signet responsible sourcing protocol – diamonds...

27
Signet Responsible Sourcing Protocol Diamonds (D-SRSP) Page 1 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016 Introduction The jewelry industry shares a responsibility to meet consumer expectations about the standards for diamond and jewelry production. Today all businesses are expected to take responsibility for their supply chains, especially with respect to human rights and labor practices. These concerns are articulated by a significant body of international and national law, as well voluntary standards such as the United Nations Guiding Principles on Business and Human Rights and the OECD Guidelines for Multinational Enterprises. As a leading international jeweler Signet works with governments, trade associations, NGOs and jewelry suppliers around the world to implement responsible supply chain standards. The Signet Responsible Sourcing Protocols (SRSPs) are designed to ensure that Signet’s supply chain does not contribute to conflict or human rights abuses. 1. About this Protocol & Guidance 1.1 This Protocol and Guidance is intended to explain the requirements of the Signet Responsible Sourcing Protocol for diamonds (D-SRSP) enabling diamond and diamond jewelry Suppliers (“Suppliers”) to report compliance with the D-SRSP. Suppliers should use this Guidance to ensure that appropriate systems are in place and records are maintained to be able to evidence compliance with the D-SRSP to an independent, third-party auditor. 1.2 The objective of the D-SRSP is to provide transparency and to assure that all Signet diamonds are sourced through identified and verified sources, over time, through a process of continuous improvement. The D-SRSP is aligned with Signet’s Conflict Minerals Policy and complements the 3TG SRSPs. 1 1.3 The D-SRSP is based on the OECD Five-Step Framework for Risk-Based Due Diligence in the Mineral Supply Chain. 2 The D-SRSP is designed to correlate with steps 1 and 2 of the OECD DDG Five Step Framework. 1.4 The D-SRSP may be amended as appropriate through consultation with Signet Suppliers and other stakeholders at Signet’s discretion. 1.5 Suppliers may seek advice from Signet’s Responsible Sourcing Team at any time via the dedicated email helpline: [email protected]. The Team will support Suppliers to implement the D-SRSP, providing practical guidance about all aspects of the policy, including implementation, reporting, record keeping and audit. The Responsible Sourcing Team also provides training on SRSP compliance, through the website, webinars and 1:1 meetings. 1 http://www.signetjewelers.com/files/doc_downloads/Signet-Responsible-Sourcing-Protocol-for-Gold-revised- September-2013.pdf 2 Signet endorses the Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High Risk Areas (DDG) developed by the Organization for Economic Co-operation and Development.

Upload: others

Post on 26-Sep-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 1 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

Introduction The jewelry industry shares a responsibility to meet consumer expectations about the standards for diamond and jewelry production. Today all businesses are expected to take responsibility for their supply chains, especially with respect to human rights and labor practices. These concerns are articulated by a significant body of international and national law, as well voluntary standards such as the United Nations Guiding Principles on Business and Human Rights and the OECD Guidelines for Multinational Enterprises. As a leading international jeweler Signet works with governments, trade associations, NGOs and jewelry suppliers around the world to implement responsible supply chain standards. The Signet Responsible Sourcing Protocols (SRSPs) are designed to ensure that Signet’s supply chain does not contribute to conflict or human rights abuses. 1. About this Protocol & Guidance

1.1 This Protocol and Guidance is intended to explain the requirements of the Signet

Responsible Sourcing Protocol for diamonds (D-SRSP) enabling diamond and diamond jewelry Suppliers (“Suppliers”) to report compliance with the D-SRSP. Suppliers should use this Guidance to ensure that appropriate systems are in place and records are maintained to be able to evidence compliance with the D-SRSP to an independent, third-party auditor.

1.2 The objective of the D-SRSP is to provide transparency and to assure that all Signet

diamonds are sourced through identified and verified sources, over time, through a process of continuous improvement. The D-SRSP is aligned with Signet’s Conflict Minerals Policy and complements the 3TG SRSPs. 1

1.3 The D-SRSP is based on the OECD Five-Step Framework for Risk-Based Due

Diligence in the Mineral Supply Chain.2 The D-SRSP is designed to correlate with steps 1 and 2 of the OECD DDG Five Step Framework.

1.4 The D-SRSP may be amended as appropriate through consultation with Signet

Suppliers and other stakeholders at Signet’s discretion. 1.5 Suppliers may seek advice from Signet’s Responsible Sourcing Team at any time via

the dedicated email helpline: [email protected]. The Team will support Suppliers to implement the D-SRSP, providing practical guidance about all aspects of the policy, including implementation, reporting, record keeping and audit. The Responsible Sourcing Team also provides training on SRSP compliance, through the website, webinars and 1:1 meetings.

1 http://www.signetjewelers.com/files/doc_downloads/Signet-Responsible-Sourcing-Protocol-for-Gold-revised-September-2013.pdf 2 Signet endorses the Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High Risk Areas (DDG) developed by the Organization for Economic Co-operation and Development.

Page 2: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 2 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

2. General Principles 2.1 All Suppliers are expected to join the Responsible Jewelry Council (RJC) at the earliest

opportunity, include this Protocol as a “Provenance Claim” in their scope of membership, and be audited against the RJC Code of Practices (CoP) including its Provenance Claim provision.

2.2 Suppliers are encouraged to purchase from other RJC member companies whenever

possible, and to actively share the D-SRSP requirements with all their suppliers, thereby contributing to a “chain of confidence” throughout the Signet supply chain and its own.

2.3 Suppliers are encouraged to take an active interest throughout the supply chain of

goods supplied to Signet. Signet supports continuous improvement efforts with respect to working conditions and human rights in both diamond production and diamond and jewelry manufacturing facilities.

2.4 Signet acknowledges that the adoption of standards and certification is a long-term

process for the jewelry industry and encourages a continuous improvement approach. Signet does not require a specific percentage of material supplied to Signet to be of identified provenance. However, Suppliers are expected to demonstrate management processes designed to deliver continuous improvement over time.

2.5 Signet encourages the cross-recognition and harmonization of relevant standards to reduce unnecessary audit duplication. The D-SRSP is harmonized with the DeBeers Best Practice Principles, the International Diamond Manufacturers Association Code of Conduct, the ALROSA ALLIANCE Guidelines on Responsible Business Practices and the RJC Provenance Claim provision.

2.6 The definition of “source” recognizes that diamonds cannot always be traced to the

country and/or mine of origin, particularly inherent to smaller material purchased in mixed parcels. However, Signet expects Suppliers to take steps to increase the percentage of material supplied to Signet with identified provenance, over time.

3. Requirements

3.1 The D-SRSP applies to all diamonds supplied to Signet including loose rough and polished diamonds, and diamonds set into finished jewelry.

3.2 All Suppliers must comply with the Kimberley Process Certification Scheme3 and the

World Diamond Council System of Warranties4.

3.3 All Suppliers must have a documented and functioning “Know Your Counterparty” (KYC) policy and process in place5.

3 www.kimberleyprocess.com 4 www.worlddiamondcouncil.com 5 A standard KYC process requires the identification of the beneficial owners of the supplier company or organization and the maintaining of documentary records of this information.

Page 3: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 3 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

3.4 Signet will not purchase diamonds from companies or entities subject to US, UK, Canadian or EU sanctions. Suppliers must conduct thorough due diligence in support of Signet’s legal requirements in this and all current or future areas of regulatory compliance.

3.5 Signet requires all Suppliers to take practical and documented steps to avoid the

inclusion of undisclosed laboratory-grown/laboratory-created/synthetic diamonds, undisclosed treated diamonds or undisclosed diamond simulants in parcels provided to Signet. Suppliers must obtain a written warranty from suppliers to this effect and outline its and its suppliers’ due diligence process to ensure compliance. Suppliers must conduct an internal pipeline risk assessment identifying all possible points at which laboratory-grown diamonds could enter the Suppliers’ natural diamond supply chain. Single stone or batch testing should be conducted, depending upon the attributed risk. Suppliers should also follow the WFDB Charter recommended warranty statements. An example supply chain is shown in Appendix A1.

3.6 All Suppliers must employ a due diligence process to identify and minimize supply chain

risks6.

3.7 All Suppliers must employ a documented inventory management system which documents their chain of diamond ownership and can be verified by audit for all goods purchased as rough and all polished goods of 30 points or larger.

3.8 In accordance with Signet’s Supplier Code of Conduct, the same obligations and criteria

that apply to Signet’s direct suppliers will also apply to subcontractors. Suppliers will therefore need to pass on the requirements of the D-SRSP to all subcontractors.

4. Audit

4.1 When Suppliers have successfully reported compliance with the D-SRSP to Signet, they may be required to undertake an independent audit by an auditor pre-approved by Signet to evidence their compliance.

4.2 For RJC Members, it is recommended that Suppliers utilize the Provenance Claims

provision7 of the RJC CoP in order to evidence their compliance via the RJC certification audit which includes all Signet sourcing protocols.

4.3 The Signet sourcing protocols audit can be carried out as part of a scheduled RJC audit.

4.4 When suppliers include the D-SRSP as a Provenance Claim in their RJC certification they will not be required to have a separate Signet SRSP audit, nor Signet factory or social audits.

6 See Definitions 7 http://www.responsiblejewellery.com/provenance-claims-cop-2013/

Page 4: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 4 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

4.5 Provenance claims certified under the RJC 2013 CoP prior to the finalization of the Signet D-SRSP that otherwise meet the substance of the D-SRSP are deemed to effectively meet the D-SRSP audit requirement. Such provenance claims are not retroactive and must be updated to reference the Signet D-SRSP no later than the time of the Supplier’s first certification or next scheduled re-certification.

4.6 Suppliers are able to have their RJC CoP, DeBeers BPP (where applicable), D-SRSP,

3TG SRSP and Signet factory audits conducted simultaneously, generally through the RJC certification audit, thereby reducing audit costs and staff resources.

4.7 This approach should also allow for certain Suppliers to be audited on a three-yearly

basis following initial RJC certification, rather than annually. 4.8 Known producers which are independently certified under relevant international

standards (see Definitions) and publish an annual report are not required to be audited under the D-SRSP.

4.9 The D-SRSP reporting procedure and the Signet Responsible Sourcing website will

allow suppliers to express any comments to Signet, including grievances and concerns relating to their own or other’s diamond supply chains.

5. Definitions 5.1 Diamond: “Mineral consisting essentially of carbon crystallized in the isometric (cubic)

crystal system, with a hardness on the Mohs’ scale of 10, a specific gravity of approximately 3.52 and a refractive index of approximately 2.42, created by nature.” (ISO 18323)8

5.2 Treated diamond: “diamond having undergone any human intervention other than

cutting, polishing, cleaning and setting, to permanently or non-permanently change its appearance. EXAMPLES Coating, fracture filling, heating, irradiation, laser drilling, HPHT treatment or any other physical or chemical process.” (ISO 18323)

5.3 Laboratory-grown diamond/laboratory-created diamond/synthetic diamond:

“artificial product that has essentially the same chemical composition, crystal structure and physical (including optical) properties as a diamond.” (ISO 18323)

5.4 The “source” of diamonds includes the Supplier of:

rough – direct producer

rough – secondary market/open market

polished – various suppliers

recycled goods and repairs

finished diamond jewelry and other products including watches

8 https://www.iso.org/obp/ui/#iso:std:iso:18323:ed-1:v1:en

Page 5: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 5 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

5.5 “Identified and verified” sources include:

Known producers such as ALROSA, DeBeers, Rio Tinto and Dominion which are independently certified under separate, relevant international standards and publish an annual report.

Smaller industrial or artisanal producers that provide information about the original source of the diamonds and the standards of its operations, verified by reasonable due diligence such as the OECD DDG.

Secondary market rough suppliers who provide information about the original sources of their rough as far as possible, which can be independently verified.

Polished suppliers who manufacture in facilities under their direct control or using identified subcontractors.

5.6 “Responsibly sourced” means that suppliers will avoid contributing to human rights abuses through their sourcing practices. Suppliers must map their supply chain and employ due diligence (See 5.7) to identify risks and take appropriate measures to reduce or eliminate any risks so identified.

The normative standards upon which this approach is founded include the extensive body of international law and United Nations instruments designed to protect fundamental human rights. In particular, the UN Guiding Principles on Business and Human Rights are relevant in the context of the Signet D-SRSP.

5.7 “Due diligence is an on-going, proactive and reactive process through which companies can ensure that they respect human rights and do not contribute to conflict. Due diligence can also help companies ensure they observe international law and comply with domestic laws, including those governing the illicit trade in minerals and United Nations sanctions. Risk-based due diligence refers to the steps companies should take to identify and address actual or potential risks in order to prevent or mitigate adverse impacts associated with their activities or sourcing decisions.” (OECD DDG P13)

5.8 The separate relevant international standards referred to in 4.7 include environmental

management standards such as ISO 14001 (and equivalents) and social performance standards such as SA 8000 (and equivalents).

5.9 Management systems designed to deliver continuous improvement will consist of a

policy statement contained in the standard Terms of Business agreement between a Signet Supplier and their suppliers. The policy statement should state, inter alia, that the original sources of diamonds should be disclosed to the Supplier wherever possible.

Page 6: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 6 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

6. D-SRSP Categories Signet suppliers must identify all the diamonds they supply to Signet by reference to any or all of the Categories set out below.

Category 1. Single Stone Tracking: Individual diamonds supplied by or sourced from identified and verified diamond producers such as DeBeers, ALROSA, Rio Tinto or Dominion.

Category 2. Parcel Tracking: Parcels of diamonds supplied by or sourced from identified and verified diamond producers such as DeBeers, ALROSA, Rio Tinto or Dominion, not individually tracked but verified to have derived from all or any of these producers.

Category 3. Mixed Sources: This category allows for the mixing of diamonds deriving from a number of different sources, with some percentage of the diamonds deriving from identified and verified sources.

Category 4. Other Identified and Verified Sources: This category applies to diamonds which derive from a producer country or particular mine, originally sourced from other than DeBeers, ALROSA, Rio Tinto or Dominion.

7. Evidence of Compliance

7.1. All categories must be evidenced by a documented inventory management system and

purchase documents.

7.2. Categories 1 and 2:

Inventory records, sale or purchase documents.

7.3. Category 3:

Additional statements identifying provenance should be obtained where possible, and records maintained.

Documented evidence of a KYC due diligence system.

Documented evidence of management processes designed to deliver continuous improvement over time.

Where the sources are retail returns, repairs, or recycled diamonds and other used sources, records must be maintained which state the source.

Page 7: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 7 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

7.4. Category 4:

Where the rough is derived from several sources, such as smaller mines and artisanal sources, evidence of each source must be maintained where available, as well as information about the relevant warranty/certification – for example, RJC Certification, KP Certificates.

Documented evidence of a KYC due diligence system.

Documented evidence of management processes designed to deliver continuous improvement over time.

8. SUPPLIER COMPLIANCE WITH D-SRSP: AUDIT GUIDANCE Important Note: For calendar year 2016, Signet requires Suppliers to acknowledge the D-SRSP and work towards compliance. Progress towards compliance will be included in the 2016 SRSP compliance report, alongside compliance with gold and 3Ts. SRSP audits for CY2016 will not include an audit of progress towards compliance with the D-SRSP. The audit guidance below is included for information purposes relating to Suppliers which report compliance with the D-SRSP (applicable from CY2017, reporting compliance in September 2017). 8.1 Summary of Audit Process

8.1.1 The purpose of the audit assessment is to validate that the Supplier is in compliance

with the D-SRSP, along with other SRSPs where applicable.

8.1.2 If requested, the Supplier is required to provide Signet with a copy of the audit report (excluding commercially sensitive information), or the auditor’s certified summary of the audit report or questionnaire from the auditor to the Supplier confirming successful completion of the audit assessment, validating the Supplier’s compliance claims.

8.1.3 The audit report or certified summary must be provided in English and must cover

the full audit scope (as below).

8.1.4 The Supplier is responsible for providing a copy of the audit report to Signet. Signet does not have a direct relationship with the auditors.

8.1.5 The audit assessment must be completed and a copy of the report (or summary

report) provided to Signet according to the deadlines (date) provided by Signet.

8.1.6 A copy of the recommended audit questionnaire is included in Appendix B.

Page 8: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 8 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

8.1.7 The auditor is appointed by the Supplier from the list of Signet accredited auditors – see below.

8.1.8 The audit cost is borne in full by the Supplier.

8.1.9 Suppliers may wish to make arrangements with auditors to conduct similar audits (e.g., RJC Code of Practices audit) to coincide with the D-SRSP and 3TG-SRSP audit for efficiency reasons; however, such arrangements do not relieve or exempt the supplier from any requirements set by Signet, such as timely delivery of the audit report.

8.1.10 If the Supplier is a certified RJC Member and has included compliance with the D-SRSP as a Provenance Claim in the scope of membership as defined in the RJC Code of Practices 2013 (see www.responsiblejewellery.com/provenance-claims-cop-2013), then Signet will not require a separate audit of SRSPs, nor of factory and/or social audits.

8.1.11 The Supplier should submit a copy of current RJC certification which demonstrates that the certification covers a Provenance Claim which includes compliance with the D-SRSP.

8.1.12 Future audit requirements by Signet will be covered by future RJC certification, provided no changes are made in the Supplier’s manufacturing practices or supply chain which affect the terms of compliance with the D-SRSP and/or the Provenance Claim.

9. Audit Scope

9.1 The audit assessment must validate the following in relation to the Supplier’s

compliance report (as in appendix):

9.1.1 Confirmation that the Supplier has claimed compliance with the D-SRSP.

9.1.2 Confirmation of the date of compliance. The audit should validate that the Supplier was compliant within the reporting calendar year.

9.1.3 Confirmation of the compliance criteria, as listed in Appendix B, Question 2, or as otherwise specified by the Supplier and approved in advance by Signet.

10. Documented Evidence

10.1 Documented evidence of compliance consistent with the criteria in Appendix B,

Question 2, and provided for audit. This documented evidence is expected to include:

Page 9: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 9 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

10.1.1 Policy documentation: this includes a policy statement by the Supplier or by the Supplier’s supplier to the effect that the Supplier and/or the Supplier’s sub-contractor takes reasonable steps to ensure that the diamonds it supplies to Signet are responsibly sourced(§ 5.6) and parcels do not include laboratory-grown/laboratory-created/synthetic diamonds or diamond simulants, in accordance with the D-SRSP.

10.1.2 Documented evidence of a KYC due diligence system.

10.1.3 Documented evidence of management processes designed to deliver continuous improvement over time.

10.1.4 Transaction documentation which should support the policy documentation above: (e.g., Kimberley Process certificates, delivery notes, invoices, warranties). Such transaction documentation should cross-refer whenever possible.

10.1.5 Validation, certification, and wherever possible, audit reports of compliance claims from subcontractors.

10.1.6 Auditors are not required to validate subcontractors’ compliance claims, but over time, it is anticipated that Suppliers should receive equivalent audit reports from subcontractors to validate compliance claims.

10.1.7 Validation that such policy and transaction documentation covers all rough and polished diamonds supplied to Signet.

10.1.8 Confirmation that the Supplier is including the required warranty statement on all relevant documentation to Signet.

10.1.9 After reporting compliance by the Supplier, the D-SRSP is a required reference on all invoices, delivery notes and all other relevant documentation accompanying deliveries to Signet (for example, alongside and in the same way as Kimberley Process Statement of Warranty). Suppliers are required to state:

“The seller warrants that any products containing gold, tin, tungsten, tantalum or diamonds supplied to Signet have been supplied in compliance with the Signet Responsible Sourcing Protocols (SRSPs)”

11. Audit Procedure

11.1 It is recommended that the Supplier and auditor ensure that the following procedures are in place prior to the audit:

11.1.1 All relevant documentation and information has been gathered by the Supplier to ensure readiness for review by the auditor (as recommended above), and that these cover both “policy” and “transaction” documents, where applicable.

Page 10: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 10 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

11.1.2 Agree on the timing of the audit (date of audit, date of report) to ensure the report or confirmation letter from the auditor is available to Signet in accordance with the schedule given by Signet.

11.1.3 The scheduling of the audit should allow time for the Supplier to provide additional information, clarify details or undertake corrective actions as required by the auditor.

11.1.4 Ensure all relevant personnel are informed and available for the audit.

11.1.5 The Supplier should conduct a mapping exercise of its supply chain, identifying each direct source of supply and where possible, the sources which in turn supply the direct sources. Providing this supply chain map can help significantly in preparation and efficiency of the audit process. See also 3.5.

12. Corrective Actions

12.1 Corrective actions may be negotiated and agreed between the auditor and the

Supplier.

12.2 The Signet project team may be consulted by the auditor or Supplier for clarification purposes if required.

12.3 Auditors may confirm the Supplier’s compliance in the case of minor non-

conformances, agreed between the Supplier and the auditor.

12.4 If corrective actions are insufficient for the auditor to confirm the Supplier’s compliance with the D-SRSP, then the auditor should report that the Supplier is not compliant, and the Supplier and auditor should agree the corrective actions to be taken to achieve future compliance.

12.5 A timeframe of three months is considered standard for managing non-conformances, and once managed, an audit update will be necessary to validate the Supplier’s full compliance.

12.6 If corrective actions are completed, these corrective actions must be reported in the audit report and/or audit summary report, if any.

12.7 The auditor is responsible for ensuring the report or summary report is accurate and

that it is completed within a suggested 2 week timeframe (or within a period as agreed with the Supplier) from the final date of the audit assessment, ensuring that the timeframe is sufficient to provide the report or summary report to Signet according to Signet’s deadlines.

12.8 The report (and any supporting documentation) shall be issued to the nominated Supplier representative in a language and format that is understood by the Supplier’s representatives and management, and the copy of the audit report or summary report submitted to Signet must be in English.

Page 11: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 11 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

12.9 The Supplier is responsible for providing the audit report or the summary report to Signet in accordance with the requirements established by Signet. It is recommended that a draft copy of the report be initially forwarded by the auditor to the Supplier for their agreement and/or comment.

12.10 Unresolved matters and conflicts can be referred to the Signet project team for

independent resolution. Once the contents of the audit report are agreed, the audit report and/or audit summary report can be issued as a final version.

12.11 Minor non-conformances to the SRSP can be agreed between the auditor and the

supplier during the audit. In such cases, the minor non-conformance must be recorded in the audit report and audit summary report, if any, along with details of the recommendations for corrective actions agreed between the auditor and the supplier.

12.12 The audit report and/or summary report (where applicable) should include statements referring to the Supplier’s compliance as follows: Based on the scope and findings of the Supplier audit and the available information provided by the Supplier;

12.13 The auditor confirms that the Supplier complies with the D-SRSP;

or

The auditor confirms that the Supplier does not comply with the D-SRSP due to the identification of non-conformance(s) which are being addressed by the Supplier.

12.14 The auditor confirms that:

(a) The information provided by the Supplier is true and accurate to the best knowledge of the auditor(s) preparing this report.

(b) The scope of the assessment and the method used are sufficient to establish reasonable confidence that the findings are indicative of the scope of audit.

Page 12: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 12 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

13 EXAMPLE DOCUMENTS & DIAMOND SUPPLY CHAIN DIAGRAM a. Kimberley Process Certificate, SoW Statements

Page 13: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 13 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

Page 14: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 14 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

Page 15: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 15 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

Page 16: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 16 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

b: Example rough/polished diamonds invoice statements

The diamonds herein invoiced have been purchased from legitimate sources not involved in funding conflict in compliance with United Nations Resolutions. The seller hereby guarantees that the diamonds are conflict-free, based on personal knowledge and/or written guarantees provided by the Supplier of these diamonds.

The diamonds herein invoiced are exclusively of natural origin and untreated based on personal knowledge and/or written guarantees provided by the Supplier of these diamonds.

The Seller warrants that, to the best of Seller’s knowledge, the diamonds invoiced have not originated from the Marange region of Zimbabwe and Seller has received a similar assurance of non-Marange origin from any supplier from whom Seller has obtained the diamonds invoiced.

Page 17: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 17 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

14. LIST OF D-SRSP ACCREDITED AUDITORS 14.1. Signet’s list of accredited auditors is harmonized with the Responsible Jewelry

Council (see www.responsiblejewellery.com/auditors/accredited-auditors), although not all RJC auditors are listed as SRSP auditors.

14.2. Suppliers may recommend additional auditors for accreditation or for consideration by the Signet project team. Supplier recommendations for proposed auditors would require that the auditor be harmonized with RJC/industry protocols. Please note that only Signet authorized auditors may perform SRSP audits.

14.3. Since the SRSP accreditation is done on a global basis, Signet has selected accredited auditors that have global reach and capacity. Suppliers should have no difficulty in finding an accredited auditor in their own country.

14.4. Signet recommends reviewing potential auditors via the audit company website in the first instance, and making contact with the main contacts listed below.

Name Contact Website

Bureau Veritas

Claudia Strasserra or Victoria Langer, Certification Division, Bureau Veritas Italia, Via Paolo Imperiale, 4/1 16126 genova, Italy. Tel. (+39) 02 27091312 , email [email protected] or [email protected]. For global offices see www.bureauveritas.com/wps/wcm/connect/bv_com/group/home/worldwide-locations

www.bureauveritas.com

KPMG LLP (UK)

Associate Director, Climate Change & Sustainability – KPMG LLP (UK), Esther Rodriguez, Phone: +44 (0) 7768 468 039, Email: [email protected]. KPMG Performance Registrar Inc (Canada), Michael Armstrong, Email: [email protected] KPMG France: Philippe Arnaud, Partner, Head of Sustainability & Climate Change Services, Email: [email protected]

www.kpmg.com

Resource Consulting Services Michele Brulhart Banyiyezako, Senior Consultant, Phone: +257 (0) 79217 830, Email: [email protected]

www.rcsglobal.com

Page 18: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 18 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

SCS Global Services

Global Contact: Stephanie Blazek, SCS Global Services, Email: [email protected], Phone: +1 510 452 6394

Global Contact: Heather Louie, [email protected], Phone: +1 510 452 6809

www.scsglobalservices.com

SGS United Kingdom Effie Marinos, Social Responsibility Solutions Manager, Phone: + (44) 203 008 7860, Email: [email protected]

www.sgs.com

USA; Christine Cherevko, [email protected]

HK/China: Keith Wai, [email protected]

UL Responsible Sourcing Global RJC Program Manager, Marianna Smirnova,[email protected],

www.ul.com/responsible-sourcing

USA: Johanna Lanza, [email protected]

Europe: Frank [email protected]

Asia: Chingyi Giuliana, [email protected]

Page 19: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 19 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

APPENDICES:

A: GLOSSARY OF TERMS AND REFERENCES

BPPs: De Beers Group of Companies, Best Practice Principles, 2015

IDMA: International Diamond Manufacturers Association. See IDMA Code of Conduct

ISO: International Standards Organisation. See in particular ISO 14001 and ISO 18323

KPCS: Kimberley Process Certification Scheme. Rough diamonds can only be legally exported/imported if accompanied by an official KPCS Certificate. www.kimberleyprocess.org

KYC: “Know Your Customer/Counterparty”; see examples of practices at US Patriot Act (“International Counter Money Laundering and Related Measures”) at www.justice.gov.

OECD: Organisation for Economic Co-operation and Development: see “Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas” at www.oecd.org

RJC: Responsible Jewelry Council: see” Member Certification” (under Code of Practices, especially “Provenance Claims”) at www.responsiblejewellery.com

VBA: Signet Vendor Buying Agreement.

WDC: World Diamond Council. See System of Warranties.

WFDB: World Federation of Diamond Bourses. See also The WFDB Charter on Disclosure of Synthetic, Treated Natural and Natural Diamonds.

Page 20: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 20 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

A1: EXAMPLE DIAMOND SUPPLY CHAIN & RISK POINTS

Source: DeBeers Best Practice Principle

Page 21: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 21 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

B: SIGNET “D-SRSP” COMPLIANCE AUDIT QUESTIONNAIRE TEMPLATE

Signet Jewelers Ltd. recommends that auditors use the following questionnaire template to prepare the report confirming the status of the Supplier’s compliance with the D-SRSP.

1: Has the Supplier claimed compliance with the D-SRSP?

Yes No

2: Has the Supplier provided documentary evidence of compliance consistent with the compliance criteria, and provided for auditors’ review?

Yes No

3: Transaction documentation which supports the policy documentation above: (e.g., Kimberley Process certificates, delivery notes, invoices, etc)?

Yes No

Does this documentary evidence include policy documentation (e.g., warranty statement from suppliers)?

4. Does the Supplier have a documented KYC due diligence process?

Yes No

5. Has the Supplier provided documented evidence of continuous improvement in identifying and verifying its sources of diamonds, if required?

Yes No If the answer is no, what is the explanation?

6: Has the Supplier confirmed and demonstrated that it is including the required warranty statement on all relevant documentation to Signet, such as invoices, delivery notes etc. (See 10.1.9)

Yes No

AUDITOR COMPLIANCE STATEMENT

Based on the scope and findings of the Supplier audit (or assessment) and the available information provided by the Supplier;

1. The auditor confirms that the Supplier complies with the D-SRSP.

or

Page 22: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 22 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

2. The auditor confirms that the Supplier does not comply with the D-SRSP due to the identification of non-conformance(s) which are being addressed by the Supplier.

The auditor confirms that:

The information provided by the Supplier is true and accurate to the best knowledge of the auditor(s) preparing this report.

C: SUPPLIER COMPLIANCE REPORT

This appendix covers the reporting procedures for Suppliers’ compliance with the SRSPs, conducted by Signet through an annual online report with all Suppliers.

This appendix is provided so both Suppliers and auditors can verify the questions used for the compliance report and guidance provided.

All Suppliers will be given a unique username and password to access the online compliance report for the SRSPs including the D-SRSP.

Suppliers may use the same user name and password to report compliance for all SRSPs.

Below is a copy of guidance provided to Suppliers to enable them to complete the online report.

The questions and criteria listed in the online report, specifically for the D-SRSP will be:

SRSP COMPLIANCE REPORT

Q1: Confirmation of Supplier Vendor Name and Number:

If you are completing the report on behalf of multiple Divisions of your company, please note the following guidance.

The company name and vendor number shown here will relate to the login details you have used to enter the compliance report.

- If the answers are the same for all these Divisions, then you can complete the report on behalf of all Divisions.

- If the reports are not the same for all Divisions (if for example, one Division’s compliance is different from another, or if the criteria used is different), you should complete separate reports for each Division. You can revise your report at any time, and you can save a partially completed report if you would like to complete and submit it at a later date.

Page 23: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 23 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

Q2: The data collected in this compliance report will remain strictly confidential and will be stored securely by Signet and its SRSP project team.

This confirms that the data provided will be used only by Signet’s SRSP compliance and its consultancy project teams to enable Signet to analyze its supply chain and confirm it is conflict-free, and that you consent to the use of the data for these purposes.

Q3: Are you aware of the D-SRSP?

To complete the report, you will need to be familiar with the D-SRSP. The document is available on the Signet website at www.signetjewelers.com/corporate-responsibility/responsible-sourcing. Please ensure the person completing the report on behalf of your company is familiar with the D-SRSP, and especially the compliance criteria listed. Please answer “yes” to when this is done; do not proceed if the person completing the report has not read the D-SRSP.

Yes/No

After completing, you will be taken to your Compliance Report, which is split into 3 sections:

1. Statement of Compliance

2. Supporting Documents

3. Further Comments

SECTION 1: STATEMENT OF COMPLIANCE:

Q1: Which category or categories of diamonds are relevant to your compliance with the D-SRSP?

Category 1. Single Stone Tracking: Individual diamonds supplied by or sourced from identified and verified diamond producers such as DeBeers, ALROSA, Rio Tinto or Dominion.

Category 2. Parcel Tracking: Parcels of diamonds supplied by or sourced from identified and verified diamond producers such as DeBeers, ALROSA, Rio Tinto or Dominion, not individually tracked but verified to have derived from all or any of these producers.

Category 3. Mixed Sources: This category allows for the mixing of diamonds deriving from a number of sources, with some percentage of the diamonds deriving from an identified and verified source. Category 4. Other Identified and Verified Sources: This category applies to diamonds which derive from a producer country or particular mine, originally sourced from other than DeBeers, ALROSA, Rio Tinto or Dominion.

Page 24: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 24 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

Guidance:

You may supply any or all of these categories. Supporting documents must be supplied which are relevant to the categories you nominate.

For Suppliers with multiple business units/divisions (multiple Suppliers to Signet with different vendor numbers): if your company has multiple business or divisions which supply Signet, if the compliance criteria are the same for all businesses/divisions, you may complete the report on behalf of all businesses/divisions. If the compliance criteria for the businesses/divisions are different, you should complete a separate compliance report for each business.

The Signet project team will follow the progress of each company towards compliance with the SRSPs. If you need to discuss the issues that make it difficult for your company to become compliant, please contact the Signet project team at [email protected], and we will contact you by email or arrange a conference call to discuss your difficulties.

Q2: Please select what certification criteria you are using to comply with the D-SRSP.

Guidance:

For Categories 1 and 2 inventory records, sale or purchase documents will be sufficient evidence of compliance.

For Category 3 additional statements identifying provenance should be obtained where possible, and records maintained.

Documented evidence of a KYC due diligence system.

Documented evidence of management processes designed to deliver continuous improvement over time.

Where the sources are retail returns, recycled diamonds and other used sources, records must be maintained which state the source.

For Category 4 where the rough is derived from several sources, such as smaller mines and artisanal sources, evidence of each source must be maintained where available, as well as information about the relevant warranty/certification – for example, RJC Certification, KP Certificates.

Documented evidence of a KYC due diligence system.

Documented of management processes designed to deliver continuous improvement over time.

Page 25: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 25 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

Policy documentation: this would include a policy statement by the Supplier or by the Supplier’s supplier to the effect that the Supplier and/or the Supplier’s supplier takes reasonable steps to ensure that the diamonds it supplies to Signet are conflict free and parcels do not include lab-grown/synthetic diamonds or diamond simulants, in accordance with the D-SRSP.

Q3: Please explain what auditing criteria will be available to third party auditors to

validate the certification that your company’s supplies are compliant with the D-SRSP (for example, copies of delivery certificates, terms of business etc). Please select all that apply.

1. KPCS Certificates 2. Supply documents for rough diamonds indicating the mine or mines from

which the diamonds derived (Producers) 3. Purchase documents for rough diamonds which demonstrate compliance with

the D-SRSP 4. Purchase documents for polished diamonds which demonstrate compliance

with the D-SRSP 5. Supply and delivery documents relating to contractors or sub-contractors

which demonstrate compliance with the D-SRSP 6. KYC records – standard procedure 7. KYC records – relevant to purchase of recycled diamonds 8. Documents evidencing continuous improvement 9. Terms of business with subcontractor(s) which confirm diamond supplies in

accordance with D-SRSP criteria 10. Terms of business with other suppliers or sub-contractors which confirm

diamond supplies in accordance with D-SRSP criteria 11. Other (please specify and give example)

Guidance:

This question asks you to specify the documentary evidence of compliance. Such evidence will include copies of delivery certificates, terms of business with suppliers, inventory reports etc. the most common types of supporting evidence are listed, and you can include multiple auditing criteria in your answer. Again, you have the opportunity to answer “Other”, in which case you will be asked to specify the type of supporting evidence that you will be providing.

Please note that if Signet requests an audit of your compliance statement, you may need to provide this evidence to the SRSP auditor. The SRSP states that compliance audits will be done by Signet authorised accredited third

party independent auditors, and the auditor will

be appointed by you, the Supplier; Signet will not audit any Supplier. A list of accredited auditors is included in this document. Signet will then request a copy of the audit report.

Page 26: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 26 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

Q4a: What proportion of your diamonds derive from identified sources, under each of the following D-SRSP Categories (See Section 6):

Category 1. Single Stone Tracking: ____%

Category 2. Parcel Tracking: ____%

Category 3. Mixed Sources: ____%

Category 4. Other Identified & Verified Sources: ____%

Q4b: What proportion of the diamonds which you supply Signet derive from

identified sources, under each of the following D-SRSP Categories (See Section 6):

Category 1. Single Stone Tracking: ____%

Category 2. Parcel Tracking: ____%

Category 3. Mixed Sources: ____%

Category 4. Other Identified & Verified Sources: ____%

Q5: Provide details of your management systems designed to deliver continuous improvement?

Guidance:

SECTION 2: SUPPORTING DOCUMENTS

In this section, we have provided Suppliers with a facility to upload supporting documents to support the answers given in Section 1 to demonstrate compliance with the SRSPs and help prepare for possible audit of your compliance report.

For example, the Supplier may wish to upload examples of documents that the Supplier might show to an auditor to confirm compliance with the D-SRSP. Provision of examples will help the SRSP project team understand compliance claims and will also be used to help provide advance information to accredited auditors of the types of evidence they might expect to see during an audit.

These documents are held securely and will be accessed only by Signet, the designated SRSP project team, and may be used by Signet and the project team as examples for accredited auditors.

It is not mandatory to upload documentation to be able to submit the compliance report.

Page 27: Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)s2.q4cdn.com/912924347/files/doc_downloads/2016/...3.1 The D-SRSP applies to all diamonds supplied to Signet including loose

Signet Responsible Sourcing Protocol – Diamonds (D-SRSP)

Page 27 Confidential and Proprietary Information of Signet Jewelers Ltd. January 2016

SECTION 3: FURTHER COMMENTS

This section allows Suppliers to make any comments on the report, provide any additional information you have to support any compliance claims, or request additional information from Signet.

Please include any supplemental comments on your SRSP report here.

COPY OF THE REPORT

You are able to save or print a copy of your completed report. Following completion of your SRSP compliance report, you will be issued with a confirmation number, which will be needed as a reference in your 2017 Vendor Buying Agreement. This confirmation number will only apply to compliance with SRSPs for gold and 3Ts (“3TG”) for calendar year 2016. Compliance with the D-SRSP is not required for CY2016, but it is anticipated that it will be a requirement for CY2017, to be reported in September 2017.

---Ends---