site assessment handbook
DESCRIPTION
HandbookTRANSCRIPT
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Q1 Manufacturing Site Assessment
ApplicationGetting Started
Handbook for Suppliers
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Benefits
Replaces the Q1 Manufacturing Site Assessment Excel document with an intuitive web-enabled solutionDoes not modify the current site assessment process, instead updates the tools used in the process24 hour access to the site assessment
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Features
The ability to securely access site assessments online from any location through CovisintEmail notification of:
The supplier’s site assessment submittalThe site’s change in approval status
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Tabs
Links
Buttons
Click on a tab, button or link to navigate throughout the application
Click on a tab, button or link to navigate throughout the application
URL: https://web.sfq.ford.com/sfq/home/msaHome.doURL: https://web.sfq.ford.com/sfq/home/msaHome.do
Navigation
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Q1 Manufacturing Site Assessment Homepage
The Q1 Manufacturing Site Assessment Homepage welcomes the user and provides a brief description of the application and howit should be used
URL: https://web.sfq.ford.com/sfq/home/msaHome.do
The Q1 Manufacturing Site Assessment Homepage welcomes the user and provides a brief description of the application and howit should be used
URL: https://web.sfq.ford.com/sfq/home/msaHome.do
To open a site assessment, enter the 5 digit site code and click the Go button
To open a site assessment, enter the 5 digit site code and click the Go button
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Instructions
The Instructions screen provides details on how to complete the Q1 Manufacturing Site Assessment
The Instructions screen provides details on how to complete the Q1 Manufacturing Site Assessment
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Site Information
The Site Information screen displays supplier and STA Engineer information for the current site
The Site Information screen displays supplier and STA Engineer information for the current site
STA Engineer
Information
Supplier Information
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Assessment
The Assessment entry screen represents the assessment—enter the responses, use the calendar icons to add and remove dates and use the buttons and links to navigate within the assessment
The Assessment entry screen represents the assessment—enter the responses, use the calendar icons to add and remove dates and use the buttons and links to navigate within the assessment
Assessment navigation
buttons and links
Calendar icons
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Assessment Summary
The Assessment Summary displays metrics for each element and provides a summary of ratings for each element and sub-element in the assessment
The Assessment Summary displays metrics for each element and provides a summary of ratings for each element and sub-element in the assessment
:
Element Rating
Sub-element Ratings
Element Metrics
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Submit Assessment1. Click the Submit button to submit the site assessment to Ford Motor Company
1. Click the Submit button to submit the site assessment to Ford Motor Company
2. Confirm or cancel the assessment submittal
2. Confirm or cancel the assessment submittal
3. Upon successful submittal, a “success” message will be displayed--the assigned STA Engineer is automatically notified of the submittal
3. Upon successful submittal, a “success” message will be displayed--the assigned STA Engineer is automatically notified of the submittal
*Note: Upon submittal failure, an “errors” screen will detail all errors—correct the errors, then submit the assessment again
*Note: Upon submittal failure, an “errors” screen will detail all errors—correct the errors, then submit the assessment again
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Downloads
Users are able to download and print the following using Microsoft Excel:
•A list of Q1 Manufacturing Site Assessment Acronyms
•A blank Q1 Manufacturing Site Assessment Evaluation Matrix
•A blank Manufacturing Process Checklists
Users are able to download and print the following using Microsoft Excel:
•A list of Q1 Manufacturing Site Assessment Acronyms
•A blank Q1 Manufacturing Site Assessment Evaluation Matrix
•A blank Manufacturing Process Checklists
Links to Excel
documents
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Reports
Users are able to generate the Q1 Manufacturing Site Assessment report in Microsoft Excel
Users are able to generate the Q1 Manufacturing Site Assessment report in Microsoft Excel
Generate Q1 Manufacturing
Site Assessment
Report
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Frequently Asked Questions (1)Can I update the assessment using more than one Internet Browser window?
No--doing so will corrupt the assessment data and will prevent your STA Site Engineer from being able to review the assessment. The site assessment should only be updated and submitted using one Internet Browser window.
How do I get access to my company’s assessments within the web based Q1 Manufacturing Site Assessment application?
Once the user has accessed the Ford Supplier Portal, click on the web based Q1 Manufacturing Site
Assessment application link—the homepage should be displayed, or go to:https://web.sfq.ford.com/sfq/home/msaHome.do
I get a list of errors when I try to submit my site assessment, what do I do?Go to the Site Information or Assessment sections as provided by the error message and
correct the errors, then resubmit the assessment—you will receive a message indicating successful submission when all errors have been eliminated.
Will I get a reminder email when my site assessment is due?No, however, the due date for the site assessment is displayed in SIM.
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Frequently Asked Questions (2)I receive a "Site Code is invalid" error when I enter my site code on the web based Q1 Manufacturing Site Assessment search screen -- I am responsible for this site code, why am I receiving this error?
There are 3 possible causes that will trigger this error message:a) The site code is incorrect--re-enter the site codeb) You do not have access to this site code -- contact your company's Corporate Security Administrator
(CSA) to request access. To look up your CSA: access the Covisint website at http://www.covisint.com/, and then login, using your Covisint user ID and password, then click on the "Ford Supplier Portal" link in the "Covisint Applications" section, then click on the "CSA Lookup" link in the "New to FSP" section
c) You do not have access to the web based Q1 Manufacturing Site Assessment application--request access to the application via Covisint. To request access to the web based Q1 Manufacturing Site Assessment application:
1. Login to the Covisint website at http://www.covisint.com/2. Click on the "Administrative Tools" link in the "Administrative" section3. Click on the "Request a service package" link4. Click on the "request sub-package (application package)" link in the Ford Supplier Portal
section5. Click the "request" button for the web based Q1 Manufacturing Site Assessment
application in the "Quality" section6. Complete the request process by entering a request reason and selecting site codes
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Frequently Asked Questions (3)I receive a "Site Code is invalid" error when I enter my site code on the web based Q1
Manufacturing Site Assessment search screen -- I am responsible for this site code, why am I receiving this error?
(continued from prior page)d. Once you get access approval to your site code from your CSA, please wait
for 30 minutes to 1 hour before verifying your access to the Web Based Q1 manufacturing Site Assessment application.
e. If you are not successful even after trying the above 4 options please put in a request for help to [email protected] or click on the Contact us link in the top right hand side of the Q1 Manufacturing site assessment and send an email stating your problem and request for help.
Can Tier2 suppliers submit their Site Assessment using the Web based Manufacturing Site Assessment Application and how do they request access to the Covisintapplication?
Yes, Tier 2 Suppliers can submit their site assessment using the Web based Manufacturing Site Assessment Application, but they need to have access to the Covisint application and after obtaining this they must request access to the Web based Manufacturing Site Assessment Application through Covisint.
To request access to Covisint, go to http://www.covisint.com/contact/contactEnroll.shtmlTo request access to the Web Based Manufacturing Site Assessment, please refer to Pages 4
through 12 of the Supplier Reference Manual.
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Frequently Asked Questions (4)How do I access the training material of the web based Q1 Manufacturing Site Assessment?To access the training material, first log into Covisint FSP and then click on the links below (or copy the link into your web browser).
The link to the Supplier Handbook is <https://web.qpr.ford.com/sta/Site_Assessment_Handbook.pdf>
The link to the Supplier Reference Guide <https://web.qpr.ford.com/sta/Q1_Manufacturing_Site_Assessment_Reference.pdf>
Every time I click on one of the links to the training documents via Covisint or the web based Q1 Manufacturing Site Assessment system, my computer locks up. Can you tell me how to access the 2 Training documents?The training documents are on a SIM server and if you do not have access to the SIM (Supplier Improvement Metrics) application you may encounter this problem. Once you get access to SIM, you should be able to review the documents.
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Frequently Asked Questions (5)My request to the web based Q1 manufacturing site assessment is rejected what do I do?In general, when an individual's application at a supplier is rejected by his/her company's Corporate Securities Administrator (CSA), he/she must contact the appropriate CSA to understand the rationale. Covisint will also provide a link to a list of CSAs in the rejection response/e-mail.
My computer locks up after I open the Reference manual and scroll a few pages of it.This is a Computer System problem (your PC, most likely the Browser settings) and is not a problem with the Q1 MSA application. Close all open applications on your system (except your Internet Browser), then try opening the file again. If it still locks up then attempt to save a copy of the file on to your hard disk and then open it. If this does not work, contact your local PC support group.
When I click the "next" or "save" button, I get the following error: "Application Exception: Please contact the application administrator for assistance".This is often caused by a session timeout – 20 minutes without activity. (Please see section 8 "Errors and Exceptions" of the Reference Manual).
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Frequently Asked Questions (6)I put in a request to access the Web Based Q1 manufacturing SiteAssessment in Covisint, but this request was rejected? What is the next step for me? In general, when someone at a supplier is rejected by their company's Corporate Security Administrator (CSA), they must contact their company's CSA to understand the rejection rationale. To look up your CSA: go to the Covisint website at http://www.covisint.com/, login using your Covisint userid and password, click on the "Ford Supplier Portal" link in the "CovisintApplications" section, then click on the "CSA Lookup" link in the "Ford Supplier Portal" section.
Can I, as a Tier2 supplier with a GSDB code submit my Site Assessments using the Web based Manufacturing Site Assessment Application? And if so, how can I request access to the Covisint application?Yes, Tier 2 Suppliers with GSDB codes can submit their site assessments using the Web based Manufacturing Site Assessment Application, but they need to have access to theCovisint application. The Tier 2 supplies must then request access to the Web based Manufacturing Site Assessment Application through Covisint.To request access to Covisint, go to http://www.covisint.com/contact/contactEnroll.shtml.To request access to the Web Based Manufacturing Site Assessment, then please refer to Pages 4 through 12 of the Supplier Reference Manual.