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Sign-Up Guide

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  • Sign-Up Guide

  • TABLE OF CONTENTS

    SEASON TICKET AND WAIT LIST MEMBERS

    Sign-In

    Sign-Up

    PARTNER PROGRAMS

    Dunkin’ Donuts – DD Perks

    Uber

    Papa Gino’s Rewards

    PATRIOTS365 SHARING (Dunkin’ Donuts – DD Perks and Papa Gino’s Rewards)

    Invite Sharers to join your Patriots365 Account

    Sign Up from a Patriots365 Account invitation

    MISCELLANEOUS

    Forgot password/password reset

    2

  • SIGN IN: Already a Patriots365 Member If you are already a Patriots365 member, visit www.patriots365.com and follows these steps:

    3

    1) Enter your Email Address or Account ID that you use to sign into your season ticket or wait list account. 2) Enter your Password you use for the same account. 3) Click the “Sign In” button.

    3 2

    1

    Table of Contents

    http://www.patriots365.com/

  • Oops: Did you get an error message?

    4

    You may receive an error message for several reasons: 1) The season ticket or wait list account number or email address you entered does not match what we have on record. 2) Your password does not match what we have on record.

    If you do not remember your password, click the “Forgot Password” link to reset your password in Account Manager. See pages 48-54 for details.

    3) This season ticket or wait list account has not yet signed up for Patriots365.

    If you have any questions, please call us at 800-543-1776 or email [email protected] with the subject line: Patriots365 Sign In Question.

    Table of Contents

    mailto:[email protected]

  • SIGN UP – Become a Patriots365 Member Step 1: Visit www.patriots365.com and click the “Sign Up: Season Ticket or Wait List Members” button.

    5

    CLICK HERE

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    http://www.patriots365.com/

  • SIGN UP – Become a Patriots365 Member Step 2: Sign Up

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    1) Enter either your Email Address or Account ID that you use to sign in to your season ticket or wait list account.

    2) Enter your account password.

    3) Check the box to agree to the Patriots365 Terms & Conditions.

    4) Click the “Sign Up” button to submit.

    2

    3

    1

    4 Table of Contents

  • Oops: Did you get an error message?

    7

    You may receive an error message for several reasons: 1) The account number or email address you entered does not match a Season Ticket or Wait

    List Member Account on record. 2) Your password does not match a Season Ticket or Wait List Member Account on record. If

    you do not remember your password, click the “Forgot Password” link to reset your password in Account Manager. See pages 48-54 for instructions.

    3) This account is already registered in Patriots365. If so, you will be prompted to sign in. 4) You forgot to check the Terms & Conditions box.

    If you have any questions, please call us at 800-543-1776 or email [email protected] with the subject line: Patriots365 Sign-Up Question.

    Table of Contents

    mailto:[email protected]

  • SIGN UP – Become a Patriots365 Member Step 3: Home Page Click the “View Dashboard” button to view and enroll in your eligible partner programs.

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    John Smith

    CLICK HERE

    Table of Contents

  • SIGN UP – Become a Patriots365 Member Step 4: Dashboard Click the “Enroll” button next to the partner program you wish to enroll in.

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    Click here to enroll with DD Perks.

    See pages 10-18 for more details.

    Click here to enroll with Uber.

    See pages 19-25 for more details.

    Click here to enroll with Papa Gino’s. See pages 26- 33 for more details.

  • Sign up for the DD Perks partner program Step 1: Sign in or sign up for DD Perks

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    Click “YES” if you are already a DD Perks member. See page 11 for more details.

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    Check this box to allow Dunkin’ to share your information with us.

    Click “NOT YET” if you need to sign up for DD Perks. See pages 12-17 for more details.

  • Sign in to DD Perks: Already a DD Perks Member If you are already a DD Perks member, simply sign in to your account with your DD Perks email address and password. Note: Your DD Perks email address may be different than your Patriots365 account email address.

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    1

    2

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    1) Enter your DD Perks account email address.

    2) Enter your DD Perks account password.

    3) Click the “Sign In” button.

    You will see the Patriots365 “Start Your Touchdown Dance” welcome screen (pg. 17.) after you click Sign In.

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  • Sign up for DD Perks: Become a DD Perks Member If you are not already a DD Perks member, click “Not Yet” to get started.

    12

    CLICK HERE

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  • Sign up for DD Perks: Become a DD Perks Member Step 1: Enroll a DD Card In order to become a member of DD Perks you’ll need a DD Card. If you already have a DD Perks Card, click “Yes”. If you do not have a Card, click “Not Yet”.

    13

    Click “NOT YET” if you don’t have a DD card. See page 15-17 for more details.

    Click “YES” if you have a DD card. See page 14 for more details.

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  • Sign up for DD Perks: Become a DD Perks Member Step 1a: Enroll an Existing DD Card On your DD Perks card, scratch off the Pin and enter it into the Pin/ID number field. Enter the 16-digit card number without spaces. Click “Continue”.

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    Click “Continue” to add more money to your card.

    Note, on the pre-loaded $2 DD Card in the season ticket package, the PIN is on the bottom right hand side of the card.

  • Sign up for DD Perks: Become a DD Perks Member Step 2: Put Money on your DD Card Indicate a starting amount of money that you would like to put on your new DD Card and click “Continue”.

    15

    2) Or manually enter an amount and click “Continue”.

    1) Select one of the designated amounts.

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  • Sign up for DD Perks: Become a DD Perks Member Step 3: Enter your Contact Information Enter your contact information into the required fields, accept the DD Perks Terms & Conditions, then click “Submit” at the bottom of the page.

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    Existing DD Card Form New DD Card Form

    Final Step: Click “Submit”

    You will see the Patriots365 “Start Your Touchdown Dance” welcome screen after you click Submit.

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  • Sign up for DD Perks: Become a DD Perks Member Step 4: Continue to Patriots365 After signing in or signing up for DD Perks, click “Complete enrollment” to continue to Patriots365 now enrolled in DD Perks.

    17

    CLICK HERE

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  • SIGN UP – Become a Patriots365 Member Step 5: Begin Earning Congratulations, you’re now signed up! Enjoy your daily run to Dunkin’ and start earning credit toward next year’s season ticket invoice or the Patriots Proshop.

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    CLICK HERE if you are a Season Ticket Member and you can invite up to three Sharers. (See pages 34-39)

    John Smith

  • Sign up for the Uber partner program Step 1: Sign in or sign up for Uber

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    Click here if you do not have an Uber account. See pages 22-25 for details on how to create one.

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    Click here if you already have an Uber account. See page 20 for more details.

  • Sign in to Uber: Already have an Uber Account Sign into Uber with your account information Note: Your Uber email address may be different than your Patriots365 email address.

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    1 2

    3

    4 1) Enter your Uber email

    address. 2) Enter your Uber

    account password. 3) Click the “Sign In”

    button. 4) Or click “Continue

    with Facebook” if you already linked your Facebook with Uber

    5) Allow Uber to share your information with Patriots365

    Page 1 Page 2

    5

  • Forgot Password/Reset Password If you forgot your Uber password, click on “Forgot Password” and enter your Email Address. Uber will send you a link to reset your password. Note: Your Uber email address may be different than your Patriots365 email address.

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    2

    1) Click “Forgot Password” 2) Enter Email Address

    Page 1 Page 2

  • Sign up for Uber: Create an Uber Account If you do not have an Uber account, scroll to the bottom of the page and click “SIGN UP FOR UBER” to get started.

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    CLICK HERE

  • Sign up for Uber: Create an Uber Account Step 1: Enter your contact information and promotion code Enter your contact information and the Promotion code Patriots365 to receive your first ride free (up to $20).

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    1) Enter your contact information: • Email • Password • Name • Phone number

    2) Enter the promotion code Patriots365 to receive your first ride free (up to $20).

    3) Click the “Create Account” button to submit.

    3

    2

    1

  • Sign up for Uber: Create an Uber Account Step 2: Download the Uber app from your App store and sign in on your phone

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    1. Enter the email address and password you created and sign in to Uber on your smartphone.

    2 1

    2. Upon signing in, Uber will send you a text with a 4 digit verification code. Once you receive it, enter the code into the app to authorize your account

  • Sign up for Uber: Create an Uber Account Step 3: Add a payment method and start making trips to earn Patriots credit

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    1. Select PAYMENT on the side menu bar

    2. Enter your credit card number or select PayPal

    3. Complete your credit card details (or PayPal)

    1

    2 3

    John Smith

  • Sign up for the Papa Gino’s partner program Step 1: Sign in or sign up for Papa Gino’s Rewards

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    Click here if you do not have a Papa Gino’s Rewards card. See pages 30-33 for details on how to sign up for one.

    Click here if you already have a Papa Gino’s Rewards card. See page 27-28 for more details.

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  • Sign in to Papa Gino’s: Already have a Papa Gino’s Rewards card Step 1: Sign into Papa Gino’s Rewards with your card information Note: Your Papa Gino’s Rewards email address may be different than your Patriots365 email address.

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    2

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    1) Enter your Papa Gino’s email address. 2) Enter your Papa Gino’s account password. 3) Click the “Log In” button.

  • Sign in to Papa Gino’s: Already have a Papa Gino’s Rewards card Step 2: Allow Papa Gino’s to share your information with Patriots365 Note: Your Papa Gino’s Rewards email address may be different than your Patriots365 email address.

    28 Table of Contents

    Allow Papa Gino’s to share your information with Patriots365 by clicking “Complete Enrollment”

  • Forgot Password/Reset Password If you forgot your Papa Gino’s password, click on “Forgot your password?” and enter your Email Address. Papa Gino’s will send you a link to reset your password. Note: Your Papa Gino’s Rewards email address may be different than your Patriots365 email address.

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    Page 1

    Page 2

    Table of Contents

    1) Click “Forgot your password?”

    2) Enter Email Address

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    2

  • Sign up for Papa Gino’s Rewards: Create an Account If you do not have a Papa Gino’s Rewards card, scroll to the bottom of the page and click “Register” to get started.

    30

    CLICK HERE

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  • Sign up for Papa Gino’s: Create a Papa Gino’s Rewards Account Step 1: Enter your contact information

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    1

    3

    1) Enter your contact information: • Name • Email • Phone • Password • Email preferences • Birth date • Address

    2) Click “Sign me up” underneath Reap The Rewards 3) Click the “Register” button to submit.

    Top of page Bottom of page

    • Note: If you click “Not now” underneath the Reap the Rewards section, you will be asked to complete your card registration before you can link it with Patriots365.

    • If you click “I already have a rewards card” you will be asked to enter the 16 digit code on the back.

    2

  • Sign up for Papa Gino’s: Create a Papa Gino’s Rewards Account Step 2: Allow Papa Gino’s to share your information with Patriots365

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    Allow Papa Gino’s to share your information with Patriots365 by clicking “Complete Enrollment”

  • Sign up for Papa Gino’s: Create a Papa Gino’s Rewards Account Congratulations, you’re now signed up! Enjoy ordering online or with the Papa Gino’s mobile app and start earning credit toward next year’s season ticket invoice or the Patriots Proshop.

    33

    CLICK HERE Both Season Ticket Members and Wait List Members can invite up to three Sharers with Papa Gino’s. (See pages 34-39)

    Table of Contents

  • Invite Sharers Step 1: View Dashboard Click the “View Dashboard” link

    34 Table of Contents

    Papa Gino’s hero

    John Smith

    CLICK HERE

  • Invite Sharers Step 2: Invite Sharers Click the “Invite Sharers” button next to Papa Gino’s or DD Perks. Note: Papa Gino’s allows both Season Ticket Members and Wait List Members to add up to three Sharers. DD Perks only allows Season Ticket Members to add up to three Sharers.

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  • Invite Sharers Step 3: Send Invites Enter up to three of your friends’ email addresses at once. Note: you cannot invite another Season Ticket Member as your Sharer.

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    2

    1

    3

    1) Enter up to three friends at once by inputting their respective email addresses.

    2) (Optional) Enter a customized message to send along with the email invite.

    3) Click the “Send Invitation” button to deliver the invite straight to their inbox.

  • Invite Sharers Step 4: Invites Sent Your invites have been sent, and your friends will receive instructions on how to join Patriots365.

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  • Invite Sharers Step 5: Begin Earning Credit from your Friends When your friends accept your invitations, you will see them appear on your Sharers Tab on the Loyalty Dashboard.

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    $15.00

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    CLICK HERE to view Sharer details.

  • Invite Sharers Step 6: View Credit as your Friends Spend Your credit total, along with your Sharers’ credit totals, will update based on transactions with DD Perks and Papa Gino’s.

    39 Table of Contents

    Joe Bloggs

  • SHARER SIGN UP – From Patriots365 Invite Step 1: Receive Email and accept the Invitation. Note: You can be a Sharer in both the DD Perks and Papa Gino’s Rewards Partner Program.

    40 Table of Contents

    John S. John S.

    John S.

    John S. John S.

    John S.

  • SHARER SIGN UP – From Patriots365 Invite Step 2: Become a Sharer Click the “Sign Up: Fans” button, unless you are a Wait List Member, in which case you click the “Sign Up: Wait List Members” button.

    41 Table of Contents

    John Smith John Smith

    Fans Wait List

    Members

    Fans Wait List

    Members

  • SHARER SIGN UP – From Patriots365 Invite Step 3: Sign Up Enter your information to create an account with Patriots Account Manager. If you already have an account with Account Manager (e.g., Wait List, Revolution, Gillette Stadium), use your current credentials below to sign up.

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    1) Enter your contact information: • First and Last Name. • Full address. • Email address • Phone number. • Enter your password twice to

    verify.

    2) Check the box to agree to the Patriots365 Terms & Conditions.

    3) Click the “Sign Up” button to submit.

    Table of Contents

    1

    2

    3

  • Oops: Did you get an error message?

    43

    You may receive an error message for several reasons: 1) An account with this email address already exists in Account Manager. 2) An account with this email address already exists, but the password you entered does not match

    what we have on record. If you do not remember your password, click the “Forgot Password” link to reset your password in Account Manager. See pages 48-54 for instructions.

    3) Our records indicate that you are a Season Ticket Member. If you are a Season Ticket Member, you cannot also be a Patriots365 Sharer.

    4) This Sharer account is already registered in Patriots365. If so, you will be prompted to sign in. 5) You forgot to check the Terms & Conditions box.

    If you have any questions, please call us at 800-543-1776 or email [email protected] with the subject line: Patriots365 Sign-Up Question.

    Table of Contents

    mailto:[email protected]

  • 44 Table of Contents

    John Smith

    John Smith

    SHARER SIGN UP – From Patriots365 Invite Step 4: Accept Invitation on the Loyalty Program Dashboard Click the “Accept Invitation” Button.

  • 45

    SHARER SIGN UP – From Patriots365 Invite Step 5: Sign in or sign up for DD Perks or Papa Gino’s Once you are on the DD Perks or Papa Gino’s page, you can choose to log in with your current partner account or sign up if you don’t have one.

    Click here if you are already a DD Perks member. See page 11 for more details.

    Click here if you need to sign up for DD Perks. See pages 12-15 for

    more details.

    Table of Contents

    Click here if you are already a Papa Gino’s Rewards

    member. See page 27-28 for more details.

    Click here if you need to sign up for a Papa Gino’s Rewards card. See pages 31-33 for more details.

  • SHARER SIGN UP – From Patriots365 Invite Step 6: Continue to Patriots365 After signing in or signing up for DD Perks or Papa Gino’s, click “Complete Enrollment” to continue.

    46 Table of Contents

  • SHARER SIGN UP – From Patriots365 Invite Step 7: Begin Earning Credit Congratulations, you’re now signed up and can start earning credit towards your friend’s season ticket invoice or online ProShop voucher.

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    CLICK HERE to view details.

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    John Smith

    John Smith

  • Forgot Password/Reset Password Step 1: Click “Forgot Your Password?” Link If an account with your email address already exists in Account Manager, and/or if you do not remember the password, please visit www.patriots.com/ticketexchange and click “Forgot Your Password?”.

    48 CLICK HERE

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    http://www.patriots.com/ticketexchange

  • Forgot Password/Reset Password Step 2: Enter Account Info Enter your Patriots365 Email Address or Season Ticket or Wait List Account ID and click “Email Password”.

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    2) Click “Email Password”.

    1) Enter Patriots365 Email Address or Account ID.

    Table of Contents

  • Forgot Password/Reset Password Step 3: Temporary Password Sent A temporary password has been sent to your email address. Go to your email inbox to retrieve this temporary password.

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  • Forgot Password/Reset Password Step 4: Retrieve Temporary Password Sign in to your email inbox and retrieve your temporary password.

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    1) Copy your temporary password.

    2) Click this link.

    John,

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  • Forgot Password/Reset Password Step 5: Sign In to Account Manager Enter your Patriots365 Email Address or Season Ticket or Wait List Account ID and enter your temporary password.

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    1) Enter either your Patriots365 Email Address or Account ID.

    2) Enter your temporary password.

    3) Click the “Continue” button.

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    3

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  • Forgot Password/Reset Password Step 6: Select your New Password Enter your new password – must be between 1 and 250 characters, alpha numeric only, and case sensitive. With this newly generated password, you may continue your Sign-Up/Sign-In Process with Patriots365.

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    1) Enter your new Patriots365 password, twice to verify.

    2) Click the “Save” Button.

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    2

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  • Forgot Password/Reset Password Step 7: Return to Patriots365 After setting your new password, you can click on the link to Patriots365, and remain logged in to your account when you arrive at Patriots365.com.

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    CLICK HERE to continue to Patriots365.

    John Smith 12345678

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