Singular CANIMay 21, 2015

Reimagine 2015 and BUILD2015

Morne Wolfaardt @mwolfaardt

Session agenda

TrendsReimage 2015

Looking Ahead

Q&ADemo BUILD 2015Power BI

Social Engagement

Microsoft Dynamics Re-Imagine 2015

Competitors Mint and AccTech perceived to be market leaders Strong professional demo focus Some poor demos and talks reflected badly on the partners. This

emphasizes the importance of preparing and being professional SWAG (Freebies) Jet Reports – demo was engaging Singular lacked visibility

Looking ahead to Reimagine vNext How can we make a strong positive impact at events

like these?

Trends

Social Media and Power BI CRM 2015 Mobile first, cloud first Power BI Integration with other services Analysis Parature Yammer

SocialListening

SocialAnalytics

SocialEngagement

SocialCRM

Social Listening 9 languages across five sources Facebook*, Twitter, Blog, Video, and

News. Experience rich data visualizations, Sentiment analysis, phrase clouds, top

fans, Top critics, and top hashtags. Build deeper relationships with customers Fully contextual and integrated across

sales, marketing and service. See social insights from within Microsoft Dynamics CRM or Microsoft Dynamics Marketing

Social Analytics

Social Engagement

Social CRM

Power BIDemo

BUILD 2015 Johannesburg June 12, Vodaworld Johannesburg Free event Windows 10 Universal Windows Platform Microsoft Edge & Web Apps