SOCIAL MEDIA MONITORING

PUBLIC SAFETY EMERGENCY MANAGEMENT SECURITY & PROTECTION

DAY

TO

DAY

• Evaluate potential criminal activity

• Identify locations of posts

•Anticipate criminal activity

•Gather evidence

•Understand networks

• Identify persons of interest

•Criminal profile building

• Identify and correct misinformation

•Monitor preparedness

•Horizon scan for reported events

• Improving community relations

•Monitor online discussions

•Horizon scan

• Facilitate awareness

•Monitor risks to infrastructure

•Manage community risk

•Monitor the location and safety of individuals

• Ensure legal compliance

INCI

DEN

T/EV

ENT • Identify nature, location of event

• Identify people and/or communities in need

• Increase understanding of impact of response

• Identify gaps in response

• Integrate information into EOC

• Identify and correct misinformation

• Improve situational awareness

• Identify location based posts

• Provide better level of care to employees

•Understand stakeholder location and health

•Respond quickly to awareness and opinion

•Monitor geographically dispersed team members

•Manage community risk

INTEGRATE SOCIAL MEDIA INTELLIGENCE INTO YOUR PROCESSES AND SYSTEMS

Social media is rapidly changing how we communicate, with many recent notable examples of social media being used during events as they happen.

The sharing of information and the posting of images and videos on social media networks provides unparalleled insights into events as they unfold, allowing organizations to detect issues and react accordingly.

With millions of tweets, posts and images being posted every day, using services such as Twitter, Facebook and YouTube, this poses opportunities and challenges for authorities who need to monitor

activity to obtain situational awareness, but struggle with the volumes of data and the variety of social media networks being used.

Signal is an online social media monitoring and intelligence solution that processes public social media data, enabling the public safety, emergency management and corporate security communities to better understand and incorporate social media into their workflows and systems.

Signal provides multiple methods of using this information, including through the use of powerful filtering and search capabilities, visual mapping and a flexible underlying integration platform.

© 2014 Signal Corporation Limited. All rights reserved. Information in this document is accurate at the time of publication but is subject to change.

Signal is an online social media monitoring and intelligence solution that enables the public safety, emergency management and corporate security communities to better understand and

incorporate social media into their workflows and systems, through the use of powerful filtering and search capabilities, visual mapping and a flexible underlying integration platform.

KEY FEATURES

• ·Multiplesocialmedianetworksupport – Captures public data from the leading social media networks, including Twitter, Facebook and YouTube, ensuring you can monitor activity in all these networks through a single application.

• Powerful search capabilities – We provide multiple, user defined search filters that go beyond simple keyword searches, allowing you to capture task specific data.

• Geolocation support – View social media activity on a map, or perform a search across a geographic location or set of locations, effectively capturing all social media activity in that area.

Signal is a Software as a Solution (SaaS) offering available on a subscription basis.

• Integration Platform – Utilize the flexible Web API to integrate Signal’s data and capabilities into your own applications.

• UserManagement – Allow multiple-users, with different role types, to access Signal, sharing searches and search results across your organization.

• Performance and Scalability – Signal uses the power of Microsoft Windows Azure to provide scalable performance and availability.

For more information, demo, trail or report: Web: www.getsignal.info Email: info@getsignal.info