siemens phase - db and dc website - final v1

8/14/2019 Siemens Phase - DB and DC Website - FINAL v1

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Siemens

Online member web services

November 2009

Prepared by Phillip Cork

Email: [email protected]

Aon Consulting Limited is authorised and regulated by the Financial Services Authority
mailto:[email protected]:[email protected]:[email protected]


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Contents

Introduction.................................................................................................................................................................. 1

The Current Situation.................................................................................................................................................................1

The High level requirements.......................................................................................................................................................1

High Level Proposals.................................................................................................................................................. 2

Proposal 1 Introduction of Separate websites for DB, DC and New Joiner...........................................................................2

Solution Prerequisites .............................................................................................................................................................4

High level Benefits of Proposal...............................................................................................................................................4

High Level considerations of Proposal....................................................................................................................................4

Proposal 2 The Egg Money Manager approach to introducing websites for DB, DC and New Joiner.............................4




Proposal 3 The Single Sign on approach to introducing websites for DB, DC and New Joiner............................................6




Proposal 4 DB Member data loaded to the Aon instance of Aquila administrator................................................................8




Proposal 5 DB data extracted from Aquila and loaded to PensionLine1, DB planner provided using easel......................10

Solution Prerequisites ...........................................................................................................................................................11

High level Benefits of Proposal.............................................................................................................................................11

High Level considerations of Proposal..................................................................................................................................11

Proposal 6 All Siemens member records are hosted in a single Aquila Environment..........................................................11

Solution Prerequisites ...........................................................................................................................................................11

High level Benefits of Proposal.............................................................................................................................................11

High Level considerations of Proposal..................................................................................................................................12


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IntroductionFollowing a meeting between Paul Waight of Siemens, Stuart Heatley and Roslin Wright of Aon in

November 2009, Aon offered to investigate and discuss with Siemens possible web solutions that

would help deliver a more integrated functionality rich web offering covering members of the DB

schemes and DC Investor Plan. An additional requirement for a static site with generic pensions

modeling is also required for potential new members of the DC Investor Plan.

The high level requirements were initially captured by the Siemens Internet Scope document and

then discussed on a conference call on the 25th November 2009. This document provides a series

of high level proposals call that could be implemented to achieve the integrated solution required.

The Current Situation

The Investor Plan is administered by Aon using the AquilaAdministratorplatform. The members

of the Defined Contribution Investor Plan have access to an online web facility providing the

ability to manage investments, obtain Plan information and dynamically model their prospective

retirement pension. This pension site is developed and provided by Aons internal web

development team, linked to administratorby a series of Application Programming Interfaces(APIs).

Members of the Investor Plan enroll on the website with a series of data validation checks being

performed against the administratordatabase before access is provided. On completion of the

enrolment process members access the site using a logon id and the password set during

enrolment.

The Siemens Benefit Scheme is administered by Siemens also using the AquilaAdministrator

platform. The members are currently provided with access to a static member website; however

this does meet the level of core functionality and member self service required.

The High level requirements

The following high level requirements were identified from the original scoping document and

subsequent conference call between Siemens and Aon:


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The proposal should create one central web location for DC plan members, DB schememembers and potential new joiners to access that contains generic scheme informationcommon to all members.

The creation of a member website providing members of the DB schemes (Active,Preserved and Pensioner) with access to personal information, Schemedocumentation/literature and retirement modeling facilities.

The creation of a new joiner site for prospective members of the Investor Plan providingscheme information, documents, forms, FAQs, Contacts and Pension standalone modelingfacilities.

No changes are required to the existing DC Investor Plan website functionality

Single sign on. Members accessing the site can login once but be presented with allscheme records associated to them regardless of DB or DC.

The website produced for the DB schemes can be updated and amended by Siemens

Pension Service

High Level Proposals

Proposal 1 Introduction of Separate websites for DB, DC and New Joiner

Under proposal 1 a new DB site will be created providing Active, Preserved and Pensioner members with access to

real time personal data, scheme documentation, benefit statement data (Actives only), the facility to contact theadministration team with queries/requests and online early retirement modeling facilities. The site will be based

upon Aons DB Pensionline2 offering with the intention to link to the SiemensAquilaAdministratorenvironment.

A second new site will provide potential new joiners of the Investor Plan with an introduction to

the Plan, Plan information, forms, frequently asked questions and contact details of the Pension

Contact Centre. The site will also contain a general Investor Plan modeling tool to enable the user

to model the impact of paying additional contributions.

The intention is for a new splash page to be introduced in front of the existing Investor Plan site

providing members with a central Siemens Pensions web portal. The page presents users with adescription of each of the sites, upon selecting the Siemens Investor Plan option members will be redirected to

the current login/enrolment page. If a DB member or potential new entrant button is selected the user will be

redirected through to the login page of the appropriate site.

Members of the DB scheme and DC plan will be required to enroll on each of the member sites and will

continue to have separate logons to each of the sites.

A map of the new Website structure is shown below:


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SPLASH PAGE

DB Member site

DC Investor Plan site

New member site

NEW DB Member site

WelcomeBenefit information

Modelling FacilitiesDocument libraryFAQsContacts / Useful links

Existing DC member site

WelcomePersonal Data

Investment informationTransactional facilitiesPlannerDocument Library

NEW member site

Introduction / Welcome

PlannerForms / BookletsFAQsContacts / Useful links


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Solution Prerequisites

To enable the new Pensionline2 DB site to be linked to the SiemensAquilaAdministratorenvironmentthe appropriate IT infrastructure would need to be in place at Siemens.

Siemens would need to purchase a separate Web Enabler license with Aquila in order to use the APIsthat allow the interaction betweenAquila and a web application.

High level Benefits of Proposal

Access to a functionality rich centralised web solution

Instant access to Aons experience and knowledge ofAquila web development and support

Access to Aons ongoing development program

Standardised web solution for all Siemens members and potential new joiners

The underlying administration system is unaffected in terms of systems architecture, hosting etc

High Level considerations of Proposal

The Proposal does not meet the requirement for Single Sign on thus allowing members to log in oncebut view all records. Members would continue to enroll each record held.

The APIs have not been tested using AutoCalc as its underlying calculation engine and may not becapable of retrieving calculation results for DB early retirement modeling.

The calculation functionality will be based on existing calculation routines, although these may requireamendment so any run time inputs are removed so members can model their benefits via the web.

The system configuration and content management software would need to be available to SiemensPension Services. Further consideration to support and release management would be required.

Proposal 2 The Egg Money Manager approach to introducing websites for DB, DC and NewJoiner

During the conference call of the 25th November an approach used by the Egg Money site was identified. The

solution allows users to login and setup details of the accounts held with different institutions. Following the initial

setup the website uses the username/password details entered to automatically login behind the scenes and

retrieve static data such as a bank balance or credit card bill totals.

Siemens members would login to a new application and be presented with a summary of their benefits from the

appropriate records held, ie investment fund values from each DC records and Pension details from each DB

record. To view a record in detail or perform retirement modeling the member would be required to select the

appropriate record.



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Requires proposal 1 to be implemented so that the underlying sites are available.

To enable the new Pensionline2 DB site to be linked to the SiemensAquilaAdministratorenvironmentthe appropriate IT infrastructure would need to be in place at Siemens.

Siemens would need to purchase a separate Web Enabler license with Aquila in order to use the APIsthat allow the interaction betweenAquila and a web application.

A new Egg Money style application would be introduced to the PensionLine2 Product.


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Login & SummaryApplication

Summary of accounts

Username/PasswordDatabase

Links to records

NEW DB Member site

WelcomeBenefit informationModelling FacilitiesDocument libraryFAQsContacts / Useful links


WelcomePersonal DataInvestment informationTransactional facilitiesPlannerDocument Library

NEW member site

Introduction / WelcomePlannerForms / BookletsFAQsContacts / Useful links


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The Proposal partially meets the requirement for Single Sign on thus allowing members to log in oncebut view all records. Note members would still be required to enroll each record first before thesummary and record links would be available.


The APIs have not been tested using AutoCalc as its underlying calculation engine and may not becapable of retrieving calculation results for DB early retirement modeling.

It is not good security practice to log all your usernames and passwords into one web facingapplication.

Implementation timescales and costs would be increased as a new application would need to beintegrated into Pensionline2, security tested and deployed.


Proposal 3 The Single Sign on approach to introducing websites for DB, DC and New Joiner

Proposal 3 replaces the EggMoney solution with the introduction of genuine single sign on, enabling members ofthe scheme/plan to login once but be presented with a list of records access. When a record is selected themember is re-directed to the appropriate version of Pensionline2. As the twoAquilaAdministratorenvironmentsare hosted separately the proposal would require a new database to store enrolment data for the two datasets, thedatabase would be integrated into the secure enrolment process. Once in place, members will login and bepresented with access to all of their records.

The single sign on approach could be achieved without the requirement for a new application if the records werehosted in the same environment. The recent multiple records enhancement sponsored by Aon would allow linking

of members record thus allowing one enrolment and one user account.



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The new enrolment database will have a maintenance requirement to ensure the member datasets

remain up to date.

Proposal 4 DB Member data loaded to the Aon instance ofAquilaadministrator

Under proposal 4 the member data from the Siemens AquilaAdministratorenvironment will be extracted and

loaded to the AonAquilaAdministratorenvironment. A new DB website would be built linking to the Aon data set.

The dynamic retirement modeling available under a standard Pensionline2 DB site would be replicated by a

bespoke standalone DB retirement planner built by Aon.

The multiple records enhancement would be used to link the DB and DC records thus allowing members to use

one user account to access all records.



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Login Application

Login Page

Summary of records

Links to records

NEW DB Member site

WelcomeBenefit informationModelling FacilitiesDocument librar


WelcomePersonal DataInvestment informationTransactional facilities

NEW member site

Introduction / WelcomePlannerForms / Booklets


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Member records extracted and loaded to AonAquila Environment.

Established data updates interface feeds and processes both to and from Aon systems

A full review of the DB calculations to determine feasibility of implementing bespoke standaloneplanners.






Holding the DB records allows the linking of DB and DC records using existing functionality


The process of synchronising the two data sets would be difficult to maintain. Siemens HR will need tobe engaged to ensure any processes are amended.

Introduction of new risks in transmitting data and applying updates

Would not fully meet the requirements outlined.

Whilst DB records would be amended in real time at Aon, there will be a delay as the data is managedvia interfaces to and from the HR systems and also the true DB administration system.



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on ac s se u n s ocumen rary


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Proposal 5 DB data extracted from Aquila and loaded to PensionLine1, DB planner provided

using easel

Proposal 5 is similar to Proposal 4 in that a new DB site will be created providing Active, Preserved and Pensioner

members with access to personal data, scheme documentation, benefit statement data (Actives only), the facility to

contact the administrators with queries/requests and online early retirement modeling facilities. However the DB

site will not contain real time data links to Aquila, instead data extracts will be taken from the Siemens Aquila

environment and loaded to a web database. The modeling facilities would be provided by programming a DC style

retirement planner to replicate the DB system calculations.

Members of the DB scheme and DC plan will be required to enroll on each of the member sites and will

continue to have separate logons to each of the sites, unless a single sign on approach was developed.



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SPLASH PAGE

DB Member site

DC Investor Plan site

New member site

NEW Static DB Member site

WelcomeBenefit informationModelling FacilitiesDocument libraryFAQsContacts / Useful links


WelcomePersonal DataInvestment informationTransactional facilitiesPlannerDocument Library

NEW member site

Introduction / WelcomePlannerForms / BookletsFAQsContacts / Useful links


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Member records extracted and loaded to Aon Pensionline1 Database.

A full review of the DB calculations to determine feasibility of implementing bespoke standaloneplanners.







The data presented to members will not be real time and therefore may generate member queries.

Introduction of new risks in transmitting data and applying updates

Would not fully meet the requirements outlined.


Proposal 6 All Siemens member records are hosted in a single Aquila Environment

Under proposal 6 all of the Siemens member records (DB & DC) would be captured in one AquilaAdministratorenvironment. This could be achieved by migrating the Siemens DB member records to the AonAquila environmentand implementing the new Aon multiple record enhancements. This approach would allow single sign on, provideone central location for all Siemens members to access web and meet the functional requirements outlined bySiemens.

A full data migration and calculation re-build would be required to ensure consistency between the DB/DC data setsand would ensure that the calculation automation is available that enables the dynamic early retirement modelingrequired.

TheAquila environment would remain accessible to Siemens Pension Services, however certain activities would be

performed by Aon to adhere to theAquila License terms.


Requires proposal 1 to be implemented so that the underlying sites are available.

AquilaAdministratorenvironment to be hosted by Aon





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The Proposal would fully meet the requirement for Single Sign on thus allowing members to log in oncebut view all records.

The requirement for Siemens to introduce the additional IT infrastructure required as a prerequisiteunder several of the proposals would be removed.

The Aon Web Enabler license would cover the proposed new sites, so Siemens would not be requiredto purchase a separate license.

Potential reduction of costs for Siemens due to removal ofAquila license fee.


To adhere to theAquila license agreement certain activities would be performed by Aon.

There would need to be a full data conversion

The calculation build would need to be replicated on Aons instance of Aquila.


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