single order processing (non-lmd)
TRANSCRIPT
Single order processing (Non-LMD)
In this module we will discuss :-
A. Who are non last mile delivery(Non-LMD) sellers?
B. Overview of orders tab o seller panel
C. How can you process single order?
D. Packaging material & guidelines
Who are non last mile delivery(Non LMD) sellers?Sellers who do not use Paytm logistic service and they have to fulfil the logistics related requirements on their own
1 Who are non LMD sellers?
Benefits:
• Decide upon the pin code you want to serve• Closer to the customer thereby better understanding of their needs• Seller has the freedom to chose his means of delivery and thus can save on charges
Overview of Orders tab on seller panel
2 Overview of orders tab
1 Orders tabHere you can check your all orders
2 Date filterYou can use this filter to view your old orders
3 Search filterYou can use this filter to search orders using their different ids or stagesE.g. Order id, shipped
Tip- You can search multiple values separated by comma in search filter.
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There are six stages of single order processing
3 Order processing A Stages in order processing
To acknowledge
Acknowledge the order
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Delivered
Order is delivered to the customer
6Shipped
Order is shipped from your warehouse by assigned courier
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To invoice
You have to Enter AWB no
2 To pack
Download packaging slip from To Pack and then request manifest
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To request pickup
Download manifest slip and ship the order accordingly
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How can you process single order?Steps to process single order
(1/16)
Click on Acknowledge
Click on Orders tab
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Order processing B To acknowledge3
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How can you process single order? (2/16)
Click on Ok to confirm the order
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Order processing B To acknowledge3
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How can you process single order?
Order processing To invoice
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Click on To Invoice from the dropdown
Click on Enter AWB5
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How can you process single order?Process to enter courier details
Order processing To invoice
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Select courier name from the dropdownlist
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How can you process single order?
Order processing To invoice
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Enter AWB numberIt is a courier tracking number which is used to track the packet
Select check box and Click on Submit
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C
Note– You will have to ask your courier partner to generate AWB number in advance.
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How can you process single order?
Order processing D To pack
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Click on Download Packing Slip
Click on To Pack from the dropdown
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How can you process single order?
Order processing
11 Enter your IMEI number or you can scan it and click on Ok
Only If you are an electronic seller you need to enter IMEI number
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D To pack3
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How can you process single order?
Order processing
This is a sample Packing Slip, you have to tear it into 2 parts
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a b
Packaging Slip– You have to paste it outside the packaging box
Retail Invoice – You have to insert it inside the packaging box
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b
D To pack3
How can you process single order?
Order processing
Your order moves to “To request pickup” from where you’ll download the manifest
12 Click on To request pickup from the dropdown
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E To request pickup3
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How can you process single order?
Order processing
13 Click on request pickup from the dropdown to download the manifest
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E To request pickup3
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How can you process single order?
Order processing
12a Click on To request pickup from the dropdown
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E To request pickup3
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Scan and move to manifest is an alternate method of downloading manifest for the scanned shipment on the panel
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13a Click on Scan and move to manifest from the dropdown
How can you process single order?
Order processing
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E To request pickup3
13c Click on Create & Download to download manifest
13b Use scanner to scan bard code of shipment id from packaging slip
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How can you process single order?
Order processing
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E To request pickup3
This is a sample Manifest, which contains the details of your courier partner
How can you process single order?
Order processing
Click on Pickup awaited
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F Mark shipped3
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Your order moves to “Pickup awaited” from where you’ll mark shipped
How can you process single order?
Order processing
Click on Mark shipped
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F Mark shipped3
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How can you process single order?
Order processing
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G Shipped 3
Click on Shipped to view the orders that are shipped
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Packaging material & guidelines
4 Packaging material & guidelines
Your product goes through a tough journey until delivered
Protection
Information
Convenience
Follow our packaging guidelines & don’t worry!
Packaging material
Tip- If you are an OEM seller, you could repack to make your product more presentable
Cushion the product inside the package with things such as bubble wrapping
Use tapes liberally on joints and edges
Use strong material that keeps the product safe from scratches or damage on the outside.
Use ‘Fragile’ sticker if applies to the product type
4 Packaging material & guidelines A Packaging material
Labelling guidelines
Add all other details and documents necessary
Print the shipping label clearly and stick it on the pack
Please make sure that it is not wrinkled and all details are clearly visible, including the barcode
Tip- For category wise packaging guidelines – Click here
4 Packaging material & guidelines B Labelling guidelines
Thank you!For any query please raise a ticket on support