six sigma - final 1

8/3/2019 Six Sigma - Final 1

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UNDERSTANDING SIXSIGMA

UNDERSTANDING SIXSIGMA


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WHAT IS SIX SIGMA?

Six Sigma is a disciplined, customercentric, data driven approach ofcontinually improving process, qualityand productivity to result in bottomline profitability.


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INTRODUCING SIX SIGMA TRAINING TOIT EMPLOYEES

As part of the new joinee program, weundertake Six Sigma training initiatives.This initiative is to educate employeeson Six Sigma.


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DMAIC OVERVIEW

Define the problem and customer requirements.

Measure defect rates and document the process in its currentincarnation.

Analyze process data and determine the capability of theprocess.

Improve the process and remove defect causes.

Control process performance and ensure that defects do notrecur.


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SIX SIGMA SIPOC MODEL

SIPOC stands for; Supplier, Input, Process, Output, andCustomer. So with this visual in mind, notice that we are

looking at our processes from the point of taking in rawmaterials.

Suppliers Customers

Inputs OutputsProcess

Inputs


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SIX SIGMABREAKTHROUGH MODEL

Process Characterization

1. Define project and process measurement (diagnosis)

2. Evaluate existing sigma (capability study)

3. Analyze process data

Process Optimization/Simulation

1. Improve and optimize process

2. Evaluate new sigma (capability study)

3. Control and maintain the process

Six Sigma

Performance

Process

Management

Customer

Driven

Statistical

Analysis

Increased

ValueHigher Profit

Reduced

Variation


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SIX SIGMA SYSTEMS

Six Sigma systems include the following concepts:

1.The fastest rate of improvement in customer satisfaction, cost,quality, process speed and invested capital.

2. A systematic data-driven approach in analyzing the root cause ofmanufacturing, as well as business problems/processes anddramatically improving them.

3. A project-driven system based on customer needs.4. Improve customer satisfaction and supplier relationships.

5. Expand knowledge of product and processes.


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WHERE DO YOU NEED TO FOCUS?

Three major roles

ImplementerLearns the toolsWorks the processSolves day to day problems

ManagerLearns the methodology

Manages a value streamReviews project teams

LeaderEstablishes the vision for the futureSets prioritiesEncourages


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SIX SIGMA TRAINING

Yellow Belt

Six Sigma Yellow Belt certification provides anoverall insight to the techniques of Six Sigma, itsmetrics, and basic improvement methodologies.

Green Belt

Six Sigma Green Belt training provides participantswith enhanced problem-solving skills, with anemphasis on the DMAIC (Define, Measure, Analyze,Improve and Control) model.

Black Belt

Six Sigma Black Belt Training provides you with athorough knowledge of Six Sigma philosophies andprinciples (including supporting systems and tools).


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SIX SIGMA CERTIFICATION - CAN IT BENEFITTHE ECONOMY?

Six Sigma process could very wellhelp businesses to improveperformance and quality, leadingto better sales, and betterment ofthe economy as a whole.


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SIX SIGMA PROCESS IMPROVEMENT - GETTINGIT RIGHT THE FIRST TIME

Six Sigma Process improvement is all about utilizing theinformation that you have to arrive at the best solutionpossible in the least amount of time.


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SIX SIGMA - EFFECTIVE IN A BADECONOMY?

Six Sigma can be very effective forthose who can spare the time andexpense of completing a qualityimprovement project.


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BENEFITS OF SIX SIGMA

Generates sustained success

Sets performance goal for everyone

Enhances value for customers

Accelerates rate of improvement

Promotes learning across boundaries

Executes strategic change


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Part IIPart II


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THE SIX SIGMA STRATEGY

Improve customer satisfaction & shareholder value

Reducing variability in every aspect of

your business


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WHY USE SIX SIGMA?

Delivers customer satisfactionand

cost improvement resultsfaster


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WHY USE SIX SIGMA?


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SIX SIGMA DEFINED

3 sigma (historical standard)93.32% perfection

4 sigma (current standard)

99.38% perfection

6 sigma (future standard)99.9997% perfection

3.4 errorsper million opportunities


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WHY NOT 3 SIGMA?

20,000 lost articles of mail per hour 15 minutes of unsafe drinking water each day

5,000 incorrect surgical operations each week

2 short/long landings at most major airports each day

200,000 wrong drug prescriptions each year

No electricity for 7 hours each month

40,500 newborn babies dropped each year


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3 sigma

200,000 incorrect drugprescriptions every 1 year

40,500 newborns dropped every1 year

6 sigma

1 incorrect drugPrescription every 25

years

3 newborns droppedevery 1 century

Technology Industry: 4 Sigma(6,000 defects per million opportunities)


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Sigma Level

Cost & Cycle Time


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six sigma - final 1

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