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User’s Guide Turning Your TV On and Off ......................................................................................................................... 2 Turning Your Set-top Box On and Off .......................................................................................................... 2 Staying on the Correct TV Input................................................................................................................... 3 Changing Channels ...................................................................................................................................... 3 Navigating the Guide ................................................................................................................................... 4 Exiting On-screen Menus ............................................................................................................................. 5 View Current Channel Information.............................................................................................................. 5 Setting and Using Your Favorites .............................................................................................................6-7 Closed Captioning Setup ............................................................................................................................. 8 Screen Size Setup ........................................................................................................................................ 8 Pause Live TV ............................................................................................................................................... 9 Using Your DVR or Whole Home DVR ................................................................................................. 10-14 Recording a TV Program............................................................................................................10 Recording a Program in the Future .................................................................................... 10-11 Watching a Recorded Program .................................................................................................12 Deleting a Recorded Program...................................................................................................13 Deleting a Scheduled Recording ..............................................................................................14 Changing the Guide Appearance ..............................................................................................................15 Additional Help ...........................................................................................................................................15

Your Setup TV1 Location: Level: Input: PUK: Box: ☐STB ☐DVR

TV2 Location: Level: Input: PUK: Box: ☐STB ☐DVR

TV3 Location: Level: Input: PUK: Box: ☐STB ☐DVR

TV4 Location: Level: Input: PUK: Box: ☐STB ☐DVR

TV5 Location: Level: Input: PUK: Box: ☐STB ☐DVR For more information on Skitter TV, visit www.grm.net/skittertv.

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Turning Your TV On and Off

1. Start with your TV and set-top box off. 2. To turn your TV on, press and release the black TV button on your basic remote, or press and

release the TV button and then press and release the POWER button on your high-end remote.

3. To turn your TV off, press and release the black TV power button on your basic remote again, or press and release the TV button and then press and release the POWER button on your high-end remote.

Turning Your Set-top Box On and Off 1. Start with your TV on and set-top box off. 2. To turn your set-top box on, press and release the red STB button on your basic remote, or

press and release the STB button and then press and release the POWER button on your high-end remote.

3. To turn your set-top box off, press and release the red STB power button on your basic remote again, or press and release the STB button and then press and release the POWER button on your high-end remote.

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Staying on the Correct TV Input Your TV needs to remain on the correct input to watch your Skitter TV service. If your TV is not on the correct input, your TV may display a black or blue screen, depending on your TV. The correct input for each of your TVs is noted on the front of this guide. To change the input, press the AV button on your basic remote, or the VIDEO SOURCE button on your high-end remote. Press the button until you reach the correct input.

Changing Channels There are three ways to change channels on your set-top box:

1. Type a channel number using the number buttons on the keypad. 2. Press and release the CHANNEL UP/DOWN buttons. 3. Press GUIDE to see a Channel Guide.

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Navigating the Guide Directional Arrows (◄ ► ▲ ▼) Scroll through channels and times Up/Down arrow buttons on the basic remote Jump to previous/next channels Page + - buttons on the high-end remote Jump to previous/next channels

Rewind/Fast Forward buttons on the basic remote Jump to previous/next day Skip back/Skip Forward buttons on the basic remote Jump to previous/next time block REW/FF buttons on the high-end remote Jump to the previous/next day REPLAY/SKIP buttons on the high-end remote Jump to previous/next time block

See the next page for instructions on exiting on-screen menus.

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Exiting On-Screen Menus 1. When you’re in an on-screen menu, it’s easy to exit the on-screen menu and return to the

program you were watching. 2. To exit an on-screen menu, press and release the X button on the basic remote, or press and

release the EXIT button on the high-end remote.

View Current Channel Information

Press the i button on the basic remote, or the INFO button on the high-end remote to see a description of the program you’re watching, or a description of the channel you have selected on the guide.

In addition, every time you change the channel, a programming banner displays channel information and a program progress bar.

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Setting and Using Your Favorites When you set Favorite channels, you create a separate program guide just for the channels you watch the most – your Favorites!

1. Press the MENU button, then navigate to Settings>Preferences>Favorite Channels.

2. Use the ▲ and ▼ buttons to navigate to a channel you want to add or remove from your Favorites program guide.

3. To add a channel to your favorites, navigate to it in the left column, and click the OK/SEL button.

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4. To remove a channel from your favorites, navigate to it in the right column, click the OK/SEL button to remove it.

5. To access a favorites list, press the Guide button multiple times to see the desired version. The name of the guide will appear at top of the screen.

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Closed Captioning Setup 1. Press the Menu button on the remote control; move over to Settings>Preferences using the

directional arrows, then select Set-top-box Setup. 2. Move down to highlight the arrows next to Closed Captioning and hit OK/SEL to switch

between turning the closed captioning on and off. To apply the changes, use the right directional arrow to move over to the Apply button and click the OK/SEL button.

Screen Size Setup 1. If your TV programming looks stretched or squished, you may need to adjust the Output

Aspect Ratio. 2. Press the Menu button on the remote control; move over to Settings using the directional

arrows, then select Set-top-box Setup. 3. Move down to highlight the arrows next to Output Aspect Ratio* and hit OK/SEL to switch

between the different options. To apply the changes, use the right directional arrow to move over to the Apply button and click the OK/SEL button.

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Pause Live TV

1. If you are interrupted while watching TV, press the PAUSE button on your remote. A little pause sign will show above the program timeline bar at the bottom of your screen.

2. When you would like to resume watching TV, press the PLAY button on your remote. 3. Use your fast forward and rewind buttons to go forward or back within the amount of time

that you have had the program paused. 4. If you forgot to pause your program before you were interrupted, you can still rewind on the

same channel by hitting the rewind button. 5. If you change the channel and are not fully caught up on a paused program, your recording

will be lost.

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DVR and Whole Home DVR Recording a TV Program If you are watching TV and want to begin recording that program, press RECORD on your remote. The program description will appear. Navigate to the apply button and click OK/SEL to record this program.

Recording a Program in the Future

1. If you want to schedule a recording for a program that takes place in the future, press GUIDE. 2. Scroll through the guide until the program that you want to record is highlighted and press

OK/SEL. 3. Select Record to instantly record this show once with default options. 4. To make it a series recording, navigate down to the Record series option and click OK/SEL.

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5. Choose your settings for the recording, then navigate to the Record series* button and press OK/SEL.

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Watching a Recorded Program 1. If you would like to view a program that you previously recorded, press the DVR button

on your basic remote, or the MY DVR button on your high-end remote.

2. Scroll through until the program you would like to watch is highlighted, and press OK/SEL.

3. Select Start to play your recording for the first time.

4. Select Resume if you have previously watched part of the recording and want to resume watching where you left off.

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Deleting a Recorded Program 1. If you would like to delete a program that you have finished watching, press the DVR button

on your basic remote, or the MY DVR button on your high-end remote.

2. Scroll through until the program you would like to delete is highlighted and then press the OK/SEL button on your remote.

3. Use the directional arrows to select Delete and click OK/SEL.

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Deleting a Scheduled Recording 1. If you want to delete a scheduled recording or timer, press the MENU button on your remote

and navigate to My DVR>Scheduled>Scheduled by date or Scheduled by title. 2. Scroll up or down to select the timer you wish to delete and press OK/SEL. 3. Scroll up or down to select Delete and press the OK/SEL button. This will delete only this

instance of the recording. To delete all instances of this series recording, select Delete ALL.

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Changing the Guide Appearance 1. If you want to change the look and feel of your guide, press the MENU button on your remote

and navigate to Settings>Preferences>Appearance. 2. Navigate to the arrow next to the attribute you’d like to change, and click the OK/SEL button

to change your selection. 3. Scroll over to the Apply button when you have your choices made, and click the OK/SEL

button to save your changes.

Additional Help 1. If you need additional help with your system, press the MENU button on your remote and

navigate to Settings>Help. Scroll down and up to select the topic that you’d like help with, and click the OK/SEL button for more information. Press the OK/SEL button again to get to additional pages of help (if applicable).