Sinteza CoSherbime & Zgjidhje

Erion NAKO l Klajdi KANANI

Axhenda

• Partneriteti me Dell EMC

• Skuadra dhe Certifikimet

• Sinteza Professional Services

• Sherbimet e Suportit

• Modelet dhe Termat e SLA

• Modeli ITIL & Help-Desk System

• Zgjidhjet mbi Dell EMC

• Akritektura Hyper-V Cluster mbi Dell EMC VRTX

• Zgjidhja me virtualizim per Think Client Wyse

• Q&A

Partneriteti me Dell EMC

Partner I DellEMC qe prej

1998

I vetmi partner I nivelit GOLD ne

Shqiperi

Mesatarisht150+ Server dhe20+ Storages teshitura ne vit.

Mbi 1000+ kliente qeperdorin

pajisjet DellEMCte ofruara nga

Sinteza Co.

Skuadra dhe Certifikimet

5 Engineers te certifikuar ne DellEMC.

Server, Storage, Networking

Niveli Master ne PowerEdge Servers & “Arkitekt” ne Storage SC/ST Series.

Sinteza Professional Services

Support

• Skuader e dedikuar per support 24/7 dhe SLA e pershtatur pe cdo klient.

• Menaxhim I spare-parts dhe pergjigje ne kohe te shpejte 2-4 ore ne site

• Respektim I KPI-ve dhe raport I detajuar ne fund te muajit per cdo kontrate.

SLA Model

• Gold ( 24/7/365, 30 min response, 2 hours on-site, 8 hours repair )

• Silver ( 8X5, NBD, 4 hours response, 8 hours on-site, 24 hours repair )

• Bronze ( 8X5, NBD, 8 hours response, Best Efforts, 72 hour repair )

ITSM

• Modeli ITIL V3 I implementuar me Service Delivery Management

• Sistemi I Help-Desk me access per klientet me SLA, http://portal.sinteza

• Certifikime: Microsoft, CompTIA, ITIL, PMP, Networking, Security, etc.

Virtualizim per Thin-Client Wyse

DellEMC R730 (Management & Compute) – 2 cope. ( VDI Desktops & RDSH Sessions )

Dell Networking Switch S4048 – 2 cope.

DellEMC Unity 300 - 1 cope.

Virtualizim per Thin-Client Wyse

Modeli i Serverit & Wyse Thin-Client

Wyse 3030 LT Thin Client (ThinOS, Thin Linux)

Wyse 5060 Thin Client (ThinOS, Thin Linux, WES7P, WIE10)

Wyse 7020 Thin Client (WES 7/7P/8, WIE10, Thin Linux)

Hyper-V Cluster mbi VRTX

Microsoft Windows 2012 OS

Hyper-V Cluster

DellEMC PowerEdge VRTX

DellEMC Networking

Dell Hardware Management

Dell EMC VRTX

• Compute and Storage integration

– 5U Tower Chassis (Rackable)

– Up to 4 server nodes, hot plug and serviceable • M630 half-height 2-socket nodes • M830 full-height 4-socket nodes

• Shared Storage– Huge capacity with 12 x 3.5” or 25 x 2.5” hot plug HDDs– SAS, NLSAS, or SAS SSD hot plug drives – Optional FIPS 140-2 certified self-encrypting drives (SED)– Optional redundant PERC for RAID controller failover inside the chassis

• JBOD Expansion Options– Expand storage by connecting up to four MD1200 or MD1220

• Integrated networking – Ethernet– 10GbE & 1GbE internal switch module – Optional Pass-Thru Module– Optional dual port or quad port 10GbE NIC on server nodes

• Flexible, expandable I/O – 8 PCIe slots– 3 full height / full length – 5 low profile / half length

Full Systems Management capabilities • Simple/Easy-to-use• Consistent with Chassis Management Controller in the data center

• Office level acoustics & power • High Availability - Redundant PERCs/PSUs/Fans/Blowers

Konfigurim i Disqeve Virtuale

Dizenjim i Hyper-V Cluster

Management & Infrastructure VMs

Workload VMs

Management & Infrastructure Resource Pool

Cluster Quorum & Management CSV

Workload CSV

…faleminderit per vemendjen!!

Q&A ?

Erion NAKO l Klajdi KANANI