skimspiration 2012: menu-based-choice modeling | the curse of the curly fries

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expect great answers Paolo Cordella Jeroen Hardon #SKIMspiration Share your thoughts online: The Curse of the Curly Fries

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It can be easy for brands to launch more products, but it is not as easy to decide how to prune a product portfolio. Consider this case study in the hospitality market, where a fast food brand wants to optimize its profitability by changing its menus. Philippe, a young product manager is determined to delist the famous Curly Fries and to introduce the cheaper Easy Fries instead. However, his colleague David has his reasons for wanting to keep them in. Jeroen and Paolo showed us how MBC helps these gentlemen find the optimal solution.

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Page 1: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

expect great answers

Paolo Cordella

Jeroen Hardon #SKIMspiration

Share your thoughts online:

The Curse of the Curly Fries

Page 2: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

David

Senior Product manager

Page 3: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

...back in the 80s…

Page 4: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

...back in the 80s…

Page 5: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

...back in the 80s…

Page 6: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

...back in the 80s…

Page 7: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

...back in the 80s…

Page 8: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

...and in the 90s…

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9

...and today…

Page 10: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

Philip Junior Product manager

Page 11: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

Easy Fries Healthy, Young, Awesome

Page 12: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

The battle

Page 13: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

David or Philip?

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The solution

Jennifer Market Researcher at MIKS

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or

The question

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or

The question

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The method

MBC Menu Based Conjoint

Page 18: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

1$ 3$ 1$ 1.5$

Make your choice

Page 19: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

1$ 3$ 1$ 1.5$

Make your choice

Page 20: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

1$ 3$ 1$ 1.5$

Make your choice

Page 21: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

1$ 3$ 1$ 1.5$ 1.5$

Make your choice

Page 22: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

1$ 3$ 1$ 1.5$ 1.5$

Make your choice

Page 23: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

1$ 3$ 1$ 1.5$ 1.5$

Make your choice

Page 24: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

1$ 3$ 1.5$ 1.5$

Make your choice

Page 25: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

Insight #1 # People choose Tender Grill with Curly Fries.

Page 26: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

Insight #1 # If Donald King delists Curly Fries….

Page 27: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

Insight #1 # …people will buy less Tender grill

Page 28: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

Insight #2

# Curly Fries Lovers …

Page 29: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

Insight #2

# …if Donald King delists Curly Fries

Page 30: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

Insight #2

# …they don’t come anymore to Donald King

Page 31: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

So what?

Page 32: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

So what?

# Keep Curly Fries at higher price

Page 33: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

What about me?

Page 34: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

Can we still include Easy Fries?

Page 35: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

Insight #3

# New segment, the “Green” families

Page 36: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

Insight #3

# New segment, the “Green” families

Page 37: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

Insight #4

# No cannibalization effects

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Insight #4

# Two different segments

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or

So what?

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or

So what?

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and

So what?

Page 42: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

So what?

Page 43: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

So what?

Page 44: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

So what?

Page 45: SKIMspiration 2012: Menu-Based-Choice modeling | The curse of the Curly Fries

#SKIMspiration

Share your thoughts online:

contact us or follow us online!

Paolo Cordella | Research Consultant

[email protected]

31 10 282 3568

Jeroen Hardon | Senior Research Consultant

[email protected]

+31 10 282 3503

Drawings by

Nika Jazaei

[email protected]