six sigma project final
TRANSCRIPT
Q-Star Advance Project 1© Copyright, Confidential, Tata Motors Ltd
Lean Six Sigma ProjectLean Six Sigma Projectonon
To eliminate sub frame mtg. hole To eliminate sub frame mtg. hole mismatch with frame nut in TCFmismatch with frame nut in TCF
Submitted by Pradeep Tiwari Ticket No. 602551
Deptt. Biw – 1C Program /Module SIX SIGMA
Q-Star Advance Project 4© Copyright, Confidential, Tata Motors Ltd
Project Selection Check ListProject Selection Check List
No. Criteria Yes No
1 Project is a strategic priority, aligned with a Big Y √
2 There is no overlap with other GB / BB projects √
3 Scope of the project is under the area of my influence √
4 Project scope is limited to only one product / one type of defect √
5 It is related to repetitive problem (chronic, not sporadic) √
6 Team cannot solve it by engineering judgment. √
7 A significant ROI expectation has been established √
8 Right vertical & horizontal team members are available √
9 Several team members are top talent & innovative thinkers √
10 Management is willing to commit serious resources to solutions √
11 Project is capable of completion within 2~4 months √
12 Capable team leader and champion assigned √
Q-Star Advance Project 5© Copyright, Confidential, Tata Motors Ltd
Business Case / Justification for Project Selection Opportunity Statement
The project supports DRR & DRL improvement, COPQ Reduction and line stoppage reduction of TCF Shop.
Pain : Product is getting reworked at TCF and extra 2 manpower deployed it’s repairing. Majorly produced vehicle are having same defect.
Quantification : DPV of product is 3.5 & Daily 2 manpower are required for reworking this particular defect.
Impact of pain in Rs. (or soft) : Rs.20.9 lack p.a. is paid for this rework.
Goal statement Project scope Metric Current level Target The scope of the project begins at the time of cab being
received at TCF from Paint Shop until the vehicle is fully assembled and made ready for dispatch.
Sub frame rework in Super Ace / Venture
70-75% rework Zero Rework
DPV- 3.5 DPV-1.0
Project plan TeamPhase Start End Role Name Dept.
Sponsor Mr. S. Waghchaure BIW – 1C
Define 01/09/14 12/10/14 Champion / Guide Mr. Mohanish Q OMeasure 13/10/14 24/10/14 Leader Pradeep Tiwari BIW – 1C
Analyze 02/11/14 29/11/14 Member Ganga Singh BIW – 1C
Improve 30/11/14 31/12/14 Member Vikrant TCF – 1C
Control 01/01/15 30/01/15 Member Pankaj Adhikari BIW – 1C
Member Ritesh Chattoo SQIG
Project CharterProject Charter
Q-Star Advance Project 6© Copyright, Confidential, Tata Motors Ltd
•The issue of Sub frame rework in DRR TCF 1C was taken up as Six Sigma project and the reason is evident from the above table. Since there are multiple and complex causes with no proper solution, I have, with the support of the management, decided to use DMAIC approach to solve the problem.
Why Sub frame fitment problem as a Six sigma project?
Q-Star Advance Project 7© Copyright, Confidential, Tata Motors Ltd
DEFINE
What is the pain?
Q-Star Advance Project 8© Copyright, Confidential, Tata Motors Ltd
DEFINE PHASEProblem Identification & JustificationProblem Identification & Justification
(KPM Tree – Business Goal)(KPM Tree – Business Goal)
PLANT QUALITY PERFORMANCE IMPROVEMENTPLANT QUALITY PERFORMANCE IMPROVEMENT
CPA CPA IMPROVEMENTIMPROVEMENT
REDUCE CUSTOMER REDUCE CUSTOMER (TCF) COMPLAINS(TCF) COMPLAINS
Big Y(Metric)
Small y’s(Key drivers)
Vital X’sDIRECT RUN LOSS DIRECT RUN LOSS
IMPROVEMENTIMPROVEMENTDIRECT RUN RATE DIRECT RUN RATE
IMPROVEMENTIMPROVEMENT
SHOP QUALITY PERFORMANCE IMPROVEMENTSHOP QUALITY PERFORMANCE IMPROVEMENT
Engine Engine cover to cover to
console gap console gap N.G.N.G.
Door Door glass glass HardHard
L/B tail L/B tail gate panel gate panel
foulfoul
Sub frame Sub frame mtg. hole mtg. hole mismatchmismatch
Tail gate Tail gate to side to side panel panel
gap N.G.gap N.G.
Q-Star Advance Project 9© Copyright, Confidential, Tata Motors Ltd
Problem Identification & Justification(Pareto & Trend Chart)Problem Identification & Justification(Pareto & Trend Chart)DEFINE PHASE
Q-Star Advance Project 10© Copyright, Confidential, Tata Motors Ltd
Assy. Sub frame with frame
Two Center Stud (LH/ RH) used to mount the engine carrying sub frame
Mounting of remaining 8 studs and 6 bolts was done after the engine stuffing process.
Q-Star Advance Project 11© Copyright, Confidential, Tata Motors Ltd
DEFINITION OF PROBLEM
Frame & Sub frame hole mismatch with jack mount
stud position.
Side Bkt Nut offset with Sub frame Mismatch with front stud
Sub frame hole mismatch with Frame Inner BKT
FRAME
SUB FRAME
Q-Star Advance Project 12© Copyright, Confidential, Tata Motors Ltd
TCF Process
Engine assy. With Sub Frame.
Sub frame fastener torquing.
Comp. Assy sub fame from BIW
Assy. Comp. frame from BIW end
Assy. Engine in TCF with Sub Frame
Matching of sub frame & frame in TCF
Q-Star Advance Project 13© Copyright, Confidential, Tata Motors Ltd
Assy comp. frame S.Ace
Side Mtg Bkt
Front Stud Mtg Bkt
Jack Mtg Bkt
Centre Stud Mtg Bkt
Total No. of Sub frame mtg Nuts 16 No.
Q-Star Advance Project 14© Copyright, Confidential, Tata Motors Ltd
Finished Assy. Sub frame Rack & Pinion
Mtg BktSide Mtg Bolt
Front Stud Mtg Hole
Jack Mtg Hole
Rack & Pinion Mtg Bkt
Side Mtg Bolt
Centre Stud Mtg Hole
Total No. of mtg.10 stud + 6 Bolt
Q-Star Advance Project 15© Copyright, Confidential, Tata Motors Ltd
Matching of Sub frame with Frame .
Assy SubFrame
Assy Frame
Q-Star Advance Project 16© Copyright, Confidential, Tata Motors Ltd
CTQ & CTP Drill-DownCTQ & CTP Drill-DownCritical to Quality
Critical customer
requirement
Customer issues
Voice of customer
DRL to be improved
Proper tightening of Bolt & Stud as per specification
Sub frame & Frame mismatch issues should be avoided.
Sub frame rework issues are very high in DRL.
Voice of business
Business issues
Critical business
requirement
Critical for processes
High customer dissatisfaction
Issues in finished vehicles to be eliminated
No mismatch issues
DPV 3.5 TO 1.0
Tips :1. Voice of customer and voice of business to be prioritized to those which are related to project objective2. Use VOB or VOC or both depending on the project objectives3. CTQ / CTP should be in NUT form (Name of the parameter, Unit of Measure, Target value)
DEFINE PHASE
Q-Star Advance Project 17© Copyright, Confidential, Tata Motors Ltd
What
What is the problem? Frame nut mismatch with Sub frame mtg hole
What has the problem? (part no, Lot no, etc.) Frame
What is the impact of the problem? (money, people, time, etc.)
High Rework impacts on time , Less Productivity, High DRL, Low Employee Moral, High Cost & Unsafe work.
Where
Where is problem located on Product/Part? Frame & Sub frame
Where does the problem occur in the process?
TCF Under Body Line St - 6
Where was the problem observed in the process? After Engine Stuffing with frame
When
When was the problem first noticed? From the first day of production
When has it been noticed since? Regular Basis
Who
Who is affected by the problem? Line operator
Who first observed the problem? Line Operator
To whom was the problem reported? Production / BIW
How
How much is the problem / impact of problem?
Line stoppages in TCF
How is the problem being rectified / corrected? Rework by grinding & tapping.
Problem Explanation (4W-1H)Problem Explanation (4W-1H)DEFINE PHASE
Q-Star Advance Project 18© Copyright, Confidential, Tata Motors Ltd
SIPOC DiagramSIPOC Diagram
Engine Stuffing
Sub-processes
DEFINE PHASE
Suppliers Inputs
BIW Sub Frame
Panse Frame
Engine Shop Engine Assy
TCF Engine Assy with Sub Frame
Outputs Customers
Finished Vehicle Final PDI
Assy Sub Frame Engine Assy On Sub Frame Body on Frame Engine Stuffing
Q-Star Advance Project 19© Copyright, Confidential, Tata Motors Ltd
Top Down ChartTop Down ChartDEFINE PHASE
Step-1 Step-2 Step-3 Step-4
Assy. Sub frame Engine Assy On Sub Frame
Body on Frame Engine Stuffing
Bush welding Assy. Side mbr LH & RH
Sub frame, Spring Coil & Lower Link loading on fixture Frame comes from Panse Body comes from U/B S.No-4 and Sub
frame with engine comes.
Rack & Pinion ,FRT X mbr , RR X mbr weld
Rack & Pinion , sub frame bkt & Power steering bottle fitment Assy U/ B weld with frame
Lift up sub frame up to frame height and sub frame hole match with frame nuts
SPM drilling (bush hole enlarge) FRT axle strut fitment Side wall , roof weld with frame Qualifying stud & bolt on sub frame mtg. nuts
Final inspection Engine loading & fitment on sub frame Door , L/B fitment & final inspection Torqueing done as per spec.
Send to Badve for powder coating Inspection engine with sub frame Comp. BIW send to paint shop
Sent to TCF Engine loading Body comes Mech. Line from Paint shop
Engine with sub frame unload on dolly Body comes U/B S. No. -5
Send dolly to U/B S. N.- 5
Act
iviti
es
Q-Star Advance Project 20© Copyright, Confidential, Tata Motors Ltd
Operational Definition Sl. No. Performance Indicator (Y) Operational Definition
Y1
Sub frame hole not centric with frame M10 nuts
Any mismatch of sub frame hole with frame nut defect which is visible to the bare. Mismatching defect may be one or more in number in a single Body but considered to be one single defective product.
Sl. No. Process / input Indicator (X) Operational Definition
X1 Assy. Sub frame welding Sub frame child part welding by MAG welding.
X2Complete BIW
To weld cabin with frame called BIW.
X3 Engine assy. On the S.F. To assemble Engine on the sub frame.
X4Engine stuffing When Engine Assembled sub frame matching with BIW
frame that’s called engine stuffing operation.
X5 Torqueing Tighten nuts as per spec. Called torqueing.
X6 Operator Name of the operator who matching sub frame with BIW frame.
X7
X8
Q-Star Advance Project 21© Copyright, Confidential, Tata Motors Ltd
PROCESS WALKTHROUGH (3G)
Final inspection Sub frame
Sub frame stage -2
Sub frame stage -1
Send to Badve for ED & paint
Engine Stuffing
U/B ST. N. -6
Mismatch Problem occurs
hereAssy. Frame
comes BIW -1c from supplier
Comp. BIW with frame
Send to Paint shop
Dropping TCF – 1C Mech. line
U/B ST. N. -5
Sub frame comes TCF from Badve
Engine Sub Assy.-1,2
&3
Engine loading on Sub frame
St. N. -4
Engine with sub frame inspection & send to U/ B line
Engine with sub frame loading
on Dolly
U/B ST. N. -7
U/B ST. N. -11Torqueing
U/B ST. N. – 1, 2 ,3 & 4
Q-Star Advance Project 22© Copyright, Confidential, Tata Motors Ltd
Area What Standard says? What is Observed? Photo / Sketch Potential Quick-
win opportunities
TCF 1CU/B LineStage -6
Proper matching of sub frame hole with Frame mtg. nuts
Sub frame hole mismatch with frame mtg. nuts.
(Sub frame mtg. hole not centric with frame nuts)
1.Sub frame mtg. hole (FRT STUD HOLE) cutting and nut tapping.
2. Frame old nut replace with new nut weld.
Process Walk Through (3G)Process Walk Through (3G)DEFINE PHASE
Q-Star Advance Project 23© Copyright, Confidential, Tata Motors Ltd
Quick-Win Selection & ImplementationQuick-Win Selection & Implementation
DEFINE PHASE
Q-Star Advance Project 24© Copyright, Confidential, Tata Motors Ltd24
FRAME
NO.
5949
FRAME
NO.5950
FRAM
ENO.5951
FRAM
ENO.5952
FRAMENO.5953
FRAME
NO.5954
FRAME
NO.5955
FRAME
NO.5956
FRAME
NO.5957
FRAMENO.5958
RESULT OK NOT OK
OK OK OK OK NOT OK
OK OK NOT OK
STUD IN A TAPPER WITH FRAME
FRAME
NO.
5959
FRAME
NO.5960
FRAM
ENO.5961
FRAM
ENO.5962
FRAMENO.5963
FRAME
NO.5964
FRAME
NO.5966
FRAME
NO.5967
FRAME
NO.5968
FRAMENO.5959
RESULT OK OK OK OK OK OK NOT OK
OK OK OK
Process Walk Through (3G)Process Walk Through (3G)
Q-Star Advance Project 25© Copyright, Confidential, Tata Motors Ltd
DEFINE PHASE
Area What Standard says? What is Observed? Photo / Sketch Potential Quick-win
opportunities
TCF U/BSTUD SHOULD BE QUALIFING PERPENDICULAR.
Nut welded with a taper due to no standard Welding process. Above
PROJECTION WELDING STARTED IN PLACE OF MAG WELDING.
BeforeBefore AfterAfter
Nut weld by MAG welding
Nut weld by Projection weldingStud not perpendicular
Process Walk Through (3G)Process Walk Through (3G)
Q-Star Advance Project 26© Copyright, Confidential, Tata Motors Ltd
MEASURE
What is the root cause?
Q-Star Advance Project 27© Copyright, Confidential, Tata Motors Ltd27
Sub frame mtg. Hole mismatch
with frame in TCF
Unskilled manpower
Behavior
Irregular operator
Lack of awareness
Preventive maintenance of sub frame fixture
Process Sequence
not ok
WIS not followed
Tightening sequence not
ok
Frame Dim. Not ok
Sub frame Dim. Not okNut tapered on
frame
Fixture Resting block condition
MachineMan
Material Method
CAUSE AND EFFECT DIAGRAM
Environment
Improper Visibility
Improper Space
Q-Star Advance Project 28© Copyright, Confidential, Tata Motors Ltd
Prioritization of CausesPrioritization of Causes
Mismatch
101- Nut taper welded in frame 3 3
2- Sub frame dim. N.G. 9 9
3- Frame DIM. N.G> 9 9
4- Low tolerance of sub frame hole 9 9
5- Wrong vehicle resting pad 3 3
6- Preventive maintenance of fixture 3 3
7- Fixture clamp & block condition 3 0
8- Unskill manpower 0 0
9- Irregular operator 0 0
10- Lack of awareness 0 0
Effect >>
Importance >>Final Score
Cau
ses
Relationship Scale0 – No Relation, 1 – Week Relation, 3 – Moderate Relation, 9 – Strong Relation
MEASURE PHASE
Q-Star Advance Project 29© Copyright, Confidential, Tata Motors Ltd
Prioritization of CausesPrioritization of Causes
Mismatch
10
11- WIS not followed 3 3
14- Process sequence not followed 9 9
15- Tighting sequence not ok 0 0
16- Operator training 0 0
17- Improper visiblity 0 0
18- Improper space 0 0
Effect >>
Importance >>
Final Score
Cau
ses
Relationship Scale0 – No Relation, 1 – Week Relation, 3 – Moderate Relation, 9 – Strong Relation
MEASURE PHASE
Q-Star Advance Project 30© Copyright, Confidential, Tata Motors Ltd
Who wil lcollectethe data
How will the data be collected
How willthe databe used
How wil l the data be displayed
Instrument Type Make Srl no.Operating Range
Least count
Last ca l ibrated on
Next ca l i brati on due date
Methodto be used
No. of partsto be taken
No.of apprai sers(& Name)
No. of reading /part /appra iser
Acceptancecriteria
Resp.TargetDate
Attribute 50 3 1As per sheet
Pankaj 20/11/14
1-Anand
2-Gurdeep
3-Hargovind
SN.
Measurement system details Measurement system analysis plan
Performance measure(Ys /Xs)
OperationalDefinition
Data source
and location
Samplingmethodsample
size &Freq.
When will the data
be collected
Other data thatshould be collected
at the same time
MSA Plan
Data Collection Plan
MSA PLAN FOR CRITICAL DIMENSIONS AT BIW
Q-Star Advance Project 31© Copyright, Confidential, Tata Motors Ltd
MSAMSA
MEASURE PHASE
Date :-
Part:-
Part Type:-
Parameter:-
Specification:-
Part A-1 A-2 A-3 B-1 B-2 B-3 C-1 0.3 C-3 Ref. Value
1 1 1 1 1 1 1 1 1 1 12 1 1 1 1 1 1 1 1 1 13 1 1 1 1 1 1 1 1 1 14 1 1 1 1 1 1 1 1 1 15 1 1 1 1 1 1 1 1 1 16 1 1 1 1 1 1 1 1 1 17 1 1 1 1 1 1 1 1 1 18 1 1 1 1 1 1 1 1 1 19 0 0 0 0 0 0 0 0 0 0
10 0 0 0 0 0 0 0 0 0 011 1 1 1 1 1 1 1 1 1 112 0 0 0 0 0 0 0 0 0 013 1 1 1 1 1 1 1 1 1 114 1 1 1 1 1 1 1 1 1 115 1 1 1 1 1 1 1 1 1 116 1 1 1 1 1 1 1 1 1 117 1 1 1 1 1 1 1 1 1 118 1 0 0 1 0 0 0 0 0 019 0 0 0 0 0 0 0 0 0 020 1 1 1 1 1 1 1 1 1 121 0 0 0 0 0 0 0 0 0 022 1 1 1 1 1 1 1 1 1 123 1 1 1 1 1 1 1 1 1 124 1 1 1 1 1 1 1 1 1 125 1 1 1 1 1 1 1 1 1 1
Attribute Last Calibration:- NA
WELD SHOP DEFECTS Calibration Status:- OK
Anand Gurdeep Hargovind
5-Aug-14 Gauge: NA
NA Gauge No.:- NA
NA Calibration Frequency:- 6 MONTH
CROSS TABULATION METHODATTRIBUTE STUDY
26 1 1 1 1 1 1 1 1 1 127 1 1 1 1 1 1 1 1 1 128 0 0 0 0 0 0 0 0 0 029 1 1 1 1 1 1 1 1 1 130 1 1 1 1 1 1 1 1 1 131 1 1 1 1 1 1 1 1 1 132 1 1 1 1 1 1 1 1 1 133 1 1 1 1 1 1 1 1 1 134 1 1 1 1 1 1 1 1 1 135 0 0 0 0 0 0 0 0 0 036 1 1 1 1 1 1 1 1 1 137 0 0 0 0 0 0 0 0 0 038 1 1 1 1 1 1 1 1 1 139 0 0 0 0 0 0 0 0 0 040 1 1 1 1 1 1 1 1 1 141 1 1 1 1 1 1 1 1 1 142 1 1 1 1 1 1 1 1 1 143 1 1 1 0 0 1 1 1 1 144 0 0 0 0 0 0 0 0 0 045 0 0 0 0 0 0 0 0 0 046 1 1 1 1 1 1 1 1 1 147 0 0 1 0 1 1 0 0 1 148 0 0 0 0 0 0 0 0 0 049 1 1 1 1 1 1 1 1 1 150 1 1 1 1 1 1 1 1 1 1
Q-Star Advance Project 32© Copyright, Confidential, Tata Motors Ltd
MSAMSA
MEASURE PHASE0 1 0 139 1 40 38 2 40
10.93 29.07 40 10.40 29.60 402 108 110 1 109 110
30.07 79.933 110 28.60 81.40 11041 109 150 39 111 150
41.00 109 150 39.00 111 150P0 - Pe Po 0.98 P0 - Pe Po 0.981 - Pe Pe 0.61 1 - Pe Pe 0.61
Kappa 0.95 Kappa 0.95Miss Rate 2.564103False Alarm 1.80
0 1 0 139 2 41 38 3 41
11.21 29.79 41 10.66 30.34 412 107 109 1 108 109
29.79 79.207 109 28.34 80.66 10941 109 150 39 111 150
41.00 109 150 39.00 111 150P0 - Pe Po 0.97 P0 - Pe Po 0.971 - Pe Pe 0.60 1 - Pe Pe 0.61
Kappa 0.93 Kappa 0.93Miss Rate 2.564103False Alarm 2.70
0 1 0 140 0 40 39 2 41
10.93 29.07 40 10.66 30.34 411 109 110 0 109 109
30.07 79.93 110 28.34 80.66 10941 109 150 39 111 150
41.00 109 150 39.00 111 150P0 - Pe Po 0.99333333 P0 - Pe Po 0.9866671 - Pe Pe 0.61 1 - Pe Pe 0.61
Kappa 0.98 Kappa 0.97Miss Rate 0False Alarm 1.80
kappa kappa
Total Count Total Count Expected Count Expected Count
1 Count 1 Count Expected Count Expected Count
Ref valueTotal
A0 Count
C0 Count
Expected Count Expected Count
kappa kappa
A*C Cross Tabulation C
Total C*Ref Value Cross Tabulation
Total Count Total Count Expected Count Expected Count
1 Count 1 Count Expected Count Expected Count
Ref valueTotal
B 0 Count
B 0 Count
Expected Count Expected Count
kappa kappa
B*C Cross Tabulation C
Total B*Ref Value Cross Tabulation
1 Count Expected Count Expected Count
Total Count Total Count Expected Count Expected Count
A0 Count
A0 Count
Expected Count Expected Count
1 Count
A*B Cross Tabulation B
Total A*Ref Value Cross Tabulation Ref value
Total
Q-Star Advance Project 33© Copyright, Confidential, Tata Motors Ltd
MSAMSA
MEASURE PHASE
CONCLUSION :
Target A B Ckappa > 0.75 0.95 0.93 0.97
Miss Rate Max 2% 2.56 2.56 0.00False Alarm Max 6% 1.80 2.70 1.80
0.98 0.97 0.990.03 0.027 0.020.03 0.000 0.00
EffectivenessPfaPM
Q-Star Advance Project 34© Copyright, Confidential, Tata Motors Ltd
DEFECT CONTRIBUTION
34
2
1
3
1
2
3
S.N. PROBLEM %
1 FRT STUD 60%
2 CENTER STUD 10%
3 JACK MTG 30%
MEASURE PHASE
Q-Star Advance Project 35© Copyright, Confidential, Tata Motors Ltd
I
SUB FRAME DIM SPECIFICATION
B 826
C 710
D 50
E 50
F 50
G 80
H 974
I 761
B
A
D
C
FG
E
H
Points DimensionA 710
MEASURE PHASE
Q-Star Advance Project 36© Copyright, Confidential, Tata Motors Ltd
SUB FRAME DIM MEASUREMENTSUB FRAME DIM MEASUREMENT
MEASURE
POINT
SPEC.
SB
NO.
93715
SB
NO.
93716
SB NO.
9371
7
SB NO.
9371
8
SBNO.93719
SBNO.93720
SBNO.9372
1
SBNO.9372
2
SBNO.9372
3
SBNO.
93724
A 710 708 709 707 708 709 707 709 708 706 707
B 826 824 823 425 826 825 824 825 823 824 824
C 710 710 710 709 708 709 710 709 710 708 709
D 50 49 51 50 50 49 50 49 50 50 50
E 50 50 50 49 50 50 49 49 50 50 49
F 50 50 49 50 50 50 50 50 49 50 50
G 80 79 80 79 80 80 80 80 80 79 80
H 974 972 971 973 972 974 973 972 972 973 973
I 761 761 760 761 759 759 758 758 759 759 758
I
B
A
D
C
F
G
E
H
ALL DIM MEASURED IN mm BY MEASURING TAPE .ALL DIM MEASURED IN mm BY MEASURING TAPE .
Q-Star Advance Project 37© Copyright, Confidential, Tata Motors Ltd
1st Step : -CMM Report Part Level (Before )
MEASURE & ANALYZE PHASE
Q-Star Advance Project 38© Copyright, Confidential, Tata Motors Ltd
FRAME SPECIFICATION
H
BA
D
C
F
G
E
B 826
C 710
D 50
E 50
F 50
G 80
H 974
Points DimensionA 710
MEASURE
Q-Star Advance Project 39© Copyright, Confidential, Tata Motors Ltd
FRAME OBSERVED DATA
MEASURE & ANALYZE PHASE
POINT
SPEC.
FRAME
NO.
570
7
FRAME NO.5708
FRAMENO.5709
FRAMENO.5710
FRAMENO.5711
FRAMENO.5713
FRAMENO.5714
FRAMENO.5715
FRAMENO.5716
FRAMENO.5718
A 710 710 711 713 712 712 711 712 712 711 712
B 826 825 823 424 826 824 823 824 824 823 824
C 710 709 708 709 708 709 708 708 709 710 709
D 50 50 49 50 50 49 50 49 49 50 50
E 50 50 48 49 50 50 49 49 50 49 48
F 50 50 49 50 50 50 50 50 50 50 50
G 80 79 80 79 80 80 80 80 80 80 80
H 974 974 977 975 978 977 976 975 976 975 975
A BC
D
E F
G
H
Q-Star Advance Project 40© Copyright, Confidential, Tata Motors Ltd
4040
S.NO. POINT NO. AXISNOMINAL
LHNOMINA
L RHERROR LH ERROR RH ERROR LH ERROR RH
X -78 -78 -0.58 -1.61 -0.84 -0.75
A Y -355 355 0.26 0.6 0.11 0.66
Z -102.5 -102.5 -0.79 1.04 -1.23 -2.21
X 285 285 -0.59 -1.7 -1.59 -2.23
B Y -355 355 -1.45 -1.22 1.03 0.84
Z -110.5 -110.5 -2.88 -0.81 -0.84 -3.82
X 507.5 507.5 0.69 -2.81 -1.29 -2.35
C Y -355 355 -2.41 -1.77 0.27 -0.52
Z -122.5 -122.5 -3.16 -1.01 -3.44 -3.46
X 587.5 587.5 -0.23 -1.76 -2.19 -2.83
D Y -355 355 -1.92 -2.01 0.15 0.06
Z -122.5 -122.5 -3.59 -1.66 -3.66 -3.68
X 91 91 -1.2 -2.48 -1.75 -1.52
8 Y -412.95 412.95 -2.44 1.88 -2.23 2.83
Z -102.5 102.5 -1.38 0.67 -3.19 -2.7
X 507.5 507.5 -1.38 -2.59 -1.62 -2.56
9 Y -304.72 405.28 -1.59 -2.14 0.26 0.2
Z -122.5 -122.5 -4.57 -1.1 0.96 -0.28
X 587.5 587.5 -1.59 -1.58 -1.1 -1.55
10 Y -304.72 405.28 -1.48 -2.54 2.35 -1.99
Z -122.5 -122.5 -2.97 -2.05 0.37 -1.14
X -78 -78 -0.88 -2.11 -1.29 -2.55
11 Y -304.66 -304.66 1.62 -2.94 1.44 -3.16
Z -102 -102 0.39 0.57 -1.91 -0.92
SUPER ACE FRAME CMM REPORT P1423822 (14.08.2014)P1422978
(06.08.2014)
6
8
4
1
7
2
SUB FRAME MTG
3
5
Frame CMM Report
Q-Star Advance Project 41© Copyright, Confidential, Tata Motors Ltd
Analyze & Improve
Q-Star Advance Project 42© Copyright, Confidential, Tata Motors Ltd
Why –Why 1: Sub frame hole mismatch with frame nut
Why –Why 2: Position of holes in sub frame shifted
Why –Why 3: Sub frame dimension not ok as per CMM
Why –Why 4: Position of locating pin shifted in Sub frame welding fixture.
42
Root Cause:- Locating pin shifted
in Sub frame welding fixture
WHY WHY ANALYSIS - 1
Q-Star Advance Project 43© Copyright, Confidential, Tata Motors Ltd
LH side bkt position shifted in +Y dir by 2.0 mm.
RH side bkt position shifted in +Y dir by 2.0 mm.
Correction on Side member for Sub frame mtg at M/S Autoline
IMPROVE PHASE
Q-Star Advance Project 44© Copyright, Confidential, Tata Motors Ltd
Jack Mtg. Hole position LH shifted in +Y direction by 2.0 mm
Correction on Assy subframe at BIW 1CJack Mtg. Hole position RH shifted in +Y
direction by 2.0 mm
IMPROVE PHASE
Q-Star Advance Project 45© Copyright, Confidential, Tata Motors Ltd
45
CMM Report Part Level ( After )
IMPROVE PHASE
Q-Star Advance Project 46© Copyright, Confidential, Tata Motors Ltd
46
LH side bkt position corrected in X dir by +2.0 mm.RH side bkt position corrected in X dir. By
– 2.0 mm
LH side bkt position corrected in X dir by -2.0
mm.RH side bkt position corrected in X dir. By
+ 2.0 mm
LH side bkt position corrected in X dir by 2.0 mm.
RH side bkt position corrected in X dir. By
– 2.0 mm
Correction on frame at Supplier
IMPROVE PHASE
Q-Star Advance Project 47© Copyright, Confidential, Tata Motors Ltd
47
LH side bkt position corrected in X dir by 2.0 mm.
RH side bkt position corrected in X dir. By
– 2.0 mm
Correction on frame Jack Mtg. point at Supplier
IMPROVE PHASE
Q-Star Advance Project 48© Copyright, Confidential, Tata Motors Ltd
4848
CMM Report Frame (After Improvement)
S.NO. POINT NO. AXISNOMINAL
LH NOMINAL RHERROR LH ERROR RH ERROR LH ERROR RH
X -78 -78 -0.2 -0.66 0.49 0.17
A Y -355 355 0.84 -0.55 1.15 1.03
Z -102.5 -102.5 1.19 1.94 0.57 1.04
X 285 285 -0.08 -1.19 0.54 -0.01
B Y -355 355 -0.29 -0.35 0.13 0.81
Z -110.5 -110.5 0.04 -0.61 -1.75 -0.69
X 507.5 507.5 0.21 -1.01 0.31 -0.33
C Y -355 355 -1.28 -0.74 -1.45 0.5
Z -122.5 -122.5 -0.54 2.35 0.02 -1.32
X 587.5 587.5 0.32 -1.01 -0.01 -1.03
D Y -355 355 -0.75 0.11 -1.1 0.77
Z -122.5 -122.5 1.62 -0.94 -0.36 -1.71
X 91 91 0.2 -1.45 0.33 -1.03
8 Y -412.95 412.95 -1.89 1.1 -1.06 0.74
Z -102.5 102.5 0.51 1.47 0.35 0.47
X 507.5 507.5 0.11 0.56 0.7 -0.85
9 Y -304.72 405.28 -0.39 1.03 -0.88 0.83
Z -122.5 -122.5 1.94 1.37 1.47 -1.89
X 587.5 587.5 0.36 -1.58 0.58 -1.02
10 Y -304.72 405.28 -0.33 0.09 -1.25 1.12
Z -122.5 -122.5 0.77 0.31 -1.87
X -78 -78 -0.6 -0.73 0.51 -1.54
11 Y -304.66 -304.66 1.26 -1.06 1.27 -1.2
Z -102 -102 1.35 -0.81 2.55 1.05
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7
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4
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P1426791 (05.09.2014) P1427105 (10.09.2014)
1
SUB FRAME MTG
2
SUPER ACE FRAME CMM REPORT P1426791 (11.8.14) P1427105(14.8.14)
Q-Star Advance Project 49© Copyright, Confidential, Tata Motors Ltd 49
IMPROVE PHASE
Q-Star Advance Project 50© Copyright, Confidential, Tata Motors Ltd
Why –Why 1: Sub frame hole mismatch with frame nut
Why –Why 2: Sub frame twisted during coil spring fitment.
Why –Why 3: Gap observed B/W resting block and sub frame during coil spring fitment process.
Why –Why 4: Resting block wear out.
50
Root Cause:- Sub frame twisted due to resting block wear
out.
WHY WHY ANALYSIS - 2
Why –Why 4: Check point not availed for resting block condition in JH sheet.
Q-Star Advance Project 51© Copyright, Confidential, Tata Motors Ltd
51
DEVELOPMENT OF SOLUTION
710MM
705 MM
Before fitment of coil spring DIM
After fitment of coil spring
Coil spring fitment with Sub Frame
Q-Star Advance Project 52© Copyright, Confidential, Tata Motors Ltd
SUB FRAME DIM 710mmSUB FRAME DIM 710mm
MEASURE & ANALYZE PHASE
ALL DIM MEASURED IN mmALL DIM MEASURED IN mm
Q-Star Advance Project 53© Copyright, Confidential, Tata Motors Ltd
53
Resting block wear out leads to sub frame twisting
New resting block installed
DEVELOPMENT OF SOLUTION
Q-Star Advance Project 54© Copyright, Confidential, Tata Motors Ltd 54
IMPROVE PHASE
Q-Star Advance Project 55© Copyright, Confidential, Tata Motors Ltd
Why –Why 1: Sub frame hole mismatch with frame nut.
Why –Why 2: Sub frame long mbr twists after engine stuffing operation due to high twisting moment .
Why –Why 3: Weight of Sub frame-engine assembly concentrated only on 2 studs
Why –Why 4:Assembly mounted with only 2 studs before rest of the studs/bolts are mounted.
55
Root Cause:- Twisting of sub frame during engine stuffing
due to the use of only 2 studs during the initial mounting
process.
WHY WHY ANALYSIS - 3
Why –Why 5: Insufficient gap for stud qualifying B/W Engine stuffing bed and sub frame.
Q-Star Advance Project 56© Copyright, Confidential, Tata Motors Ltd
SUB FRAME ASSY PROCESS SEQUENCE (BEFORE)
Two Center Stud (LH/ RH) used to mount the engine carrying sub frame
Mounting of remaining 8 studs and 6 bolts was done after the engine stuffing process.
Q-Star Advance Project 57© Copyright, Confidential, Tata Motors Ltd
SUB FRAME ASSY PROCESS SEQUENCE (AFTER)
2 Center studs+ 4 JACK Mtg studs+ 4 FRONT Studs (LH/RH) are now mounted before the engine stuffing operation.
Remaining 6 bolts are mounted after the engine stuffing process.
Q-Star Advance Project 58© Copyright, Confidential, Tata Motors Ltd
CURRENT STATUS (AFTER IMPLEMENTATION)
Q-Star Advance Project 59© Copyright, Confidential, Tata Motors Ltd
59
Improvement
Now stud qualifying is done before engine stuffing
Q-Star Advance Project 60© Copyright, Confidential, Tata Motors Ltd
Improvement
60
BEFORE
AFTER
Hole side increase 13 mm to 16mm
Q-Star Advance Project 61© Copyright, Confidential, Tata Motors Ltd
Improvement
61
BEFORE
AFTER
Sub frame Panel Side member LH hole size increase 11 mm to 12.5 mm
Q-Star Advance Project 62© Copyright, Confidential, Tata Motors Ltd
Improvement
62
BEFORE
AFTER
Sub frame Panel Side member RH hole size increase 12.5 mm to 14.0mm
Q-Star Advance Project 63© Copyright, Confidential, Tata Motors Ltd 63
IMPROVE PHASE
Q-Star Advance Project 64© Copyright, Confidential, Tata Motors Ltd
64
TARGET ACHIEVEDSub Frame Rework % after improvement
IMPROVE PHASER
ewor
k in
%
Q-Star Advance Project 65© Copyright, Confidential, Tata Motors Ltd
Control
Q-Star Advance Project 66© Copyright, Confidential, Tata Motors Ltd
Hard Control
Soft Control
• Frame critical DIM. Inspection Gauge made.• Frame critical DIM. Inspection Gauge made.• Calibration of welding fixture done• Trolley modification done to avoid transit damage.
• Work Instruction Updated & display in shop floor • Check point added in JH sheet for resting block condition.• Die spotting & polishing frequency revised & added in Die History card• On job training provided to operators for Proper matching sub frame with frame.
Way of Control Mechanism
CONTROL PHASE
Q-Star Advance Project 67© Copyright, Confidential, Tata Motors Ltd
STANDARDISATION
67
इसी प्रकार सेंट्रल स्टड 2 + Front stud 4 मे भी SMALL SIDE को बॉडी के INTERNAL THREAD पर PNEUMATIC GUN से टाइट करें LH & RH
अब 4 JACK माउंट स्टड को भी इसी प्रकार SMALL SIDE से बॉडी पर नऊमॅटिटक गुण दुवारा फि"ट करें
CONTROL PHASE
Q-Star Advance Project 68© Copyright, Confidential, Tata Motors Ltd
68
CONTROL PHASEJH CHECK SHEET
Q-Star Advance Project 69© Copyright, Confidential, Tata Motors Ltd
BEFORE AFTER
There was No gauge for checking sub frame dimension 710mm.
Now we have gauge for checking sub frame dimension 710mm.
BENEFITS:- Zero Rework , Quality improve , Cost & moral.
69
No Gauge for checking sub frame dimension.
CONTROL PHASE
Q-Star Advance Project 70© Copyright, Confidential, Tata Motors Ltd
BEFORE AFTER
There was No gauge for checking frame dimension 710mm.
Now we have gauge for checking frame dimension 710mm.
BENEFITS:- Zero Rework , Quality improve , Cost & moral.
70
No Gauge for checking frame dimension.
CONTROL PHASE
Q-Star Advance Project 71© Copyright, Confidential, Tata Motors Ltd71
Frame to be check on checking fixture from supplier end.
CONTROL PHASE
Q-Star Advance Project 72© Copyright, Confidential, Tata Motors Ltd
72
4 TIMES / SEASON
BENEFITS
Tangible Benefits:-
We save rework manpower (2 in nos.) cost of 30000Rs. per month 30000 *12 (month)= 3,60,000 Rs. p.a.
4 Taps & 1 Conical bit per day (670Rs.) = 17420Rs. per month 17420* 12 (month) = 2,09,040 Rs. p.a.
4 Drill bits Cost per day (4900Rs.) = 127400Rs. per month 127400 * 12 = 15,28,800 Rs. p.a.
Total Amount = 20,97,840 Rs. Per annum
Cost saving of Rs 20.97 Lacs/ annum
Q-Star Advance Project 73© Copyright, Confidential, Tata Motors Ltd
Eliminate customer complain.
Improved presentation skill.
Improved analytical knowledge.
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Intangible Benefits:-
BENEFITS
Knowledge about 6 Sigma tools.
Improved team work & self confidence.
Q-Star Advance Project 74© Copyright, Confidential, Tata Motors Ltd
YOUR ARE
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