skills - traits vs roles
TRANSCRIPT
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7/29/2019 Skills - Traits vs Roles
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Purpose
Different categories of IT Organization
What Skills Employers look for
Traits required for various profiles
Where Do I stand
Action plans to meet career Goals
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Large organization
Management consultancies
Specialized consultancies
Software firms
Computer manufacturers Telecommunications and other high-tech industry
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Logical thinking
Computer literacy
Soft skills
Empathy
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Good aptitude
Good academic scores Technical versatility
Analytical ability
Willingness to explore and learn
Taking initiative
Flexibility and adaptibility Co-operation
Excellent Communication
Good presentation skills
Documentation skills
Image and confidence
Goal orientation
Attention to details planning ability
Punctuality
Customer focus
What Skills do Employers Look For?
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Typical activities
Effective coordination of learning process
Periodical review of progress in knowledge/skill gained.
Evaluation of final knowledge/skill gained
Desired characteristics
Very good in communication
Clear concepts about computers , Operating systems, Programming
Logic , DBMS
and Information technology.Tremendous desire to keep oneself updated with upcoming
technologies
Passion to teach
Ability to understand customers learning style and adopt necessary
teaching style.
IT Education and Training
CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH
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Typical activities
Debugging programs
Modifying programs
Adding programs
Maintaining the environment (LAN/UNIX) Taking periodical backups
Interacting with vendors
Desired characteristics
Very strong in logical thinking Ability to understand someone elses logic and provide with correct
solution
Very sound technical knowledge of the platform where one has to
function
CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH
Maintenance Programming
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Typical activities
Taking backups
Generating reports
Ensuring updating of databases
Assisting others while they use the system Providing end-user support
Writing programs for ad-hoc requests
Desired characteristics
Good knowledge of DBMS , Office products
Good logical thinking power
Ability to understand the end user requirement and provide correct
output
CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH
MIS/ EDP operations
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Typical activities
Design and development of programs, if one is in a relatively small
organization.
Developing programs in a relatively medium sized organization.
Coding of program, in a large organization.
Desired characteristics
Strong on logical thinking
General abilities in designing, coding, modifying, and debugging
programs, Reading software design specifications and technical documentation
Writing clear documentation of programs.
Client/server knowledge and GUI design capabilities are also
important.
CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH
Programming
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Typical activities
Creation of a presentation style for a topic
Visualization of graphic elements in an application
Creation and rendering of graphics, including animation.
Integrating the various media components into the multimediaapplications.
Desired characteristics
Passion for creativity converting artistic dreams to reality
Knowledge of graphics, sound, text and ability to integrate all of themusing computers.
CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH
Graphics and Multimedia
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Typical activities
Analysis of the potential buyers for the product
Effective planning of sales activities
Giving products demonstrate to prospective customers
Convincing the customer on the product
Traveling
Meeting people
Desired characteristics
Very good in communication
ability to deal with client, business acumen & team interaction skills
Sound knowledge of the hardware/Software that needs to be marketed
Ability to sell
Ready to travel a lot
CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH
Sales and Marketing
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Typical activities
Understanding the package in totality
Visiting various locations for installing the software
Providing training on effective use of software
Ensuring the effective running of the system
Acting as a maintenance programmer on site
Desired characteristics
Sound knowledge of the software to be installed and the platform
Ready to travel a lot
Ability to provide training to the end user
troubleshooting abilities
CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH
System Implementation
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Typical activities
Controlling access rights/password for users
Maintenance of the system
Desired characteristics Sound knowledge of the Platform
Ability to understand organizations need for security as well as end
user needs.
Troubleshooting abilities
CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH
System Administrator
CAREER AVENUES IN THE IT INDUSTRY AND THE
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Typical activities Demonstration of the software to potential customers
Explanation of the advantages of the software
Effective handling of customer queries
Post-sale technical support activities might include:
Installation and implementation of the software Training of end-users on the software
Trouble shooting
Providing online/hotline maintenance support
Desired characteristics Very good in communication Ability to understand end user needs and provide appropriate
solutions
Strong technical knowledge of the software to be handled.
troubleshooting abilities
CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH
Technical Support
CAREER AVENUES IN THE IT INDUSTRY AND THE
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Typical activities
Understanding the package/application and environment in totality
Preparation of software manuals
Preparation of user manuals
Preparation of run-time manuals
Desired characteristics
Very good writing skills
Sound knowledge of the package /application
CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH
Technical Writing
CAREER AVENUES IN THE IT INDUSTRY AND THE
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7/29/2019 Skills - Traits vs Roles
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Typical activities
Design and development of corporate web sites
Maintenance and support of dynamic, database-driven online services
Creating new additions to the web site to support marketing
initiatives Promoting site by optimizing search engines, banners ads, etc.
Creation of Firewalls and security systems
Desired characteristics
Strong technical skills Interpersonal skills to be able to interact with customers.
CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH
Webapplication development
CAREER AVENUES IN THE IT INDUSTRY AND THE
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Typical activities
Support and services of networks and system connectivity
Assist network users with problem troubleshooting
Installation and configuration of communication products to both
internal and external clients
Desired characteristics
broad-based understanding of network components & network
protocols
networking hardware troubleshooting abilities
CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH
Network and communication support
CAREER AVENUES IN THE IT INDUSTRY AND THE
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Typical activities
Software testing and auditing
Tracking the software development methodology and life cycle
Conducting quality education and training programs
Design and implementation of corrective action.
Desired characteristics
Sound knowledge of SDLC and quality standards
Ability to conduct training
Ability to lead a team
CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH
Quality Assurance
CAREER AVENUES IN THE IT INDUSTRY AND THE
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Typical activities
Resource planning, allocation and scheduling
Managing technical delivery of projects
Technical liaison for new business and ongoing projects
Managing site production on time, on budget and on strategy
Desired characteristics
Ability to do strategic planning
Ability to understand Client and new business needs
CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH
Project Management
CAREER AVENUES IN THE IT INDUSTRY AND THE
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CAREER AVENUES IN THE IT INDUSTRY AND THETRAITS REQUIRED FOR EACH
Typical activities
analyzing business needs through careful study of business processes
and communication with customers
communicate the results to the programmers who code and
implement the solution.
act as liaison between the programmers and customers throughout the
entire development and installation process
Desired characteristics
ability to interact with customer interpersonal skills between the analyst and customer
ability to analyze and anticipate the information system needs of the
organization
Systems /Business Analyst
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