Siemens’ Definition of Unified Communications

Unified Communications (UC) Solutions Focus On Embedding Communication And Collaboration Into Business Processes. This Increases Workplace Productivity And Effectiveness. UC Solutions Should Be Software-based, Open, Extensible And Support The Customer’s Choice Of Services.

These Elements Are Controllable As Software Services, Or From The Customer’s Existing Business Application Software

90

Mobility

EmailIM

Voice

Video

Conferencing&

CollaborationMobility

MessagingIM, EM, VM

Voice

OpenScape Unified

Communications Suite

Siemens’ UC Definition Continued…

An Open, Non-Proprietary UC Solution Means A Real Forklift-Free & Migration-Free Integration Into Your Current Communications Infrastructure:

– PBX (TDM or VoIP) Agnostic

– Groupware Agnostic

– EIM Agnostic

– Web Conference Agnostic

– Room-based Video System Agnostic

– Built On A SOA Framework

Why Rip & Replace When You Can Embrace & Extend Your Current Infrastructure?

What Can Open Mean To Me?Voicemail (UM) Is NOT Unified Comm.

UC Customer Case StudyFortune 500 Global Manufacturer

OpenScape UC Voice (Replace PBX’s)- 42% Savings From Previous Communications Spend Through Circuit Consolidation, Standardization & Centralization

- Two Geographically Dispersed Redundant Centralized Servers Replaced 13 Multiple Vendor PBX’s Also Provided Disaster Recovery

OpenScape HD Video (New)- Travel Expenditures Reduced Nearly 20%

OpenScape UC Application (New) - Conferencing Spend Reduced By 75%

- Full-Spectrum Presence & Collaboration Ensures Tele-workers’ Productivity (30% Of Workforce)

- Integrated Solution Inside Customer’s Existing CRM Tool For Enhanced Sales Effectiveness

Teleworking $700K/yr. (UC Appl. = 6 months)

Voice $2.6M (23 months)

Conferencing $875K/yr. (UC Appl. = 6 months)

Video $350K/yr. (14 months)

Overall 5-Year Projected:$14.2M Savings w/ 16 mos. Payback

Yearly Savings (Payback) By Solution

OpenScape Voice, Video & UC Application Deployment

3,500+ Employees (16 sites)