sip trunking case study (medtronic) part 1
TRANSCRIPT
2 | MDT Confidential
Agenda
• Company Overview• Current SIP Implementation• Key Drivers for Change• Lessons Learned• Q&A
3 | MDT Confidential
Medtronic Overview
• $15B Medical Device Manufacturer • 38,000 Employees Worldwide • 280 Locations Globally• Primary WAN Infrastructure Verizon MPLS
4 | MDT Confidential
Current SIP Implementation
• Minnesota – 8,000 Cisco IPT Users
– First 100 Outbound Concurrent Calls via SIP Trunk
– Over 100 Overflows to Traditional PRIs (Loc & LD)
– 200 DIDs Ported to SIP for Inbound
– Dedicated SIP Trunk Terminates on Acme Packet SBC
• US Deployment – 65 of 101 Sites Migrated to SIP - 100%
– Shared SIP Trunk Terminates on Acme Packet SBC
5 | MDT Confidential
IPT & SIP Components Supporting Deployment
1FB – 911
Only
PRIs
US Sites less the 100 users
Verizon BusinessMPLS
Verizon Session Border Controllers
ACME Session Border Controllers
PSTN
PSTNIP Gateways
Fax Machine
Twin Cities Metro Area
Cisco IPPhone
Cisco IPPhone
Cisco IPPhone
Twin CitiesIPT Cluster
Cisco IPPhone
US RegionalIPT Cluster
Edge Rtr& Analog
Ports
6 | MDT Confidential
Media & Signaling Path - Twin Cities
1FB – 911
Only
US sites less the 100 users
Edge Rtr& Analog
Ports
Verizon BusinessMPLS
Verizon Session Border Controllers
ACME Session Border Controllers
PSTN
PSTNIP Gateways
Fax Machine
Twin Cities Metro Area
Cisco IPPhone
On Net Site to Site
Cisco IPPhone
Cisco IPPhone
Signaling Path Media Path
Twin CitiesIPT Cluster
Off Net to PSTN via SIP
US RegionalIPT Cluster
Cisco IPPhone
7 | MDT Confidential
Media & Signaling Path – Remote Sites
1FB – 911
Only
US sites less the 100 users
Verizon BusinessMPLS
Verizon Session Border Controllers
ACME Session Border Controllers
PSTN
PSTNIP Gateways
Fax Machine
Twin Cities Metro Area
Cisco IPPhone
Cisco IPPhone
Cisco IPPhone
Twin CitiesIPT Cluster
IP Voice calls negotiate to G.729 (32k)
SBC Provides demarc between Medtronic & Vzb
Signaling Path Media Path
Fax negotiate to G.711 (80k)
Edge Rtr& Analog
Ports
Cisco IPPhone
US RegionalIPT Cluster
8 | MDT Confidential
Key Drivers for Change
• Contract Renewal Feb 09. – Verizon Selected Based on Blended Cost Save– Substantial Reduction on Blended LD Costs
• SIP ROI for Sites Below 100 Users– Up to 70% Overall Save (Elimination of Local Loop)
• SIP ROI Justified IPT Migration for Remote Sites– Provides Additional 20% Save on LD and Audio
Conferencing (On Net)
• Establishes Strategic Position for Future Changes