single order processing - local commerce seller
TRANSCRIPT
Single order processing (local commerce sellers)
In this module we will discuss :-
1. Who are non last mile delivery(Non-LMD) sellers?
2. How can you process single order?
Who are non last mile delivery(Non LMD) sellers?Sellers who do not use Paytm logistic service and they have to fulfil the logistics related requirements on their own
1 Who are non LMD sellers?
Benefits:
• Decide upon the pin code you want to serve• Closer to the customer thereby better understanding of their needs
Orders tab
2 Overview of orders tab
1 Orders tabHere you can check your all orders
2 Date filterYou can use this filter to view your old orders
3 Search filterYou can use this filter to search orders using their different ids or stagesE.g. Order id, shipped
Tip- You can search multiple values separated by comma in search filter.
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There are six stages of single order processing
3 Order processing A Stages in order processing
To acknowledge
Acknowledge the order
1
Delivered
Order is delivered to the customer
6Shipped
Order is shipped from your warehouse
5
To invoice
You have to Enter AWB no
2 To pack
Download packaging slip from To Pack and then request manifest
3
Manifest requested
Download manifest slip and ship the order accordingly
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How can you process single order?Steps to process single order
(1/14)
Click on Acknowledge
Click on Orders tab
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Order processing B To acknowledge3
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How can you process single order? (2/14)
Click on Ok to confirm the order
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Order processing B To acknowledge3
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Order processing To invoice
(3/14)
Click on To Invoice from the dropdown
Click on Enter AWB5
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C3
How can you process single order?
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Process to enter courier details
Order processing To invoice
(4/14)
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Select vendor self from the list of options
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C3
How can you process single order?
Order processing To invoice
(5/14)
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Enter “By Hand” in the place of AWB number
Select check box and Click on Submit
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C3
How can you process single order?
Order processing D To pack
(6/14)
Click on Download Packing Slip
Click on To Pack from the dropdown
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How can you process single order?
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Order processing
11 Enter your IMEI number or you can scan it and click on Ok
Only If you are an electronic seller you need to enter IMEI number
(7/14)
D To pack3
How can you process single order?
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Order processing
This is a sample Packing Slip, you have to tear it into 2 parts
(8/14)
a b
Packaging Slip (Optional)– You have to paste it outside the packaging box
Retail Invoice – You have to insert it inside the packaging box
a
b
D To pack3
How can you process single order?
Order processing
Your order moves to “To Manifest” from where you’ll download the manifest
12 Click on To request pickup from the dropdown
(9/14)
E To request pickup3
How can you process single order?
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Order processing
Click on Mark shipped
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(10/14)
E Mark shipped3
How can you process single order?
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Order processing
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Click on Ok confirm the manifest
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(11/14)
E To manifest3
How can you process single order?
Order processing E To manifest
This is a sample Manifest.
(12/14)
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How can you process single order?
Order processing
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E Shipped 3
How can you process single order?
Click on Shipped to view the orders that are shipped
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Order processing G Customer acknowledgement form
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How can you process single order?
Product Delivery Form
I hereby confirm that the purchase made on Paytm for an amount of Rs __________ on _______________
(Date) at Paytm.com has been done for me. Delivery for order id __________ has been done for me by
hand.
(Name and Signature of the customer)
(Name and Signature of the merchant)
You have to get signed this customer acknowledgement form by customer once delivery is done
Thank you!For any query please raise a ticket on support