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Microsoft Word - Skills and Knowlege For Effective Advocacy.doc

THE SKILLS AND KNOWLEDGE FOR EFFECTIVE ADVOCACY

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ADULTS DO INDEED LEARN DIFFERENTLY THAN CHILDREN AND CAN THEREFORE BRING A

RICHNESS AND DEPTH TO TRAINING THAT, WHEN

TAPPED AND RESPECTED, CAN ADD IMMENSE DIMENSION TO THE

LEARNING EXPERIENCE. S. VINEYARD, 1995

PARTICIPANTS RIGHTS AND RESPONSIBILITIES PARTICIPANTS HAVE THE RIGHT TO: BE HEARD SUPPORT THEIR OWN VIEWS AND VALUES BE TREATED WITH FAIRNESS, COURTESY AND RESPECT FEEL PHYSICALLY COMFORTABLE AND SAFE PARTICIPANTS HAVE THE RESPONSIBILITY TO: LET THE FACILITATOR KNOW IF THEIR TRAINING NEEDS

ARENT BEING MET LET THE FACILITATOR KNOW IF THEY FIND THE TRAINING

MATERIAL PUZZLING OR CONFUSING BE AWARE OF THE DIVERSE NATURE OF THE GROUP AND

HOW SOME WORDS OR ACTIONS COULD BE POTENTIALLY OFFENSIVE

FIND RESPECTFUL WAYS TO LET EACH OTHER KNOW IF THEIR

WORDS, ATTITUDES OR BEHAVIOURS ARE HURTFUL OR OFFENSIVE

SHARE RESPONSIBILITY WITH THE FACILITATORS FOR THE

OUTCOME OF THE TRAINING

THE SKILLS AND KNOWLEDGE FOR EFFECTIVE ADVOCACY

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FACILITATORS RIGHTS AND RESPONSIBILITIES FACILITATORS HAVE THE RIGHT TO: BE TREATED WITH COURTESY, FAIRNESS AND RESPECT RESPECTFULLY LIMIT DISCUSSION ON ANY TOPIC RENEGOTIATE THE TRAINING PLAN AS NEED ARISES FACILITATORS HAVE THE RESPONSIBILITY TO: HELP CREATE A SAFE AND FRIENDLY ENVIRONMENT VALUE THE DISAGREEMENT OF PARTICIPANTS AS MUCH AS

THEIR AGREEMENT ENSURE THAT EACH AND EVERY PARTICIPANT HAS AN

EQUAL OPPORTUNITY TO BE HEARD RESPECT THE RIGHT OF PARTICIPANTS TO BE SILENT IF

THEY CHOOSE TO DO SO SHARE RESPONSIBILITY WITH THE PARTICIPANTS FOR THE

OUTCOME OF THE TRAINING

THE SKILLS AND KNOWLEDGE FOR EFFECTIVE ADVOCACY

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ITS NOT THAT YOU DONT KNOW THESE THINGS

ALREADY. YOU DO. BUT YOU NEED SOMETHING TO HELP

YOU NAME THEM AND KNOW THEM, AND THAT IS WHAT

THIS PROCESS IS. S. BERLIN, 1993

PURPOSE OF TRAINING TO PREPARE AND SUPPORT SELF-ADVOCATES TO HELP

THEMSELVES TO PREPARE AND SUPPORT VOLUNTEER ADVOCATES TO

HELP OTHERS HELP THEMSELVES TO CREATE A SUPPORTIVE ENVIRONMENT IN WHICH

VOLUNTEER ADVOCATES CAN DEVELOP AND/OR IMPROVE THE SKILLS THEY NEED TO DO EFFECTIVE ADVOCACY

CITIZEN ADVOCACY OCCURS WHEN AN ORDINARY CITIZEN DEVELOPS A RELATIONSHIP WITH ANOTHER PERSON WHO RISKS SOCIAL EXCLUSION OR OTHER UNFAIR TREATMENT BECAUSE OF HANDICAPS, ILLNESS OR OTHER SIMILAR DISADVANTAGE. AS THE RELATIONSHIP DEVELOPS, THE ADVOCATE CHOOSES WAYS TO UNDERSTAND, RESPOND TO, AND REPRESENT THE OTHER PERSONS INTERESTS AS IF THEY WERE THE ADVOCATES OWN.

SELF-ADVOCACY OCCURS WHEN AN INDIVIDUAL OR GROUP OF INDIVIDUALS WHO USE LONG-TERM PUBLIC, PRIVATE OF VOLUNTARY SERVICES, BEGIN TO INFLUENCE AND EVENTUALLY DETERMINE DECISIONS WHICH AFFECT THEIR LIVES. AS THEY ACQUIRE AND DEVELOP SKILLS OF COMMUNICATION, ORGANIZATION AND SELF-DETERMINATION, LEARNED IN AN INDEPENDENT CONTEXT, SELF-ADVOCATES ACHIEVE GREATER AUTONOMY WITH REGARD TO THE EFFECTIVE REPRESENTATION OF THEIR INTERESTS AS CITIZENS. THE INDEPENDENT VOICE OF ADVOCACY DR. BOB SANGER: 1989 MENTAL HEALTH CARE IN CRISIS

THE SKILLS AND KNOWLEDGE FOR EFFECTIVE ADVOCACY

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EXPERT: EX: A HAS BEEN SPURT: A DRIP UNDER PRESSURE SOURCE UNKNOWN PEOPLE EXPERIENCING THIS METHOD ARE BOTH LEARNERS AND TEACHERS. THUS THE FACILITATOR IS NOT A TEACHER, NOR AN EXPERT, BUT IS AN EQUAL GROUP MEMBER WITH PERHAPS A SLIGHTLY DIFFERENT ROLE. NORTH ISLAND WOMENS SERVICES SOCIETY, 1984

LEARNER CENTRE TRAINING THERE ARE MANY WAYS OF APPROACHING ADVOCACY TRAINING. THIS MANUAL TAKES A LEARNER-CENTRED APPROACH THAT IS BASED ON THE FOLLOWING PRINCIPLES: EVERY PARTICIPANT IS BOTH A TEACHER AND A LEARNER;

ONE OF THE MOST IMPORTANT FUNCTIONS OF AN ADVOCATE IS TO MODEL OTHER WAYS OF THINKING AND ACTING TO THE PERSON SEEKING ADVOCACY.

NONE OF US ARE EXPERTS. SOME OF US ARE EXPERIENCED

ADVOCATES; SOME OF US ARE NOT. WE ALL HAVE SKILLS, KNOWLEDGE AND EXPERIENCE TO CONTRIBUTE TO THE TRAINING.

LEARNER-DRIVEN EDUCATION TAKES THE FOCUS OFF OF

EXPERTS DOING FOR PASSIVE PARTICIPANTS AND FOCUSES ON ACTIVE PARTICIPATION; IN THE SAME WAY PEOPLE SEEKING ADVOCACY CAN BE ENCOURAGED TO BECOME ACTIVE PARTICIPANTS IN AN ADVOCACY SITUATION.

THE SKILLS AND KNOWLEDGE FOR EFFECTIVE ADVOCACY

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OBJECTIVES OF TRAINING

TO DEFINE WHAT ADVOCACY MEANS FOR EACH INDIVIDUAL TO THINK ABOUT ADVOCACY INTERACTIONS AS TAKING PLACE WITHIN A SYSTEM TO DISCUSS THE IMPORTANCE OF VALUES TO ADVOCACY SITUATIONS TO EXPLORE THE WAYS IN WHICH VALUES AFFECT HOW PEOPLE IN ADVOCACY SITUATIONS

RELATE TO ON ANOTHER TO DISCUSS HOW CONFIDENTIALITY AFFECTS ADVOCACY WORK TO UNDERSTAND THE NEED FOR ETHICS IN ADVOCACY TO LOOK AT BARRIERS TO EFFECTIVE ADVOCACY TO LOOK AT THE PERSON SEEKING ADVOCACY FROM A STRENGTHS POINT OF VIEW TO NAME THE CHARACTERISTICS OF AN EFFECTIVE ADVOCATE TO DEVELOP AND PRACTICE EMPATHETIC COMMUNICATION SKILLS TO SHOW HOW THE ADVOCATES STYLE, CONDUCT AND PERSONAL PREFERENCES AFFECT AN

ADVOCACY SITUATION TO UNDERSTAND THE ROLE OF EMPOWERMENT IN THE ADVOCACY PROCESS TO DEVELOP TECHNIQUES FOR ASSESSING ADVOCACY SITUATIONS TO OBSERVE AND PRACTICE SKILLS FOR EFFECTIVE ADVOCACY TO LEARN HOW TO ACCESS COMMUNITY RESOURCES TO LEARN HOW TO APPROACH LARGER SYSTEMS SUCH AS PROVINCIAL INSTITUTIONS AND THE

DEPARTMENT OF SOCIAL SERVICES, LOCAL MLAs AND PROVINCIAL MINISTERS

THE SKILLS AND KNOWLEDGE FOR EFFECTIVE ADVOCACY

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ADVOCACY TRAINING Course Outline

MODULE 1: TECHNIQUES FOR EFFECTIVE ADVOCACY DEFINITIONS OF ADVOCACY THE BIG PICTURE: ADVOCACY AS A SYSTEM VALUES A STRENGTHS PERSPECTIVE EMPATHY COMMUNICATION ROAD BLOCKS TO EFFECTIVE ADVOCACY LEARNED HELPLESSNESS MODULE 2: IMPORTANT CONCEPTS FOR ADVOCACY WORK ETHICS CONFIDENTIALITY ADVOCACY STYLES (CLIENT/ADVOCATE) MODULE 3: THE ROLE OF AN ADVOCATE EMPOWERMENT ASSESSING IF AND HOW YOU CAN HELP START THE PROCESS OF ADVOCACY ENDING AN ADVOCACY RELATIONSHIP MODULE 4: BRINGING IT ALL TOGETHER DOS AND DONTS FOR ADVOCACY ADVOCATING TECHNIQUES THIRTEEN THINGS EVERY ADVOCATE SHOULD KNOW COMMUNITY RESOURCES

THE SKILLS AND KNOWLEDGE FOR EFFECTIVE ADVOCACY

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MODULE 1: TECHNIQUES FOR EFFECTIVE ADVOCACY

GOALS: 1. TO THINK ABOUT ADVOCACY INTERACTIONS AS TAKING PLACE WITHIN A SYSTEM 2. TO DISCUSS THE IMPORTANCE OF VALUES TO ADVOCACY SITUATIONS 3. TO EXPLORE THE WAYS IN WHICH VALUES AFFECT HOW PEOPLE IN ADVOCACY SITUATIONS

RELATE TO ON ANOTHER OUTLINE: MODULE 1 1. DEFINITIONS OF ADVOCACY 2. THE BIG PICTURE ADVOCACY AS A SYSTEM 3. VALUES 4. A STRENGTHS PERSPECTIVE 5. EMPATHY 6. COMMUNICATION SKILLS 7. ROADBLOCKS TO EFFECTIVE ADVOCACY

THE SKILLS AND KNOWLEDGE FOR EFFECTIVE ADVOCACY

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MODULE 1: TECHNIQUES FOR EFFECTIVE ADVOCACY

DEFINITIONS OF ADVOCACY: WHAT IS ADVOCACY? ADVOCACY IS THE DELIBERATE EFFORT TO CHANGE PRIVATE AND PUBLIC DECISION-MAKING WITH RESPECT TO POLICY, ORGANIZATIONAL AND PERSONAL BEHAVIOURS. IT IS A DELIBERATE ATTEMPT TO CHANGE HOW THINGS WORK IN ORDER TO ATTEMPT TO CHANGE HOW THINGS ARE. ADVOCACY TO REDUCE POVERTY: IS THE PROCESS OF INFLUENCING DECISION-MAKING SUCH THAT LIVING CONDITIONS (ECONOMICAL, CULTURAL, PERSONAL, POLITICAL AND ECO SYSTEMATIC) ARE HEALTHIER. A PREREQUISITE TO AND FOR HUMAN WELL-BEING 1. POLITICAL WELL-BEING

- INCREASED EQUITY IN POWER - MORE OPPORTUNITIES FOR POLITICAL PARTICIPATION BY RELATIVELY POWERLESS GROUPS - PERSONAL/COMMUNITY SAFETY AND SECURITY

2. ECONOMIC WELL-BEING

- INCOME ADEQUACY AND GREATER INCOME EQUITY - ADEQUATE FOOD, SHELTER AND BASIC GOODS AND SERVICES - EDUCATION AND LITERACY ENRICHMENT - ACCESS TO WELL PAID JOBS

3. CULTURAL WELL-BEING

- RESPECT AND TOLERANCE FOR DIVERSITIES IN GENDER, ETHNO CULTURAL HISTORY, AGE, RELIGIOUS PREFERENCE, SEXUAL PREFERENCE AND FUNCTIONAL ABILITIES

- CREATION OF COMMUNITY AND SPIRITUAL NEEDS 4. PERSONAL WELL-BEING

- PERCEPTION OF CONTROL IN ONES LIFE - HEALTHY AND SUPPORTIVE SOCIAL NETWORKS - ABILITY TO CONTRIBUTE IN MEANINGFUL WAYS TO ONES COMMUNITY - OPPORTUNITIES FOR RECREATION

THE SKILLS AND KNOWLEDGE FOR EFFECTIVE ADVOCACY

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MODULE 1: TECHNIQUES FOR EFFECTIVE ADVOCACY

DEFINITIONS OF ADVOCACY (CONTINUED): SELF-ADVOCACY IS:

- STANDING UP FOR YOUR RIGHTS - SPEAKING OR ACTING FOR YOURSELF - FIGHTING FOR PERSONAL RIGHTS OR AGAINST PERSONAL DISCRIMINATION - DECIDING WHAT IS BEST FOR YOU AND TAKING CHARGE OF GETTING IT

INDIVIDUAL ADVOCACY IS:

- A PERSON OR GROUP REPRESENTING THE RIGHTS AND INTERESTS OF ON OTHER PERSON - ACTING WITH AND FOR A PERSON TO MAKE SURE THEIR NEEDS AND VIEWPOINTS ARE

RESPECTED AND THAT FAIR PRACTICES ARE USED IN THE DECISION MAKING THAT AFFECTS THEM (BCCPAC, 1995)

CAUSE ADVOCACY IS: (ALSO KNOW AS FORMAL, SYSTEMS OR LEGAL ADVOCACY)

- INFLUENCING SOCIAL, POLITICAL AND ECONOMIC SYSTEMS TO BRING ABOUT CHANGE FOR GROUPS OF PEOPLE

- MAY INFLUENCE SOCIAL, POLITICAL AND ECONOMIC SYSTEMS TO BRING ABOUT

CHANGE FOR GROUPS OF PEOPLE

THE SKILLS AND KNOWLEDGE FOR EFFECTIVE ADVOCACY

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MODULE 1: TECHNIQUES FOR EFFECTIVE ADVOCACY

WHY ADVOCATE? (FROM SENIORS AS LEADERS: A GUIDE FOR LEADERSHIP DEVELOPMENT ALBERTA COUNCIL ON AGING, P. 35) IN ACTION THROUGH ADVOCACY BY J. MCNIVEN. 1. IF THE DECISI