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Simple Smart Card Applications for Paratransit Systems CalAct Fall Conference 2011 Presented by RouteMatch Software

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Page 1: Simple Smart Card Applications for Paratransit Systems...Smart Card (chip card, memory card, integrated circuit card) Contact smart cards are the size of a conventional credit or debit

Simple Smart Card Applications for Paratransit Systems CalAct Fall Conference 2011 Presented by RouteMatch Software

Page 2: Simple Smart Card Applications for Paratransit Systems...Smart Card (chip card, memory card, integrated circuit card) Contact smart cards are the size of a conventional credit or debit

RouteMatch Enterprise Solution

• Fixed Route Management Systems

• Paratransit Management System

• Automated Real Time Dispatching

• Real Time Mobile Data Systems

• Traveler Information Systems

• Mobility Management Systems

• Fully Integrated Enterprise Solution

Over 450 Customers

Easily Implemented

Seamlessly Integrated

Strongly Supported

Extremely Flexible

Page 3: Simple Smart Card Applications for Paratransit Systems...Smart Card (chip card, memory card, integrated circuit card) Contact smart cards are the size of a conventional credit or debit

–Discussion Topics

Smart Card Application Review Example Projects

City of Riverside Coastal RDC - Coordination

Page 4: Simple Smart Card Applications for Paratransit Systems...Smart Card (chip card, memory card, integrated circuit card) Contact smart cards are the size of a conventional credit or debit

–Transit Fare Media History: from Paper to Electronic to Smart to…

Paper tickets, transfers Coins/tokens Donations, Lock boxes Fareboxes/MDC’s Electronic cardsF Smart Cards Mobile Fare Collection

Page 5: Simple Smart Card Applications for Paratransit Systems...Smart Card (chip card, memory card, integrated circuit card) Contact smart cards are the size of a conventional credit or debit

–Types of Cards we are using

Magnetic Stripe (ie electronic fare card, credit card Smart Card (chip card, memory card, integrated circuit card)

Contact smart cards are the size of a conventional credit or debit card. The contain a single, embedded, integrated circuit chip that contains either just memory or memory plus a microprocessor. Contactless smart cards attach embedded antennas, instead of contact pads, to their chips. Contactless cards do not have to be inserted into a card acceptor device. Instead, they need only be passed within range of a radio frequency acceptor to read and store the information on the chip. The range of operation is typically from about 2.5" to 3.9”

Hybrid of Both

Page 6: Simple Smart Card Applications for Paratransit Systems...Smart Card (chip card, memory card, integrated circuit card) Contact smart cards are the size of a conventional credit or debit

–City of Riverside Transaction Based Smart Card integrated to existing Mobile Data Computer Smart Card and Transaction Management Solution Provided by MJM Innovations Mobile Data Computer provided by Mentor Engineering RouteMatch serves as backend management system

Project Details

Number of Trips – approximately 150,000 per year Participants – 2,000 to 5,000 active 31 vehicles Card Type – Magnetic swipe card EZTransport System includes uploading participant card numbers and MJM printing cards Hardware Type – Mentor Ranger Fare and trip information will be sent from MDT to XGATE

Page 7: Simple Smart Card Applications for Paratransit Systems...Smart Card (chip card, memory card, integrated circuit card) Contact smart cards are the size of a conventional credit or debit

–Project Details Cards are issued to approximately 5,000 participants Approximately 150,000 trips per year 31 Vehicles Card Type – Magnetic Swipe Card System includes uploading participant card numbers and MJM printing cards Funds are loaded onto the cards through the Web Cards are swiped in the vehicle using the existing Mobile Data Computer Fare and trip information is captured electronically Transactions are processed using MJM Web based system Information and reports available on the web Fare and Trip Information are sent back to RouteMatch in real time via wireless communication

Page 8: Simple Smart Card Applications for Paratransit Systems...Smart Card (chip card, memory card, integrated circuit card) Contact smart cards are the size of a conventional credit or debit

–Coastal Georgia RDC

Coastal Georgia RDC is a coordinated, regional transportation system for the Coastal Georgia Region, serving both the general public and human service agency client transportation.

A regional transportation system serving all ten countieswithout regard to jurisdictional boundaries Providing service to the general public for any trip purpose Serving human service client transportation needs for eligible trip purposes Presented to the public as their regional public transportation system Simple, easily accessible means of making transportation arrangements.

Page 9: Simple Smart Card Applications for Paratransit Systems...Smart Card (chip card, memory card, integrated circuit card) Contact smart cards are the size of a conventional credit or debit

–Coastal RDC Smart Card Application using Galaxy Tablet with integrated Smart Card Reader Bluetooth Connection (wireless in vehicle) Read / Write to Card Customer Account is Debited from RouteMatch Customer Management Module Hybrid Model for Mag Stripe and Smart Card

Page 10: Simple Smart Card Applications for Paratransit Systems...Smart Card (chip card, memory card, integrated circuit card) Contact smart cards are the size of a conventional credit or debit

– Backend Management System

Funding Source / Policy Development “Transportation Account” Concept Development Smart Card Printer / Integrated Photo Id System Hybrid Card – Smart Card (read / write) for stored value support. Debit support from “Transportation Account”

Pre Paid Accounts for Certain Human Service Funding Source

Page 11: Simple Smart Card Applications for Paratransit Systems...Smart Card (chip card, memory card, integrated circuit card) Contact smart cards are the size of a conventional credit or debit

–Customer Transportation Account

Page 12: Simple Smart Card Applications for Paratransit Systems...Smart Card (chip card, memory card, integrated circuit card) Contact smart cards are the size of a conventional credit or debit

–Summary Electronically capture transaction and trip information

Reduce paperwork for drivers and management Electronic trip verification

Reduce vouchers, tokens and cash from program

Lower trip and administrative costs Increase accuracy of fares Better trip information

Minimize opportunities for program fraud & abuse Accounts can have restrictions and controls Verify participant was in the vehicle Cards can have photo and name to verify ID

Securely manage program information

Financial controls, auditable Debit Accounts