your feedback helps us to optimize our documentation to suit your individual needs.

Feel free to send us your comments by e-mail to: [email protected]

Certified documentation according to DIN EN ISO 9001:2008To ensure a consistently high quality standard anduser-friendliness, this documentation was created tomeet the regulations of a quality management system which complies with the requirements of the standardDIN EN ISO 9001:2008.

cognitas. Gesellschaft für Technik-Dokumentation mbHwww.cognitas.de

Copyright and Trademarks

This manual is printed on paper treated with chlorine-free bleach.

Copyright © Fujitsu Technology Solutions GmbH 2013.

All rights reserved.Delivery subject to availability; right of technical modifications reserved.

All hardware and software names used are trademarks of their respective manufacturers.

Linux is a registered trademark of Linus Torvalds.

The Linux-based operating systems X2000 and MARS which are installed on the Server Unit and MARS contain Open Source Software. You will find the licenses for this software in the ThirdPartyLicenseReadme.txt file on the installation DVD.

http://www.cognitas.de

mailto:[email protected]

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Contents

1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.1 Target group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.2 Summary of the contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

1.3 Changes since the last version of the manual . . . . . . . . . . . . . . . . . . . . 9

1.4 Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

1.5 Open Source Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2 Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

2.1 Operating concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112.1.1 SKP Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122.1.2 Terminal emulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132.1.3 Automatic operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132.1.4 Remote service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142.1.5 Roles and accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142.1.5.1 Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152.1.5.2 Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152.1.5.3 Local accounts with role assignment . . . . . . . . . . . . . . . . . . . . . . . . 152.1.5.4 Centrally administered accounts . . . . . . . . . . . . . . . . . . . . . . . . . . 152.1.5.5 Accesses to BS2000/OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

2.2 Network structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

2.3 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

2.4 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

2.5 Device addressing in BS2000/OSD . . . . . . . . . . . . . . . . . . . . . . . . . 19

Contents

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3 Operating the SKP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

3.1 SKP Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213.1.1 Local console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213.1.2 Administration PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243.1.3 Logging in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243.1.4 Logging out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263.1.5 Session management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263.1.6 Interface of the SKP Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263.1.6.1 Window types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263.1.6.2 Main window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273.1.6.3 Dialog boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293.1.7 Calling an object or function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303.1.8 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313.1.9 Filtering a table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313.1.10 Sorting a table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313.1.11 Calling the online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323.1.12 Error handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

3.2 Access to the CLI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353.2.1 Opening a terminal window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353.2.2 Closing the terminal window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353.2.3 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363.2.3.1 aisLog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363.2.3.2 auditLog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373.2.3.3 cli_info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373.2.3.4 init . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373.2.3.5 onoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373.2.3.6 skp_state . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373.2.3.7 svp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373.2.3.8 teleadm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

4 Managing BS2000/OSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

4.1 Accesses to the BS2000 console and BS2000 dialog . . . . . . . . . . . . . . . . 404.1.1 Opening the BS2000 console using the SKP Manager . . . . . . . . . . . . . . . . . 414.1.2 Opening a BS2000 dialog using the SKP Manager . . . . . . . . . . . . . . . . . . . 434.1.3 Further accesses to the BS2000 console and BS2000 dialog . . . . . . . . . . . . . 50

4.2 Operator tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 514.2.1 Overview of the configured KVPs of the BS2000 systems . . . . . . . . . . . . . . . 524.2.2 Using the KVP menu on the console . . . . . . . . . . . . . . . . . . . . . . . . . . 524.2.3 Reading KVP logging files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Contents

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4.3 Access to the SVP console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 714.3.1 Opening the SVP console using the SKP Manager . . . . . . . . . . . . . . . . . . 714.3.2 Operating the SVP on the redundant SKP . . . . . . . . . . . . . . . . . . . . . . . 74

4.4 Powering the BS2000 server on/off . . . . . . . . . . . . . . . . . . . . . . . . . 75

4.5 Device management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 764.5.1 Device addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 764.5.2 Viewing an overview of the BS2000 devices . . . . . . . . . . . . . . . . . . . . . . 784.5.3 Managing KVP devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 794.5.4 Managing LOCLAN devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 814.5.5 Managing emulated tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . 824.5.5.1 List of the emulated tape drives . . . . . . . . . . . . . . . . . . . . . . . . . . 824.5.5.2 Emulated tape drives on the SKP Manager . . . . . . . . . . . . . . . . . . . . 834.5.5.3 Emulated tape drives from the viewpoint of BS2000/OSD . . . . . . . . . . . . . 85

4.6 BS2000 diagnostics using KVP logging files . . . . . . . . . . . . . . . . . . . . 88

5 Managing the SKP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

5.1 Obtaining information about the SKP . . . . . . . . . . . . . . . . . . . . . . . . 92

5.2 Configuring the SKP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 945.2.1 Managing the host name, default gateway, LAN interfaces, and DNS configuration . . 945.2.2 Configuring the system time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 955.2.3 Managing links to external devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

5.3 Managing accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 985.3.1 Managing local accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 995.3.2 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1005.3.3 Changing attributes of your own account . . . . . . . . . . . . . . . . . . . . . . . . 1025.3.4 Configuring access to an LDAP server . . . . . . . . . . . . . . . . . . . . . . . . . 1035.3.5 Managing LDAP accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1045.3.6 Managing BS2000 console accounts . . . . . . . . . . . . . . . . . . . . . . . . . 105

5.4 Defining operator authorizations . . . . . . . . . . . . . . . . . . . . . . . . . . 107

5.5 Managing CSR backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

5.6 Powering the SKP on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Contents

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6 Diagnostics and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

6.1 Maintenance concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1136.1.1 Remote service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1136.1.2 Tasks of Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1156.1.3 Tasks of the customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

6.2 Updates for the base operating system and SKP software . . . . . . . . . . . . 1176.2.1 Tasks and responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1186.2.2 Providing updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1196.2.3 Managing updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1196.2.4 Actions for updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

6.3 Supporting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 1216.3.1 Administering AIS Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1216.3.1.1 Working with the shadow terminal function . . . . . . . . . . . . . . . . . . . . 1236.3.1.2 Reading logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1246.3.2 Administering modem Teleservice (teleadm) . . . . . . . . . . . . . . . . . . . . . 1246.3.2.1 Calling teleadm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1256.3.2.2 Changing the shadow terminal configuration . . . . . . . . . . . . . . . . . . . 1266.3.2.3 Working with the shadow terminal function . . . . . . . . . . . . . . . . . . . . 1276.3.2.4 Reading teleservice logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

6.4 Generating and downloading diagnostic data . . . . . . . . . . . . . . . . . . . 128

6.5 System log (audit log) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

7 Messages to the BS2000 console . . . . . . . . . . . . . . . . . . . . . . . . . 131

7.1 KVP messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

7.2 Messages for write operations on CDROM/DVD . . . . . . . . . . . . . . . . . . 137

Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

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1 Preface This manual describes the concept and operation of the software status V3.1 for the service/console processors SKP.

The manual describes the products SKP-III 3970-51 and SKP-IV 3970-60.

For the sake of simplicity, these are referred to as SKP in this manual.

1.1 Target group

This manual is intended for

● administrators and systems support staff who manage their BS2000 servers of the S series and the devices required for this on the SKP

● operators who operate the BS2000 system using the accesses integrated into the SKP Manager

Knowledge of system operation and support in BS2000/OSD is required.

1.2 Summary of the contents

The documentation for operating the SKP consists of this manual, the online help and the Security Manual:

● The manual provides an overview of the concepts and functions of the SKP and presents examples of these.

● The online help describes all the functions of the SKP Manager. You open the online help in the SKP Manager, see also “Calling the online help” on page 32.

● The Security Manual [1], which also applies for the SQ server and the HNC, describes aspects which are relevant to security for the SKP.

The manual is structured as follows:

The chapter “Architecture” provides a schematic description of the SKP’s architecture and hardware and the connections to the BS2000 server.

Summary of the contents Preface

8 U41654-J-Z125-5-76

The chapter “Operating the SKP” explains the structure of the SKP Manager and how the SKP is accessed via the CLI (Command Line Interface).

The chapter “Managing BS2000/OSD” describes, on a task-oriented basis, how you manage the BS2000 server with the SKP.

The chapter “Managing the SKP” describes how you manage the SKP using the functions of the SKP Management in the SKP Manager.

The chapter “Diagnostics and maintenance” describes how you perform maintenance for the SKP and how you proceed when a fault occurs.

The chapter “Messages to the BS2000 console” lists all program messages, explaining their meaning and the measures which need to be taken.

These chapters are followed by the chapter on related publications and an index.

Further documentation

The manuals “System Installation” [5] and “Introductory Guide to Systems Support” [6] are recommended for obtaining a basic understanding of BS2000/OSD.

The ”VM2000” manual [9] is recommended for obtaining a basic understanding of VM2000.

The “openNet Server BCAM” manual [10] is recommended to provide further information on the data communication system BCAM.

The BS2000/OSD commands referred to in this manual are described in the “Commands” manual [7], and the VM2000 commands in the “VM2000” manual [9].

Operation of the S server to which the SKP is connected for system operation is described in the relevant “Business Server Sxxx” Operating Instructions. In addition to the hardware-related operating functions, this manual also contains a description of the SVP frames.

Operation of the PRIMERGY server of the TX300/RX350 series which is used as the hardware basis for the SKP is described in the relevant Operating Manual.

Literary references in the text are specified with abbreviated titles. The complete title of every document which is referred to by a number in square brackets is provided in the Related publications chapter after the corresponding number.

Preface Changes since the last version of the manual

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1.3 Changes since the last version of the manual

This manual has been completely revised to describe the new functions of the SKP.

1.4 Notational conventions

The following notational conventions are used in this manual:

The following abbreviated names are used in this manual:

● BS2000 server for the business servers of the S series (/390 architecture) in the general context. When the server architecture is to be emphasized, the usual abbreviated name “S server” is used.

● KVP for the console distribution program

● SVP for the service processor

● BS2000 for the BS2000/OSD operating system in compound nouns, e.g. BS2000 system.

I This symbol indicates important information and tips which you should observe.

V This symbol and the word CAUTION! precede warning information. In the interests of system and operating security you should always observe this information.

Ê The action which you must perform is indicated by this symbol.

italics Texts from the SKP Manager

monospaced System inputs and outputs

monospaced semibold

Statements which are entered via the keyboard are displayed in this font.

UPPERCASE LETTERS

BS2000 commands

<abc> Variables which are replaced by values.

[Key symbols] Keys are displayed as they appear on the keyboard. When uppercase letters need to be entered, the Shift key is specified, e.g. [SHIFT] - [A] for A. If two keys need to be pressed at the same time, this is indicated by a hyphen between the key symbols.

Open Source Software Preface

10 U41654-J-Z125-5-76

1.5 Open Source Software

The Linux-based base operating system of the SKP contains Open Source Software. The licenses for this are contained in the in the ThirdPartyLicenseReadme.txt file on the relevant installation DVD.

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2 ArchitectureThe SKP (service/console processor) enables you to operate business servers of the S series, manage connected devices, and support maintenance of the BS2000 via remote service. For the purpose of operation the administrator and operator can use different access options which are integrated into the SKP Manager:

● Connection to the BS2000 consoles

● Connection to the SKP shell

● Connection to the BS2000 dialog

● Connection to the SVP

Redundant configuration

A second, redundant SKP can be installed to enhance availability. Parallel to the first SKP, this SKP can be used to operate consoles, conduct BS2000 dialogs, and utilize tape emula-tions. The SVP can only be operated from one SKP. The SKP via which the SVP is to be operated can be selected, see “Operating the SVP on the redundant SKP” on page 74.

When an SKP fails, the system can continue to be operated from the other SKP. Operation of the SVP is automatically switched to the functioning SKP.

2.1 Operating concept

The figure below shows the components and connections from the SKP to the BS2000 server which are relevant for this manual.

Operating concept Architecture

12 U41654-J-Z125-5-76

Figure 1: Operating concept

2.1.1 SKP Manager

You control the SKP using the SKP Manager. It is the graphical web interface (GUI) of the SKP and offers the following main functions:

● Managing the BS2000/OSD of a S server

● Managing the access authorizations for the SKP

● Administration of the SKP, e.g. LAN configuration or NTP configuration

● Maintenance of the SKP, e.g. configuration data backup or update

Customer Supportnotebook (optional)

KVP (BS2000 console),

Administration LAN

On/Off

FST accessCustomer Support

SVP

Channel

BS2000 server

Multiport card

Host controllerLOCLAN (BS2000 dialog), tape emulations

SVP operation

Administrations-PCwith SKP Manager

V24 access

Administration LANonboard

SVP-LAN1 (pci p1)

SKP

V24 access box

autom.operator

SVP-LAN0/service LAN (poss. to HNCs)

SVP-LAN0 (pci p0)

On/offbox

SVP-LAN1

NTP-Server

Service center viamodem

Teleservice

Service centre via

AIS Connect

SVP-LAN0/service LAN (possibly to redundant SKP)

SVP-LAN1 (to redundant SKP)

Local console

Architecture Operating concept

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The SKP Manager runs on the local console (see “Local console” on page 21) or on the PC which is connected to the SKP via the administration LAN (see “Administration PC” on page 24).

The SKP Manager provides various terminals for accessing BS2000/OSD and the CLI:

● BS2000 console KVP, see “Opening the BS2000 console using the SKP Manager” on page 41

● BS2000 dialog, see “Opening a BS2000 dialog using the SKP Manager” on page 43

● SVP console, see “Opening the SVP console using the SKP Manager” on page 71

● SKP CLI, see “Access to the CLI” on page 35

2.1.2 Terminal emulations

You can call the functions not only on the SKP Manager, but also on a 97801/xterm terminal. You can use terminal emulations (e.g. PuTTY, SINIX-TE) to access the SKP and the BS2000 system, see also the Security Manual [1] for details.

2.1.3 Automatic operator

An automatic operator is a device or program which, for example, runs on the administration PC. The automatic operator can be connected to the server unit via the administration LAN and permits automated operation of the BS2000/OSD operating system and automatic power-on and power-off.

Programming the automatic operator enables the customer to specify which operating functions the automatic operator is to execute under particular conditions. At CLI level the commands which are permitted under the administrator role are available (see “Commands” on page 36).

Examples

● System automatically shuts down when the air-conditioning system fails (e.g. with the onoff command).

● The system reacts to specific BS2000 console messages with special commands.


14 U41654-J-Z125-5-76

2.1.4 Remote service

Remote service is possible via AIS Connect and modem Teleservice. As the customer you can permit and manage the connection, see “Supporting Customer Support” on page 121.

2.1.5 Roles and accounts

Depending on the view of the system, administering and operating the SKP consist of different tasks which are assigned to two task areas. The task areas correspond to two roles.

The following roles exist for administering and operating the SKP:

● Administrator This task area covers administration of the BS2000 devices (KVP, LOCLAN, emulated tape drives), administration and operation of the BS2000/OSD system, or under VM2000, operation and partial administration of the BS2000 guest systems, and admin-istration of the SKP itself, including the remote service access.

● Operator This task area is a subset of the administrator tasks and mainly includes operation and monitoring of the BS2000/OSD system or, under VM2000, partial administration of the BS2000 guest systems.

A user who takes over a task area (i.e. a role) is authorized to execute all functions which are required to perform these tasks. The user takes over a role when he/she logs in on the system with an account which is assigned to this role.

When the SKP is supplied, the following local accounts are predefined for the existing roles:

● sysadm (administrator role)

● sysopr (operator role)

The predefined accounts sysadm and sysopr are protected with the initial password password. The administrator can configure further accounts. More details are provided in “Managing accounts” on page 98 and in the Security Manual [1].

i Another account with special authorizations is available on the SKP for Customer Support activities.

Architecture Operating concept

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2.1.5.1 Administrator

The user is assigned the administrator role when he/she logs in on the SKP with the sysadm account or another account which has been configured for the administrator (see “Local accounts with role assignment” on page 15). An LDAP account can also be involved (see section “Centrally administered accounts”).

All administrator accounts are equal ranking.

The SKP Manager makes all functions available to the administrator without restriction. Specifically, the functions meant here are all those for operating the BS2000/OSD system or, under VM2000, for operation and partial administration of the BS2000 guest systems.

When access is obtained via a shell, CLI functions are available to the administrator as commands (see “Access to the CLI” on page 35). The available commands are listed by the cli_info command. The commands are described in “Commands” on page 36.

2.1.5.2 Operator

The user is assigned the operator when he/she logs in on the SKP with the sysopr account or another account which has been configured for the operator (see “Local accounts with role assignment” on page 15). An LDAP account can also be involved (see section “Centrally administered accounts”).

All operator accounts are initially equal ranking. The administrator can equip them with individual authorizations for accessing individual BS2000 VMs.

The SKP Manager provides the operator only with the functions for the task area of the operator role. These tasks are listed in “Operator tasks” on page 51.

2.1.5.3 Local accounts with role assignment

In addition to the predefined accounts for the administrator and operator, the administrator can configure local accounts via the SKP Manager, assigning the corresponding role by means of the account type Administrator or Operator. The use of personalized accounts is thus also possible.

2.1.5.4 Centrally administered accounts

In addition to local accounts, the administrator can also permit LDAP accounts for the various roles for access to the SKP. These accounts are administered centrally on an LDAP server (in particular also the password).

In order to use LDAP accounts, access to an LDAP server must also be configured in the local system. Given this prerequisite, the administrator can release an LDAP account on the SKP for the required role via the account type. If the central account is the same as a local account, it cannot be released. Cf. “Managing LDAP accounts” on page 104.


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2.1.5.5 Accesses to BS2000/OSD

All administrators have access authorization to the BS2000 console, to the BS2000 dialog and to the SVP under their own account. An administrator can assign these authorizations individually to an operator account, in VM2000 mode specifically for particular guest systems. In VM2000 mode the console authorization is assigned specifically for particular KVPs and thus indirectly for the guest systems which use these KVPs.

Local accounts without role assignment are also available on the SKP for operators without individual authorization in order to access BS2000/OSD:

● The accounts cons0 and cons1 are predefined for accessing the BS2000 console and the functions of the console distribution program (KVP). When an administrator adds further KVPs for VM2000 mode, further console accounts, cons0<kvpname> and cons1<kvpname>, are created automatically.

● Dialog access to BS2000/OSD via EM9750 terminal emulation permits the predefined account em9750.

● The account svpst0 is predefined for access to the SVP console.

For information on accesses to BS2000/OSD, see “Accesses to the BS2000 console and BS2000 dialog” on page 40.

Architecture Network structure

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2.2 Network structure

The SKP is integrated into the following networks for its own administration and service purposes (see also the figure “Operating concept” on page 12):

Administration LAN

The administrator or operator reaches the SKP from their PC via the administration LAN.

The administrator manages access to the administration LAN using the SKP Manager.

Service LAN

The SKP is connected to the SVP via the service LAN (SVP-LAN0) and, if required, also to the redundant SKP (SVP LAN1). HNCs can also be connected to the SKP via the service LAN in order to link them to remote service (SVP-LAN1). The service LAN is managed by Customer Support, which may also use it for its service activities.

Hardware Architecture

18 U41654-J-Z125-5-76

2.3 Hardware

The hardware basis of the SKP is a PRIMERGY server of the TX300/RX350 series equipped as follows:

● Basic unit

– 1 DVD drive

– Local console with monitor, keyboard and mouse

● Host controller

– 1 host controller with 2 ports for connecting an S server

● LAN connections (fast and Gigabit Ethernet)

– 2 x GBit LAN onboard The 2 onboard LAN interfaces are reserved for administration and maintenance

– 1 LAN board (2 ports, copper) for connecting the SKP to the SVP LAN. One port is used for the connection to the SVP, the second, if required, for communicating with a second (redundant) SKP.

● Further connections

– 1 PERLE card (V24 interface) with connected interface box (8 interfaces) with, for example, the following connection options:– 3 x FST (Field Support Terminal for Customer Support)– Link between the redundant SKPs– On/off box

● Connection to remote service

– AIS Connect via administration LAN– Modem Teleservice via modem

Installation variants of the SKP

The SKP is offered as a floor stand model or as a rack model.

Architecture Software

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2.4 Software

This manual describes the software status V3.1 for the SKP-IV 3970-60.

The SKP software is Linux-based. You see among other things the version of the Linux system SLES 11 with security corrections, e.g. in the system maintenance (security fixes).

When you select SKP management in the SKP Manager, in the System overview tab you will see, among other things, the Linux version and the status of the security fixes.

The SKP displays relevant information about the installed software in the SKP management > System overview tab, see also “Obtaining information about the SKP” on page 92.

2.5 Device addressing in BS2000/OSD

In BS2000/OSD devices (KVP devices, LAN devices and emulated tape drives) are identified and addressed by their mnemonic names. The mnemonic name is referred to as mnemonic for short and abbreviated in BS2000 device management to MN (in BS2000 screen displays sometimes also to MNEM).

The BS2000-compliant device address is defined when an emulated device is configured in BS2000. The designation on the SKP for the unit address is unit ID (corresponds to the host LUN). The channel path identifier is always 0 and is therefore not visible on the SKP.

When a BS2000 device is configured, in addition to the device-specific information it is obligatory to specify the unit ID which matches the unit address in BS2000. The value of the specified BS2000 mnemonics cannot be checked against those which are actually valid in BS2000.

For information on the device addresses in BS2000/OSD, see also the “System Installation” manual [5].

Device addressing in BS2000/OSD Architecture

20 U41654-J-Z125-5-76

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3 Operating the SKPYou operate the BS2000 server and manage BS2000 devices (KVP, LOCLAN, emulated tape drives) and the SKP itself using the SKP Manager. The SKP Manager is a web appli-cation which offers the following functions:

● Operating BS2000 servers, see “Managing BS2000/OSD” on page 39

● Managing BS2000 devices, see “Device management” on page 76

● Configuring and modifying customized accounts, see “Managing accounts” on page 98

● Displaying and changing the SKP configuration, see “Configuring the SKP” on page 94

● Supporting maintenance of the SKP, see “Diagnostics and maintenance” on page 113

● Accessing the SKP via the CLI, see “Access to the CLI” on page 35

Before it is delivered, the SKP is installed and configured in accordance with your require-ments.

3.1 SKP Manager

The SKP Manager can run on the local console or on an administration PC.

3.1.1 Local console

An English Gnome desktop is available to the administrator and operator accounts (e.g. sysadm and sysopr) on the local console. The Gnome desktop principally offers the web browser Firefox and further functions to

● lock the monitor,

● configure the screen saver,

● terminate the local console.

In Firefox you start the SKP Manager using the URL https://<LAN address of SKP>. When faults occur on the administration LAN, you can also start the SKP Manager using the URL https://localhost.

SKP Manager Operating the SKP

22 U41654-J-Z125-5-76

Structure and properties of the Gnome desktop

Figure 2: Gnome desktop

In addition to the SKP Manager, the Gnome desktop offers access to the Linux shell, which is required for some purposes.

At the top right-hand corner all windows contain the three customary icons for iconizing, maximizing and closing.

The Linux desktop is protected by a configurable screen saver.

At its bottom edge the Linux desktop contains a task bar, which in turn contains the “Computer” menu on the lift (expanded in the example above) and the time on the right.

i Note on restarting the browser on the local consoleIn some situations the automatically started web browser (Firefox) issues a query to recover a session. This query must be answered with Start new session.

Operating the SKP SKP Manager

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“Computer” menu

The “Computer” menu contains the following functions:

● Firefox Manual start of the SKP Manager, i.e. of the web browser Firefox with the predefined URL http://localhost.

i You are recommended to use the local web browser only for calling the SKP Manager.

● Gnome terminal The terminal connection provides the administrator with access to the Linux shell of the SKP. Under the administrator account SKP commands can be entered which are useful in special situations (see “Access to the CLI” on page 35). The size of the terminal window can be changed by dragging it. A terminal window of the type xterm is opened under the current account (e.g. under sysadm). Authentication takes place implicitly.

● System

– AppearanceThe appearance can be configured. You are recommended not to use a background image as this impairs legibility.

– Mouse The mouse settings can be configured.

– Screen saverThe screen saver can be configured.You are recommended not to use any animation as this places a load on the system.

– Lock screenThe screen can be locked against unauthorized access by calling the screen saver. It is necessary to log in again.

– Logout The user can log out. All connections and the Linux desktop are then closed. After a few seconds the Linux desktop is restarted automatically. It is necessary to log in again.


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3.1.2 Administration PC

To use the SKP Manager remotely from a PC, you need a PC with a network connection to the SKP, an installed Java Runtime Environment Version 1.6.x or higher, and an installed browser. Microsoft Internet Explorer Version 7 through Version 10 and also Mozilla Firefox Version 3.6 or 10.0 (incl. ESR) and higher are supported.

The browser on your PC must satisfy the following requirements:

● The execution of applets is permitted.

● The execution of JavaScript is permitted.

● Cookies are permitted.

Communication always takes place using HTTPS (HyperText Transfer Protocol Secure), with the encryption protocols SSL 3.0 (Secure Sockets Layer) and TLS 1.0 (Transport Layer Security) beneath this being supported. SSL 2.0 is not supported. Automatic redirection to HTTPS takes place for HTTP calls.

The use of HTTPS/SSL requires not only an SSL key pair on the SKP, but also a (digital) SSL certificate. For information on the security aspects when using the SKP Manager, please refer to the Security Manual [11].

The languages of the SKP Manager are English and German. You can set the language using the language option in the header area.

Starting the SKP Manager

Ê Enter the SKP’s address in the browser’s address bar.

Ê Press the Úkey.

The login window opens.

3.1.3 Logging in

Access to the SKP Manager is protected. To log in, you must specify your account and the associated valid password.


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The login window provides access to the SKP Manager. It has a different layout from the other windows:

Figure 3: Login window of the SKP Manager

You log into the SKP Manager as follows:

Ê Enter your account.

Ê Enter your password.

I When the SKP server is supplied, the password password is set for the default account sysadm. Change the password immediately after you have logged in for the first time.

The homepage which opens is the BS2000 operation > Overview page with the overview of all KVPs which currently exist.

The login window is also displayed for you to log in again if you have logged out or the session was aborted because of inactivity (see “Session management” on page 26).


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3.1.4 Logging out

You log out from the SLP Manager as follows:

Ê Click Log out (header area of the main window). See “Main window” on page 27.

3.1.5 Session management

When you log into the SKP Manager, a session with an unambiguous session ID is set up. The SKP regards all inquiries with the same session ID as connected and assigns them to your account.

You use Log out in the header area of the main window to terminate the current session explicitly. If you do not log out explicitly, the session times out if you are inactive for 20 minutes, in other words if the SKP Manager registers no activity in this period.

When you select a function in a timed-out session, the login window opens and you must log in again.

When you start an action in the work area of a timed-out session, a dialog opens with the message:

Action could not be executed. Your session has expired. Please log in again.

After the dialog box has closed, the login window opens. See “Dialog boxes” on page 29.

3.1.6 Interface of the SKP Manager

The sections below describe the interface of the SKP Manager and introduce terms which are used in the manual and the online help.

3.1.6.1 Window types

There are various window types in the SKP Manager:

● The login window: window in which you log in with your account and password. See “Logging in” on page 24.

● The main window: window which is always visible between login and logout on the SKP Manager; it contains the navigation elements and the work area in which information is displayed and actions are initiated.

● Dialog: window which opens when an action is started and is closed again when the action has been completed. It is also used to display error messages.


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● Online help window: window which opens when the online help is called. See “Calling the online help” on page 32.

3.1.6.2 Main window

The SKP Manager’s main window opens as soon as you have logged in on the SKP Manager. It consists of the following areas:

Figure 4: SKP Manager: areas in the main window

Area Meaning

A Tree structure For selecting an object or function

B Title bar In addition to the name SKP Manager, displays the FQDN=Name of the system (Fully Qualified Domain Name)

C Header area Displays general information, language options, help, logout

D Tabs For selecting a tab for the selected object or function

E Work area The work area can contain several groups. Each group is surrounded by a frame and has a header:– Outputting data (as a rule in table form)– Initiating actions in order to execute tasks for managing the SKP.

Icons and buttons initiate actions.

A

B

E

D

C


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Elements of the main window

The figures below take “Configuration data backup” as an example to show important elements of the SKP Manager. The numbered elements in the first figure are listed and explained in the table below it.

Figure 5: SKP Manager: elements of the main window

Item Meaning

1 Function selected in the tree structure

2 Objects and functions

3 Name of the SKP assigned by the administrator

4 Active tab

5 Language option (English/German)

6 Login information: customized name or identifier (red if the password will soon become invalid)

7 Icon for context-sensitive calling of the online help (see “Calling the online help” on page 32)

8 Group title

9 Labeled button

10 Table with properties of the objects displayed

11 Icons for initiating actions

12 Table information: number of objects

1

2

3

4 6

8

9

10

12

7

5

11


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3.1.6.3 Dialog boxes

A dialog box opens as soon as you start an action:

A dialog box consists of:

● Title bar containing the following information:

SKP Manager:: FQDN:: TaskFQDN=Name of the system (Fully Qualified Domain Name)Task=Action to be executed

● Header area: information on the action

● Options (optional): fields for entering or selecting parameter values. The possible values, maximum line length and the usable characters are explained next to the fields.

● Area containing labeled buttons, e.g. Execute and Cancel.

In a simple dialog box without options you only confirm the action you have called. Alterna-tively, you can also cancel the action.

However, often you will enter values for the options or confirm predefined values. In complex cases this is done step by step in wizard windows which are displayed one after the other. You go to the next parameter entry in these cases by clicking the Next button.

Only after you have entered or selected all the values do you execute the action (or cancel it).


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The SKP Manager checks your input and reacts to invalid or missing entries with error messages or highlights the incorrect option. The SKP Manager also reports the successful execution of the action in the dialog box. After the action has been executed, you close the dialog box with Close, thereby updating the main window.

i You must always close an additional window in the foreground, e.g. a dialog box, using its labeled button in order to update the main window.

3.1.7 Calling an object or function

You call an object or function in the SKP Manager as follows:

Ê Select an object or function from the tree structure by clicking it.

One or more associated tabs will open. In the work area the relevant information for the first tab is displayed in one or more tables. In addition, if you so wish you can execute actions using buttons or icons.

Ê If you so wish, select another tab by clicking it.

When you select another tab, the content of the work area changes.

The selected function and the selected tab are highlighted by being displayed in a bold black font against a white background.

Example

SKP management > Administration, CSR tab. SKP management > Administration corresponds to a selection in the tree structure, CSR a selection of a tab.

If no data exists, an empty table is displayed in the work area.


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3.1.8 Navigation

You can switch as much as you like between the objects and functions by clicking them. You can also use the browser functions to navigate backward and forward and to update the main window.

Some functions of the SKP Manager open a new browser window or a new browser tab:

● Calling the online help

● Calling the terminal windows for the BS2000 console, the BS2000 dialog, the SVP console, the CLI and remote service

● Opening a dialog box

3.1.9 Filtering a table

Filters make it easier to handle extensive tables.

In tables which are already displayed you can use free text filters and predefined (list) filters in the columns to restrict the data currently displayed.

3.1.10 Sorting a table

You sort a table as follows:

Ê Drag the mouse cursor over the column headings in the table. When the mouse cursor becomes a hand icon, you can sort the table according to the values of this column.

Ê Click the column header.

The table is sorted.

When you click the same column header again, the sort changes from ascending to descending order and vice versa. Sorting according to another column cancels the previous sort.

A sort remains visible in the main window until the main window is next updated.


32 U41654-J-Z125-5-76

3.1.11 Calling the online help

The SKP Manager has an integrated, context-sensitive online help.

The online help contains information on the entire interface of the SKP Manager.

There are two ways of calling the online help:

Figure 6: Calling the online help

Item Function

1 Help function in the header area of the SKP Manager: The homepage of the online help is called in a new browser window.

2 Help icon in the work area: The appropriate section of the online help (topic-related) is opened in a new browser window. You receive information on the functionality of the current window.

2

1


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The figure below shows the homepage of the online help:

Figure 7: Homepage of the online help

On the left you see the contents, which are structured like the tree structure and tabs of the SKP Manager. The contents selected are displayed on the right. You can print (printer icon) the contents displayed and add them (star icon) to the list of favorites.

You can expand and collapse the navigation in order to enlarge the content area. Instead of using the contents, you can also navigate using

– the index

– the search mask

– your personal favorites

Make your selection by clicking a tab under the navigation.

You can navigate and search through the complete online help irrespective of how you called it.


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3.1.12 Error handling

The following problems can possibly occur:

– You cannot set up a connection.

– You cannot start an action.

– Errors occur during an action.

– The connection is interrupted.

If you cannot set up a connection, check the address entered and whether it can be reached, and, if necessary, the system status of the SKP.

If execution of an action fails, the cause is specified in an error message in the parameter area of the dialog box.

Some actions, e.g. an SKP restart, cause the connection to be interrupted. After they have been completed you must log in again.

Call the online help on a topic-related basis when you require further information (see “Calling the online help” on page 32).

If you still cannot solve the problem, contact Customer Support.

Operating the SKP Access to the CLI

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3.2 Access to the CLI

The SKP Manager offers access to the CLI (Command Line Interface) of the SKP as a function. When it is called, the Linux shell is offered on a terminal to enter the commands.

Alternatively you can also call the shell independently of the SKP Manager via an SSH client (e.g. PuTTY), see the Security Manual [1].

You open the shell under the account with which you are logged in on the SKP. The cli_info command provides information on the functional scope available. You can obtain a detailed description of the commands in the online help.

i You should not permanently store large volumes of data under the accounts, otherwise the system could be impaired.

3.2.1 Opening a terminal window

Ê Select SKP management > Administration > CLI.

Ê Select the required screen size and click Open.

The terminal applet is started and requests you to enter the password for the account under which you are working on the SKP Manager.

Ê Enter the password and press the Úkey.

3.2.2 Closing the terminal window

Ê Enter the exit command or press the key combination [Ctrl] + [d] to close the terminal window.

Access to the CLI Operating the SKP

36 U41654-J-Z125-5-76

3.2.3 Commands

When you use access via the CLI, commands are available to you which are described briefly below.

When you enter a command (also with a function parameter or subcommand) with the -h option, you are shown information on the syntax of the command and of the function parameter.

It is assumed that you know how to use these Linux commands and the shell, so no description of these is provided here. You can obtain detailed information on the commands in the online help for the SKP Manager.

The commands which are available to you at the CLI depend on your role:

3.2.3.1 aisLog

The aisLog command lists log files of the remote service program AISConnect, outputs them and deletes them.

The operator can enter this command only when the shadow terminal window has been called under the Remote Service tab. Only the display functions are available to the operator.

Command Function Administrator Operator

aisLog List, output or delete log files of the AIS Connect service access

x (x)

auditLog List, output or delete log files of the Auditlog function

x

cli_info Display available commands x

init Shut down system or perform reboot x

onoff Power BS2000 server on or off or configure automatic power-on

x

skp_state Displays the status of the communication channel to BS2000 and of the devices

x

svp Perform IPL, stop CPU, query BS2000 status, change SVP status

x

teleadm Start administration program for modem Teleservice

x (x)

Operating the SKP Access to the CLI

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3.2.3.2 auditLog

The auditLog command displays the log files of the audit log function and outputs them. The audit log function logs every action which is performed on the system using the SKP Manager or a CLI command.

3.2.3.3 cli_info

The cli_info command displays the commands which are recommended on the CLI for the particular role.

3.2.3.4 init

The init command shuts down the SKP and powers it off (0 operand) or performs a reboot (6 operand).

3.2.3.5 onoff

The onoff command has two functions:

● Powering the BS2000 server on or off directly

● Configuring the automatic power-on of the BS2000 server when starting up the SKP (automatic power-on)

3.2.3.6 skp_state

The skp_state command displays the current status of the communication channel to BS2000 and of the devices on the SKP. It displays the current state for all host controllers and for all SKP devices.

3.2.3.7 svp

The svp command has the following functions:

● Activating IPL

● Stopping the system

● Querying the CPU status

● Querying the mode of BS2000/OSD (Native or VM2000)

Access to the CLI Operating the SKP

38 U41654-J-Z125-5-76

3.2.3.8 teleadm

The teleadm command starts the administration program for modem Teleservice.

The operator cannot call the command explicitly, but can operate the teleadm program (with the simpleadm privilege) if he/she has called the teleadm window under the Remote Service tab.

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4 Managing BS2000/OSD On the BS2000 server the BS2000/OSD operating system runs in “Native BS2000” or “VM2000” mode, which will be referred to for short as Native mode and VM2000 mode below. The SKP Manager provides the operator and administrator with functions for monitoring and configuring operation of BS2000/OSD.

The tasks which the operator or administrator can perform with respect to a BS2000 system (i.e. a Native system, the monitor system or another guest system) are, however, largely identical. The management functions for the BS2000 devices are also not dependent on the mode.

This chapter describes the BS2000-specific functions on a task-specific basis.

i You can also obtain information on a function in the online help of the SKP Manager (cf. page 32).

As administrator all BS2000-specific functions are available to you.

As operator selected functions are available to you; these are listed in the table below. Specifically, the table shows:

– the task– the call for the associated function in the SKP Manager– the page in the manual on which the task is described

Task Call in the SKP Manager Page

Calling BS2000 console using the SKP Manager BS2000 operation > <kvp-name>, Operation tab

41

Using the KVP menu in the BS2000 console:– Close KVP menu– Release and lock input– Change password– Display latest messages– Display logging files– Programmable function keys– Help

Access:opened BS2000 console window, [F2] key

5253535454545767

Calling BS2000 dialog using the SKP Manager BS2000 operation > <kvp-name>, Operation tab

43

Reading inputs and outputs on the console in the KVP logging files

BS2000 operation > <kvp-name>, KVP logging tab

69

Accesses to the BS2000 console and BS2000 dialog Managing BS2000/OSD

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4.1 Accesses to the BS2000 console and BS2000 dialog

The BS2000 console is a BS2000/OSD console which is equipped with the BS2000 privilege OPERATING. It is used by the operator and the administrator to control and monitor ongoing operation.

Access to the BS2000 dialog is enabled by logging in under a dialog account, e.g. TSOS. The EMDS program implements access to the BS2000 dialog.

Accesses to the console and dialog depend on the role:

● As administrator you open the console and dialog access under your own account with which you logged in on the SKP Manager.

● As operator you open the console and the BS2000 dialog under your own account if an administrator has configured this. Otherwise you use the appropriate console account or the dialog account em9750, in which case you must know the relevant password.

i The console can only be accessed by accounts which are written exclusively with lowercase letters (a - z) and digits (0 - 9) and are no more than 8 characters long.

Powering BS2000 server on or off if the adminis-trator permits this

BS2000 operation > BS2000 server on/off, BS2000 server power-on/power-off tab

75

Restarting or powering off the SKP, if permitted by the administrator

SKP management > Administration, On/Off tab

111

Calling SVP console using the SKP Manager, if permitted by the administrator

BS2000 operation > SVP 43


Managing BS2000/OSD Accesses to the BS2000 console and BS2000 dialog

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4.1.1 Opening the BS2000 console using the SKP Manager

A console distribution program (KVP) implements and controls the consoles. BS2000/OSD sees a KVP as two (emulated) KVP devices which are identified by their mnemonic names (BS2000 mnemonics). See also “Managing KVP devices” on page 79. The mnemonic name of the console itself (console mnemonic) must be distinguished here; this is configured in the BS2000/OSD parameter file.

A KVP (e.g. HV0) is configured in the case of a BS2000 server with Native BS2000. In VM2000 mode a KVP must be configured for each VM: e.g. HV0 for the monitor system and VM2, VM3 etc. for guest systems. You are recommended to configure no more than one KVP per VM.

The automatically created console accounts cons0 and cons1 exist for KVP HV0. The console accounts cons0<kvpname> and cons1<kvpname> are created automatically for every additionally defined KVP.

The mnemonic names for the consoles (console mnemonics) are defined in the BS2000/OSD parameter file. In VM2000 mode the same mnemonic names can be used for the consoles in all BS2000 systems involved. Normally C0 is used for account cons0 (or cons0<kvpname>) and C1 for account cons1 (or cons1<kvpname>).

As administrator you will find, for instance, the following situation on the SKP (SKP management > Authorizations, Accounts tab):

The Account column contains the names of the console accounts, and the Details column displays the assignment between KVP and mnemonic names of the console in BS2000/OSD.


42 U41654-J-Z125-5-76

As administrator you have access to the consoles of all BS2000 systems which execute on the BS2000 server. You open a console under your own account with which you logged in on the SKP Manager. You select the console using the console mnemonic.

Two options are available for an operator:

● An administrator has released specific KVPs and console mnemonics for the operator. The operator opens one of the released consoles under his/her own account. The console mnemonics are permanently specified for the operator by the administrator.

● If there is no individual release, the operator opens a console using one of the console accounts which are configured on the SKP. The console accounts of all KVPs are always available to the operator, but he/she must know the password.

Proceed as follows to open a BS2000 console using the SKP Manager:

Ê Select BS2000 operation > BS2000 > <kvp-name>, Operation tab.

Under the heading BS2000 console and dialog in the work area you will find the access to the BS2000 console (for an administrator or operator with individual access authori-zation):

Access takes place as follows for an operator without individual access authorization:

Ê Select the window size from the list on the left.

If you have opened multiple windows simultaneously, smaller windows make the display on your desktop more straightforward.

Ê As administrator or operator with individual access authorization: if required, change the predefined console mnemonic. As operator without individual access authorization: select the account.

Ê Click Open.

The console window is opened. Enter your own account or the selected console account as Login.


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Ê Enter the password and press the Ú key.

The console is now available to you to make entries.

Keys [F3] and [F4] enable you to scroll backward and forward in the history of the entries.

With the [F2] key you switch to the KVP menu (see “Using the KVP menu on the console” on page 52).

Entering [Ctrl] + [d] terminates the console.

Further information on console accounts is provided in the online help and in “Managing BS2000 console accounts” on page 105. You can always define further console accounts. However, instead of this you are recommended to use operator accounts with individual authorization.

How operator rights for console access are configured is described in “Defining operator authorizations” on page 107.

Alternative accesses to the BS2000 console are dealt with in “Further accesses to the BS2000 console and BS2000 dialog” on page 50.

4.1.2 Opening a BS2000 dialog using the SKP Manager

Role: Administrator, Operator (if released by the administrator, see “Defining operator authorizations” on page 107)

Requirement: You have a BS2000 account (with account number and password) for accessing the BS2000 dialog.

The EMDS program implements access to the BS2000 dialog. You therefore initially log in on the base operating system under an account with EMDS authorization. The EMDS program is called automatically and you start the actual BS2000 dialog in it.

I Up to 60 EMDS connections can be active simultaneously.

As administrator you log in to the BS2000 dialog under your own account.


44 U41654-J-Z125-5-76

Two options are available for an operator:

● An administrator has assigned individual access rights for the operator account, also releasing the dialog access. The operator then logs in to the BS2000 dialog under his/her own account.

● An administrator has assigned no individual access rights for the operator account. All KVPs are therefore initially visible to the operator. For the BS2000 dialog the operator logs in to EMDS under the account em9750. The password for this account must be known to the operator.

Proceed as follows:

Ê Select BS2000 operation > <kvp-name>, Operation tab

Under the heading BS2000 console and dialog in the work area you will find the access to the BS2000 dialog:


i The EMDS program implements the VM-specific accesses to the BS2000 dialog by means of LOCLAN connections to the various VMs (or to the Native BS2000 system). On the SKP it is not known which LOCLAN connection (which LOCLAN device pair) is actually used by which VM. The administrator and operator know this only from the BS2000 systems of the VMs. Consequently the SKP Manager offers a list of LOCLAN connections from which you can select the appropriate connection to the required VM.

Ê Select the screen size (and, if required, the LOCLAN connection) and click Open.

The terminal is opened and you are requested to enter the password for your own account or for the account em9750.


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After a successful login, the EMDS program starts with the selected LOCLAN connection.

When BS2000/OSD has been started up (RUNNING status), you are requested to log in:

After you have logged in successfully with the /SET-LOGON-PARAMETERS command, you can enter commands and perform your tasks in BS2000.

I ● When you make further entries, if necessary ensure that you initially click in the window to activate it.

● Click the [DUE1] key or press the Ú key on your keyboard to terminate an entry.

● You can use the other keys in the key panel as required. In some cases explan-atory texts are displayed.


46 U41654-J-Z125-5-76

Terminating the BS2000 dialog

Ê Terminate your dialog task using the /EXIT-JOB command (or /LOGOFF).

BS2000 terminates your task and the connection to BS2000 is cleared down.

Ê Respond to the PLEASE ACKNOWLEDGE request by pressing the Enter key.

The main window of the EMDS program is displayed, see page 48.

Working with EMDS

When you work with EMDS, special functions are available which you access using shortcuts. The table below shows the most important shortcuts:

Hold down the [Shift] key when you press an [Fn] key. Press the [Esc] briefly before you press an [Fn] key or [Shift] - [Fn].

Programmable keys (P keys)

You can use programmable keys (P keys) when working with EMDS. Proceed as follows to assign the P keys:

Ê In the EMDS window press [Esc] [Shift] - [F11] (PP according to the table above).

Keys F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12

NIL LZF LVD K1 K2 K3 MAR ED EM DUE1

Shift- EFZ AFZ LZE LSP F1 F2 F3 RS WAZ SY AM DUE2

Esc P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 LA1 HC

Esc Shift- P11 P12 P13 P14 P15 P16 P17 P18 P19 P20 PP SC


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The P key menu is displayed:

Ê Press the P key which you wish to assign twice. Use the shortcuts from the table on page 46 to do this, for example [Esc] [F7], [Esc] [F7] for P7, P7.

Ê Now assign a value to the selected P key, e.g. a frequently used command.

Ê Complete your entry by pressing the selected P key again, for example [Esc] [F7] for P7.

Ê Use [Esc] [Shift] - [F11] (PP according to the table above) to return to the EMDS window.

Proceed as follows when you want to change the existing P key assignment:

Ê Press the P key which you want to change once. Use the shortcuts from the table on page 46 to do this, for example [Esc] [F7] for P7.

Ê Use the arrow keys to position the cursor on a character in the existing assignment.

Ê Press the [Del] key to delete the character.

Ê Press the P key again (in the example [Esc] [F7] for P7) and enter a character with which the existing one is to be overwritten. Press the P key again to complete the assignment.

Ê Press the [Insert] key and then the P key again (in the example [Esc] [F7] for P7) and enter a character which is inserted before the existing one. Press the P key again to complete the assignment.


48 U41654-J-Z125-5-76

Main window of the EMDS program

The main window displays the possible functions which you can select using the preceding letters:

s Set up a connection to the standard partner.

The standard partner is always the dialog connection which is established via the LOCLAN device which is assigned to the VM or which has the lowest value for Host Connector / Unit ID (see “Managing LOCLAN devices” on page 81).

l Re-establish the last connection used.

m Set up a manual connection.

p Open a predefined connection.

e End the emulation.

The bar below the main window is a keypad containing function keys which can be clicked on using the mouse.

I When you have clicked one of the keys, you must click in the emulation window again before making an entry.


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Open a predefined connection

Connections to the BS2000 server are stored under Predefined connections.

Ê Click in the screen and enter the letter p next to Your choice.

Ê Click [DUE1] or press the Ú key.

The predefined connections are displayed, including the connections to the BS2000 dialog. These have the name: <LOCLAN name>$DIALOG. For information on the LOCLAN name, see “Managing LOCLAN devices” on page 81.

Ê Click in the screen and enter the number of the required connection next to Your choice.

Ê Click [DUE1] or press the Ú key.

The dialog with BS2000/OSD is started and you are requested to log in with the BS2000 command /SET-LOGON-PARAMETERS.


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4.1.3 Further accesses to the BS2000 console and BS2000 dialog

Alternative accesses are available in addition to the accesses to the BS2000 console and BS2000 dialog via the SKP Manager:

● You set up a connection between the administration PC and a Linux shell on the SKP via an SSH client (e.g. PuTTY). Here you must log in under the account em9750 or a console account. See page 43 for information on operating em9750, and page 52 for information on operating the console.

● Other emulations (e.g. MT9750) set up a direct connection between the administration PC and BS2000/OSD. However, these connections are not secure. For example, passwords for accessing BS2000/OSD could be viewed within the network. You are therefore recommended to establish access to BS2000/OSD via emulations with the secure access to the SKP via an SSH connection. An example of the MT9750 terminal emulation together with the SSH client PuTTY is described in the Security Manual [1].

Managing BS2000/OSD Operator tasks

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4.2 Operator tasks

The operator monitors the ongoing operation of BS2000/OSD and can access logging and diagnostic data.

Specifically, the SKP Manager provides the operator with the following functions for managing BS2000 operation:

– Overview of the configured KVPs of the BS2000 systems– Opening the BS2000 console using the SKP Manager – Using the KVP menu on the console– Opening a BS2000 dialog using the SKP Manager (if released by the administrator)– Calling the SVP console using the SKP Manager (if released by the administrator)– Reading KVP logging files – Powering the BS2000 server on and off (if released by the administrator)

The operator can also:

– Obtain information about the server (see “Obtaining information about the SKP” on page 92

– Back up diagnostic data and store it locally (see “Generating and downloading diagnostic data” on page 128)

– Change the local password (see “Changing attributes of your own account” on page 102)

– Shut down the SKP and restart it, if released by the administrator (see “Powering the SKP on and off” on page 111)

– Support Customer Support. Depending on the configured service access, a terminal window with the teleadm administration program can be called for modem Teleservice or administering AIS Connect directly using the SKP Manager (see “Supporting Customer Support” on page 121).

All the operator functions are also available to the administrator.

Operator tasks Managing BS2000/OSD

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4.2.1 Overview of the configured KVPs of the BS2000 systems

Role: Administrator, Operator

A separate overview displays the configured BS2000 systems and the assigned KVPs.

Ê Select BS2000, Overview tab

The work area displays information about the KVPs:

The information is described in the online help.

For an operator, only the KVPs to which he/she has access are linked.

4.2.2 Using the KVP menu on the console


Requirement: – You have access to the BS2000 console.– A console window is open.

Ê In an open console window (see page 41), use the [F2] key to switch to the KVP menu.


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The KVP menu is displayed. The outputs in the current console window are placed in the background. New BS2000 outputs are visible only when you exit the KVP menu. However, handling of the BS2000 console outputs and logging execute in the background without any restrictions.

Ê To execute a function, enter the digit which is assigned to the function.

Most functions open a selection window in which, among other things, the function 0 - Back to main menu is offered. When this function is selected (by entering [0]), you can abort the current function and return to the KVP menu.

0 – Exit

This function terminates KVP operation, and the console window is displayed again.

1 – Permit input (on)

This function disables an activated screen lock (function 2 – Inhibit input (off)).

You are requested to enter the password of the Linux user account which is assigned to the KVP account which is used. If you enter the password incorrectly, no response is given for approx. 3 seconds. This prevents a program from being used to find out the password.

Main KVP Function Menu===============================================================================0 - Exit

1 - Permit input (on)

2 - Inhibit input (off)

3 - Change password

4 - View last messages

5 - Show logging files

6 - Programmable function keys

7 - Help

===============================================================================Please enter value:


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2 – Inhibit input (off)

This function locks your screen against unauthorized entries.When a screen lock is enabled, entries are rejected with the error message KVP0071, and “INP. LOCKED” is displayed in the KVP status line (= last line on the screen).

3 – Change password

This function changes the password of the Linux user account which is assigned to the KVP account being used.

You are requested to enter first the old password and then the new password (twice for the sake of security).

4 – View last messages

This function displays the last (approx. 240) messages. The last page (containing the latest messages) is always displayed first. The start of recording is marked by the “S T A R T” string in the first line. The information is displayed using the Linux tool less. The main commands for this tool are described on page 56.

To display newly arrived messages you must terminate the function and switch to the BS2000 console screen.

You obtain messages which were issued further back with function 5 - Show logging files or using the KVP logging menu of the SKP Manager (see “Reading KVP logging files” on page 69).

5 – Show logging files

This function displays logging files.


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Initially the selection window below is displayed:

Ê Select a logging file by entering the letter to which the required logging file is assigned.

The Show logging file window is displayed:

The name of the logging file and the time of the first and last entries in the file (= logging period) are displayed in this window.

Show logging files===============================================================================

0 - Back to main menua - KVPLOG.HV0.130317.000036b - KVPLOG.HV0.130316.134750.bz2c - KVPLOG.HV0.130316.124658.bz2d - KVPLOG.HV0.130316.121830.bz2e - KVPLOG.HV0.130316.121816.bz2


Show logging file: KVPLOG.HV0.081219.000036===============================================================================

0 - Back to main menu1 - Show logging file

Time of first entry: hh:mm:ssTime of last entry: hh:mm:ss

Change params:a - Start time: hh:mm:ssb - End time: hh:mm:ss



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Ê Enter [1] to display the entries for your account in the logging file.

By default all entries in the logging file are displayed.

However, before this function is executed, you can limit the output to entries during a particular period:

Ê Enter [a] if you want to change the start time (time of the first entry which is to be displayed)

or

enter [b] if you want to change the end time (time of the last entry which is to be displayed).

Ê Enter the time required in the format hh:mm:ss.

It is possible for the logging file to be deleted while you are in the dialog window. In this case you go to the higher-ranking window using the [1] key and the following message is issued:

The logging file <name> no longer exists.

If this behavior occurs frequently, this is an indication that either too few logging files have been defined or the size selected is too small. As administrator you can then select appro-priate settings, see “BS2000 diagnostics using KVP logging files” on page 88.

It is also possible that when the current logging file is selected not all new logging entries are displayed which have in the meantime been written to the file. In this case you must terminate function 5 – Show logging files and execute it again.

The Linux tool less is used for the display. The most important commands are listed below. A complete description is available in the Linux man pages (which are called at shell level with: man less):

[ ] (blank) Scroll 1 page forward

[f] or [Ctrl][f] Scroll 1 page forward

[d] or [Ctrl][d] Scroll 1/2 page forward

[b] or [Ctrl][b] Scroll 1 page backward

[u] or [Ctrl][u] Scroll 1/2 page backward

Ú Scroll 1 page forward

[1][G] Display first page

[G] Display last page

[/]<search text> Search text forward

[?]<search text> Search text backward


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6 – Programmable function keys

With this function you open the window to edit P keys:

Up to 16 programmable function keys (P keys / F keys) can be assigned ([F5] - [F10] and [Shift][F1] - [Shift][F10]). Each P key assignment can contain up to 1024 characters.

An assignment of the [F5] - [F10] and [Shift][F1] - [Shift][F10] keys forms an assignment set and is stored in precisely one P key file. The names of the P key files are defined by the user or system administrator. They are freely selectable and consist of up to 15 characters without the .pfk suffix, but must comply with the Linux rules for file names. The P key files are saved when configuration data is backed up (see “Managing CSR backups” on page 109).

The P key assignment can be changed by a user as often as required during a session and in all virtual screens. P key files are not subject to any special management and they can be used by all users. There is in particular no restriction with regard to the user account or console.

[n] Repeat last search (continue searching) after preceding [/] or [?]

[q] Quit display

Programmable function keys

===============================================================================

0 - Back to main menu

1 - View pfkey files and contents

2 - Start automatic loading of pfkeys

3 - Stop automatic loading of pfkeys

4 - Load pfkeys from files

5 - Unload pfkeys

6 - Create pfkey file

7 - Update pfkey file

8 - Delete pfkey file(s)



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When the [F10] key is used, its additional function as a Windows shortcut must also be borne in mind.

Restriction: in the case of alternative operation and use of a 97801 terminal, e.g. with SINIX-TE or PuTTY, only the [F5] - [F10] keys can be used.

Ê To execute a function, enter the digit which is assigned to the function.

Most functions open a selection window in which, among other things, the function 0 - Back to programmable function keys menu is offered. When this function is selected (by entering [0]), you can abort the current function and return to the window for editing the P keys.

1 - View pfkey files and contents

This function shows the content of a selected P key file.

A list of all P key files contained in the P key directory is output. The name and the description field are displayed for each file.

Ê Enter the letter to which the required file is assigned.

View pfkey files============================================================================

0 - Back to programmable function keys menua - example_001 - 1st example for manualb - example_002 - 2nd example for manual



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The content of the file is displayed.

Ê Press any key to return to the window for editing the P keys.

2 - Start automatic loading of pfkeys

This function loads and enables selected P keys immediately for this session. These keys are loaded and enabled automatically for all other consoles with the same user account when a restart takes place.

This function is executed only for consoles with the same user account as the calling console. A note is output in the description line of the P key file (auto_load.<account>).

You can unload the automatic P key assignment or load another P key file any time during a session.

View pfkey files example_001.pfk===============================================================================

description=1st example for manualF5 =F6 =F7 =F8 =F9 =F10 =Sh F1 =Sh F2 =Sh F3 =Sh F4 =Sh F5 =/SHOW-PENDING-MSG<cr>Sh F6 =Sh F7 =Sh F8 =Sh F9 =Sh F10=

Press any key to continue...


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The names and description fields of all P key files which are contained in the P key directory are displayed to select the P keys which are to be loaded.

Ê Enter the letter to which the file from which the P keys are to be loaded is assigned.

3 - Stop automatic loading of pfkeys

This function terminates automatic loading of the P keys. All P keys which have already been loaded remain valid. However, the note (> auto_load) is removed. This function may be executed from any console.

Start automatic loading of pfkeys===============================================================================




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When the function is called, the names and description fields of all P key files which are contained in the P key directory are displayed.

The file from which the P keys are currently loaded automatically is flagged with > auto_load.<account>.

Ê Enter the letter to which the file from which the P keys are currently loaded automat-ically is assigned.

Stop automatic loading of pfkeys===============================================================================

0 - Back to programmable function keys menua - example_001 - 1st example for manual > auto_load.CONS0b - example_002 - 2nd example for manual



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4 - Load pfkeys from files

This function loads P keys from a selected P key file.

The names and description fields of all P key files which are contained in the P key directory are displayed to select the P keys which are to be loaded.

Ê Enter the letter to which the file from which the P keys are to be loaded is assigned.

The key assignment defined in the selected P key file is now valid for the active session.

5 - Unload pfkeys This function disables the current P key assignment, if one exists.

Load pfkey from file===============================================================================




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6 - Create pfkey file

You use this function to create a new P key file.

Ê Enter a name for the P key file which is at most 15 characters long and confirm it with Ú.

A window for assigning the P keys is displayed:

New pfkey file===============================================================================

===============================================================================Enter the name of new pfkey file:(File names may contain ONLY letters, digits, underscores and points)(MAX. 15 characters are allowed!)(to return - please press DEL-key)

Edit pfkey file 'example_001'===============================================================================0 - Back to programmable function keys menu1 - Save (execute)a - Description:b - F5 :c - F6 :d - F7 :e - F8 :f - F9 :g - F10 :h - Sh F1 :i - Sh F2 :j - Sh F3 :k - Sh F4 :l - Sh F5 :m - Sh F6 :n - Sh F7 :o - Sh F8 :p - Sh F9 :q - Sh F10:===============================================================================Please enter value:


64 U41654-J-Z125-5-76

Ê Enter a digit or a letter to execute the assigned function:

– 1 - Save (execute)

This function saves the specified key definitions in the P key file and returns you to the window for function 7 – Programmable function keys (see page 57). Any existing file with the same name is overwritten.

The valid P key assignment remains unchanged. To change it, you must execute function 4 - Load pfkeys from files (see page 62).

– a - Description

You use this function to edit the description field of the P key file.

Ê Enter a description which is up to 40 characters long for the P key file and confirm your entry with Ú.

You use [Del] to discard an incorrect entry.

– Functions b - q enable you to define the assignment of the P keys [F5] - [F10] and [Shift][F1] - [Shift][F10]

Ê Enter the required string for the P key and confirm your entry with Ú.

You use [Del] to discard an incorrect entry.

The definitions you have specified have not yet been saved in the P key file. You must execute the function 1 - Save (execute) (see above) to save them.

Carriage return is the only control character which is supported. It is entered as the <cr> string at the end of a command (caution: 4 characters) and in this case then has the same effect as the data communication key (Send Enter).

Example: /SHOW-PENDING-MSG<cr>


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7 - Update pfkey file

You use this function to modify an existing P key file.

The names and description fields of all P key files which are contained in the P key directory are displayed for selection.

Ê Enter the letter to which the file which is to be edited is assigned.

A window with the assignment of the P keys is displayed:

Change PFKey files===============================================================================



Edit pfkey file 'example_001'===============================================================================0 - Back to programmable function keys menu1 - Save (execute)a - Description:1st example for manualb - F5 :c - F6 :d - F7 :e - F8 :f - F9 :g - F10 :h - Sh F1 :i - Sh F2 :/SHOW-PENDING-MSG<cr>j - Sh F3 :k - Sh F4 :l - Sh F5 :m - Sh F6 :n - Sh F7 :o - Sh F8 :p - Sh F9 :q - Sh F10:===============================================================================Please enter value:


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The functions offered in this window are described under “6 - Create pfkey file” on page 63.

8 - Delete pfkey file(s)

This function deletes P key files.

The names and description fields of all P key files which are contained in the P key directory are displayed to select the P keys which are to be deleted.

Ê Enter the letter to which the file which is to be deleted is assigned.

Delete pfkey file===============================================================================




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7 – Help

This function opens a selection window for help information:

Ê Enter the digit which is assigned to the topic about which you wish to receive help infor-mation.

1 - Show logging files/view last messages

Help menu===============================================================================

0 - Back to main menu

1 - Show logging files/view last messages



Help for show logging files===============================================================================

The tool less is used for showing the logging files:

CR Forward one lineSPACE Forward one windowf or CTRL f Forward one windowd or CTRL d Forward one half-windowb or CTRL b Backward one windowu or CTRL u Backward one half-window1G Go to first line in fileG Go to last line in file/text Search forward?text Search backwardn Next search

q end of the tool

Please consider the use of small- and capital letters!



68 U41654-J-Z125-5-76


Help for programmable function keys===============================================================================

NOTE: Carriage return is the only control character which is supported. It isentered as <cr> or <CR> at the end of a command. For example: /sta l<cr>

pfkey file name: max. 15 characters are allowed!Pfkey file names may contain ONLY letters, digits, underscores and pointsPfkeys may contain max 256 characters, in the overview only 64 characterswill appear.The description contains max 40 characters.Change of the pfkeys and the description:- Arrow (right,left), backspace,- Insert switches the insert mode on, another pressing of the insert switches it off etc.- The actual pfkey assignment remains unchanged (see load pfkeys).



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4.2.3 Reading KVP logging files


Inputs and outputs on BS2000 consoles are written to a logging file. Outputs to the KVP status lines are not logged.

As operator you can read these KVP logging files. As administrator additional management functions are available to you for the logging files (see “BS2000 diagnostics using KVP logging files” on page 88).

Proceed as follows:

Ê Select BS2000 operation > <kvp name>, KVP logging tab.

The current logging files and the current logging options are output in the work area.

As administrator you can also use BS2000 devices > Devices, KVP tab to access the logging files, see “Managing KVP devices” on page 79. Furthermore, as administrator you can change the logging options, cf. “BS2000 diagnostics using KVP logging files” on page 88.

Ê Select the row containing the required logging file.


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Ê Click the Display icon in the row.

A dialog is displayed in which you can specify the display of the logging file more precisely and then request it.

The logging file is displayed in a separate window.

The entries in the logging file are structured as follows:

– First and second characters: creator and destination of the message. Possible values:SYS BS2000 message (1st character) or BS2000 entry (2nd character)HAL Output of write console jobs KVP KVP messagesLOG KVP logging process messages<cons> Console account

– Timestamp (6 characters: hhmmss)Example: 112801

– Content of the input or output

You can also download a logging file to your PC.

Ê Select the required file in the table of logging files.

Ê Click the associated Download icon.

A window will open.

Ê Enter the storage location for the logging file.

Managing BS2000/OSD Access to the SVP console

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4.3 Access to the SVP console

The SVP console is used by the administrator and the operator to access the SVP to control and monitor the BS2000 server. Detailed information on the SVP is contained in the manual “Introductory Guide to Systems Support” [6].

The EMDS program implements access to the SVP.

Access to the SVP console depends on your role:

● As administrator you open the SVP console under your own account with which you logged in on the SKP Manager.

● As operator you open the SVP console under your own account if an administrator has configured this. Otherwise you use the SVP account provided for this purpose (e.g. svpst0).

4.3.1 Opening the SVP console using the SKP Manager

A KVP (e.g. HV0) is configured on a BS2000 server with Native BS2000. Im VM2000 mode, a KVP must be configured for each VM: e.g. HV0 for the monitor system and VM2, VM3 etc. for guest systems.

When the KVP with the name HV<n> (n = 0..9) is created, an SVP console account is configured automatically. KVP HV0 exists by default and account svpst0 is predefined. When KVP HV0 is replaced by another KVP HV<n> (n = 1..9), the SVP account is svp0<kvpname>, i.e., for instance, svp0hv7 for KVP HV7. At most one KVP HV<n> (n = 0..9) and at most one corresponding SVP account ever exist.

As administrator you have access to the SVP console under your own account with which you logged in on the SKP Manager.

Three options are available for an operator:

● An administrator has released the SVP console for the operator. The operator opens the SVP console under his/her own account.

● The operator account does have individual authorizations, but the authorization for the SVP access has not been granted. The operator cannot access to the SVP console.

● The operator account has no individual authorizations. The operator opens the SVP console via the SVP account.

Access to the SVP console Managing BS2000/OSD

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Proceed as follows to open an SVP console using the SKP Manager:

Ê Select BS2000 operation, SVP tab.

Under the header SVP console in the work area you will find the access to the SVP console (for an administrator or operator with individual access authorization):


Ê Select the window size from the list on the left.

If you have opened multiple windows simultaneously, smaller windows make the display on your desktop more straightforward.

Ê Click Open.

The SVP window opens. Your own account or the SVP console account is entered as Login.


Managing BS2000/OSD Access to the SVP console

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The SVP console responds by displaying the welcome frame.

After confirming this, you will see the following frame:

● After starting up the server: the MODE SELECTION FRAME

● After closing and reopening the SVP console or when opening another SVP console on another PC: the last frame specified.

i When you open the SVP console again or open another SVP console on another PC, the window contents are not displayed in full. Click [Clear]. The screen is then displayed again, i.e. the last frame output is displayed in full.

It is best if you only ever open one SVP console. As frame outputs are sent to all SVP consoles, multiple open SVP consoles impair each other when entries are made simultaneously.

How operator rights are configured for SVP access is described in “Defining operator autho-rizations” on page 107.

Detailed information on the SVP frames is provided in the manual “Introductory Guide to Systems Support” [6].

Access to the SVP console Managing BS2000/OSD

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4.3.2 Operating the SVP on the redundant SKP

A second, redundant SKP can be installed to increase availability.

BS2000 consoles can be operated, BS2000 dialogs conducted and tape emulations used via the second SKP parallel to the first SKP. You can operate the SVP only from an SKP (the one which is currently “active”).

When the active SKP fails, you can continue to operate the BS2000 server/its SVP from the redundant SKP. SVP operation is automatically switched to the functioning SKP (which is then the active one).

If a redundant SKP is installed, the SVP tab in the SVP operation in a cluster group displays this. The status of the SVP operating option is displayed in the status column of the group:

● “active” means that you can operate the SVP from this SKP

● “not active” means that you can operate the SVP from the redundant SKP

The Change icon enables you to switch between the two SKPs after you have confirmed a query. The new setting becomes effective immediately.

Managing BS2000/OSD Powering the BS2000 server on/off

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4.4 Powering the BS2000 server on/off

The administrator can power the BS2000 server on or off directly. In this case the BS20000 server receives a signal to power on or off. The signal is sent to the BS2000 server via the optional on/off box. It can thus be powered on or off only when an on/off box is installed, otherwise an error message is issued.

The administrator can assign the individual authorization for this function to an operator account.

Power on

After a confirmed query, the SKP sends a power on signal to the on/off box, and the latter forwards this signal to the BS2000 server.

No harm results from you sending the power on signal several times or sending it to an active server.

I An automatic IPL requires additional configuration in the SVP.

Power off

After it receives a confirmed query, the SKP sends a power off signal to the on/off box, and the latter forwards this signal to the BS2000 server.

I The BS2000 system is terminated immediately, i.e. it does not undergo an orderly shutdown as part of a shutdown process.

Automatic power on

When the automatic power on is enabled, the SKP sends a power on signal to the BS2000 server when it starts up. The signal is sent to the BS2000 server via the optional on/off box. The automatic power on is thus only effective when an on/off box exists.

The current setting for automatic power on is displayed.

Clicking the Edit icon you can change the current setting for automatic power on.

Device management Managing BS2000/OSD

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4.5 Device management

Via the SKP Manager you obtain information about the BS2000 devices which are currently configured on the SKP. The “Device addresses” section below initially explains fundamental terms. The various device-specified functions and tasks are then described:

● “Viewing an overview of the BS2000 devices” on page 78

● “Managing KVP devices” on page 79

● “Managing LOCLAN devices” on page 81

● “Managing emulated tape drives” on page 82

As administrator you can make changes on individual devices, and also delete and add individual devices.

4.5.1 Device addresses

Mnemonic and unit ID

In BS2000/OSD devices (KVP devices, LAN devices and emulated tape drives) are identified and addressed by means of their mnemonic names. The mnemonic name is referred to as the mnemonic for short and abbreviated to MN (in BS2000 outputs sometimes also to MNEM).

Example

On the BS2000 console an emulated tape drive with the mnemonic AF is addressed in the /SHOW-DEVICE-STATUS and /ATTACH-DEVICE commands:

/SHOW-DEVICE-STATUS AF % MNEM DEV-TYPE CONF-STATE POOL VSN DEV-A PHASE ACTION % AF BM1662FS DETACHED SW FREE NO ACTION/ATTACH-DEVICE AF % MSG-000.165608 % NKR0042 'DEVICE =AF': ATTACH ACCEPTED%XAAE-000.165608 % NKR0116 ASSIGN FOR 'DEVICE=AF' IN PROCESS% MSG-000.165608 % NKR0110 'DEVICE =AF' ATTACHED AND ASSIGNED! UCO-000.165608 % NBR0740 COMMAND COMPLETED 'ATTACH-DEVICE'; (RESULT: SC2=000, SC1=000, MC=CMD0001); DATE: 2013-01-09/SHOW-DEVICE-STATUS AF +XAAD MNEM DEV-TYPE CONF-STATE POOL VSN DEV-A PHASE ACTION+XAAD AF BM1662FS ATTACHED SW FREE NO ACTION

Managing BS2000/OSD Device management

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Tape drive AF is initially in the (CONF-STATE) DETACHED status; it is then attached successfully using the /ATTACH-DEVICE command. The second /SHOW-DEVICE-STATUS command shows the new status.

The devices which are visible for BS2000/OSD are devices which are emulated on the SKP and are not directly the real devices. More precisely: they are the BS2000 emulations of the real devices.

When an emulated device is configured in BS2000, the device address must be defined. The SKP is connected to a particular channel of the BS2000 server. The corresponding channel path identifier is always 0 on the SKP and is consequently not visible. The unit address in BS2000/OSD is visible on the SKP as the unit ID and is the same as the host LUN.

For information on the device addresses in BS2000/OSD, see also the “System Installation” manual [5].

When a device is created for BS2000/OSD, further details are required in addition to the type-specific data:

● Unit ID Possible values: hexadecimal, two characters in the range 00..FF.All values are functionally equivalent.

● Mnemonic This specification is optional. Possible values:– alphanumeric, two characters (character set: digits and letters) – hexadecimal, four characters (character set: numbers from 1000 through FFFF) The mnemonics can be selected in such a way that every customer-specific naming scheme is supported. No check is made to see whether the specification matches the mnemonic configured in BS2000.

Any combination of the possible values is permitted.

There are no device licenses on the SKP. Unit IDs 00-FF can be used without restriction for configuring devices irrespective of the type.

I For the sake of simplicity, only the term BS2000 devices is used in this manual, this referring to the devices emulated on the SKP.You can continue to configure devices until the unit IDs have been used up.

Apart from the 3 device types which the SKP implements, other devices also exist, e.g. ZASLAN (implemented on the HNC), disks, and real tape drives.


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4.5.2 Viewing an overview of the BS2000 devices

Role: Administrator

Ê Select BS2000 devices > Devices.

An overview of the BS2000 devices on the SKP is displayed:

The overview lists how many devices of the various types are operated on the SKP. The types are explained in more detail in the sections below.

When looking at the number of devices, it must be borne in mind that LOCLAN and KVP devices always comprise device pairs which are defined by two mnemonics in BS2000/OSD. The number of mnemonics is shown.

The following devices are preconfigured:

Type Unit ID Details

LOCLAN 80, 81 Name: lbsvm1, address: 192.168.138.21

KVP c3, c4 Name: HV0

CDROM 60

EMFILE 61

EMFILE ff To accommodate the SVP firmware dump


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4.5.3 Managing KVP devices

Role: Administrator

By default a KVP (console distribution program) with the name HV0 is configured on the SKP. The automatically created console accounts cons0 and cons1 exist for this KVP. You can delete the existing KVP and then define a new one with different values.

BS2000/OSD sees a KVP as two (emulated) KVP devices (or a device pair) which are identified by their mnemonic names.

At least one KVP must be defined for each VM in VM2000 mode. By default, HV0 with the accounts cons0 and cons1 is the KVP of the monitor system. The console accounts cons0<kvpname> and cons1<kvpname> are automatically created for every additional KVP which is defined.

A BS2000 console is always accessed via the KVP, but not necessarily using the console accounts which are created automatically. Administrators have access via their own accounts. An administrator can configure an access for operators via their own account, cf. “Opening the BS2000 console using the SKP Manager” on page 41.

i Recommendation: Define precisely one KVP with the name VM<n> (n = VM ID of the VM in VM2000; the names VMA, VMB, etc. are recommended from VM ID 10) for each VM. Or alter-natively use the names G02 through G15, where “G” stands for guest system.


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Outputting information on the KVP devices

Ê Select BS2000 devices > Devices, KVP tab.

The work area displays a table of the current KVPs. Explanations of the table are provided in the online help.

Actions for KVPs

● Changing KVP properties

● Restarting a KVP

● Deleting a KVP

● Adding a KVPThe KVP and the associated console accounts cons0<kvpname> and cons1<kvpname> are created by this action. You assign a password here for the console accounts. You can change the properties of the console accounts cons0<kvpname> and cons1<kvpname> later and also define further accounts for the KVP, see “Managing BS2000 console accounts” on page 105.

i Recommendations: – Configure MNs completely. – Assign aliases universally: the alias should be the same as the name of the VM

in BS2000 which uses the KVP.– Assign colors universally and in a manner which makes them distinguishable.


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4.5.4 Managing LOCLAN devices

Role: Administrator

Connections between the SKP and the BS2000 system can be used via LOCLAN with TCP/IP. Under VM2000 this link also permits a LAN connection between the guest systems.

The packet size on a LOCLAN connection is up to 64 KB. The connection is protected because the channel cable between the BS2000 server and the SKP implements the physical connection. A LOCLAN device is implemented by a device pair.

At least one LOCLAN device must be defined per VM for VM2000 mode.

i Recommendation:In VM2000 mode define precisely one LOCLAN device for each VM.

Outputting information on the LOCLAN devices

Ê Select BS2000 devices > Devices, LOCLAN tab.

The work area displays the configured LAN device pairs. The LOCLAN device with the address pair 80/81, the IP address 192.168.138.21 and the name lbsvm1 is preconfigured. The IP address 192.168.138.12 cannot be assigned to a LOCLAN device because the preconfiguration in the LOCLAN network assigns it to the SKP.


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Actions for LAN device

● Removing a LOCLAN device

● Adding a LOCLAN device

4.5.5 Managing emulated tape drives

Role: Administrator

The SKP Manager supports the configuration and management of emulated tape drives. The functions which the SKP Manager provides for the tape drives depend (to some extent) on the type (CDROM, EMFILE or DATA).

This section describes how you manage tape drives, initially in general terms and then in detail, examining the particular features of the various device classes:

● “List of the emulated tape drives” on page 82

● “Emulated tape drives on the SKP Manager” on page 83

● “Emulated tape drives from the viewpoint of BS2000/OSD” on page 85

4.5.5.1 List of the emulated tape drives

Ê Select BS2000 devices > Devices, Tape drives tab.

The list of all the tape drives currently configured is output:

The table displays the properties of the emulated tape drives (see the online help for an explanation) of the type file emulation (EMFILE) and of the type CDROM emulation.


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4.5.5.2 Emulated tape drives on the SKP Manager

The SKP Manager supports the configuration of emulated tape drives. Through the emulation, BS2000/OSD tapes are presented either as files in the Linux file system (EMFILE files) or as files on CD or DVD (CDROM files). This permits data exchange between BS2000 systems via compatible EMFILE files or CDROM files. With the help of the EMFILE/CDROM files you can, for example, import BS2000 correction packages from CD or DVD, or transfer files with diagnostic data using a CD, DVD or LAN. Another possible application is the temporary export of BS2000 data to the Linux file system.

It is also possible to write CDROM files directly to a CD/DVD in the SKP’s integrated DVD burner.

Data CDs and DVDs are supported which were written to using the ISO9660 or UDF format and which contain precisely one file with the name emfile.

I You can replace EMFILE/CDROM files of the SKP with EMFILE/CDROM files of other servers (Business servers of the SQ and SX series). The data formats of the EMFILE/CDROM files on these servers are compatible. However, bear in mind that different maximum sizes for EMFILE/CDROM files are supported on the various servers:– S server with SKP 3970-40 and higher: up to 4200 MB– S server with SKP 3970-2/-3/-4: up to 2048 MB– Business servers of the SQ series: up to 4200 MB– Business servers of the SX series: up to 4200 MB

Actions for emulated tape drives

● Adding a tape drive

When you add a tape drive, select the device class: – EMFILE:

You can create EMFILE drives while unit IDs exist.– CDROM drive:

You can configure the physical CDROM/DVD drive integrated in the SKP as a CDROM drive.

● Removing a tape driveThe tape drive is deleted.

i Existing EMFILE files are not deleted, but continue to exist and can be reused when a new EMFILE file is created. In the display of all tape drives with the type DATA such files then appear at the end of the list, but the mnemonic and volume type are removed, and the remove icon is also not displayed.

● An SVP firmware dump can be written to an emulated tape drive.Proceed as follows to do this:


84 U41654-J-Z125-5-76

– The emulated tape drive with the unit ID ff must be created.– The emulated tape drive may not be initialized.– The BS2000 MN should, as far as possible, contain four characters so that it does

not have to be converted into a unit address (possible in BS2000/OSD V6.0 and higher).

– Create and save the SVP firmware dump (see the section ”MANUAL OPERATION FRAME” in the relevant Operating Manual [3] for the BS2000 server.

Customer Support can fetch the file created via the remote service access. Alternatively you can transfer the file to the PC using the download function and forward it from there for diagnostic purposes.

● Downloading data for an emulated tape drive When you initiate a download, the tape drive in BS2000/OSD should not be attached, i.e. if necessary a DETACH command should be issued first.

● Uploading data for an emulated tape driveWhen you initiate an upload, the tape drive in BS2000/OSD should not be attached, i.e. if necessary a DETACH command should be issued first.A download enables EMFILE files to be stored at another location, and an upload enables them to be read in again. This also permits files to be exchanged with other systems. The names of files for the download must comply with the conventions for EMFILE file names. Existing files with the same name are overwritten when an upload takes place.

● Deleting data of an emulated tape drive The data in the EMFILE file is deleted. The tape drive itself continues to exist.When you delete data, the tape drive in BS2000/OSD should not be attached, i.e. if necessary a DETACH command should be issued first.


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4.5.5.3 Emulated tape drives from the viewpoint of BS2000/OSD

BS2000/OSD does not see the EMFILE and CDROM files, but in both cases tape drives of the type BM1662FS which are addressed by means of their mnemonic. Tapes of the type T6250 (T9G) are visible in the drives. These are addressed using their VSN and are handled in the same way.

EMFILE files

The following BS2000 commands are relevant for tape drives which are emulated by EMFILE files:

ATTACH-DEVICEAttaches a tape drive; obligatory before it is used.

DETACH-DEVICEDetaches a tape drive. The upload, download, delete data and delete drive actions via the SKP Manager only make sense in the “detached” status.

INIT utility routineInitialization of a tape by the INIT utility routine; obligatory when a new EMFILE file emulates a tape (cf. the “Utility Routines” manual [8]). Enter “T9G“ as the volume type and specify the VSN.

CDROM files

The following BS2000 commands are relevant for tape drives which are emulated by CDROM files:

ATTACH-DEVICEAttaches a tape drive; obligatory before it is used. Even if the CD or DVD drive is empty, the corresponding tape drive can be attached in BS2000/OSD. Later, when you have inserted a CD/DVD, enter the CHECK-TAPE command to make the volume you have inserted known to BS2000/OSD.

CHECK-TAPEMakes a volume (CD/DVD) inserted in the emulated tape drive known to BS2000/OSD. The CHECK-TAPE command is required if the drive was still empty when an ATTACH command was entered earlier or the CD/DVD was changed after UNLOAD-TAPE.


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DETACH-DEVICEDetaches a tape drive. Access to the CD drive from Linux are prohibited as long as the corresponding device is attached in BS2000/OSD. After it has been detached, any CD which is still contained in the drive can be ejected by pressing the button on the drive.

UNLOAD-TAPEBurns and subsequently ejects a CD or DVD.

INIT utility routineInitialization ov a volume by the INIT utility routine; obligatory when a CD/DVD straight from the factory is inserted (cf. the “Utility Routines” manual [8]). Enter “T9G“ as the volume type and specify the VSN. If the CD/DVD is rewritable, existing data is overwritten. With the ERASE operand in the INIT statement you initiate total deletion of a rewritable CD/DVD.

Procedure for burning a CD/DVD

Proceed as follows to burn a CD or DVD in the SKP’s drive:

Ê Insert an empty or rewritable CD or DVD in the drive.

Ê Make the CD or DVD known to BS2000/OSD:ATTACH-DEVICE or (if already executed) CHECK-TAPE

Ê Initialize the CDROM file using the INIT routine, assigning a VSN in the process. All the data on a rewritable medium will be deleted during this process.

Ê Use BS2000 means to write the CDROM file. This file is initially buffered on hard disk. The buffered file must contain more than 5 tape blocks, and the data must be terminated with a double tape mark (identifier for the logical end of a BS2000 tape). The buffered data is retained until it is deleted when another initialization (INIT) takes place or until a volume is written again for this drive.

Ê Initiate the process for burning the CD/DVD with the UNLOAD-TAPE command.

After the medium has been burnt it is ejected from the DVD burner (i.e. the drive opens).

Ê Burn another CD/DVD or detach the drive (DETACH-DEVICE).


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CD/DVD media supported

The following media are supported for the burning functionality:– CD-R– CD-RW (minimum speed 4x)– DVD-R / DVD+R– DVD-RW / DVD+RW– DVDRAM

The end-of-tape processing depends on the size of the medium. The maximum net size of the CDROM file is 4200 MB and is correspondingly lower for a smaller medium as the space for the directory and the lead-in/lead-out is subtracted (CD: up to 32 MB / DVD: up to128 MB).

Times for various CD/DVD media

The times for the burn procedure (and initialization times) depend on the medium used and the possible speed of the burn/delete procedure. The table below is intended to provide a small overview to permit a rough estimate of the times required (tests with a few different media).

Medium Time

INIT INIT ... ERASE UNLOAD-TAPE (burn)

DVD-R 8x 2 sec - 11 min (4200 MB)

CD-R 52x 2 sec - 7 min (650 MB)

CD-RW 4x-10x 130 sec 10 min 10 min (650 MB)

DVD+RW 1x-4x 30 sec 16 min 15 min (4200 MB)

DVDRAM 3x-20x 20 sec 40 min 37 min (4200 MB)

BS2000 diagnostics using KVP logging files Managing BS2000/OSD

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4.6 BS2000 diagnostics using KVP logging files

Role: Administrator

The KVP logging files which you as operator or administrator can read and store (see “Reading KVP logging files” on page 69) contain the inputs and outputs on the consoles of the SKP. These files consequently represent the history of BS2000/OSD at console and KVP levels. How far this history goes back into the past depends on the settings (number and size of the files). A history that goes far back into the past enhances system security.

A settable maximum number of logging files whose maximum size is defined exists for each KVP. When the maximum number of logging files has been reached, the oldest is deleted as soon as a new logging file is created.

A new logging file is created for each day. A new logging file is also created in the following cases:

● The maximum size of the current logging file has been reached.

● You as administrator change the configuration of KVP logging (number and size of the logging files).

Outputting logging files and options

Ê Select BS2000 operation > <kvp name>, KVP logging tab.

Managing BS2000/OSD BS2000 diagnostics using KVP logging files

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The logging files and the logging options of the current KVP are output in the work area:

For information on the table of the logging files and on reading the logging files, see “Reading KVP logging files” on page 69 or the online help. The logging options are also described in the online help.

Actions for KVP logging

● Reading KVP logging files

● Downloading KVP logging files

● Changing logging options

BS2000 diagnostics using KVP logging files Managing BS2000/OSD

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5 Managing the SKPAll the functions which you use to manage the SKP are contained in the tree structure in the SKP Manager under SKP management.

This chapter describes these functions on a task-oriented basis.

i You can also obtain information on a function in the online help of the SKP Manager (cf. “Calling the online help” on page 32).

As administrator all functions are available to you. As operator selected functions are available to you; these are listed in the table below. Specifically, the table shows:

– the task– the call for the associated function in the SKP Manager– the page in the manual on which the task is described

Functions which are directly related to BS2000/OSD are described in the chapter “Managing BS2000/OSD” on page 39.


Obtaining information about the SKP SKP management, System overview tab 92

SKP management > System information, HW info tab

Changing attributes of your own account SKP management > Authorizations, Own account tab

102

Managing CSR backups SKP management > Administration, CSR tab 109

Restarting and terminating the SKP SKP management > Administration, On/Off tab 111

Supporting Customer Support, adminis-tering the remote service access

SKP management > Administration, Remote Service tab

113

Generating and managing diagnostic data SKP Management > Administration, Diagnostics tab

128

Accessing the Command Line Interface (CLI)

SKP Management > Administration, CLI tab 35

Obtaining information about the SKP Managing the SKP

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5.1 Obtaining information about the SKP


The SKP Manager displays the current hardware and software statuses under SKP management.

● The System overview tab displays the software statuses currently installed.

Managing the SKP Obtaining information about the SKP

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● The HW info tab under SKP management > System information displays information on the current hardware.

The work area displays three groups which you can expand (and collapse again) individ-ually by clicking in the header line. In this example the information on the LAN connections and the host controllers is expanded. The information is explained in the online help.

Configuring the SKP Managing the SKP

94 U41654-J-Z125-5-76

5.2 Configuring the SKP

The SKP Manager offers the following functions for integrating the SKP into your network:

● “Managing the host name, default gateway, LAN interfaces, and DNS configuration” on page 94

● “Configuring the system time” on page 95

● “Managing links to external devices” on page 97

5.2.1 Managing the host name, default gateway, LAN interfaces, and DNS configuration

Role: Administrator

The LAN tab under SKP management > Administration displays the current LAN configuration of the SKP.

Managing the SKP Configuring the SKP

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The work area is divided into the following groups:

● HostnameThe name of the SKP is displayed in the SKP Manager above the tree structure (see figure “SKP Manager: elements of the main window” on page 28). The name consists of up to 14 alphanumeric characters and the special character “-”.

● LAN configuration: default gateway and LAN interfaces

The LAN interfaces of the SKP are described in the section “Network structure” on page 17 and shown in the figure “Operating concept” on page 12.

● DNS configuration

Each group displays the values which are currently configured and contains actions for changing (and in some cases also for deleting) configuration data. Further information is provided in the online help.

i When you have configured an object – e.g. the IP address of the administration LAN – the connection to the SKP Manager can crash. A new connection must then be set up explicitly. Close the dialog window, which in this case receives no answer from the system after the action has been performed.

5.2.2 Configuring the system time

Role: Administrator

The SKP has its own time management with a time which is set locally. If time deviations occur on a system, you can correct the local time manually. To obtain greater time accuracy, you can also use NTP (Network Time Protocol) to configure an automatic time comparison with another server which, for example, supplies a time with the accuracy of a radio clock.

Configuring the SKP Managing the SKP

96 U41654-J-Z125-5-76

Ê Select SKP management > Administration, Time tab.

Under Time synchronization with NTP server in the work area, a table is displayed of the NTP servers which were defined for automatic time synchronization. The status is displayed actively for the NTP server from which the time is actually obtained.

i The order of the entries is not important. At regular intervals the NTP determines the server with the most accurate time and uses this as the current time server. The evaluation is based on the NTP server quality (stratum) and other current values (e.g. time difference and dispersion). The stratum values lie between 0 and 16. The smaller the stratum value, the more accurate the NTP server’s time is.

The current local time is displayed with date, time and time zone under Local time (at the time the tab is opened).

i If the time is not obtained from an NTP server, you can change the local time.

The changed time is forwarded immediately to the SVP and from there to the BS2000 system. The time is adjusted in steps in the BS2000 system. While the time is being adjusted, no messages to this effect are issued.The BS2000 system accepts changes of up to 15 minutes in one step. If larger changes are made, the BS2000 system then executes with the time of its own hardware clock after a message has been issued.

Managing the SKP Configuring the SKP

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5.2.3 Managing links to external devices

Role: Administrator

Links to the web interfaces of external devices can be managed on the SKP. A link is displayed in the tree structure for each device. You can thus, for example, integrate links to the other SKPs or HNCs in your computer center into the SKP Manager.

Displaying existing external devices

Ê Select External devices.

The list of the existing external devices is displayed in the lower part of the work area.

Actions for external devices

● Adding new external device

● Changing attributes of an external device

● Removing an existing external device

Managing accounts Managing the SKP

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5.3 Managing accounts

An administrator manages all accounts on the SKP. He/She creates new local accounts and changes or deletes existing accounts. When centrally managed accounts are used on an LDAP server, the administrator configures access to an accounts database and releases central accounts on the SKP.

The sysadm account for the administrator and the sysopr account for the operator are predefined on the SKP.

“Managing local accounts” on page 99 describes how you configure, change and delete local accounts for the Administrator or Operator role.

Other accounts are released locally, but are managed centrally on an LDAP server (LDAP=Lightweight Directory Access Protocol). For information on managing these accounts, see “Managing LDAP accounts” on page 104.

The local operator can manage his/her own account, i.e. he/she can change certain account attributes and the access password, see “Changing attributes of your own account” on page 102.

The administrator can manage passwords and password attributes (e.g. the validity period) for local accounts. The online help describes these functions for password management.

The accounts with the Administrator role also have access authorization to the BS2000 dialog, the BS2000 console and the SVP console. An administrator can assign these autho-rizations to an operator account. In addition, local accounts exist for the accesses mentioned above:

● The dialog account em9750 with the Dialog role is reserved for calling an EM9750 terminal emulation. Other accounts with the Dialog role cannot be defined explicitly.

● The SVP account with the SVP role permits access to the SVP console. The SVP console account is configured when the KVP with the name HV<n> (n = 0..9) is created. By default, KVP HV0 is configured and the svpst0 account is predefined. If KVP HV0 is replaced by another KVP HV<n> (n = 1..9), the SVP account is svp0<kvpname>, i.e., for example, svp0hv7 for KVP HV7.

● All accounts with the Console role permit access to a BS2000 console window (cons0 and cons1 are predefined). For information on administering these console accounts, refer to the section “Managing BS2000 console accounts” on page 105.

Managing the SKP Managing accounts

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5.3.1 Managing local accounts

All accounts configured locally on the SKP are flagged with the local icon.

Role: Administrator

Display local accounts

Ê Select SKP management > Authorizations, Accounts tab.

A list of the existing accounts is displayed in the work area.

Ê To display only the local accounts, filter the Type column by selecting Local.

The local accounts are then displayed.

Actions for local accounts

● Configuring a new local account

i When you configure a new account which is to permit access to the BS2000 console window and BS2000 dialog window, use only lowercase letters (a - z) and digits (0 - 9) in the account name.

● Changing the attributes of a local account

● Deleting a local account


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● Managing a password

● Activating/deactivating a local account

5.3.2 Passwords

The passwords of the local accounts have the following attributes:Validity period, Warning time, minimum time, Inactivity time:

– During the validity period, which applies from the last time the password was set, it is possible to log in without restriction.

– During the minimum time operators cannot change their own passwords.– During the warning time, a warning is issued that the password will soon no longer be

valid. However, it is possible to log in without restrictions.– During the inactivity time, the password is no longer valid, but it is still possible to log in.

Directly after a user has logged in, a request to change the password is issued. – After the inactivity time has elapsed, the account is locked. It can be opened again from

an(other) administrator account or, if necessary, by Customer Support.– The value -1 for the Inactivity time results in the inactivity time not elapsing. – The value 99999 for the Validity period means, in practice, that you need not change the

password.

The figure below shows the relationship between these times.

Figure 8: Password attributes

Inactivity time

Minimum time

Last change

Password expired

Validity period

Account lockedLogin possible

Warning time

Time (m)


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Values for Validity period, Warning time, Minimum time and Inactivity time are also preset for the passwords of the standard accounts when the SKP is supplied:

When you create new local accounts using the SKP Manager, the passwords you specify are initially assigned the following attributes:

As administrator you can deactivate an account in the password management. You can only log in under this account again if you activate the account.

You can also force a change of password. When you force a change of password for an account which is locked by the system, you permit a one-off login using the previous password.

Account Minimum time

Validity period

Warning time

Inactivity time

Comment

sysadm 0 60 5 -1 The account is never locked; it is always possible to log in with the old password.

sysopr 7 60 5 7

cons0 7 60 5 7

cons1 7 60 5 7

em9750 7 60 5 7

svpst0 7 60 5 7

Account Minimum time

Validity period

Warning time

Inactivity time

Comment

<name> 7 60 5 7


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5.3.3 Changing attributes of your own account

Role: Operator

When you are logged in on the system as operator, you can change the attributes of your own account. You cannot make any changes to LDAP accounts, however.

Ê Select SKP management > Authorizations

The Own account tab is displayed. The attributes of your account are displayed in the work area.

Actions for your own account

● Changing account attributes

● Managing the password

I ● You can change the password only if the Minimum time since the last password change which is set by the administrator has elapsed.

● You can change the password attributes only if you are an administrator.


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5.3.4 Configuring access to an LDAP server

Role: Administrator

You can also permit access to the SKP via centrally managed accounts (see “Managing LDAP accounts” on page 104). These accounts are set up centrally on an LDAP server (Lightweight Directory Access Protocol) and are managed exclusively there. Authentication for such an account takes place on the LDAP server. To use LDAP accounts on the SKP, the SKP must be able to access the LDAP server. You obtain the data required to do this from the administrator of the LDAP server.

Ê Select SKP management > Authorizations, LDAP tab.

The access parameters for the configured LDAP server are displayed in the work area. If no access is configured, the parameters are empty and only Account is predefined with ANONYMOUS.

Actions for accessing an LDAP server

● Configuring access to the LDAP server (this action is offered only if no access has yet been configured)

● Changing access to the LDAP server

● Deleting access to the LDAP server


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5.3.5 Managing LDAP accounts

Role: Administrator

LDAP accounts are created in a database on the LDAP server and are managed centrally there by the administrator of the LDAP server. Management on your SKP is limited to you releasing or locking the use of an LDAP account which already exists on the SKP. Only some data for the account is created on the SKP (such as login directory, and the attributes name and comment of the account).

The following restrictions apply when using LDAP accounts:

● You cannot release LDAP accounts on the SKP which have the same name as a locally configured account.

● Access to the console and dialog is only possible for LDAP accounts which are at most 8 characters long and are entered in the SKP Manager in lowercase letters (a..z) and digits (0..9).

i LDAP accounts which are managed in a Microsoft Active Directory can always be written in lowercase letters in the SKP Manager and thus be used to access all SKP functions, even if the accounts are entered in the Active Directory in uppercase letters.

Consequently the following applies for LDAP accounts which contain uppercase letters (A..Z) or are longer than 8 characters:

– When released as an administrator or operator account, console access is only possible through the additional use of console accounts (e.g. cons0). Dialog access is possible only through the additional use of the account em9750.

– When released as an operator account, no individual operator authorizations can be assigned.

To use LDAP accounts you require a configured and active access to the LDAP server (see “Configuring access to an LDAP server” on page 103). You obtain the necessary data from the administrator of the LDAP server.


The table in the work area displays all accounts which have access to the SKP. The LDAP accounts released on the SKP are flagged with the LDAP icon.

Ê To display only LDAP accounts, filter the Type column by selecting LDAP.


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Actions for LDAP accounts

● Releasing an LDAP account

● Changing attributes of an LDAP account

● Locking an LDAP account

5.3.6 Managing BS2000 console accounts

Role: Administrator

Console accounts are local accounts on the SKP which are defined with the console role. Such an account authorizes access on a BS2000 console window and calling of KVP functions. Console accounts are always created for one KVP, see “Managing KVP devices” on page 79.

The accounts predefined for KVP HV0 are cons0, cons1 and svpst0 for the SVP.

If you define further KVPs in BS2000, the corresponding console accounts cons0<kvpname> and cons1<kvpname> are created automatically for each KVP.

BS2000/OSD communicates with KVPs using the mnemonic names of the various KVP devices. Consoles in BS2000/OSD must also be configured with a mnemonic console name and assigned authorizations in the OPR parameter set of the parameter service (see the DEFINE-CONSOLE and SET-CODE statements in the manual “Introductory Guide to Systems Support” [6]).

When a KVP is configured, the mnemonic console names C0 und C1, which are configured by default in BS2000/OSD, are automatically assigned to the accounts cons0 and cons1 or cons0<kvpname> and cons1<kvpname>. These console names can be changed in BS2000/OSD. However, changes become effective only after BS2000/OSD has been started up again.

Administrators have access to BS2000 console windows via their own account; operators can be permitted access via their own account. The actual console accounts are therefore often not needed at all. You can deactivate console accounts which are not used by means of password management.


The table in the work area displays all accounts which have access to the local system. Console accounts are locally configured accounts which are flagged with the local icon and for which the Console role is defined.

Ê To display only the console accounts, filter the Usage column by selecting Console from the filter list.


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Actions for console accounts

● Configuring a new console account

When you configure a console account, assign a console mnemonic to it which is configured in BS2000/OSD, otherwise the console connection cannot be set up.

● Changing attributes of a console account

When you change the console mnemonic, the new one entered must be configured in BS2000/OSD, otherwise the console connection cannot be set up.

● Deleting a console account

● Managing the password of a console account

● Activating or deactivating a console account

i The SKP Manager cannot check whether the console mnemonic which you assign to a console account is configured in BS2000/OSD.

Managing the SKP Defining operator authorizations

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5.4 Defining operator authorizations

Role: Administrator

As administrator you can optionally extend the operator’s range of tasks, assigning or removing individual access authorization

● to BS2000 consoles

● to the BS2000 dialog (for all BS2000 systems for which console access is permitted)

● to the SVP console

● to power the BS2000 server on/off

● to power the SKP on/off

I In the first step you must configure a console authorization. This is the requirement to enable you to configure further individual operation authorizations.

When an authorization has been assigned, the corresponding function is available to the operator in the SKP Manager.

Ê Select SKP management > Authorizations, Operator tab.

The individual authorizations and their active status (Granted or Denied) are displayed in the work area:

Defining operator authorizations Managing the SKP

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Actions for operator authorizations

● Adding or deleting an individual authorization for a console access

Actions for the following authorizations require that at least one individual authorization exists for a console access:

● Granting or denying individual authorization for dialog access

● Granting or denying individual authorization for access to the SVP

● Granting or denying individual authorization for powering the SKP on/off

● Granting or denying individual authorization for powering the BS2000 server on/off

Further information is provided in the online help and in “Accesses to the BS2000 console and BS2000 dialog” on page 40.

Managing the SKP Managing CSR backups

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5.5 Managing CSR backups

Role: Administrator

You use a CSR backup (CSR = Configuration Save and Restore) to back up the SKP’s configuration data in an archive. The backup archive contains the complete configuration of the system, e.g. the devices, the accounts and the NTP configuration. Each backup archive has a creation date and an archive name. Backups also exist which are created by the system, e.g. when an update is installed. These backups have self-explanatory names such as before_online_update.

Tip: Perform a CSR backup after each configuration change.

A CSR backup enables the configuration of the SKP at the time the backup was made to be restored.

Dsplaying CSR backups

Ê Select SKP management > Administration, CSR tab.

In the work area a list of the existing backup archives is displayed under Configuration data backup.

Managing CSR backups Managing the SKP

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Actions for CSR backups

● Performing a CSR backup

● Restoring a backup

i Restoring a backup causes the SKP to be rebooted.

● Downloading a backup

● Uploading a backup

● Deleting a backup archive

Managing the SKP Powering the SKP on and off

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5.6 Powering the SKP on and off

Role: Administrator

You can power the SKP Manager on and off remotely on a direct basis or on a time-controlled basis using the SKP.

Ê Select SKP management > Administration, On/Off tab.

The Time-controlled power on/off table contains, for each weekday, the times at which the SKP is to be powered on and off once per day. What is entered here takes place automat-ically.

You can also shut down the SKP on a controlled basis by briefly pressing the On/Off button on the device once. When you hold down the On/Off button for a lengthy period, the SKP is switched off immediately. In this case data can be lost on the SKP. Consequently you should only do this in emergencies.

i When the SKP is shut down and not rebooted, you cannot start the SKP again remotely. You must press the On button to switch the SKP on.

Powering the SKP on and off Managing the SKP

112 U41654-J-Z125-5-76

Changing settings for time-controlled power on/off

With the time-controlled power on/off you determine for each weekday a time for the automatic power on and a time for the automatic power-off. You can thus automate the avail-ability of the SKP.

The following options which can be accessed by clicking the icons are available to you:

● Setting times for all days simultaneously

● Setting times for individual weekdays

● Removing times for individual weekdays

● Resetting times completely

You can also configure the BS2000 to be powered on on a time-controlled basis (see “Powering the BS2000 server on/off” on page 75).

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6 Diagnostics and maintenanceThe SKP Manager offers the following functions for maintaining the SKP under SKP management > Administration:

● Maintenance concept

● Updates

● Diagnostics

● System log

6.1 Maintenance concept

As a rule Customer Support performs the contractually agreed service activities remotely as remote service. Alternatively it can also execute service activities on site on the customer premises. Hardware maintenance and the rectification of hardware problems are only possible on site.

Two alternative processes are available for remote service: modem Teleservice (via a modem connection) and AIS Connect (via an internet connection).

6.1.1 Remote service

The SKP is normally connected to remote service. The connection to the service center is established either via the connected modem (modem Teleservice) or via an internet connection (AIS Connect).

Customer Support configures the remote service in accordance with customer wishes when system installation is performed or when the SKP is placed in service. Configuration can be implemented in such a manner that you as administrator, for instance, can observe all the Customer Support activities (mandatory use of a so-called shadow terminal).

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AIS Connect enables Customer Support connections to be configured via the SKP to selected storage systems which in this context are referred to as external assets. These connections are configured by Customer Support in agreement with the customer. As administrator you can at all times modify the Customer Support access to specific external assets (allow or not allow). Regardless of the access permission, it is ensured that the service messages are forwarded to the Support Center.

Remote service ensures that a service call is sent to the service center when a problem occurs (outgoing connection). Customer Support can also establish the connection to the SKP itself (incoming connection) if it wants to correct the problem or take preventive measures (changes, updates, diagnostics, etc.).

When it is necessary, as administrator you can change the remote service configuration of the SKP or intervene in a service operation which is currently in progress. The SKP Manager offers the functions required to do this via SKP management > Administration, Remote Service tab (for details see SKP). Changes to the remote service configuration on the SKP have repercussions on the service capability of a connected HNC.

I Important! A change to the remote service configuration must always be agreed by the admin-istrators of the SKP and of the HNC and also of the service center, otherwise the service capability of the systems you manage (HNC, SKP and S server) will be endangered. Aspects of remote service which are relevant to security are described in the Security Manual [1].

Customer Support account

In order to perform its work, Customer Support (remote or local) logs in under the service account provided for this purpose. The protected service account in the base operating system is available to Customer Support.

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6.1.2 Tasks of Customer Support

Customer Support has the following tasks:

● Diagnostics and debugging

● Software maintenance work (update)

– Providing and installing service packs

– Providing and installing hot fixes

– Providing security fixes

● Hardware maintenance work

– Upgrading software/firmware

– Model upgrade

● Hardware upgrades

● The contractually defined annual maintenance

– Updating the software/firmware

– Battery change

– Customer-specific measures

– Data backup when the maintenance work has been completed

6.1.3 Tasks of the customer

To perform its service activities, in some cases Customer Support requires your support on site. As the customer you have the following tasks in the maintenance concept:

● Enabling access to the SKP

– In required, have the remote service access opened by the administrator of the SKP (prerequisite for service and maintenance concept)

– Enabling access to the rack (e.g. to the local console)

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● Supporting Customer Support when there are software/firmware updates for the SKP; in agreement with Customer Support, the following tasks may need to be performed:

– Transferring the updates from CD/DVD to hard disk

– Uploading service packs

– Uploading hot fixes

– Uploading and installing security fixes

● Generating and supplying diagnostic documentation

● Scheduled provision of an annual maintenance window of approx. 5 hours.

● If necessary, also non-scheduled provision of a maintenance window.

When communicating with Customer Support, specify your SKP unambiguously by means of its serial number. You will find the serial number in the SKP Manager under SKP management, System overview tab.

The serial number is YLRM<xxxxxx> (for floor stand models) and YLRL<xxxxxx> (for rack models).

I On older hardware the serial number which you must specify is contained on the type/rating label and begins with FT followed by a sequence number.

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6.2 Updates for the base operating system and SKP software

The software status contains not only the system version but also the updates which are installed on the SKP. A distinction is made between the following types of update:

● Service packs

● Security fixes

● Hot fixes

The SW version field of the system overview displays the version of the SKP software together with the update status.

The software status consequently has the following components:

Updates are supplied in files of the following types:

● iso.gz for files which can be downloaded from the download server

● iso for files which are supplied on CD/DVD

Component Example Description

Version 3.1A

Revision REV=0003 Update status

Service pack SP=01 – A service pack has a serial number (01 in the example)

– Service packs increment the update status

Security fix SF=001 – Security fixes are assigned to a version status– Security fixes have a sequence number for each version

status (001 in the example)

Hot fix A0562581-H01 – Hot fixes are assigned to a version and update status– In their name hot fixes contain the number of a problem

report (A0562581 in the example) and a sequence number (H01 in the example)

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The following naming conventions apply for the files containing the updates:

The letter S in the file name indicates the affiliation to the SKP.

6.2.1 Tasks and responsibilities

The table below shows the tasks of the administrator and of Customer Support, plus the procedure for installing and managing updates.

Security fix E.g. SV3.1A.SF.001.iso[.gz] The security fix with the number 001 is assigned to the version status 3.1A.

Hot fix E.g. SV3.1A0003.A0562581-H01.iso[.gz] The hot fix with the name A0562581-H01 is assigned to the version and update status 3.1A REV=0003.

Service pack E.g. SV3.1A0101.SP01.iso[.gz] The service pack sets the version and update status to 3.1A REV=0101. The count for the security fixes is reinitialized (set to 000).

Update type Administrator Customer Support

Security fix All tasks are performed by the administrator:– Clarification of requirements– Provision of the maintenance window

(if necessary)– Obtaining the security fix– Transferring the security fix to the system– Installing the security fix and, if required,

explicit activation by means of reboot

No task

Service pack – Clarification of requirements– Provision of the maintenance window– Obtaining the service pack– Transferring the service pack to the

system

– Clarification of requirements

– Installing the service pack(via teleservice or on site)

Hot fix – Clarification of requirements– Provision of the maintenance window

(if necessary)– Obtaining the hot fix (or Customer

Support)– Transferring the hot fix to the system (or

Customer Support)

– Clarification of requirements

– Obtaining the hot fix– Transferring the hot fix to the

system (via teleservice or on site)

– Installing the hot fix(via teleservice or on site)

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6.2.2 Providing updates

As a rule Fujitsu makes security fixes available on the internet on its download server. You download the updates you require to your PC. Alternatively, you can, for example, obtain updates such as service packs or hot fixes by email, on CD/DVD or via remote service.

6.2.3 Managing updates

Role: Administrator

For software updates to be installed, they must be available on the SKP. You can transfer the following types of update to the SKP and manage them there:

● Security fix

A security fix contains all updates for the Linux-based operating system which are relevant to security and have appeared since the last security pack. Security fixes protect the system concerned against, for instance, unauthorized access or attacks from outside. Whether you install current security fixes depends on your security requirements and on whether the HNC can only be accessed via the separate admin-istration LAN or also from the outside. Functional use of the SKP is also guaranteed without current security fixes.

● Service pack

A service pack contains a collection of corrections for the Linux-based operating system. It contains all previous service packs and security fixes, as well as selected hot fixes. It is installed by Customer Support.

● Hot fix

A hot fix contains a correction which enables an urgent problem in the system to be rectified as quickly as possible. It is installed by Customer Support.

Ê Select SKP management > Administration, Update tab.

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An expandable group is displayed in the work area for each of the three various sorts of software update. Each header shows the update type and whether such updates are available in the system (i.e. on disk):

6.2.4 Actions for updates

You can perform the following actions for the various update types:

The actions are performed in a similar way for all update types. When an update is installed, a configuration data backup (CSR backup) is implicitly entered in the tar file before_online_update (with timestamp). Detailed information is provided in the online help.

Update type Transfer update from

CD/DVD

Display update

Display Release Notice

Upload update

Install update

Security fix X X X X X

Hot fix X X X X

Service pack X X X X

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6.3 Supporting Customer Support


Customer Support can access the SKP using the remote service products AIS Connect or modem Teleservice (mTS).

By default, a service access is configured on the SKP, either AIS Connect or modem Teleservice. Only the configured remote service access if visible and relevant for you in the SKP Manager (SKP management > Administration, Remote Service tab). The administration of AIS Connect is integrated into the SKP Manager. For modem Teleservice, the SKP Manager incorporates the call of the teleadm program which permits administration to be performed.

Customer Support configures the remote service connection in accordance with customer wishes when system installation is performed or when the SKP is configured.

In some cases it can be necessary to change the configuration of the access on the SKP (e.g. opening the access) to support Customer Support, or it may be necessary to intervene in an ongoing service operation.

i A change to the remote service configuration must always be agreed by the admin-istrators of the SKP and of the HNC and also of the service center, otherwise the service capability of the systems you manage (HNC, SKP and S server) will be endangered.

Aspects of remote service which are relevant to security are described in the Security Manual [1].

6.3.1 Administering AIS Connect

When using AIS Connect, Customer Support has access to the SKP over an encrypted internet connection. Here you control the degree to which you monitor the Customer Support activities and, if required, specify the external assets to which Customer Support is granted access.

Monitoring takes place with the help of the shadow terminal. The following options are available here:

● Customer Support has access without the shadow

Customer Support obtains access to the SKP at any time. Customer Support does not need to inform you to do this. you cannot track the activities of Customer Support on a shadow terminal.

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● Customer Support has access, shadow possibleCustomer Support obtains access to the SKP at any time. Customer Support does not need to inform you to do this. However, you can track the activities of Customer Support on a shadow terminal at all times.

● Customer Support has access, shadow mandatoryCustomer Support obtains access to the SKP only over a shadow terminal. It needs your help to do this: the shadow is started only when you open a terminal window and log in under your account. On your terminal you then track all activities which are executed on the shadow terminal.

● Customer Support obtains no access to the SKP.

The following two options are available for Customer Support activities on external assets:

● Access allowed

● Access not permitted

You define the type of Customer Support access using the SKP Manager. You can also change the proxy configuration for AIS Connect and open the shadow terminal there.

Ê Select SKP management > Administration, Remote Service tab.


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i The contents of the AIS Connect area are visible only when the AIS Connect program is configured.

The window informs you of whether a service session is currently active (Session information section). The following actions are also available to you for AIS Connect:

● Changing access for Customer Support

● Opening a shadow terminal

● When external assets are configured: changing Customer Support access to individual external assets

● Changing the proxy configuration (server address, port number, account and password) (for administrators only)

6.3.1.1 Working with the shadow terminal function

Ê Select the SKP management > Administration, Remote Service tab.

You will find the functions you require in the AIS Connect group.

Ê Under the status display select the required window size in the “Shadow terminal ...” line and click Open.

A shadow terminal opens and requests you to log in under your account. After you have logged in successfully, you are redirected to the account tele.

Depending on the current setting of the Customer Support access (see Status), you have the following options:

● With the Allow access, shadow mandatory setting Customer Support is blocked until you have opened the shadow terminal. Only then can Customer Support work. You can now follow every step taken by Customer Support on the opened shadow terminal and can intervene actively yourself, i.e. enter commands yourself.

● With the Allow access, shadow possible setting Customer Support can work independently of the customer. Customer Support is generally active before you have opened the shadow terminal. When Customer Support is active (see also Session information), the process ID (pid) of the AIS Connect session is displayed for you on the shadow terminal in the format <pid1>.<pid2>.<pid3>.

Ê Enter the screen –x <pid1>.<pid2>.<pid3> command to establish a connection to this AIS Connect session.

You can now follow every step taken by Customer Support on the opened shadow terminal.

You can use screen –ls to display open sessions.


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6.3.1.2 Reading logs

AIS Connect records the Customer Support activities in logging files. Depending on the type of session, the files have different formats:

● SSH sessions: logging files in text format

● VNC sessions: html and swf logging files; an html file and an swf file with the same timestamp always belong together

You can list and delete the logging files using the aisLog command. You can also view the logging files of ssh sessions with aisLog. As operator you enter the command on the shadow terminal, and as administrator you can also enter it in the terminal window (SKP management > Administration, CLI tab).

You can read the logging files of VNC sessions only on a PC. Transfer the required logging file pair to your PC (e.g. with scp under an administrator account) and open the html file in the browser.

6.3.2 Administering modem Teleservice (teleadm)

When modem Teleservice is used, Customer Support has access to the SKP via a modem. You control to what degree you monitor the service activities. Monitoring takes place with the help of the shadow terminal.

You can perform the following activities with the administration program teleadm:

● Changing shadow terminal basic settings (administrator)

● Working with the shadow terminal (administrator, operator) – Calling the shadow terminal – Withdrawing write authorization from Customer Support– Assigning write authorization to Customer Support– Shutting down the shadow terminal

● Reading teleservice logs (administrator)


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6.3.2.1 Calling teleadm

Ê Select SKP management > Administration, Remote Service tab.

Ê Select the size of the terminal window.

Ê Click Open.

A terminal window opens and you receive a login request for the account under which you are currently logged in on the SKP.

Ê Enter the password which is associated with your account.

After you have logged in successfully, the administration program teleadm starts automatically.

i ● The options of calling teleadm automatically is available only when the modem access is configured.

● As administrator you can also call teleadm directly via the CLI(SKP management > Administration, CLI tab).

The teleservice administration program starts in graphics mode and the program’s main menu is displayed for you.

You control the menu selection using the arrow keys. You start menu functions using the function keys [F1] through [F8], whose current assignment is shown on the bottom line.

To obtain information on the teleadm program, select menu item j (A) Information in the main menu.

Terminate the program after you return to the main menu using [F8] (EXIT).


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6.3.2.2 Changing the shadow terminal configuration

This function is available to you only when you are an administrator.

Ê Call the teleadm program (see “Calling teleadm” on page 125).

Ê Select menu item d (A) Install Teleservice channel.

Ê Select menu item g (A) Administer connections to Teleservice Centers.

Ê Select the configured connection: by default this is menu item 0 (A) mTS Germany.

The shadow terminal configuration is displayed:

Shadow Terminal on Diagnosis: on *

With the setting on (default setting) the service center is granted access to the SKP as soon as the teleservice connection is set up. You can open a shadow terminal at any time and intervene in the service technician’s work (see “Working with the shadow terminal function” on page 127).

So that you are involved in every service activity, specify the wait setting for the shadow terminal configuration:

Ê Position the cursor in the Shadow Terminal on Diagnosis field.

Ê Press [F2] to open the selection list for the possible values.

Ê Select the value wait.

This setting prevents the service center obtaining access to the SKP without your permission. Every teleservice activity must be agreed on with you in advance on the phone.


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6.3.2.3 Working with the shadow terminal function

Proceed as follows to open a shadow terminal for an existing session (in the case of the default setting):


Ê Select menu item b (A) Operate Teleservice session.

Ê Select menu item a (A) Activate shadow.

You see the entire teleservice session and can participate in it with inputs. You can also call the following functions:

I The escape character, which initiates a shortcut for a function call, is defined in the environment variable $TELEESC. The standard setting “~” (tilde) is assumed below.

● Withdrawing write authorization from Customer Service (in the case of the default setting or when write authorization is assigned in the wait setting):

Ê Enter the shortcut [~][t].

The service technician can now control matters on the telephone and observe your inputs and outputs.

● Assigning write authorization to Customer Support (when write authorization has been withdrawn in the default setting or temporarily in the wait setting):

Ê Enter the shortcut [~][g].

● Terminating the shadow terminal function:

Ê Enter the shortcut [~][q].

Customer Service then obtains write authorization in the default setting on or in the wait setting wait.

6.3.2.4 Reading teleservice logs

This function is available to you only when you are an administrator.


Ê Select menu item g (A) Analyze log files.

Ê Select the required logging type.

You are shown a list of the teleservice logs which are available.

Ê Select the required log and open it.

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6.4 Generating and downloading diagnostic data


When a fault occurs, it makes sense to generate diagnostic data and to send this data to the service center for evaluation. The diagnostic file is a compressed tar archive and contains important logging, trace and configuration files.

Ê Select SKP management > Administration, Diagnostics tab.

The name of an existing diagnostic file is displayed in the work area under File name: DIAGtar.<version>.<skp name>.<date>.<time>.gz.

A “-” instead of a file name shows that no diagnostic data has been created yet.

Actions for diagnostic documentation

● Generating new diagnostic data

V CAUTION! An existing diagnostic file will be overwritten. If required, download the existing file to your local system beforehand.

● Downloading diagnostic data to the PC

Diagnostics and maintenance System log (audit log)

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6.5 System log (audit log)

The audit log function logs on the SKP all actions which are performed using the SKP Manager or the CLI and cause the configuration or status to change. Logins are also logged. Pure display actions are not logged. The logging entries enable the administrator to trace at any time when which action was performed.

Logging takes place automatically. Entries are written to a file with the name auditlog. The contents of the logging file are backed up and compressed each month or when the maximum size of 10 MB is exceeded. The backed-up files have the name auditlog.<yyyymmdd>.bz2 (yyyymmdd: timestamp in the format year-month-day). A maximum of 36 logging files are activated, which means that as a rule an overview is provided of a 3-year period.

You can view the logging files of audit log and download them to your PC:

Ê Select SKP management > System information, Audit log tab.

Information on this tab, the possible actions and the format of an entry in the logging file is provided in the online help.

System log (audit log) Diagnostics and maintenance

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7 Messages to the BS2000 console

7.1 KVP messages

The messages issued on the BS2000 console by the console distribution program (KVP) begin with the message code KVP.

KVP0000 7.500 KVP VERSION (&00) INITIALISED ON (&01) AT (&02)

&00 = KVP version number, &01 = Date, &02 = Time

KVP0001 KVP PARAMETER FILE ERROR

Meaning

The KVP parameter file kvpparam contains a syntax error, the file no longer exists or the system has no further available storage space.

1. On starting up KVP:

If the file is present and sufficient storage space is available, the file is renamed to /opt/SMAWL/conf/kvpparam.defect. A new parameter file with the default parameter content is then written and used by KVP.

2. When a new KVP parameter file is activated:

KVP continues to use the old parameter records.

Response

1. Rename the file kvpparam.defect to kvpparam.<KVP-name> and correct the defective entry in the file or modify the new file kvpparam.<KVP-name> using the KVP configuration. To do this it is necessary to rewrite the logging options and all the records.

You must then activate the new configuration.

2. Correct the defective entry in the file. Then activate the corrected configuration.

KVP0002 Messages to the BS2000 console

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KVP0002 NEW KVP PARAMETER FILE ACTIVATED

KVP0005 CURRENT TRANSLATION TABLES: (&00)

&00 = Designation of the line code or the conversion tables

Meaning

The BS2000 console messages are converted from EBCDIC and ASCII and vice versa on the basis of the specified standards. The default setting is Euro/International ISO 8859-1 (ASCII) to BS2000 EBCDIC.DF.04-1 and vice versa.

KVP0006 LANGUAGE TRANSLATION FILE ERROR (&00)

&00 = Designation of the line code or the conversion table

Meaning

The international character translation file inter.atoe or inter.etoa is not present and the system has no further available storage space in which to create such a file. KVP termi-nates.

Response

Make storage space available under /opt.

KVP0008 OPEN ERROR NODE=(&00) (&01)

&00 = Node, &01 = Reason

KVP0010 CONNECTION REQUEST REJECTED: USERID (&00) IS LOCKED

&00 = User ID (login name)

Meaning

1. The specified user ID has been locked.

2. The user ID has been declared invalid because it has not been used for the specified number of days.

3. The expiry date of the specified user ID has been reached.

After this date it is no longer possible to access the system under this user ID.

Response

It remains locked until the password of the specified user ID is defined via the UNIX user administration.

Messages to the BS2000 console KVP0013

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KVP0013 STATION (&00) REJECTED BY SYSTEM: CONSOLE (&01) IS UNKNOWN

&00 = User ID, &01 = Mnemonic name of console

Response

The specified mnemonic name of the console must either be entered in the BS2000 parameter file SYSPAR.BS2.... (the precise file name depends on the version) or must be modified in the KVP parameter file.

KVP0014 STATION (&00) REJECTED BY SYSTEM: CONSOLE (&01) IS ALREADY ASSIGNED

&00 = User ID, &01 = Mnemonic name of console

Meaning

Another station is already logged on at the BS2000 system with the specified mnemonic console name. This mnemonic console name is not currently available.

KVP0019 SYSTEM IS NOT READY FOR INPUT

Meaning

BS2000 is not active, the IPL has not terminated or still has to be started. The message is output if console I/O traffic (read path) is disrupted (system/hardware error).

Response

You must wait for the end of the current IPL or perform a new IPL.

KVP0020 SYSTEM INPUT FROM CONSOLE (&00) TIMED OUT

&00 = Mnemonic name of console

Meaning

BS2000 has not accepted an input.

Response

Repeat the input. If it is rejected again, perform a new IPL.

KVP0041 COMMENCING BS2000 SHUTDOWN - (&00)

&00 = Explanatory text

Meaning

An extraordinary BS2000 shutdown has been initiated. The text specifies the cause.


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KVP0042 COMMENCING SYSTEM SHUTDOWN - STOP OF KVP IN MAXIMUM (&00) MINUTES

&00 = Maximum wait time

Meaning

BS2000 is termited. KVP is then terminated. UNIX is terminated at the latest on expiry of the specified time.

This message may also be issued if an environment fault has occurred.

– Fan fault– Temperature monitoring– Power supply fault

Response

In the case of an environment fault: identify and eliminate the cause. If necessary, inform the service staff.

KVP0054 INPUT TO (&00) REJECTED UNTIL LOGGING IS POSSIBLE

&00 = Partner (SYS, SVP)

Response

The original error must be eliminated (see the preceding messages). You can then repeat the input. If it is not possible to eliminate the original error, logging may also be deactivated.

KVP0070 NO WORKING-STORAGE AVAILABLE FOR (&00) - ENTER INPUT AGAIN

&00 = KVP name (HV0, VM1, VM2 etc.)

Response

You must repeat the input. If this does not help, you must terminate KVP via the “KVP Administration” menu and then restart it.

KVP0071 INPUT LOCKED - PRESS F2 KEY

Response

Input is currently locked. You can press the F2 key to open a selection screen in which you can unlock input. To do this, you must enter the password.

If the UNIX login is locked, access to the console is aborted. Use of the login remains locked until the password corresponding to the login is defined via the UNIX user administration.

Messages to the BS2000 console KVP0072

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KVP0072 'LAST MESSAGES' CAN NOT BE DISPLAYED - NO MEMORY AVAILABLE

Meaning

The menu function “LAST MESSAGES” cannot be executed because the file system is full.

Response

Delete any unnecessary files.

KVP0111 STATION (&00) CONNECTED FROM TERMINAL ((&01)) AS CONSOLE (&02)

&00 = User ID, &01 = Device name, &02 = Mnemonic name of console or SVP device

KVP0112 STATION (&00) DISCONNECTED FROM TERMINAL ((&01)) AS CONSOLE (&02)

&00 = User ID, &01 = Device name, &02 = Mnemonic name of console or SVP device

KVP0120 INVALID BS2000 MESSAGE TO CONSOLE (&00)

&00 = Mnemonic name of console

Meaning

The specified length of a BS2000 message does not correspond to the received length. The message is also output if console I/O traffic is disrupted.

Inform the service staff because a system/hardware error or an internal overwrite error has occurred.

KVP0801 FILE-LOGGING FAILED

Response

The access rights to the file structure /var/SMAWL/log/kvp and the file /var/SMAWL/log/kvp/log_info should be checked and, if necessary, corrected. This message is also output if archiving is set to FORCED and none of the existing logging files could be archived. The system administrator must make sure that the archiving command can be terminated without errors or the files must be deleted.


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KVP0802 (&00) ARCHIVING FAILED

&00 = Archive file name

Meaning

The archiving command terminated with an error. If Archiving required is set then the oldest logging file is deleted when the configured number of logging files is reached. If Archiving requested is set then the attempt to archive the file is repeated at periodic intervals.

Response

Check the archiving command for errors. If you are archiving to tape you may need to insert a new tape and perform a manual backup.

KVP5000 KVP MESSAGE FILE COULD NOT BE OPENED

Meaning

The message file kvp.cat under /opt/SMAWL/nls/msg/De or /opt/SMAWL/nls/msg/En no longer exists or the access rights are set incorrectly. KVP continues to run but uses English message texts.

Response

You should check the file access rights and correct them if necessary. The file can be read in again from the backup volume or the installation volume. You must then restart KVP.

KVP5001 INVALID KVP PARAMETER (&00)

&00 = Parameter

Meaning

KVP was called with invalid parameters. KVP terminates.

Response

Call KVP with valid parameters:– The KVP name must consist of three alphanumeric characters.– The channel parameter must be a number between 0 and 127.– The unit parameter must be a number between 0 and 254.– The line parameter consists of the letter B (bus) or C (channel).– The trace parameter must be a number between 1 and 255.

Messages to the BS2000 console SNXCD01

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7.2 Messages for write operations on CDROM/DVD

SNXCD01 WRITE MEDIA ON DEVICE ’(&00)’ STARTED (C) Routing code: G Weight: 99

MeaningWrite process on device ’(&00)’ was started.

SNXCD02 WRITE MEDIA ON DEVICE ’(&00)’ SUCCESSFULLY FINISHED (C) Routing code: G Weight: 99

MeaningWrite process on device ’(&00)’ was successfully finished.

SNXCD03 WRITE MEDIA ON DEVICE ’(&00)’ FAILED (C) Routing code: G Weight: 99

MeaningError during writing data on device ’(&00)’.

ResponseInsert appropriate empty medium, give notice to BS2000 by means of /CHECK-TAPE and retry write process with /UNLOAD.

SNXCD04 BUFFER ON DEVICE ’(&00)’ NOT WRITTEN TO MEDIA (C) Routing code: G Weight: 99

MeaningNo data written on device ’(&00)’. Data buffered in X2000.

SNXCD05 BUFFERED DATA ((&00)) ON DEVICE ’(&01)’ EXIST - WRITE POSSIBLE (C) Routing code: G Weight: 99

MeaningBuffered data for device ’(&01)’ exist after /ATTACH. (&00) = size of buffered data. An appropriate empty medium is in drive.

ResponseClear buffered data by means of INIT or start write process with /UNLOAD.

SNXCD06 Messages to the BS2000 console

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SNXCD06 BUFFERED DATA ((&00)) ON DEVICE ’(&01)’ EXIST - BUT WRITE IMPOSSIBLE (C) Routing code: G Weight: 99

MeaningBuffered data for device ’(&01)’ exist after /ATTACH. (&00) = size of buffered data. No appropriate medium in drive.

MeaningInsert appropriate medium in drive and inform BS2000 by means of /CHECK-TAPE. Clear buffered data with INIT or initiate write process by means of /UNLOAD.

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Related publicationsYou will find the manuals on the internet at http://manuals.ts.fujitsu.com. You can order manuals which are also available in printed form at http://manualshop.ts.fujitsu.com.

[1] Security ManualBusiness Server of the SQ SeriesSKP and HNC User Guide

[2] HNC High-Speed Network Connect User Guide

[3] Business Server Sxxx (one manual per model series) Operating Manual

[4] EMDS (SINIX)User Guide

[5] BS2000/OSD-BC System InstallationUser Guide

[6] BS2000/OSD-BCIntroductory Guide to Systems SupportUser Guide

[7] BS2000/OSD-BC Commands User Guide

[8] BS2000/OSD Utility ProgramsUser Guide

[9] VM2000 Virtual Machine SystemUser Guide

http://manuals.ts.fujitsu.com

http://manualshop.ts.fujitsu.com

Related publications

140 U41654-J-Z125-5-76

[10] openNet Server (BS2000/OSD)BCAM User Guide

[11] OMNIS/OMNIS-MENU (BS2000/OSD)Functions and CommandsUser Guide

[12] OMNIS/OMNIS-MENU (BS2000)Administration and ProgrammingUser Guide

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Index

Aaccess

remote service 18SVP console 71

access authorizationindividual 107

account 25, 98activating 100BS2000 console 105changing attributes 99configuring new 99deactivating 100deleting 99local 99managing 99managing LDAP account 104sysadm 15, 98sysopr 15, 98

account (operator)changing 102changing password 102

account management 98administration LAN 17administrator 15

role 14administrator account 21AIS Connect 121aisLog (command) 36asset, external 114ATTACH-DEVICE 85audit log 129auditLog (command) 37

BBS2000

powering on/off 75BS2000 console

calling 40defining access authorization 107further accesses 50terminating 43

BS2000 devices 76managing using the SKP Manager 76overview 78

BS2000 dialog 40, 43, 50defining access authorization 107terminating 46

BS2000 serverauthorization to power on/off 107

BS2000/OSDamanaging on the SKP 39devices 76

burning CD/DVD 86

CCD

burning 86importing files (BS2000/OSD) 83

CDROM files 83changes 9CHECK-TAPE 85CLI 35, 36

aisLog 36auditLog 37cli_info 37closing access 35init 37onoff 37

Index

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CLI (cont.)opening access 35skp_state 37svp 37teleadm 38

cli_info (command) 37command

aisLog 36auditLog 37cli_info 37displaying, cli_info 37init 37onoff 37skp_state 37svp 37teleadm 38

Command Line Interface 35, 36Configuration Save and Restore 109configuration, SKP 94connection to BS2000/OSD 49cons0 16, 105cons1 16, 105console

BS2000 40SKP, local 21SVP 71

console account (BS2000/OSD)managing 105

console distribution programKVP 16, 79

CSR backupdeleting archive 110displaying 109downloading 110managing 109performing 110uploading 110wrestoring 110

Customer Support 84tasks 115

Ddatabase

for accounts 98, 104

default accounts, password 25default gateway 95DETACH-DEVICE 85, 86device

BS2000/OSD 76external 97

device addressing, BS2000/OSD 19, 76device management

BS2000/OSD 76diagnostic data

generating 128dialog box 29Domain Name System 95download 84download server 117DVD

burning 86importing files (BS2000/OSD) 83

DVD burner 83

Eem9750 44EMDS 40, 43, 71

operating 46EMFILE files 83emulated tape drives 83error

in the SKP Manager 34external device, link in the SKP Manager 97

Ffilter 31

GGnome desktop 22guest operating system

BS2000/OSD 39

Hhardware, SKP 18header area 27hot fix 117, 119HV0 79

Index

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Iinactivity time 100individual access authorization 107INIT 85, 86init (command) 37installation variants of the SKP 18

JJava Runtime Environment 24

KKVP

adding 80changing properties 80console distribution program 16, 79deleting 80restarting 80

KVP (console distribution program) 9KVP device, managing 79KVP logging

changing options 89KVP logging file 88

downloading 70reading 69

KVP menu 52Change password 54Exit 53Help 67Inhibit input 54Permit input 53Programmable function keys 57Show logging files 54View last messages 54

LLAN device (BS2000/OSD) 81

managing 81removing 82

LAN interface 95language options 27LDAP account

managing 104LDAP server 98

configuring access 103

less (Linux command) 56licenses for open source software 2Lightweight Directory Access Protocol 98Linux version 19local console

Gnome desktop 22LOCLAN 81LOCLAN device (BS2000/OSD)

adding 82outputting information 81

loggingAIS Connect 124audit log 129KVP logging 88teleadm 127

logging inBS2000 console 42BS2000 dialog 43CLI 35SKP Manager 24SVP console 72

logging outBS2000 console 43BS2000 dialog 46CLI 35SKP Manager 26

login window 25

Mmain window 27maintenance, SKP 113MARS

open source licenses 2metalanguage 9minimum time 100MN 76MNEM 76mnemonic 76mnemonic name 76modem teleservice

calling teleadm 125reading logs 127

monitor system 39

Index

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Nname, SKP 95navigation 31notational conventions 9NTP (network time protocol) 96

Oon/off box 75online help 32onoff (command) 37open source licenses 10open source software licenses 2operating system, SKP 19operator 15

account 21changing account 102defining access authorizations 107defining authorizations 107role 14tasks 51

PP key file, displaying 58P keys

EMDS 46KVP menu 57

parameter area 29password 25

managing 100PC 24powering off

S server 75SKP 111

powering onS server 75SKP 111

powering on/offBS2000 server, defining authorization 107S server 75SKP 111SKP, defining authorization 107

PRIMERGY server 18

programmable keysEMDS 46KVP menu 57

Rremote service 18, 113

process 113revision 117role 14

administrator 14operator 14

role concept 14

SS server 8, 9

automatic power on 75powering on/off 75

S server see BS2000 server 9security fix 19, 117, 119server

download 117service pack 117, 119session 26session ID 26shadow terminal 121

AIS Connect 121, 123configuration (teleadm) 126teleadm 124using (teleadm) 127

SKPauthorization to power on/off 107configuration 94configuring system time 95hardware 18installation variants 18local console 21maintenance 113open source licenses 10operating system 19powering on/off 111redundant 74

SKP Managererror 34interface 26

Index

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SKP Manager (cont.)language 24logging in 24logging out 26

skp_state (command) 37software

open source 10status 117update 117

sorting, table 31storage system (external asset) 114stratum value 96SVP 9

on redundant SKP 74svp (command) 37SVP console

defining access authorization 107opening 71

SVP frame 8sysadm (administrator role) 14, 15, 98sysopr (operator role) 14, 15, 98system

log 129time 95

system time see time synchronization

Ttab 27

Accounts 99CSR 109KVP 69, 80KVP logging 69, 88LAN 81LDAP 103On/Off 111Operation 42, 44, 72Overview 52Remote Service 122, 123, 125Tape drives 82Time 96Update 119

tablefiltering 31sorting 31

tabs 27tape drive 82

list 82managing 82

tape drive, emulatedadding 83deleting data 84downloading 84removing 83uploading 84

teleadm (command) 38calling 125

teleservice see modem teleservice 125terminal window

closing 35opening 35

time management 95time synchronization 95

displaying 95sonfiguring system time 95system time, local 95

title bar 27tree structure 27

Uunit ID 76UNLOAD-TAPE 86update 117

providing 119responsibilities 118tasks 118

update status 117uploading

CSR backup 110user account see accountuser management 98

Vvalidity period 100virtual machines

BS2000/OSD 52

Index

146 U41654-J-Z125-5-76

Wwarning time 100window types 26work area 27

XX2000

open source software licenses 2

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