SINGAPOREAPRIL 15 - 17, 2015

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FREQUENTLY ASKED QUESTIONS

1.WhywillUSANAhosttwoConventionsintheAsiaPacificregionfrom2015?WeareinvestingmoreinDistributorsfromourfast-growingAsiaPacificregion.HoldingtwoConventionsnotonlygiveusthecapacitytocatertogrowingattendance,italsoallowsustobettermeetthelanguageandculturaldiversityoftheregion.Plus—wegettorecognisemoreDistributorstoo!

2.WhereandwhenwillthetwoConventionsbeheld?TheUSANAAsiaConventionwillbeheldinHongKong(AsiaWorldExpo)on26-28March2015,whereastheUSANAPacificConventionwillbeheldinSingapore(SuntecInternationalConvention&ExhibitionCentre)on15-17April2015.

3.WhichConventionshouldIattend?Youshouldconsideryourpreferenceonlanguageandcontent,andalsowhereyouandyourteammemberswillberecognised.• MandarinwillbethelanguageusedintheUSANAAsiaConvention,whereaheavieremphasiswillbe

placedonChinesespeakersandcontent.AndwewillrecognisetheachievementofDistributorsfromHongKong,TaiwanandBabyCareChinainthisevent.

• EnglishwillbetheprimarylanguageusedintheUSANAPacificConvention,withspeakersandcontentmorevariedinternationally.TheeventwillrecognisetheachievementofDistributorsfromAustralia,NewZealand,Japan,Korea,Singapore,Malaysia,PhilippinesandThailand.

4.WilltherebetranslationservicesatthetwoConventions?Simultaneousmulti-lingualvoicetranslationwillonlybeavailableattheUSANAPacificConvention.TheAsiaConventionwillbeconductedentirelyinMandarin,withthefewEnglishkeynotespeechessubtitledonscreen.

5.CanIattendbothConventions?Yes.Distributorswhohaveteamsinmultiplecountriesintheregionwillparticularlybenefitfromattendingbothevents.

6.IamanAustraliaDistributorandIchoosetogototheUSANAAsiaConventioninHongKong.CanIrequesttoberecognisedonstagethere?No.ThecountryofyourDistributorshipwilldeterminewhereyouwillberecognised.(SeelistinQ3).

7.WhatwillhappentoAnnualAwardsliketheAsiaPacificGrowth25,andtheAPTopIncomeEarners?EachConventionwillnowrecogniseitsowntopachievers.Forexample:ThefastestgrowthDistributorsfromHongKong,Taiwan,andBabyCareChinaasaregionwillbecometheAsiaGrowth25.AndDistributorsfromAustralia,NewZealand,Japan,Korea,Japan,Singapore,Malaysia,PhilippinesandThailandwillcompeteforplacesinthePacificGrowth25.So,everyonewillnowhaveabetterchancetowinanAward!

8.WhencanIregisterfortheConventions,andhowmuchdoesaticketcost?Registrationwillopenlaterin2014.Watchoutforourannouncementonticketpricesandregistrationpolicyatalaterdate.

9.Whycan’tIregisternow?Weareworkingtowardsafairersystemofallocatingtickets,sothatasmanyDistributorshaveachancetoat-tendourConventions.Inthepast,afewleaderswithlargeteamsmade“bulkpurchases”oftickets,whichde-privedthosewhowerenotabletocommittoattendingayearinadvance.Wewillannouncenewrules,whichlimitthenumberofticketsperDistributorship,andsetreasonablecostsfortickettransfers.