Program Goals

• To Gung Ho! Every individual in the organization

• For this TEAM:- Become champions of the Gung Ho!

Principles:- Make Gung Ho! A way of life in the

Yanson Group of Companies

GROUND RULES

• Be here now. Stay focused.

• Cell phones on silent mode

• Breaks will be provided: 3 C’s

• When in doubt, ask.

• Aspire for quality results

• Be Open

A’s of Learning

• A-ttitude

• A-daptation

• A-pplication

• A-ttendance—Punctuality!!!

• A-ctive Involvement

• A-ha!

Participant’s Introduction

• Name you would like to be called for the next three days

• Years in the company---WHY?

• Animal you associate with and why

Mechanics:

• Find the members of your family using only the sound of the animal.

• The family that completes itself first will win ( 3pts.)

• Decide on a DESCRIPTIVE team name.

• What your team expects to learn from Gung Ho! Program

Activity # 2 ( follow up for activity # 1)

Mechanics:

• Choreograph a team yell/cheer

• Best team “presentation” wins (10 pts.)

Organizational Excellence – What is it?

• Organizational Excellence

- People/Employees

- Processes

- Systems

- Everything else about the organization

• How is Culture Formed?

Values&

Beliefs

Behaviorsattitude Culture

• Activity # 3 ( Managed and Unmanaged Culture )• Mechanics:

– Divide participants into two groups– Instruct the 1st group to make / create a situation in the

workplace demonstrating the behavior which is not helpful in the operation of the organization. The other group will be instructed to demonstrate the opposite of the first group.

– Cross Examination. The 2nd group will be asked what they had observed from the first group and at the same time the 1st group will be also asked what they had observed from the 2nd group.

– Participant’s reflection while demonstrating. ( ask them “ what are their feelings?”)

– Assessment by discussing managed & unmanaged culture

Why even Bother?

• Unmanaged Culture

- Dictated by the more “forceful” individuals

- End up losing potentially excellent people

- Endless selection & training; which is a very expensive exercise

- Those who stay do so for “security”

- Mediocre performance

• Managed Culture

-- GREAT things can happen

What they had in Common?

• Core Ideology

• BHAGs

• Cultism

• Purposeful Evolution

• Management Continuity

• Self-improvement

“There is a need to rebuild culture because there is a mission and vision to accomplish.”

Reshaping Culture

• Defined Excellence

• Manifesting common behaviors

• Common understanding of Values

• Integrated in Performance Management, Appraisal and Rewards and Recognition programs

• Excellence Companies

Vision

Mission

Strategies

Values & Beliefs

Leadership

Competence Building

• CULTURE Management ModelTOP MANAGEMENT

DetermineSTRATEGIC DIRECTION

Supported byCOMPANY VALUES AND PHILOSOPHY

Reinforced throughROLES AND ACTIVITIES OF LEADERS

THE PERVASIVE MANAGEMENT STYLEDirectly affecting

THE WAY THE BUSINESS IS RUNResulting in

CORPORATE CULTURE

• Managing Work Attitude

90% individual attitudes

10% Company Infrastructure

LEADERBEHAVIOR MAINTENACE

• A re-energized workplace

• Employees see that they are a critical part of a bigger and nobler goal

• Employees who take it upon themselves to deliver quality work and take responsibility for their own goals and performance

• Employees who support and cheer each other on

• Employees who gleefully go about their jobs

Excellent Companies

• Identify FIVE companies (local and international) you think are excellent companies

• Identify the reasons why you think these companies are excellent

The Yanson Group of Companies

• What do you think has made your organization successful?

• What are you particularly proud of about being a part of this organization?

• Things to remember:

Organizational Excellence –What is it?

Elements:

1. People – Groups and Individual

Groups- dynamics, Why? It forms, change and disband

• Talk about 6m’s of management to elaborate importance of people

2. Processes - equipment and steps by which production is accomplished.

3. Systems – structure: jobs and relationship

4. Everything else about the organization

Organization? Is a “social System” Combines science and people/ technology

and humanity If one wishes to work or to manage them,

it is necessary to understand how they operate.

Excellence?• “very great merit”• “every single little thing”• Stand out among the rest and surpass all• Doing the right thing, doing the things

right, doing it right the first time, doing it on time and every time. (TQM)

How is culture formed?Culture?• Often called “organizational climate”• Has its own myths & stories,/ system and

procedures

• Set of assumptions, beliefs, values, and norms that is shared among its members.

Communicating Culture:

• Socialization – transmitting key elements of an organization’s culture to its employees.

VISION

• Where should the company be headed?

• What kind of enterprise are we trying to build?

• What should the co’s business makeup be?

• Roadmap of company’s future

Mission

• What a company is currently seeking to do for its customer?

Strategy

• Actions and business approaches mgt employs to achieve the targeted organizational performance