simon€roberts,€msc vice€president€security...
TRANSCRIPT
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‘The threats to the Air Express Industry today, themethodologies needed to counter the threat andthe importance of cross industry cooperation,intelligence sharing and the role of professionalorganisations’.
Simon Roberts, MScVice President Security
DHL Express
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The Issues impacting the Expressindustry today.
û More sophisticated threats.û Security concerns, and civil unrest in the Middle East and
North Africa, how did we manage the crisis?û Additional and complex regulatory issues especially from
the US and Europe.û Customs introducing new security checkpoints and
slowing shipment movement.û Cost of new technology such as the Dual view xray
machines.û The need for industry to communicate and lobby more
effectively.
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New and more sophisticatedthreats.
û On 29th October 2010 the Air ExpressIndustry almost had our 9/11.
û High explosives expertly concealed intwo printer cartridges bound for the USAwere discovered in Dubai and the UK.
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New and more sophisticatedthreats.
û Inspire website magazineis allegedly published bythe AQAP. It mocked theresponse of authorities inbanning shipment ofprinter cartridges.
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Security concerns and civil unrestin the Middle East and NorthAfrica
û Civil unrest spreads in 2011
Algeria
Tunisia
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Security concerns and civil unrestin the Middle East and NorthAfrica
û Civil unrest and dissatisfaction withregimes, the economy and food prices.
Libya
Egypt
Bahrain
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Security concerns in the MiddleEast and North Africa
û Alleged activities of AQAP in Yemen andSomalia
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Our Operations in the Middle EastContingency Plans, Crisis Communication Plans, activated, 24 hour hotline manned.
Operations continued.Some flight crew rehoused at the airport
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9
Our Operations in the Middle East
BEY
CA
JED
RHUBAH
DOH XJDDXB
MCT
KHI
KDH
DEL
LHE
BPM
KSQ
THREBLOSM
XQO XTV
IQA
BGWTLQ
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TQD
DAM KIK
DJB
In Bahrain, DHL were the only Express company to continue operatingthroughout the troubles.
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ON THE GROUND IN THE AIR DELIVERING SUPPORT TO THE US MILITARY.
U.S. Government Military Contract for Iraq and Afghanistan
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CTPAT: Globally ReValidatedØ Globally ReValidated 10/10Ø 6 Best Practices Identified including:
ØPhysical SecurityØRisk AssessmentØSAFE TrainingØSecurity Incident Database (SID)
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Security Awareness For Employees(SAFE)
MANDATORY GLOBAL SAFE MODULES
General DHL Security Awareness Required for
1 SAFE Introduction to Security All Staff
2 Foundation of Security All Staff
3 Security in the Office and/or Facility All Staff
4 Fire Safety Procedures All Staff
5 Bomb Threat Guidelines All Staff
6 Information Security All Staff
7 Facility Security –Armed RobberyPrevention and Preparedness
All Staff
Shipment Security and Integrity Required for
8 Shipment Security Courier/Ops Staff
9 Shipment Inspection Courier/Ops Staff
10 Recognition of Drugs Courier/Ops Staff
11 Recognition of Explosives Courier/Ops Staff
Vehicle and Driver Security Required for
12 Prevention of Theft from DHL PUDVehicles
Courier/Ops Staff
13 Hijack & Robbery Prevention andPreparedness
Courier/Ops Staff
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Security Incident Database(SID)
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Global Leader: TAPA Certification170 sites TAPA Certified globallyAll key Hubs and Gateways: Europe: Leipzig Hub APEM: Central Asia Hub HK and SINHUB Americas: US Hub, CVG and JFKGateway UK: LHR and EMA Hub
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Additional and complexregulatory issues from the USand Europe
û Ban on Printer cartridges from Somaliaand Yemen to the UK.
û Restrictions on ERC Elevated Risk Cargointo the US.
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Additional and complexregulatory issues from the USand Europe.
û New proposed requirements for xrayscreening at ‘every’ gateway.
û UK requirements for dual view xray fromDecember 2011.
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Additional and complexregulatory issues from the USand Europe
û US requirements for 100% screening of allcargo from end of 2011.
û Different requirements from countriesconstantly changing.
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Customs and Security; the impacton facilitation
û The changing face of Customs, from atrade and revenue regulator to asecurity controller.
û Press release 6th January 2011. “WCO willwork closely with ICAO and IATA tostrengthen air cargo security”
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Customs and Security; the impacton facilitation
û Express cargo is reliant on speed; weneed to monitor increased Customsinvolvement and the impact on ‘express’cargo.
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Customs and Security; the impacton facilitation
û Importance of international associationsand trade bodies to lobby on behalf ofour industry.
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Cost of emerging technology
û New technology available such as ‘dualview’ xray; but at high cost.
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Cost of emerging technology
û Explosive detection is effective but canslow transit time unless used as a ‘riskbased’ measure.
û DHL spending in excess of US$30 millionon new security technology
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Key Messages
û There are a number of trade bodies andassociations acting on behalf of itsmembers and businesses.
Conference of Asia Pacific Express Carriers
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Key Messages
û We need a ‘risk based’ approach; onesize does not fit all.
û Many of the organisations understandthe challenges but we need more‘industry’ leadership, particularly in theMiddle East Region.
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Key messages
û Need for more dialogue andcooperation in the air express industryand respective associations.
û The requirement for the industry to havemore representation in the Middle East!
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Thank you.
û Simon Roberts, Vice President Security, DHLExpress.