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Siemens delivers a range of complementary products and services that enhance the effectiveness of your core communications systems optiPoint telephones and clients Headsets and accessories Data networking equipment The Leader in Real-Time Communications Siemens Customer Catalog 2004 Edition

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Page 1: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

Siemens delivers a range of complementary products and services that enhance the effectiveness of your core communications systems

•optiPoint telephones and clients

•Headsets and accessories

•Data networking equipment

The Leader in Real-Time Communications

Siemens Customer Catalog2004 Edition

Page 2: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

Coming Soon! HiPath 4000 V2.0HiPath 4000 V2.0 Real-Time IP SystemOffers Enterprises of All Sizes HigherLevels of Resiliency, Modularity and Scalability Than TraditionalTelephone Systems

HiPath 4000 V2.0 delivers the industry’smost complete and powerful systemresiliency, limiting the risks to businesscontinuity caused by LAN, WAN, PSTN,component, system failure and disasters.Siemens designed HiPath 4000 V2.0 to go beyond the resiliency of traditionalphone systems by leveraging the inherentresiliency of IP technology. This designraises the confidence of companies in deploying mission-critical voice applications over IP networks while accelerating the flexibility and cost-savingbenefits of IP communications to a company's or institution's business.

In a single administrative domain, SiemensHiPath 4000 Real-Time IP System may support up to 100,000 IP and/or TDMclients across small to very large offices.

HiPath—The Practical Approach to ConvergenceHiPath™ is Siemens comprehensive portfolioof solutions and services designed to give your business a practical approach to convergence. HiPath lowers total cost of ownership while raising return on investment.

Small EnterprisesThe HiPath 3000 is designed specificallyfor single or multi-site enterprise thatrequire affordable, practical choices forimplementing voice and data applicationswithout compromising features.

Medium EnterprisesThe HiPath 5000 enables medium-sizedenterprises to network locations world-wide, with the ability to manage themfrom a single point of centralized administration. While reducing operatingand management costs, this strategicinvestment creates a solid foundation with the flexibility to leverage new high-performance applications.

Large EnterprisesAn IP convergence platform combines the benefits of IP networking with the richfeatures, applications and availability of acircuit-switched system. The HiPath 4000benefits large enterprises by providing universal access to all system features,connecting several locations and keepingmobile employees in constant contact.

i | Siemens Customer Catalog 2004

What’s New at Siemens?Siemens makes IP practical with exceptional Choices, Evolution and Value

© 2004. Siemens Information and Communication Networks, Inc.

HiPath OpenScape

Contact your authorized Siemens sales representativeor visit us at www.siemensenterprise.com for information on our HiPath Portfolio.

HiPath ProCenter Agile Siemens recently introduced HiPathProCenter® Agile, designed for informal call centers or call handling groups. Easyto implement, configure and use, HiPath ProCenter Agile supports innovativeproductivity tools for both agents andmanagers. HiPath ProCenter Agile’s uniquepresence capabilities make it easy to findthe expert needed to resolve customerqueries on the first call.

HiPath ProCenter Agile has the mostsophisticated contact center use of presence management in the market.

— Sheila McGee-Smith President and Principal Analyst, McGee-Smith Analytics

HiPath Xpressions® V3.0 Unified MessagingDeploy a single view of all messages foreasiest retrieval and processing whileenjoying industry-exclusive options withthe most flexible UM application available:• Architectural options in message store

implementation on a user-by-user basis• Rules-based message filtering for TUI

access via text-to-speech• Simultaneous integration to various

email platforms with one application

What customers are saying aboutHiPath Xpressions V3.0Those who have it now say they couldn’tlive without it.

— Bob Votta, director of Network Technology Services, Lee Memorial Health System

People who are using unified messagingnow swear by it.

— Gary Schmidt, manager of Network Services, New York Power Authority

The ability to have access to and respondto email while mobile is critical to ourbusiness. Access to these emails was costeffective, since we all have cell phones.We are now able to listen to our emails,just like voice mail.

— Steve Gitkin, VP Sales and Service of the Americas, Adva Optical Networking

Introducing HiPath OpenScape. Real-Time Collaboration, Anywhere, AnytimeDramatically cut communications costs.Complete projects in less time. Manageworkflow. Remove location and time barriers to people and information access.Share mission-critical information and ideasin a secure environment, from any device.

OpenScape™ is an open, presence-aware,real-time communications software suitedesigned to quickly and easily synchronizepeople and information to facilitate actionor decision-making. It offers consolidatedaccess to all enterprise communicationsresources, including voice features andservices such as unified messaging; secure,managed instant messaging (IM); email;

Page 3: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | ii

Table of Contents

Siemens optiPoint IP and Digital PhonesoptiPoint 410 Family of IP Phones . . . . . . 1optiPoint 600 office IP Phones . . . . . . . . 2Net6 Application Gateway . . . . . . . . . . . . 2optiPoint 500 Family of Digital Phones . . 3Telephone Compatibility Guide . . . . . . . 4optiPoint Adapter and Sidecar Modules . 5

optiPoint Phone Multimedia Training PhoneGuide LIVE! . . . . . . . . . . . . . . . . . . . 6

HeadsetsNew Lower Pricing . . . . . . . . . . . . . . . . . . 7Headset Packages . . . . . . . . . . . . . . . . . . . 9Cordless Headsets and Amplifiers . . . . . . 10Easy Packs . . . . . . . . . . . . . . . . . . . . . . . 11Easy Pack Bundles . . . . . . . . . . . . . . . . . 12

Wireless AccessoriesSpectraLink . . . . . . . . . . . . . . . . . . . . . . . 13

MessagingInteralia XMU+ . . . . . . . . . . . . . . . . . . . 14

Data NetworkingSiemens—Your Single Source . . . . . . . . 15Cisco Products . . . . . . . . . . . . . . . . . . . . . 16Enterasys Products . . . . . . . . . . . . . . . . . 18Siemens Subscriber Networks Products . . 21Extreme Networks Products . . . . . . . . . 22

Power ProtectionAPC Symmetra . . . . . . . . . . . . . . . . . . . . 23APC Smart-UPS . . . . . . . . . . . . . . . . . . . . 24

HiPath ServicesTraffic Analyst . . . . . . . . . . . . . . . . . . . . 25HiPath Lifecycle Services . . . . . . . . . . . . 26HiPath Managed Services . . . . . . . . . . . 26HiPath SIcurity Services . . . . . . . . . . . . . 27HiPath Professional Services . . . . . . . . . 28

Siemens Programs and PromotionsPrograms . . . . . . . . . . . . . . . . . . . . . . . . 29JUST-US . . . . . . . . . . . . . . . . . . . . . . . . . .30MAC Overview . . . . . . . . . . . . . . . . . . . . 31Siemens Online . . . . . . . . . . . . . . . . . . . 31

MAC Terms and Conditions . . . . . . . . . 32

Siemens Resale . . . . . . . . . . . . . . . . . . . 32

We accept Visa, MasterCard, American ExpressSave 5% on specific products when you order on Siemens Online!www.siemensenterprise.com/siemensonline

Dear Siemens Customer,

At Siemens, we are focused on delivering solutions that enable you to improve your business results by decreasing total cost of ownership, increasing productivity and maximizing workforceeffectiveness. Siemens offers the tools to help you compete more effectively, including advanced IP communication systems,add-on products, applications and services that can enhance yourbusiness operation today.

With the 2004 Siemens Customer Catalog we are pleased to offer a wide array of datanetworking products from a variety of leading vendors now available to you directly fromSiemens. We provide this service to make it easier for you to order the data networkingproducts you need, when you need them, at an automatic 25% discount. You choose theproducts and the vendors—we deliver directly to you via our simplified MAC process.

Highlights in This Catalog• Voice clients (telephones) that leverage the efficiencies of IP, including the

optiPoint 600 office, optiPoint 410 and optiClient 130• A new set of promotions on the optiPoint 600 office client (telephone) and

Net6 Application Gateway• A complete set of packages and promotions on Siemens headsets

The catalog also includes features on PhoneGuide LIVE!, a great way to decrease trainingcosts; Traffic Analyst, designed to right-size your trunking and save cost; and SpectraLinkWireless Telephones, perfect for employees on the go.

We always appreciate your feedback, ideas and recommendations. If you would like tosee other products and services featured in the Siemens Customer Catalog, please dropus a line at [email protected].

Thank you for your continued support in choosing business solutions from Siemens.

Joe LicataPresident, Siemens Enterprise NetworksA Division of Siemens Information and Communication Networks, Inc.

To find out more about HiPath OpenScape,visit www.siemensopenscape.com.While online, play the GATU™ Game. It’s afun, interactive way to measure the extentof your communications misery. Send yourscore to colleagues to compare and compete. Visit www.gatuplay.com.

and multi-resource collaboration such asdocument sharing and white boarding.

Radically new is the HiPath OpenScapesolution's “presence”-based function, supporting buddy lists that display real-timecommunications preferences and availabilityof colleagues. Its rich, flexible collaborationcapabilities greatly simplify the task of

setting up multimedia conferencing while dramatically cutting the costs ofconferencing services. For example, settingup a conference or collaboration session isa point and click operation. This relativesimplicity encourages valuable ad hoc and recurring team collaboration that can help to accelerate business processes and workflow.

Page 4: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

© 2004. Siemens Information and Communication Networks, Inc.1 | Siemens Customer Catalog 2004

Introducing the optiPoint 410 family of IP phones!Access the full benefits of IP

To order any one of the optiPoint 410 family of IP phones call 1-800-835-7656 today!

Better than any other IP or traditional TDM phone, the optiPoint™ 410 familyincorporates high-fidelity voice quality viaan integrated G.722 codec. These multi-linedevices support both industry standardIEEE 802.3af and Cisco proprietary Powerover Ethernet.

Highlights• Reduce operating costs by decreasing

the number of LAN ports and cablesneeded to support IP to the desktopwith a built-in Ethernet switch on thestandard and advance models

• Protect your investment by reusing most of the Modules and Adapters available for our optiPoint 500 family of digital phones

• The large screen interaction module provides built-in applications availablevia touch-screen and voice dial

• Full-duplex speakerphone enhances the conference call experience and eliminates the need for expensive add-on conference devices

optiPoint 410 entryPerfect for hallways and lobbies. An effective replacement for analog telephones. Deploy throughout the cost-conscious enterprise.

optiPoint 410 economyGreat phone for the mobile worker.Alphanumeric 2x24 display, optiGuide™

intuitive menu and hands-free listening.Equip the mobile worker with an optiPoint 410 economy for the desktopand an optiClient™ 130 when mobile.

optiPoint 410 standardBack-lit alphanumeric 2x24 display,optiGuide, full-duplex speakerphone, built-in mini-Ethernet switch, integratedheadset port and two modular option bays.Best desktop solution for contact centeragents, supervisors and conference rooms.

optiPoint 410 Description SAP # Price

optiPoint 410 entry Arctic L28155H7100A100 $140

optiPoint 410 entry Mangan L28155H7100A110 $140

optiPoint 410 economy Arctic L28155H7100A200 $200

optiPoint 410 economy Mangan L28155H7100A210 $200

optiPoint 410 standard Arctic L28155H7100A300 $365

optiPoint 410 standard Mangan L28155H7100A310 $365

optiPoint 410 Display Module Arctic S30817S7205A101 $275

optiPoint 410 Display Module Mangan S30817S7205A107 $275

optiClient Description SAP # Price

optiClient 130 V2.5 for HiPath 4000 P30370-P0180-A001 $175

optiClient 130 V4.0 for HiPath 3000 L30250-F0600-A134 $175and HiPath 5000

optiPoint 410 advanceGraphic back-lit alphanumeric 4x24 display,optiGuide, full-duplex speakerphone, built-in mini-Ethernet switch, integratedheadset and USB port and one option baymodule. Best phone for “power users,”executive offices and conference rooms.

optiClient 130Save Money With IP Clients vs.Traditional TelephonesTurn your desktop into a powerful multi-media productivity tool for enhanced collaboration, application sharing andseamless communication. Save significant

expense by equipping your laptop and PCusers with an optiClient vs. a traditionaldesk phone. Provides PC-based “point-and-click” telephony features on HiPath 3000,HiPath 4000 and HiPath 5000 Real-Time IPSystems. Three GUI options available.** Options vary depending on HiPath Real-Time IP System

Introducing the Large Touch Screen Display Module (DSM)For the optiPoint 410 standard or advance telephones—includes built-in applications,supports PDA-like stylus, virtual keyboardand voice-enabled dialing. Productivityapplications include an Internet browser via WAP, corporate directory access, touch-screen GUI, voice dialing and personaladdress book.

Coming Soon!

Page 5: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

New! optiPoint 600office Promotions—Your Best InvestmentProtection Ever

Purchase optiPoint 600 office telephonesand get your choice of free additionalphones or a free Net6 ApplicationGateway!

ThreeFree: Buy ten (10) optiPoint 600office phones and get THREE (3) free. Package includes thirteen (13) optiPoint 600 office phones, power supplies and line cords.

optiPoint 600 Description SAP # Price

optiPoint 600 office Arctic L28155H6200A100 $645

optiPoint 600 office Mangan L28155H6200A110 $645

optiPoint 600 Power Supply 51A4827 $50

© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 2

optiPoint 600 office universal phone and related promotionsThe industry’s first telephone supporting IP, SIP or circuit-switched systems

optiPoint 600 office BenefitsIP- and circuit-switched operability provides unparalleled flexibility and smooth IP convergence path. Supported on all HiPath Real-Time IP Systems and Hicom® platforms.

Offers all IP capabilities of the optiPoint 400, plus • Extra large touch-screen functionality and back-lit display• Built-in Web browser, supporting several protocols (WAP, JAVA, XML)

To order optiPoint 600 office universal phones call 1-800-835-7656 today!

Deploy the optiPoint 600 office telephone as a traditional TDM device today and, when you are ready, use as an IP phone tomorrow.

The Net6 Application Gateway (AG)—Deliver Enterprise Applications Directly to Your optiPoint 600 office TelephoneCustomize applications for your optiPoint 600 office display with the Net6 AG. Deploy a range of applications for increased employee productivity, broadcast messages, sales forceautomation, customer service and advertising.

NetFree: Buy twenty (20) optiPoint 600 office phones and get a free Net6 AG. Package includes twenty (20) optiPoint 600 office phones, power supplies, line cords, the Net6 AG Base System and twenty (20) user licenses for the Net6 server.

Note: Promotions subject to change without notice.

Description SAP # Price

ThreeFree Arctic L50041P1101K121 $9,061

ThreeFree Mangan L50041P1101K123 $9,061

NetFree Arctic L50041P1102K122 $14,930

NetFree Mangan L50041P1102K124 $14,930

Page 6: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

optiFree!!!Buy TEN optiPoint 500 standard or advance phones and get THREE of the same free.

Place your order on Siemens Online and receive an extra 5% off,www.siemensenterprise.com/siemensonline

optiFree Description SAP # List Promo You Save

13 optiPoint 500 standard Mangan 70100 $4,875 $3,750 $1,125

13 optiPoint 500 standard Arctic 70101 $4,875 $3,750 $1,125

13 optiPoint 500 advance Mangan 70102 $6,825 $5,250 $1,575

13 optiPoint 500 advance Arctic 70103 $6,825 $5,250 $1,575

Note: Promotions subject to change without notice.

optiPoint 500 standard SL*A single-line, cost-effective alternativewith full-duplex speakerphone for privateoffices where multi-line capabilities arenot needed.

* Provides multi-line support on HiPath 3000

© 2004. Siemens Information and Communication Networks, Inc.3 | Siemens Customer Catalog 2004

optiPoint 500—Robust and modular digital desktops

optiPoint 500 standardBest choice for managers, supervisors andemployees who collaborate; full-duplexspeakerphone and multi-line capabilitieswith expanded call coverage make this full-featured phone a must have for “power users.”

optiPoint 500 entryAffordable multi-line phone with open listening, this economical telephone isideal for users with basic feature needs.

The industry’s most adaptable digital telephone, the optiPoint 500 offers snap-in adapter options for expanded functionality and lowertotal cost of ownership. Available in five models, the optiPoint 500 provides a full-duplex speakerphone and enables easy integrationwith peripherals and applications via built-in USB and TAPI interfaces. Modern design, advanced ergonomics and color options makethe optiPoint 500 a great match for any office.

optiPoint 500 basicGreat for cubicles and open work areas,this full-featured display phone with USBjack, 12 function keys and optiGuide intuitive menu is the perfect all-aroundphone for general office use.

optiPoint 500 advancePremier telephone with USB, back-lit display, built-in headset jack and 19 featurekeys. The optimal choice for executives, administrative assistants and contact center agents.

optiPoint 500 Description SAP # Price

optiPoint 500 entry Arctic S30817S7101A101 $140

optiPoint 500 entry Mangan S30817S7101A107 $140

optiPoint 500 basic Arctic S30817S7102A101 $275

optiPoint 500 basic Mangan S30817S7102A107 $275

optiPoint 500 standard SL Arctic S30817S7103B101 $199

optiPoint 500 standard SL Mangan S30817S7103B107 $199

optiPoint 500 standard Arctic S30817S7103A101 $375

optiPoint 500 standard Mangan S30817S7103A107 $375

optiPoint 500 advance Arctic S30817S7104A101 $525

optiPoint 500 advance Mangan S30817S7104A107 $525

Page 7: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 4

Telephone Compatibility Guide

Pick the perfect telephone or client for your specific environment

optiPoint 410 optiPoint 500 optiPoint 600 office optiClient 130

System Choices HiPath 3000 Hicom 150 H HiPath 3000 HiPath 3000HiPath 4000 Hicom 300 H HiPath 4000 HiPath 4000HiPath 5000 HiPath 3000 HiPath 5000 HiPath 5000

HiPath 4000HiPath 5000

Best For IP telephony users Digital desktop user High-end users in either Mobile users who preferpacket- or circuit-switched a PC-based telephonenetworks

Network Packet-switched only Circuit-switched only Packet- or circuit-switched Packet-switched onlyConnectivity

Support for CorNet® IP Not available Both CorNet IP and CorNet IPVoIP SIP compliant

Migration Online firmware and These phones use the This phone offers Delivery of common clientprotocol updates make same line cards connections to options between differentit easy and cost-effective as the optiset® E, either packet- or HiPath Real-Time IP Systemsto keep these maximizing your circuit-switched networksphones current. investment in optiset E

line cards

Planned support for Online firmware and Offers three choices multiple protocols, protocol updates of GUIs to match including SIP make it easy and end-user preference*

cost-effective to keep these phones current

Supports multiple IP protocols, including SIP and CorNet IP

Use on Yes (when available) No Yes for SIP only NoThird-PartyIP Platforms

* Options vary depending on HiPath Real-Time IP System.

Coming Soon!

Siemens 802.11 Wireless Ethernet TelephoneAre you Considering Wireless Data for Your Enterprise?

Consider Voice Too.• Transact business in real-time• Reduce voice mail and phone tag• Facilitate workgroup collaboration

Available Summer, 2004. Will be supported on HiPath 3000, HiPath 4000 and HiPath 5000 Real-Time IP Systems.

Page 8: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

optiPoint Key Module—Add 16 FunctionKeys With LEDsProvides 16 additional function keys, LEDsand labeling options on the optiPoint 500and optiPoint 600 office telephones. Theshift key provides access to 30 function or name keys. Connect up to two suchexpansion terminals to these telephones.

optiPoint Signature Module*—Increased Communications Security Supported on the optiPoint 500 andoptiPoint 410 phones, this chipcard moduleallows calls to be made only by holders ofan authorized card. May be combined withan additional key module.

*Supported on the HiPath 4000 IP convergence platform only.

Sidecar Module Description SAP # Price

optiPoint 410 DSM Arctic S30817-S7205-A101 $275

optiPoint 410 DSM Mangan S30817-S7205-A107 $275

optiPoint 500 Key Module Arctic S30817S7105A101 $140

optiPoint 500 Key Module Mangan S30817S7105A107 $140

optiPoint Signature Module Arctic S30817S7106A101 $110

optiPoint Signature Module Mangan S30817S7106A107 $110

Introducing the Large Touch ScreenDisplay Module (DSM) for optiPoint 410Supported on the optiPoint 410 standardor advance telephones—includes built-inapplications, supports PDA-like stylus, virtual keyboard and voice-enabled dialing. Productivity applications include an Internet browser via WAP, corporatedirectory access, touch-screen GUI, voicedialing and personal address book.

© 2004. Siemens Information and Communication Networks, Inc.5 | Siemens Customer Catalog 2004

optiPoint Adapters and Sidecar ModulesEnhance the desktop with added features, functionality and performance!

A quick and cost-effective way to modifyoptiPoint telephones—add to IP, digitaland universal sets at any time. • Add phones, faxes, modems, PC cards,

headsets and other devices• Use modules, adapters and accessories

to add security features, function keys, labeling options, speakers and microphones

• Easily add a second device to existing phones

• Add voice, video and data withoutadding cabling, buying specialized telephones or using additional ports

optiPoint Phone Adapter—Two optiPoints on One Port!Add a second optiPoint 500 with this interface.

optiPoint Analog Adapter —Connect anAdditional Analog Device!Connect an analog device to the optiPoint500 telephone, including conferencephones, modems, fax or wireless phones.

optiPoint Acoustic Adapter—Add Headsets, an External Microphoneor a Loudspeaker!Supported on the optiPoint 500 and optiPoint 410 devices, use the acousticadapter to connect an external loudspeakerand/or microphones, headsets or an additional transmitter. Perfect for contactcenter agents and general headset users.

optiPoint Recorder Adapter†—Add External Recording Device, Additional Handset/Headset!Supported on the optiPoint 500 andoptiPoint 410 devices, use the recorderadapter to connect an external recordingdevice, headset or an additional handset.Perfect for contact center applications.

† Please note that the recorder adapter does not provide any audible indication during call recording.

Sidecar Modules attach to optiPoint phones to add functionality, security or both.

Bay Adapters plug easily into the base-unit of theoptiPoint phone, addingvalue without increasing the footprint.

optiPoint 410 advancewith DSM Module

Bay Adapter Description SAP # Price

optiPoint 500 Phone Adapter S30817K7110B108 $125

optiPoint 500 Analog Adapter S30817K7110B208 $150

optiPoint 500 Acoustic Adapter S30817K110B508 $115

optiPoint 500 Recorder Adapter S30817-K7110-B408 $80

Power Supply Description SAP # Price

optiset E/optiPoint 500/optiPoint 600 51A4827 $50Power Supply Kit

optiPoint 410 Power Supply US C39280-Z4-C511 $20

To order optiPoint Adapters and Sidecar Modules call 1-800-835-7656 today!

Page 9: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

Description SAP # List Promo

PhoneGuide LIVE! Software User License (One per Phone)

HiPath 4000 and Hicom 300 IPQ:GL4K02 $12.50 $6.25

HiPath 3000 IPQ:GL3K02 $12.50 $6.25

Implementation Services SAP # Price

Remote Basic for a Single Switch (up to 4 Hours) PGLISB $400

Remote Expanded (up to 8 Hours) PGLISE $800

On-Site Installation and Training PGLIT Call for Quote

Note: Promotions subject to change without notice.

PhoneGuide LIVE! is a simple, effectiveway to train employees on using their newphones and voice mail boxes. Video-basedinstruction fully engages users, dramaticallyimproving retention.

• Multimedia training-on-demand eliminates classes and training logistics

• Users get the lessons they need, whenthey need them

• Users can choose video or text training• Save training costs at cutover, and

as you add employees• Includes instruction for HiPath

SimplyPhone™

© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 6

PhoneGuide LIVE!Save time, money and hassle with this multimedia training solution

Make training a snap—Call 1-800-835-7656 to order PhoneGuide LIVE!

Incorporate Common Interest Information—Quick, Easy Access

Telecom Managers can Monitor User Training Progress Advanced Video Training Offers Feature and Etiquette Tips

Users Access Information via Phone Graphic or List

Now Save 50% on PhoneGuide LIVE! Licenses.

Page 10: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

Siemens headsets offer state-of-the-art technology and comfortable wear, decreasing back and neck strain by over 40%. Ideal for all users who prefer hands-free mobility.

TriStar Headsets Best over-the-ear solution for long-time wear

DuoPro Headset Versatile over-the-head or over-the-ear solution in one package

© 2004. Siemens Information and Communication Networks, Inc.7 | Siemens Customer Catalog 2004

Headsets—New lower pricing!

Siemens TriStar Headset Siemens DuoPro Headset Siemens DuoPro Headset With Noise-Canceling

Siemens TriStar Headsets SAP # Price

TriStar Electret 67105 $143

TriStar Carbon 67100 $111

Siemens DuoPro Headsets SAP # Price

DuoPro Electret 61123 $169

DuoPro Electret Noise-Canceling 61124 $204

DuoPro Carbon 61121 $129

DuoPro Carbon Noise-Canceling 61122 $154

Siemens Encore Headsets SAP # Price

Encore Monaural Electret Noise-Canceling 67107 $172

Encore Monaural Electret 67106 $143

Encore Binaural Electret Noise-Canceling 67109 $192

Encore Binaural Electret 67108 $175

Encore Monaural Carbon Noise-Canceling 67102 $128

Encore Monaural Carbon 67101 $107

Encore Binaural Carbon Noise-Canceling 67104 $148

Encore Binaural Carbon 67103 $131

Encore Headsets Most comfortable over-the-head solution—best for long-time wear

Siemens Encore Monaural Headset

Siemens Encore Monaural Headset With Noise-Canceling

Siemens Encore Binaural Headset

Siemens Encore Binaural Headset With Noise-Canceling

Phone Type Adapter Accepts Headset TypePhone Type Adapter Accepts Headset Types

optiset E Headset Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carbon OnlyHeadset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electret or Carbon

optiPoint 500 advance Acoustic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electret or Carbon

optiPoint 600 office Acoustic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electret or Carbon

optiPoint 410 Acoustic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electret or Carbon

optiPoint 400 N/A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carbon Recommended

ROLMphones® 120 H, 240H, 240EH, 400HR N/A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carbon Only

ROLMphones 612/624 HRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carbon OnlyEHO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electret or Carbon CTI Headset Combo . . . . . . . . . . . . . . . . . . . . . . . . . . . Electret or Carbon

Please Note: The P10 two-prong plug amplifier is not supported on the new optiPoint phones and is not compatible with Electret style headset ports.

Page 11: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

Siemens M12 Adapter

Siemens Acoustic Adapter

© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 8

Increase productivity by over 40%

Monaural . . . . . . . . . . . . . . . . Office worker needing to hear ambient noise. Provides sound to one ear

Binaural . . . . . . . . . . . . . . . . Contact center agent who wants to reduce ambient noise. Provides sound to both ears

Electret Headset . . . . . . . . . . Unamplified—newer technology; does not require amplifier

Carbon Headset . . . . . . . . . Requires headset amplifier, i.e. M12, A20 or CA10

Noise-Canceling . . . . . . . . Reduces background noise—for noisy environments

Supra Headsets Most popular over-the-head model

M12 Adapter Headset amplifier required for use with any Siemens carbon headset.

Acoustic Adapter Headset adapter foroptiPoint 500, optiPoint 600 or newoptiPoint 410 modular phones.

What Headset is Right for Me?

Siemens Supra Monaural Headset

Siemens Supra Monaural Headset With Noise-Canceling

Siemens Supra Binaural Headset

Siemens Supra Binaural Headset With Noise-Canceling

Siemens Supra Headsets SAP # Price

Supra Monaural Electret I/F 66968 $115

Supra Monaural Electret I/F With Noise-Canceling 66969 $144

Supra Binaural Electret I/F 66970 $147

Supra Binaural Electret I/F With Noise-Canceling 66971 $164

Supra Monaural Carbon I/F 96D9486 $79

Supra Monaural Carbon I/F With Noise-Canceling 66961 $100

Supra Binaural Carbon I/F 66962 $103

Supra Binaural Carbon I/F With Noise-Canceling 66963 $120

I/F = Interface

Siemens Adapters and Amplifiers SAP # Price

M12 Adapter With Amplifier 67115 $120

optiPoint 500 Acoustic Adapter S30817K7110B508 $115

To order any Siemens headset, adapter or amplifier call 1-800-835-7656 today!

See Page 10 for theNew SiemensCS50/HL10 900 MHzCordless Headset Kitand the Siemens CA10900 MHz CordlessHeadset Amplifier

Page 12: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

Siemens DuoPro Headset Can be Configured Over-the-Head or Over-the-Ear

Siemens DuoPro Headset with Noise-CancelingCan be Configured Over-the-Head or Over-the-Ear

For a limited time only, buy TEN headsetsand get THREE free! Choose from Siemensmost popular headsets—the SiemensEncore, TriStar or DuoPro styles. Select

either carbon or electret headsets. Carbon headset packages include the Siemens M12 Modular Adapter Power Amplifier.

Quantity Carbon Headset Packages SAP# List Promo You Save

13 Siemens Encore Monaural Carbon Headsets With H91N $3,224 $2,480 $744Noise-Canceling and M12 Power Amplifiers

13 Siemens TriStar Carbon Headsets H81 $3,003 $2,310 $693and M12 Power Amplifiers

13 Siemens DuoPro Carbon Headsets 61121-01 $3,120 $2,400 $720and M12 Power Amplifiers

13 Siemens DuoPro Carbon Headsets With 61122-01 $3,380 $2,600 $780Noise-Canceling and M12 Power Amplifiers

Quantity Electret Headset Packages SAP# List Promo You Save

13 Siemens Encore Monaural Electret Headsets P91N $2,236 $1,720 $516With Noise-Canceling

13 Siemens TriStar Electret Headsets P81 $1,859 $1,430 $429

13 Siemens DuoPro Electret Headsets 61123-01 $1,950 $1,500 $450

13 Siemens DuoPro Electret Headsets 61124-01 $2,340 $1,800 $540With Noise-Canceling

Quantity Headset Packages, Acoustic Adapters and Power Amplifiers SAP# List Promo You Save

13 Siemens Encore Monaural Electret Headsets 70120 $3,731 $2,870 $861With Noise-Canceling and Acoustic Adapters

13 Siemens TriStar Electret Headsets 70121 $3,315 $2,550 $765with Noise-Canceling and Acoustic Adapters

13 Siemens Encore Monaural Carbon Headsets With 70122 $4,628 $3,560 $1,068Noise-Canceling, Acoustic Adapters and M12 Power Amplifiers

13 Siemens TriStar Carbon Headsets With Noise-Canceling, 70123 $4,680 $3,600 $1,080Acoustic Adapters and M12 Power Amplifiers

Note: Promotions subject to change without notice.

© 2004. Siemens Information and Communication Networks, Inc.9 | Siemens Customer Catalog 2004

Headset Packages

Buy TEN Get THREE Free! Save over 20% on headset bundles!

Siemens Encore Headsets—The MostComfortable

Siemens DuoPro Headsets—The MostVersatile

Siemens TriStar—Best Over-the-EarSolution

Siemens Encore Monaural Headset

Siemens Encore Monaural Headset WithNoise-Canceling

Siemens Encore Binaural Headset

Siemens Encore Binaural Headset WithNoise-Canceling

Siemens TriStar Headset

Page 13: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

When you’re on the phone, the informationyou need may not always be at your fingertips. It may be in the next office ordown the hall. In a high-paced environment,you need to move and to stay in touch at the same time. Siemens revolutionarynew CS50 wireless office headset systemwill enable you to do just this.

Wireless Hands-Free MobilityThe CS50 is the next-generation wirelessheadset system that lets you take the conversation with you when you need to move about. Effective up to 300 feet.

All-Day Freedom and ConvenienceWalk and talk up to 8 hours on the phone,without having to recharge your CS50.

Crystal Clear and Secure ConversationsDigital 900 MHz technology that deliversclear, private and completely secure calls.

Intuitive, Intelligent, InnovativeIntegrated IntelliStand™ makes wirelessmobility as easy as answering thephone—pick up the headset, and you pick up the call. And when you’re awayfrom your desk, you’re still able to thinkand talk on your feet, either answering orending a call with the touch of a button.

Stylish, Convertible, ComfortableThe CS50 is as stylish as it is comfortablewith a customizable, convertible headsetthat can be worn over the ear or over thehead, ensuring all-day comfort. An optionalbehind-the-head style is also available.

Note: When used in conjunction with the HL1 or HL10 handsetlifter, you connect directly to the handset jack, eliminating theneed for a headset adapter.

Siemens CA10—900 MHz CordlessTelephone Headset Amplifier WorksWith Any Siemens Headset!For customers who want mobility with theSiemens headset they have today, theCA10 900 MHz Cordless Telephone Amplifiermakes your existing headset wireless.

Wireless Headsets Amplifier and Accessories SAP # Price

CS50 900 MHz Wireless Headset CS50 $299

CS50 System—CS50 H/S and HL10 Handset Lifter CS50SYS $325

CA10 Cordless HS Amplifier 67120 $260

CA10 Online Indicator 67125 $33

HL1 Handset Lifter (Under the Phone) 67123 $80

HL10 Handset Lifter (Under the Handset) PLA-HL10 $80

The CA10 consists of a Base Unit and a Remote Unit. The Base Unit resides onthe user’s desk and connects to a single or multi-line phone (similar to an M12 amplifier). The Remote Unit is a smallmobile device. The user attaches a headsetto the Remote Unit and can walk and talkup to 150 feet away from the Base Unit.*

*Headsets sold separately.

© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 10

Cordless headsets and amplifiers—Redefine the way you communicate

New from Siemens—CS50/HL10 900 MHz Cordless Headset Kit

Siemens CA10 Adapter (Headset not Included)

Siemens CS50 Wireless Headset

Siemens HL10 Handset Lifter

Description SAP# List Promo You Save

Five CS50 Headsets and CS50SYS PACK $1,950 $1,625 $325HL10 Handset Lifters

Special Five Pack Price on CS50 Headset With HL10 Handset Lifters!

When you use the CA10 or CS50 cordless headset,you have the choice of plugging the headset intoyour headset jack on your phone or adapter, or youmay elect to use a handset lifter plugged directlyinto the handset jack. The handset lifter enablesyou to answer or disconnect calls while away fromyour desk. There are two handset lifter options—one that resides under the phone and one locatedunder the handset. Both handset lifters are compatible with the CA10 and CS50 products.

Call 1-800-835-7656 to order this package today!

Page 14: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

optiPoint Easy PacksIf you’re considering expanding your contact center, trading out headsets orincreasing headset usage due to ergonomicconcerns, Siemens value-packaged bundlesmeet your specific requirements.

Whether you need just the headset bundleor want to take advantage of the featuresof the optiPoint 500 advance phone, EasyPacks will save you money.

Easy Packs—Headset, Acoustic Adapter and Amplifier SAP# Promo

Pack 1 Acoustic Adapter and Encore Monaural Electret Headset NC 69770 $258

Pack 2 Acoustic Adapter and TriStar Electret Headset 69771 $230

Pack 3 Acoustic Adapter, M12 and Encore Monaural Carbon Headset NC 69772 $338

Pack 4 Acoustic Adapter, M12 and TriStar Carbon Headset 69773 $320

Easy Packs—Phone, Electret Headset and Acoustic Adapter SAP# Promo

Pack A optiPoint 500 advance Phone Arctic, Acoustic Adapter and L50041B0699T974 $731Encore Monaural Electret Headset NC

Pack B optiPoint 500 advance Phone Mangan, Acoustic Adapter and L50041B0699T975 $731Encore Monaural Electret Headset NC

Pack C optiPoint 500 advance Phone Arctic, Acoustic Adapter and L50041B0699T976 $702TriStar Electret Headset

Pack D optiPoint 500 advance Phone Mangan, Acoustic Adapter and L50041B0699T977 $702TriStar Electret Headset

Easy Packs—Phone, Carbon Headset, Acoustic Adapter and Amplifier SAP# Promo

Pack E optiPoint 500 advance Phone Arctic, Acoustic Adapter, L50041B0699T978 $811M12 Power Amplifier and Encore Monaural Carbon Headset NC

Pack F optiPoint 500 advance Phone Mangan, Acoustic Adapter, L50041B0699T979 $811M12 Power Amplifier and Encore Monaural Carbon Headset NC

Pack G optiPoint 500 advance Phone Arctic, Acoustic Adapter, L50041B0699T980 $793M12 Power Amplifier and TriStar Carbon Headset

Pack H optiPoint 500 advance Phone Mangan, Acoustic Adapter, L50041B0699T981 $793M12 Power Amplifier and TriStar Carbon Headset

NC = Noise-CancelingNote: Although the optiPoint 500 advance has a built-in headset jack, the acoustic adapter provides an additional jack to support supervisor monitoring.Note: Power amplifier is required on Siemens Carbon Headsets.

© 2004. Siemens Information and Communication Networks, Inc.11 | Siemens Customer Catalog 2004

Easy Packs

Easy Packs: An easy way to save 10% on conveniently packaged combinationsof optiPoint 500 advance phones, Siemens most popular headsets, poweramplifiers and acoustic adapters

Save an extra 5% on these packages when you order on Siemens Online!

AmplifierFor Carbon Headsets

optiPoint 500 advance PhoneIn Arctic or Mangan

Acoustic AdapterFor optiPoint 500, optiPoint 600 or New optiPoint 410 Modular Phones

HeadsetYour Choice of Electret or CarbonWith or Without Noise CancelingSiemens TriStar Headset shown here.

All Siemens optiPoint Telephones are Available in Arctic (Light Gray) and Mangan (Deep Charcoal Blue).

Page 15: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

13 HeadsetsYour Choice of Electret or CarbonWith or Without Noise CancelingSiemens Encore monaural headsetwith noise-canceling shown here.

13 AmplifiersFor the Carbon Headsets

13 for the Price of TEN!13 optiPoint 500 advance PhonesIn Arctic or Mangan

13 Acoustic AdaptersFor optiPoint 500, optiPoint 600 or New optiPoint 410 Modular Phones

+ + + =

optiPoint Easy Pack BundlesGet our great Easy Pack three-for-free offeron optiPoint 500 advance phones in eitherarctic or mangan, bundled with our mostpopular headsets, adapters and amplifiers.That’s 13 optiPoint 500 advance phones,

acoustic adapters, your choice of SiemensEncore or TriStar electret headsets, orSiemens Encore or TriStar carbon headsetswith M12 Power Amplifiers, all for theprice of TEN.

© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 12

Easy Pack Bundles

Easy Pack Bundles—optiPoint 500 advance phones bundled with our most popular headsets, adapters and amplifiers.

Order online at www.siemensenterprise.com/siemensonlineor call 1-800-835-7656 now!

Easy Pack Bundles: Save over 30% on multiple Easy Pack purchases!Buy TEN Easy Packs and get THREE freeIncludes combinations of newest optiPoint 500 advance phones, headsets, adapters and amplifiers.

Quantity Easy Packs SAP# List Promo You Save

13 optiPoint 500 advance Phones Arctic, Acoustic Adapters and 70112 $10,556 $7,310 $3,246Encore Monaural Electret Headsets With Noise-Canceling

13 optiPoint 500 advance Phones Mangan, Acoustic Adapters and 70113 $10,556 $7,310 $3,246Encore Monaural Electret Headsets With Noise-Canceling

13 optiPoint 500 Advance Phones Arctic, Acoustic Adapters and 70114 $10,140 $7,020 $3,120TriStar Electret Headsets

13 optiPoint 500 advance Phones Mangan, Acoustic Adapters and 70115 $10,140 $7,020 $3,120TriStar Electret Headsets

13 optiPoint 500 advance Phones Arctic, Acoustic Adapters, M12 Power Amplifiers and Encore Monaural Carbon Headsets 70116 $11,453 $8,110 $3,343With Noise-Canceling

13 optiPoint 500 advance Phones Mangan, Acoustic Adapters, 70117 $11,453 $8,110 $3,343M12 Power Amplifiers and Encore Monaural Carbon HeadsetsWith Noise-Canceling

13 optiPoint 500 advance Phones Arctic, Acoustic Adapters, 70118 $11,505 $7,930 $3,575M12 Power Amplifiers and TriStar Carbon Headsets

13 optiPoint 500 advance Phones Mangan, Acoustic Adapter, 70119 $11,505 $7,930 $3,575M12 Power Amplifiers and TriStar Carbon Headsets

Page 16: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

SpectraLink Wireless Telephones havehelped thousands of businesses improveproductivity, increase efficiency, raisecustomer service levels and reduceoverhead costs. SpectraLink WirelessTelephones give employees the freedomto perform their jobs more effectivelyfrom anywhere in the workplace.

Benefits• Seamless integration with Siemens

ROLM®, Hicom 300 H, HiPath 3000 andHiPath 4000, as well as other non-Siemens systems

• optiGuide interface provides context-sensitive menu display

• Integrated text messaging with email,paging and equipment monitoring systems

• Advanced digital radio technology provides consistent, high-quality communication

• Lightweight, durable Wireless Telephonesdesigned specifically for the workplace

SpectraLink Wireless TelephonesThe Link WirelessTelephone System (LinkWTS) and NetLinkWireless Telephones are recognized as thehighest quality and mostcost-effective in theindustry, with superiorreliability, durability, coverage and voice quality. All WirelessTelephones feature 2x16 alphanumeric andmulti-line icon displays. A vibrating ringer optionis available. Order BatteryPacks separately.

Wireless Telephones SAP # Price

Link WTS Wireless Telephone PTB400 $619

Link WTS Wireless Telephone With Vibrating Ringer PTB410 $669

NetLink e340 Wireless Telephone, Open IP PTE170D $499

NetLink i640 Wireless Telephone, SRP and Open IP PTX150 $599

Nickel Metal Hydride (NiMH) SAP # PriceHigh-Capacity Battery Pack

For Link WTS and NetLink FH Wireless Telephones PTS360 $76

For NetLink e340 Wireless Telephones BPE100 $49

For NetLink i640 Wireless Telephones BPX100 $76

Battery Chargers SAP # Price

Dual Charging Stand for Link Wireless Telephones PTC400 $94

Desktop Charger for NetLink e340 Wireless Telephones DCE100 $49

Desktop Charger for NetLink i640 Wireless Telephones DCX100 $49

© 2004. Siemens Information and Communication Networks, Inc.13 | Siemens Customer Catalog 2004

SpectraLink Wireless Telephone Systems Get the freedom to communicate anywhere, anytime

Order online at www.siemensenterprise.com/siemensonlineor call 1-800-835-7656.

Page 17: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

The XMU+ is Interalia’s next generationadvanced announcement, call processingand music/message-on-hold system. • Auto attendant• Music/Messaging-on-hold• ACD Announcements• Call processing• Basic IVR functionality• Disaster recovery messaging

One Platform For EverythingThe XMU+ is a platform for informationlines, call processing, ACD announcementsand music/messaging-on-hold. Callers mayeven rotate through a variety of ACD messages on a single announcement port.

Remotely Activate Music and Messages via Phone/InternetThe XMU+ enables you to turn ACD ormenu messages on or off remotely fromany telephone, or via the Internet. Holidaymessages and greetings can be scheduledto automatically activate at certain times,and in the case of an emergency, a singleflip of the switch can activate a disasterresponse message.

Messages are recorded and stored as .wavfiles so they can easily be backed up ordownloaded via the Internet to multipleXMU+ systems. FLASH memory maintainsall message and configuration files so theyare saved in a power outage.

Easy To Use and ExpandableThe XMU+ runs on the industry standardWindows-based operating system andallows for easy management of single or multiple sites. It comes standard withan internal modem and TCP/IP networkinterface. All ports, software and messages can be password protected, and the XMU+ chassis, line cards, memoryand power supply are field upgradeable.

Affordable Estimated Wait TimeAnnouncementsThe XMU+ can also provide any contactcenter with a cost effective way to deliveraccurate wait time announcements forSiemens 9006 users.

XMU Tells Opera House Callers AboutNew PerformancesThe Sydney OperaHouse provides world-class theatricalperformances, andthey use the SiemensHicom 300 and anInteralia XMU to provide show times, tours and ticket availability information to on-hold callers.

XMU Offloads Bank Voice MailA large US bank with $80 Billion of assetsuses 24 XMU/XMU+ systems to offloadheavy voice mail traffic from their Siemens PBX.

Description SAP Part# Price

XMU+ With 4 Ports, 8 Minutes Recording, Small Chassis XMUPSAM8DH4 $2,780

XMU+ With 8 Ports, 8 Minutes Recording, Small Chassis XMUPSAM8DH8 $3,300

XMU+ With 8 Ports, 8 Minutes Recording, Large Chassis XMUPLAM8DH8 $5,990

XMU+ With 64 Ports, 120 Minutes Recording, Large Chassis XMUPLA120DH64 $27,260

Estimated Wait Time Feature for Siemens 9006 Users EWTA $1,445

Estimated Wait Time Announcement Package (25 Messages) EWTAPRD $150

The items listed here are pre-configured systems that consist of the chassis, AC power supply, memory, line card(s), manuals, cable kits and mounting brackets. To order, select the product based on thenumber of ports and amount of recording time you need. The XMU+ can be configured to meet your current needs and may easily be expanded to meet future needs by adding line cards and recordingmemory. The above are just a few of the many possible sizes that are available.

XMU Delivers Information toPlattsburgh State StudentsPlattsburgh State University of New York is using the Interalia XMU and a SiemensPBX to deliver information lines to studentsand staff, including class cancellations,snow closures, sporting events, etc.

XMU Directs Callers and Provides ACDMessaging For Fallon Healthcare ClinicsFallon Clinics provides a variety of healthcare services from 40 clinics in central Massachusetts. They use a numberof Interalia systems and a Siemens Hicom9006 to provide call processing and comprehensive on-hold ACD recordings.

Coming Soon iProMOH!The iProMOH is an intelligent music and message announcer that entertains and informs on-hold callers and also broadcasts music or messages to store patrons. It even updates messages and music files automatically over the Internet. Visit Siemens Online formore information.Stay tuned for more information.

© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 14

InteraliaFill the void between simple passive announcers and voice mail or IVR systems

To order the XMU+ call 1-800-835-7656 today! Or, place your order on Siemens Online www.siemensenterprise.com/siemensonline

Now with the Message Manager, XMU+ users can easily manage their messages on multiple XMU+ systems directly from their desktop without a dedicated telephoneline. Message Manager is a simplified message management tool that enables even non-technical staff to easily record, delete or play messages remotely fromtheir desktop.

Page 18: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

It’s as Easy as 1-2-3No complex contracts or lengthy purchasingprocesses. With one phone call, a singleWeb visit or an email, the order is placed,and you will be billed through our simpleMAC process.

Single Point of Contact—It’s Your Choice! You pick the vendor and the product froma single trusted source—Siemens. Plus,you can add these products to yourSiemens Service Maintenance Contract.

Note: Promotions subject to change without notice.

Whether supplying industry-leading networking solutions from the likes ofEnterasys, Extreme Networks or CiscoSystems, or seamlessly integrating them into your network infrastructure…Siemens can help.

You know we know voice—but Siemens is also your single source for providing all the skills and offerings needed to build reliable, secure and flexible network infrastructures that will support your time-sensitive and mission-critical enterpriseapplications.

Now more than ever, you expect a partnerwho understands the complexities of converged network environments. You wanta partner that’s been there, done that. Youneed a partner who makes your life easier.Now more than ever…Siemens.

It’s simple. Just order directly fromSiemens, and you will automaticallyreceive a 25% discount on all drop-ship data networking equipment from our preferred vendors.

Data Products at Your FingertipsNeed additional equipment? Please call800-835-7656, order online or send anemail to [email protected] will place your order immediatelyand automatically apply your 25% discount.This easy access ultimately saves you valuable time and money. Complete information on partner products and part numbers can be found on Siemens Online atwww.siemensenterprise.com/order_support

© 2004. Siemens Information and Communication Networks, Inc.15 | Siemens Customer Catalog 2004

Siemens—Your single source for data networking equipmentSiemens Enterprise Networks is a Cisco Gold Partner, Extreme Advanced Solutions Partner and an Enterasys Elite Partner. In addition, we provide solutions from Siemens Subscriber Networks, formerly Efficient Networks.

For data orders call the Siemens Customer Support Center at 1-800-835-7656,visit Siemens Online at www.siemensenterprise.com/order_support or send an email to [email protected] major networking requirements, please contact your authorized Siemens sales representative.

As a multi-vendor systems integrator, Siemens specializes in Consulting, Implementation, Stagingand Maintenance Services. We have all the know-how to optimize your data network, including major networking upgrades, expansionsand migrations.

Page 19: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 16

Siemens sells Cisco, and we’re gold! Receive an automatic 25% discount when you purchase Cisco equipment from Siemens

Order directly from Siemens

Siemens is a Global and GOLD partner of Cisco, providing consulting, implementation services, staging and service maintenance. Siemens is also a certified VPN/Security Specialized Partner, Wireless LAN Specialized Partner and Universal Dial Access Specialized Partner. Partnering with world-class companies such as Cisco enables us to provide you with the specific data equipment that you need for your unique environment.

Today, networks are an essential part of business, education, government andhome communications, and Cisco InternetProtocol-based (IP) networking productsand services are a critical component ofmany of these networks. Cisco hardwareand software are used to create networkingsolutions that allow individuals, companies and countries to increase productivity, improve customer satisfactionand strengthen competitive advantage.

RoutersCisco offers an extensive line of routinghardware that includes high-end routingplatforms for building IP-optimized backbones, Ethernet LANs to WANs forsmall businesses and branch offices andcost-effective market entry and scalingoptions to route data, voice and video over hybrid fiber and coaxial cable or fixed wireless networks.

Security and VPNCisco Integrated Security is a critical component of the Intelligent InformationNetwork. Cisco's integrated approach tosecurity allows organizations of all sizes toincrease their productivity by letting themtake advantage of all that networkingtechnology has to offer in a safe andsecure manner.

Wireless LAN ProductsAs the workplace expands beyond the traditional office, Cisco wireless andmobility products help employees stayconnected to the corporate network. With secure high-speed access to their networks, employees can increase theirproductivity and collaboration as well as heighten customer responsiveness,whether at the office, at home or on theroad. Optimizing existing wired and wireless LAN technology and extendingaccess to the corporate network and applications also helps organizations minimize total cost of ownership of the network.

The Cisco Aironet Series offers a completeline of in-building and building-to-buildingwireless LAN solutions. Products includeaccess points, wireless LAN client adapters,bridges, antennas and accessories.

Switches and HubsThe Cisco Catalyst Family of switches is acomprehensive offering of Ethernet-basedswitches that can provide basic connectivityto high-end, multi-layer intelligent serviceswitching solutions. Cisco Catalyst switchesoffer diverse interfaces, high port densities,a scalable network infrastructure andextensible functionality suitable for converged network access or backboneapplications. This versatility can helporganizations to increase their productivityand competitive advantage. All Cisco hubproducts offer affordable, simple solutionsfor creating LANs in a work group, an officeor a small or medium-sized business.

Order directly from Siemens, and you willautomatically receive a 25% discount on all drop-ship data networking equipment from our preferred vendors.

Cisco Routers

Cisco Aironet Series of Wireless Solutions

Cisco Catalyst Family of Switches

Cisco Integrated Security and VPN Components

For Cisco products call the Siemens Customer Support Center at 1-800-835-7656, send an email to [email protected] or visit Siemens Online at www.siemensenterprise.com/order_support

Siemens is a Global and GOLDpartner of Cisco

Page 20: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

© 2004. Siemens Information and Communication Networks, Inc.17 | Siemens Customer Catalog 2004

Cisco Product Guide

For Cisco products and all data orders call the Siemens Customer Support Center at 1-800-835-7656, send an email to [email protected] or visitSiemens Online at www.siemensenterprise.com/order_support

Routers 1700 SeriesCustomer Requirements• Supports up to three Ethernet connections with

1FE and 2 ENET WICs

Features• 1-port autosensing 10/100 Fast Ethernet LAN

• Modular slots support a wide variety of WAN and voice interface cards

2600 SeriesCustomer Requirements• Shares WAN interface cards and network modules with Cisco 1700,

3600 and 3700 series

• Wide variety of interface support

Features• Single or dual LAN (10/100 Mbps Ethernet)

• Fixed or Modular Ports

• Token Ring, ATM or Ethernet

Switching Catalyst 2900 SeriesCustomer Requirements• Fixed Configuration Ethernet Switches

Features• Gigabit Ethernet

• Fixed Ports Only

• 10/100 autosensing and auto negotiating interface

Catalyst 3500 SeriesCustomer Requirements• Fixed configuration 10/100 and Gigabit Ethernet switches

• Stackable up to 9 switches with GigaStack GBIC

Features• 24 ports with 2 GBIC0based Gigabit Ethernet ports with in-line power

• 8 GBIC-based ports (3508G XL)

Security Cisco PIX Security ApplianceCustomer Requirements• Robust stateful inspection firewalling with application awareness

• High-performance and scalable remote access and site-to-site VPN

• Intrusion protection with real-time response to network attacks

• Enhanced routing and network integration

Features• Optional PIX VPN Security Card up to 495 Mbps

• Up to 1.7 Gbps firewall throughput

Security Cisco VPN 3000 FamilyCustomer Requirements• Remote access Virtual Private Network platform

• Models for all size companies, from small to large enterprise organiza-tions

• Reduces communications expenditures

• Enables users to easily add capacity and throughput

Features• From 100 to 10,000 Simultaneous users

• 4Mbps to 100 Mbps

• 100 to 1000 LAN to Lan connections

Wireless Aironet 1200 Series Access Points Customer Requirements• Offers investment protection and smooth migration path to future tech-

nologies through a dual-band radio design

• Delivers an enterprise-class security solution with the IEEE 802.11x-based Cisco Wireless Security Suite

Features• Omni directional Antenna

• OFDM Modulation

• SMTP Compliance MIB I and MIB II

Aironet 1100 Series Access Points Customer Requirements• Single 802.11b radio, upgradable to 802.11g

• Provides end-to-end solution support for Intelligent Network Services

• Delivers an enterprise-class security solution with the IEEE 802.11x-based Cisco Wireless Security Suite

• Cost effective, yet feature-rich

Features• Data Rate 1,2,5.5,11Mbps

• Uplink Autosensing 802.3 10/100 Base-T Ethernet

Page 21: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

As the world moves toward real-time communications and collaboration—including converged voice, video and data environments—it’s important thatthe infrastructure supporting these applications be as tightly integrated aspossible. Standards-based interoperabilityis not always enough. True peace of mindcomes from knowing that key componentsof different vendors have been tested and verified to work together in mission-critical networks.

As long-time technology partners,Siemens and Enterasys Networks continueto deliver the integrated performanceenterprise-class customers need to build a reliable, converged IP infrastructure. This partnership was further solidifiedwhen Enterasys became the first networkingvendor to earn the Siemens HiPath ReadyNet Certification, a global program thatenlists innovative members with the products and applications that best complement HiPath technology.

Specifically, Enterasys Matrix multilayerswitches and X-Pedition switch routerswere matched with HiPath 3550 Real-TimeIP System and HiPath HG 1500 in a seriesof tests to determine end-to-end quality ofservice (QoS) and integration in LAN/WANdeployments. Enterasys products werefound to exceed all criteria for performanceand interoperability.

Enterasys delivers predictable and consistentvoice quality for HiPath products with guaranteed QoS and “toll-quality”—equivalent results. And because both companies adhere to industry standards,you’re assured that the Enterasys full suite of intelligent, highly scalable network products integrates seamlessly with theSiemens HiPath suite, supporting contact center applications, meta directories and biometrics.

• Certified solutions of Siemens and Enterasys Networks guarantee trouble-free converged networking

• HiPath architecture with open interfacesensures that Siemens customers keeppace with convergence evolution

• Investment protection guaranteedthrough cooperation between Siemens and Enterasys

• Siemens and Enterasys provide technicalservice support for the integrated converged network

© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 18

Enterasys products are now “HiPath Ready Net Certified”

Seamless interoperability for converged IP infrastructures

For Enterasys products call the Siemens Customer Support Center at 1-800-835-7656, send an email to [email protected] or visit Siemens Online at www.siemensenterprise.com/order_support

XSR-1805 Security Router forRegional and Branch Offices

RoamAbout Indoor/Outdoor WirelessLAN Solutions

X-Pedition High-End Enterprise Solution Router

Order directly from Siemens

Page 22: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

Features• Aggregate performance: 40.5 Mpps (N3);

94.5 Mpps (N7)

• Aggregate chassis switching capacity: 240 Gbps (N3); 1.68 Tbps (N7)

• Stateful fail-over and redundancy

• Support for 10-Gigabit Ethernet and up to 40-Gigabit Ethernet

• Key enabler for Secure Networks and UPN

Customer Requirements• Powerful switching and routing performance

• High-capacity switch fabric

• Unique distributed architecture delivers high-availability services

• Distributed architecture supports future network growth

• Simplified system maintenance with complete security

Matrix E-SeriesHigh-Performance, Intelligent Edge and Distribution Switches

Features• 10 Gbps switching capacity, 6.5 Mpps

throughput (WS-24); 24 Gbps switching capacity, 16 Mpps throughput(WS-48, GWS, GDS)

• Spanning Tree, VLANs; IPv4 Routing with RIP, OSPF and VRRP; IPMulticast with IGMP and DVMRP; Link Aggregation

• 4 priority queues/port, traffic classification

Customer Requirements• Combines high-bandwidth connections and robust features, including

advanced management, QoS, security

• Supports 10/100, Gigabit and 10-Gigabit Ethernet

• Scalability and flexibility thanks to range of available expansion modules

• Complete security

Matrix V-SeriesCost-Effective, Stackable Workgroup Switch

Features• Comprehensive switching features: 4 priority queues, tagging VLAN,

Rapid Spanning Tree, Flow Control, Link Aggregation, IGMP (v1/v2c)Snooping; Port Mirroring

• QoS via traffic classification, WRR scheduling, rate limiting

• 802.1x Port Security, RADIUS, SSL, ACLs, web-management encryption

Customer Requirements• Stack up to eight for 192 10/100Base-TX ports

• Easy to deploy and manage without compromising performance and features

• Integrated security, beginning at the point of entry

XSRSecurity Routers for the Branch/Regional Office

Features• Easy-to-use CLI; SNMP integration, including support for SNMPv3;

enhanced management via NetSight Atlas Router Services Manager

• Optimized IP routing throughput of 200k to 500k PPS

• Dedicated on-board VPN acceleration with up to 300 Mbps throughput

• EOS Routing Services support a wide range of protocols

• NIMs interoperable across XSR product line

Customer Requirements• Rich suite of security technologies secures enterprise data and

networks; security options are software upgradeable, simplifying and reducing the cost of upgrades

• Delivers non-stop local and wide area networking

• QoS enables VoIP and other priority-sensitive applications

• Powerful management tools enable local and remote management

• Delivers a long service life while scaling to accommodate new business requirements

© 2004. Siemens Information and Communication Networks, Inc.19 | Siemens Customer Catalog 2004

Enterasys Networks at-a-glance product guideA Portfolio of products to meet customer needs from the edge to the core

Order Enterasys products directly from Siemens, and you will automatically receive a 25% discount on all drop-ship data networking equipment from our preferred vendors.

Matrix N-SeriesA New Generation of Multi-Layer Switches

Page 23: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 20

X-PeditionHigh-End Enterprise Switch Router

Features• Dual 128 Gbps switch fabrics, 256 Gbps

non-blocking switching capacity, 96 Mpps switching and routingthroughput (ER16)

• Dual 64 Gbps switch fabrics, 128 Gbps non-blocking switching capacity, 48 Mpps switching and routingthroughput (8600)

• 16 Gbps non-blocking switching fabric; 15 Mpps routing throughput (8000)

• 8 Gbps non-blocking switching fabric; 6 Mpps routing throughput(XP2400-256)

• Wire-speed multi-protocol routing for IVPv4, IPv6 and IPX

Customer Requirements• Wire-speed performance and integrated network management

• Delivers high availability

• Switches Layer 4 application flows for extended functionality

• Offers extensive security, port-level accounting and QoS

• Allows for a mix of LAN backbone and WAN access technologies to protect investments

• WAN interfaces extend functionality to remote locations

• Interoperates with previous generations of networking equipment

RoamAboutIndoor/Outdoor Wireless LAN Solution

Features• 128-bit WEP encryption, Protocol Filtering and Broadcast Rate

Limiting, IEEE 802.1x Authentication, Rapid ReKeying, SNMPv3

• Point-to-Point and Point-to-Multipoint support on the same platform

• 10/100 Ethernet uplink

• Scalable management

• Supports 802.1x/EAP

Customer Requirements• Supports 802.11 a, b, g technologies for flexibility and

performance up to 54 Mbps

• Dual slots for multiple technology support simultaneously

• Industry-leading security

• Remote power injection reduces cost

• Standards-based functionality protects investments

NetSight AtlasInnovative System-Level Management for the Enterprise

Features• System-level configuration, monitoring, troubleshooting

• Key enabler of Secure Network Solutions via Policy Manager

• Enables management and configuration of ports, devices, device classes, users, etc.

• Use on Windows NT/2000/XP or Solaris; deploy with HP OpenView on Solaris, for a complete solution

Customer Requirements• Multi-element management bridges the gap between complex

NMS and traditional element managers

• Non-monolithic, highly flexible, easily integrated

• Manage groups of network entities simultaneously

• Wide platform support

DragonSecurity and Intrusion Defense for Enterprise Networks

Features• Award-winning, integrated network and host-based intrusion defense

and scalable enterprise management

• Flexible software- and hardware-based solution with support for Windows, Linux, Solaris, AIX and HP-UX hosts

• Variety of Active Response Monitors for third-party routers, switches, firewalls, applications, web servers and other IDS

• High visibility with real-time reporting and historical forensics

Customer Requirements• Scalable to meet the requirements of enterprises of all sizes and types

• Powerful and responsive enough to stop hackers in their tracks

• Provides Application Intrusion Prevention for the most common web applications

• Highly scalable architecture ensures availability and redundancy

• Provides enterprise-wide security monitoring

• Delivers extensive statistics and information gathering

For Enterasys products call the Siemens Customer Support Center at 1-800-835-7656, send an email to [email protected] or visit Siemens Online at www.siemensenterprise.com/order_support

Order directly from Siemens

Enterasys Networks

Page 24: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

SpeedStream 6300 Wireless DSL Gateway The SpeedStream Wireless DSL Gateway with ControlNet

Customer Requirements• Expands the capabilities of broadband access by offering a flexible,

full-featured gateway combined with ControlNet

• ControlNet provides unprecedented control of Internet access

• ControlNet application enhances the end-user experience withadvanced management features such as multi-user profiles and content control and monitoring

• Embedded 802.11g/b wireless interface makes connecting a SOHO LAN easy

• Configuration Wizards guide users step-by-step through initial setupand user profile configurations. An intuitive, icon-based navigationscheme makes using the SpeedStream 6300 simple for any SOHO user

Interfaces Include• Five 10/100 Switched Ethernet Ports (4 LAN, 1 LAN/WAN)

• USB Connection

• Serial Console Port

• 802.11g/b Wireless

Features• The flexibility to connect PCs via Ethernet or USB

• One Ethernet port may be configured as a WAN interface for a two-box solution

• Integrated 802.11g/802.11b WiFi-compliant wireless interface for up to 54Mbps/11Mbps maximum data rates

• Strong WEP and WPA encryption for wireless security

• Configurable ICSA-compliant Stateful Inspection Firewall with Denial of Service (DoS) protection

• Enables multiple LAN devices to share a PPPoE session

• User-friendly wizards for easy configuration

• Web-based management, configuration and diagnostics

• Concurrent NAT and NATP

• Up to 8 Mbps downstream and 1 Mbps upstream ADSL

• Support for G.lite and full-rate ADSL

• UPnP IGD ensures seamless integration with Windows XP

• WHQL (Windows Hardware Quality Labs) certified

• Mac OS 8.6 through 10.2.4 USB support

5940 T1 Business Gateway

Customer Requirements• With T1 access, SMBs and enterprise branch offices can increase

competitiveness by interconnecting sites, deploying productivity-enhancing applications and taking advantage of applications like Voice over IP and videoconferencing

• Incorporates latest technological advances, combining the functions ofa T1 channel service unit/data service unit (CSU/DSU), ICSA-certifiedfirewall, VPN security appliance, full-featured router, integrated dial backup modem and 8-port 10/100Base-T managed Ethernetswitch—all in a single chassis and at a breakthrough price point

Interfaces Include• Eight 10/100 Switched Ethernet Ports

• Serial Console Port

Features• ICSA-Certified Stateful Inspection Firewall

• Secure VPN with IPSEC, IKE, DES and 3DES encryption

• VPN Accelerator

• Secure remote and local management

• Role-based management (up to four different predefined roles, up to15 user names in local database)

• RADIUS Management Authentication

• IP Quality of Service (QoS) with Weighted Fair Queuing (WFQ) and DiffServ

• Integrated Dial Back-up Modem

• Virtual Router Redundancy Protocol (VRRP)

• NAT/NAPT

5880 Broadband Security Router

Customer Requirements• Flexible, all-in-one application-ready security router solution

• Delivers the most useful features of enterprise-class routers at a muchlower price

• Compatible with all broadband connection methods—T1, DSL, cableand fixed wireless—businesses can simplify deployment by using thesame solution for all branch offices, regardless of their access method

Interfaces Include• 10/100 Ethernet Port (WAN)

• Four 10/100 Switched Ethernet Ports (LAN)

• Serial Console Port

Features• ICSA-Compliant Stateful Inspection Firewall

• Secure VPN with IPSEC, IKE, DES and 3DES encryption

• DMZ Port: A computer host or small network is a “neutral” zonebetween a company’s high security, private network and the outside, public network

• VPN encryption engine

• Secure remote and local management

• Role-based management (up to five different predefined roles, up to 15 user names in local database)

• RADIUS Management Authentication

• IP Quality of Service (QoS) with Weighted Fair Queuing (WFQ) andDiffServ

• External Dial Backup

• Virtual Router Redundancy Protocol (VRRP)

• NAT/NAPT

© 2004. Siemens Information and Communication Networks, Inc.21 | Siemens Customer Catalog 2004

Siemens Subscriber Networks

For Siemens Subscriber Networks products call the Siemens Customer SupportCenter at 1-800-835-7656, send an email to [email protected] or visit Siemens Online at www.siemensenterprise.com/order_support

Page 25: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

Summit® 200 SeriesCustomer RequirementsDelivers high-performance, manageability and advanced security withLayer 3 switching at the edge of the network.

FeaturesSummit 200 series—full-feature Layer 2/3 access switches for the budget conscious

• Twenty-four and forty-eight 10/100 Mbps Ethernet ports and two Gigabit Ethernet ports in a 1RU form factor

• Both copper (10/100/1000Base-T) and mini-GBIC gigabit uplinks included for convenience

• Wire-speed IP routing and Layer 2 switching

Summit 300-48/Altitude™ 300Customer RequirementsUnified Access for wired and wireless applications at the edge with seamless integration of 802.11 WLAN, Power overEthernet and Layer2/Layer3 intelligence.

Features• 48 10/100 Ethernet/Power over Ethernet L4 Switching RJ45 ports

• 4 Gigabit Ethernet/10/100 Ethernet L3 Switching RJ45 ports

Summit 400 SeriesCustomer RequirementsEnables the deployment of new intelligent services with the highest density and greatest throughput performance in the industry.

Features• Industry’s highest density Gigabit Ethernet for easy scalability and efficient use of rack space

• Highest performance switch fabric (160 Gbps) and throughput (101Mbps) so current and future applications have the bandwidth required

• Two 10 Gigabit Ethernet ports to avoid the common uplink bottleneck

• Modular 10 Gigabit Ethernet design that can be quickly upgraded in the field so you only pay for thebandwidth you need, when you need it; advanced Layer 3 intelligence to roll out soon

• Advanced Layer 3 intelligence to roll out new services quickly and easily

• Comprehensive security services to protect your network where it’s being attacked—at the edge

• Eight queues of Quality of Service on every port to optimize application performance in a converged network

• Redundant hardware and special availability software ensure the highest level of network availability

• Investment protection and operational simplicity result in low cost of ownership

Alpine® 3800 SeriesCustomer RequirementsIdeal for use throughout the network whereflexibility, features and price/performance ratio are the primary objectives.

• Fully redundant, load sharing, hot-swappable power supplies and modules

• Ideal for aggregation with high-performance and wire-speed non-blocking interfaces

• High-Density Gigabit Ethernet for next-generation high-speed connectivity

• Industry-leading Quality of Service capabilities

Features• Supports up to 256 10/100BASE-T fast Ethernet ports

• Fully redundant load-sharing power supplies

• NEBS Level 3 compliant

• Bi-directional rate shaping to provision and manage bandwidth by the slice from 1Kbps to 1Gbps

• Integrated copper cable diagnostics for UTP cable diagnostics and troubleshooting

• Built-in link redundancy offers active and backup data paths

• Extreme Standby Router Protocol (ESRP) provides Layer 2 and Layer 3 redundancy for smart, ultra-fast failover to a default router or switch

• Integrated server load balancing at wire-speed greatly increases availability

• Integrated transparent web cache redirection at wire-speed optimizes the use of bandwidth

• OSPF equal-cost multipath routing distributes traffic across multiple high bandwidth links

• Policy-based Quality of Service at wire-speed to allocate bandwidth and prioritize traffic

• Hardware based Access Control Lists can be linked to a class of service, while performing Layer 1-4 packet-level security and controlling traffic flows—all at wire-speed

• RADIUS offers authentication and centralized control over all enterprise users

• Secure Shell (SSH2) encrypts remote telnet management connections applications across the network

BlackDiamond® 10K SeriesCustomer RequirementsIndustry’s first programmable ASIC for futureproofing and extensibility.

Features• Up to 480 high-performance Gigabit Ethernet or 40 ports of 10 Gigabit Ethernet

• Multi-layer programmable Quality of Service

• Modular, self-healing operating system

Other Products and ServicesSummit 48si, Summit 1i/5i/7i, Infrastructure and Services Management (ISM)

BlackDiamond 6800 SeriesCustomer RequirementsIdeally suited for network core and data centers where Ethernet density and availabilityare crucial.

Features• Fully redundant, load-sharing, hot-swappable, management/modules, power supplies and I/O modules

• 10GLRi modules provide standards-based 10 Gigabit Ethernet connectivity for high-speed enterprise and metro applications

• MPLS module enables Layer 2/Layer 3 transparent LAN services

© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 22

Extreme Networks

Summit 200 Series

Summit 300-48/Altitude 300

Summit 400 Series

Alpine 3800 Series

BlackDiamond 10K Series

BlackDiamond 6800 Series

For Extreme Networks products call the Siemens Customer Support Center at 1-800-835-7656, send an email [email protected] or visit Siemens Online at www.siemensenterprise.com/order_support

Order directly from Siemens

Page 26: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

With time, UPS hardware and software systems advance technologically. Batteries and electronics, consumable items,degrade over time. Please contact Siemens for information regarding the upgrade of your UPS systems—make sure yourUPS is doing what it’s supposed to do.

APC’s SymmetraHigh Availability for CentralizedCommunications and IT EquipmentThe New Symmetra RM provides provenand patented Symmetra Power Array technology in a rack-mountable form.Ideal for branch office locations, small andmedium business data centers, Internetworking and telecom racks and all otherhigh-availability applications within this

power range. Scalable, redundant unitsfrom 2-6kVA N+1 available in just 8U ofrack space, and 8-12kVA N+1(or 16kVA Nonly) units available in just 15U of rackspace. Hot-swappable and self-diagnosing.Integrated Web/SNMP management fea-tures. Can also be used in floor standing,stand alone applications.

Symmetra Benefits• Modular design—intelligence, power

and battery modules• Redundant for higher availability• Scalable for flexibility and lower initial

costs (kVA and runtime)• Serviceable for lower cost of ownership• Manageable via SNMP, Telnet, web or

modem to suit your managementapproach; dry contact closures

• 8 to12kVA models available• Hot-swappable and self-diagnosing

Symmetra Description SAP # Price

Symmetra 4kVA Expandable to 8kVA 651145 $6,850

Symmetra 8kVA 651147 $9,000

Symmetra 8kVA Expandable to 16kVA 651149 $8,375

Symmetra 12kVA Expandable to 16kVA 651151 $10,600

Symmetra 16kVA 651153 $12,700

Symmetra 4kVA Expandable to 8kVA With PDU 651146 $7,200

Symmetra 8kVA With PDU 651148 $9,350

Symmetra 8kVA Expandable to 16kVA With PDU 651150 $8,700

Symmetra 12kVA Expandable to 16kVA With PDU 651152 $10,900

Symmetra 16kVA With PDU 651154 $13,000

Symmetra RM 2kVA-6kVA N+1 SYH2K6RMT $2,365

Symmetra RM 4kVA-6kVA N+1 SYH4K6RMT $4,050

Symmetra RM 6kVA SYH6K6RMT $5,750

Symmetra RM 2kVA208/120TRN SYH2K6RMT-P1 $2,835

Symmetra RM 4kVA208/120TRN SYH4K6RMT-P1 $4,525

Symmetra RM 6kVA208/120TRAN SYH6K6RMT-P1 $6,210

Symmetra RM 8kVA Scalable SYP8K12RMT $9,175to 12kVA N+1(or 16kVA N Only)

Symmetra RM 12kVA Scalable to 12kVA N+1 SYP12K12RMT $11,225(or 16kVA N Only)

Symmetra RM 8kVA Scalable to 12kVA N+1(or SYP8K12RMT-P1 $9,62516kVA N Only) With One 5kVA 208/120 V Transformer

Symmetra RM 12kVA Scalable to 12kVA N+1(or SYP12K12RMT-P1 $11,70016kVA N Only) With One 5kVA 208/120 V Transformer

Symmetra RM 12kVA Scalable to 12kVA N+1 (or SYP12K12RMT-P2 $12,15016kVA N Only) With Two 5kVA 208/120 V Transformer

© 2004. Siemens Information and Communication Networks, Inc.23 | Siemens Customer Catalog 2004

Have you checked your UPS lately? Symmetra—Scalable, redundant power protection for small voice and data centers, network rooms and enterprise-level IT equipment

Intelligencemodules

4kVA powermodules

PowerViewdisplay

Battery modules

Symmetra RMShips with optional PDU

Page 27: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

APC’s Enhanced Smart-UPS LineSmart-UPS protects your data by supplyingnetwork-grade battery backup whenpower fails. With PowerChute software,the UPS will safely store data and shutdown your network operating systembefore the battery is fully discharged,whether you’re there or not. TheSmartSlot internal accessory slot allowsyou to install optional accessories toenhance the performance of your UPS.APC Smart-UPS is the perfect UPS for fileservers, minicomputers, UNIX CPUs,Internet hubs, telecommunications systemsand other mission-critical applications.

Smart-UPS Benefits• Reduce footprint with rack-mountable

models• Enhance communication capabilities

(USB and Serial)—SUA models• Obtain wider input voltage windows

and temperature compensated batterycharging—SUA models

Tower Models SAP # Price

APC Smart UPS 750VA USB and Serial XL 120V SUA750XL $419

APC Smart-UPS 1000VA USB and Serial 120V SUA1000 $459

APC Smart-UPS 1000VA USB and Serial XL 120V SUA1000XL $529

APC Smart-UPS 2200VA 120V 651096 $879

APC Smart-UPS 3000VA 120V 651097 $1300

Rack-Mount Models SAP # Price

APC Smart-UPS 750VA USB and Serial RM 1U 120V SUA750RM1U $459

APC Smart-UPS 1000VA USB RM 1U 120V SUA1000RM1U $599

APC Smart-UPS 2200VA RM 3U XL 120V SU2200RMXL3U $1,175

APC Smart-UPS 3000VA RM 3U XL 120V SU3000RMXL3U $1,425

© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 24

Your business health depends on it!Smart-UPS—Performance power protection for voice and data servers and networks

APC Smart-UPS 3000 APC Smart-UPS 1000 Family

Order your APC products online at www.siemensenterprise.com/siemensonlineor call 1-800-835-7656 now!

Page 28: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

Traffic AnalystDramatically simplified network engineeringat your fingertips—no more waiting for statistically insignificant, hard tounderstand traffic studies. Traffic Analystputs you in control with its highly reliable,easily understood advanced analytics,including VoIP.

24x365 Data Collection—Eliminates therisks associated with limited data samplesfrom limited time ranges.

What-if Modeling—Changes in businessactivity, consolidation or dispersion ofsites, call routing plans and use of VoIPcan all be modeled to evaluate the impacton capacity requirements.

Alarms—User defined alarms identifynon-functioning equipment and fraudulentor abusive outbound calling during offhours. Manage by exception, not by siftingthrough piles of data. These alarms canalso be sent and integrated into the HiPathFault Management system.

Call Accounting—Sort and sum call detailrecords for Siemens HiPath 4000 andHiPath 3000. Traffic Analyst provides theindustry’s most cost effective means fororganizations to: • Improve productivity• Control, allocate and recover

telecom costs• Reveal telephone call abuse

and toll fraud

Reports—Traffic Analyst maintains a rich history of information that enableson-demand or scheduled reporting on:• Trunk groups• Operator consoles and console groups• Call records• System components

Description SAP # Unit Price

Server Licenses TABASE $700 (one per application server, minimum one required)

Workstation Licenses TAWKST $500 (per workstation, minimum one required)

Description SAP # Unit Price SAP # Unit Price

PBX Licenses CDR Module Network Module(one per PBX [not per model], minimum one required)

Siemens HiPath 3300/3350 TACDR33 $75 TA33 $250

Siemens HiPath 3500/3550 TACDR35 $150 TA35 $450

Siemens HiPath 3700/3750 TACDR37 $250 TA37 $700

Siemens HiPath 4300 TA43 $925

Siemens HiPath 4500 TA45 $4,375

Siemens HiPath 4900 TA49 $49,500

Siemens Hicom 300 E Model 30 TAMOD30 $750

Siemens Hicom 300 E Model 80 TAMOD80 $2,750

IBM 9751 CBX Model 10 TAMOD10 $750

IBM 9751 CBX Model 40/50 TAMOD40/50 $2,750

IBM 9751 CBX Model 70 TAMOD70 $9,750

ROLM CBX II 9000 Single Node TA9000SN $9,750

ROLM CBX II 9000 Multi-Node TA9000MN $2,750

Implementation Services SAP# Unit Price

Remote Implementation (First Site) TARISB $900

Remote Implementation (Each Additional Site) TARISE $300

Web-Based Training (3 Hours, up to 4 Students) TART $500

On-Site Installation and Training TAIT Call for quote

© 2004. Siemens Information and Communication Networks, Inc.25 | Siemens Customer Catalog 2004

Traffic AnalystCut service provider cost by 20% or more

Realize network savings…right at your fingertipsor call 1-800-835-7656 Today!

Ask us about our Pilot ProgramWe guarantee we will identify 20% in savings, or you pay nothing!

As we start collecting your data at our service center, you immediately start seeing your results via a web browser. After 30 days we prepare and present an analysis comparing current capacity levels with those required to achieve varying service levels.

Traffic Analyst puts you in control with its highly reliable, easily understoodadvanced analytics, including VoIP

Page 29: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

HiPath Lifecycle Services Ensure end-to-end quality of service, optimized availability and security for your communications network and applications.

Flat-Fee, Proactive Service Plans Fix Service Prices for up to Five Years! Our performance-based service plans havebuilt-in flexibility, so you can get the exactcoverage you need, at a predictable price:

Advantage Plan—The most comprehensiveservice offering in the industry—designedfor companies with mission-critical applications and performance enhancingfeatures that provide you with greatervalue as time goes on.

Value Plan—Coverage and responsetimes where performance is critical andservice hours are required beyond thenorm to maintain top efficiency.

Care Plus Plan—To providers of healthcare services, we offer the Care PlusPlan—designed to ensure that criticalservices throughout health care facilitiesare constantly maintained.

Through HiPath Lifecycle Services,Siemens provides the infrastructure andfeatures your business needs to keep it up-and-running:• 24x7x365 Customer Support Centers• Automatic fault reporting, ticket

creation, analysis and up-to-the minuteservice status reports

• Serviceability features, including symptom-fix knowledge base, remotepatches and automated scripts

• IP convergence preparation and network diagnostics

• Access to Siemens Online service portal• Telesupport and on-site support from

qualified customer engineers• Disaster recovery planning• Carrier services management• Enhanced services such as traffic

analysis, end-user training and rapidresponse incident requests

HiPath Managed ServicesLet Siemens Micro-Manage While YouFocus on the Bottom LineHiPath Managed Services is a full range ofmanagement, outsourcing and businesstransformation services, including:

Multi-Vendor Services—We provide you with a single point of contact—andaccountability—for all service needs within your multi vendor communicationinfrastructure. These services alleviate thehassles of disparate vendor coordinationactivities, while providing solution maintenance and centralized help deskservices for your end users. You’ll have a single place to turn to ensure that your heterogeneous communication environment is running optimally.

Consultative Assessment—We analyzeyour people, processes and tools to provide you with a business case andimplementation plan designed to meetyour unique business requirements.

© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 26

HiPath Lifecycle Services and HiPath Managed ServicesSiemens takes the guesswork out of services

Call 1-800-835-7656 to order services today! Contact your authorized Siemens representative to find out more about HiPath Services.

We will manage your entire voice and data system,regardless of manufacturer type.

Network Monitoring and MaintenanceServices—Advanced monitoring andmaintenance for converged network environments. Delivered via our NetworkOperation Center (NOC), these servicesoptimize the network and provideincreased availability and reliability to real-time communications.

Asset Management—Inventory controlservices that manage and maintain yourcommunications inventory.

Help Desk Services—Day-to-day supportof your voice infrastructure through UserAssistance, Software MAC, CoordinationMAC, Special Service, Special Projects andReporting and Customer SatisfactionSurveys. Additionally, we provide networkmanagement of voice mail and disasterrecovery services.

Service Level Agreements—A variety of service level agreements ensure thatyou get the optimum coverage for yourbusiness requirements.

Page 30: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

Call 1-800-835-7656 to order services today! Contact your authorized Siemens representative to find out more about HiPath SIcurity Services.

Point solutions for security just don’t workanymore. Securing your data, systems andemployees requires a holistic approach.Siemens provides customers with state-of-the-art security and Identity Managementsolutions that span both physical and network environments. Our approach tosecurity solutions helps you streamline the cumbersome task of Identity Management,while simultaneously providing a compellingreturn on your security investment.

IT Infrastructure SecurityOur network security services allow you to align your security infrastructure to your unique business requirements—and unique business budgets. • Security analysis and consulting• Directory and smart card

technologies for Identity Management,single sign-on and automated access control

• Secure communications, mobility and e-business solutions

Physical SecurityIt’s an important factor in any security policy—granting physical access toemployees, while keeping unwantedguests out. Siemens is a leading providerof physical security solutions ranging from electronic access control systems tosecurity personnel management. Marriedwith a well-defined IT Security policy,physical security services from Siemensallow you to rest easy knowing that yourenterprise is well protected from thosewith malicious intent.• Electronic access control, ID badging

and intrusion detection systems• Smart card technologies • Integrated security systems linked

via LAN/WAN networks• Asset tracking and protection systems• Custom software development

and integration

© 2004. Siemens Information and Communication Networks, Inc.27 | Siemens Customer Catalog 2004

HiPath SIcurity™ ServicesSecurity has more than one dimension. So does Siemens

Point solutions for security just don’t work anymore. Can you afford not to be protected?

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HiPath Professional Services help yourcommunications network and applicationsreach their full potential with solution consulting, systems integration and complex customization services. Our staffcan custom-design a convergence plan tomeet your unique needs, while achievingdramatic operational improvements byintelligently integrating your businessapplications and processes.

Customer-Centric e-Business SolutionsFrom situation analysis to implementationand support, Siemens helps you improveyour profitability and processes throughend-to-end solutions in the areas of:

Convergence —Optimize your networkinfrastructure and prepare for IP convergence.

E-Business—Develop an e-commerce strategy, infrastructure readiness anddesign, application performance certification, security assessment and network management.

Electronic Customer RelationshipManagement (eCRM)—The industry’smost comprehensive, end-to-end eCRMsolutions, providing sales force automation,customer service and support, marketingautomation, field services and internalhelp desks. We’ll also develop computertelephony integration (CTI) middleware,provide complete systems integrationservices and deliver training to your contact center agents and IT staff.

Collaboration and Mobility—Enablesyour business to communicate and collaborate seamlessly with minimal effort—regardless of where your peopleand information are located.

Network Integration and Security—Evolve your network to exploit new technologies and protect your existinginvestment. We’re experts at protectingthe security of your data through VirtualPrivate Networks (VPNs), Public andPrivate Key Encryption and emergingsmart card technologies. Additionally,

we provide a comprehensive network riskassessment service that identifies securitydeficiencies and advises you on how torectify them quickly.

Network and Database Management—Increase the efficiency of your variousdatabases and network administrationthrough the implementation of a DirXMeta Directory solution. DirX MetaDirectory automatically updates all desireddirectories through a single master entry,reducing administration costs whileenhancing security.

Technology Services—Siemens will workwith you to identify your requirementsand determine the best choices of actionfrom development through customizedimplementation and testing.

Integration Toolkits—Integrate your contact center applications with the restof your systems and applications for basiccomputer telephony integration (CTI)functionality.

© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 28

HiPath Professional ServicesIntelligent convergence begins with a sound strategy

How can I order services???Call 1-800-835-7656 to order services today! Contact your authorized Siemens representative to find out more about HiPath Professional Services.

Page 32: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

Regardless of the systems or applicationsthat you have installed today, Siemensprovides you with a range of promotionalopportunities that will enable you to compete more effectively. The AmazingTrade Program, for example enables you to drive cost out of your business byconverting to a HiPath 3000, HiPath 4000,or HiPath 5000 Real-Time IP System and advanced applications, and our HiPath evolution choices provide you with aggressive offerings to move to a HiPath 4000 Real-Time IP System.

We also offer a range of application promotions that will enable you toincrease productivity and efficiency and realize a rapid return on your investment dollars.

© 2004. Siemens Information and Communication Networks, Inc.29 | Siemens Customer Catalog 2004

ProgramsGet more efficient and productive with the latest IP capabilities. Siemens makes it easier than ever

Available Promotions—Platforms

Customer Requirement Evolution Path

Move from 9751 to the latest Siemens The Amazing Trade Programtechnology, the HiPath 3000, HiPath 4000 Aggressive trade-in program with up-to or HiPath 5000 Real-Time IP Systems and discounts and credits for users, desktopsadvanced applications and applications

Obtain unparalleled survivability and feature HiPath Edge-IP Programtransparency across the enterprise; perfect Volume purchase discounts and free for enterprises with multiple edge locations software with purchase of HiPath 5000

Real-Time IP System

Available Promotions—Applications

Customer Requirement Evolution Path

Convert PhoneMail® Systems HiPath Xpressions Todayto HiPath Xpressions™ Trade-in credits on existing

PhoneMail applications

Upgrade to advanced call center and HiPath IPortal Programmobility capabilities on your 9005 or other Obtain free HiPath IPortal system with non-Siemens PBX without replacing the the purchase of HiPath ProCenter® Standardentire existing system(s) or Advanced

Promotions are subject to change. Contact your authorized Siemens sales representative for our latest promotional offers.

Please contact your authorized Siemens sales representative or visit us atwww.siemensenterprise.com for information on our promotions today.

Choices

Evolution

Value

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© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 30

As a voice and data networking professional,your world is in a constant state of change.New technologies require you to be up-to-speed on the latest innovations that canincrease revenue, decrease cost and helpyou beat your competition.

Joint Users of Siemens Technologies—United States (JUST-US) is the officialSiemens user group for professionals likeyou. JUST-US is an independent, non-profitorganization that has been deliveringvalue to its members since 1985, providingyou with the perfect combination of experience, influence and networking.

Through JUST-US, you will be able to gainknowledge that can provide you a competitive edge; directly influenceSiemens product enhancements andfuture development; participate in JUST-USwebinars; attend annual conferences;receive membership newsletters; obtaindiscounts on seminars and subscriptions;leverage professional growth opportunities;access the JUST-US website; access the discussion forum and list server; and mostimportantly, network among thousands of communications experts.

• Valuable discounts on and access totelecommunications research, newslet-ters, seminars and Web training

• Up-to-the-minute information on JUST-US and Siemens through the JUST the Facts monthly e-newsletter and Information Exchange printednewsletter

• Discounts on the JUST-US AnnualConference

• Free registration for all JUST-US educational web seminars and telecasts

• Advocacy to Siemens through the JUST-US Resolution Influence Process

• Networking opportunities with fellowSiemens users via the JUST-US members-only list server and the members-onlyonline membership directory, as well asthe annual conference

Joint Users of Siemens Technologies–United States (JUST-US)An invitation to expand your network, your knowledge and your competitive advantage

To join or simply find out more visit www.just-us.org

Your $300 Annual Membership Fee Includes:

Gain knowledge that can provide you a competitive edge and networkamong thousands of communications experts.

Page 34: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

© 2004. Siemens Information and Communication Networks, Inc.31 | Siemens Customer Catalog 2004

Siemens Online is our customer servicewebsite and one-stop-shop for MAC products and services. Customers canplace a service ticket online and conductbusiness at their leisure, without business-hour boundaries. Save time and moneywith these features:• Save 5% on all standard MAC products

when you order online• Create service requests and place

MAC orders in your words, at your convenience

• Check the status of your work orders at anytime

• Browse and shop at your convenience• Order installation with your online

purchase of MAC products• Enjoy the convenience of credit

card payment• Email order confirmation• Enjoy the convenience of multiple

payment options in a secure environment

Siemens Online gives you complete purchasing control

Go to Siemens Online when you placeyour order and save 5%. Anytime, all thetime—place orders, create service requests, checkyour order status—when its convenient for you.

To Access Siemens Online, visit www.siemensenterprise.com/siemensonline

My Communications Platform is Installed—Now What?Whether you’re a new or existing Siemenscustomer, we have anticipated your needsto ensure continued optimization of yourcommunications solution. Additional telephones, headsets, UPS systems, datanetworking equipment, security productsand services are all directly available andaffordable from Siemens. These productscan improve your bottom line by addingmore productivity and efficiency to your enterprise.

Siemens Makes it Simple to Add-on to Your Existing SystemSiemens process for performing moves,adds and changes (MAC) is exceptionallysimple, and products are delivered directlyto your doorstep! Call us at 1-800-835-7656or visit us at Siemens Online to place yourorder. For certain products or services weask that you speak with your authorizedSiemens sales representative.

Add Products to Your Existing Service ContractAs a Siemens customer, you can addequipment directly to your service contract,ensuring that all parts of your system arecovered in the event of services issues or outages. Stop worrying about whichvendor is supporting which part of yoursystem—with a Siemens service contract,you can be assured that any products purchased and added to your contract will be supported.

Great Products, Great Deals!Siemens provides you with a range of promotions that make these solutionsworth your while, and your money.Browse these pages to find offers on freephones, free headsets and promotionaldiscounts on our newest array of data networking equipment. With deals thisgood, you can’t afford not to act!

We want your business! If you have largevolume or non-standard purchases that youwould like to make, please contact us sothat we can assist you with your purchase.

Purchasing MAC Products From Siemens Gives you Complete ControlA single, trusted source—Siemens is your one-stop shop for voice and data products and services

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© 2004. Siemens Information and Communication Networks, Inc. Siemens Customer Catalog 2004 | 32

PolycomSoundStation Premier Sets a NewStandard in Full-Duplex VoiceConferencing QualityIncorporates revolutionary echo cancellationand noise reduction technology, providinga rich voice conferencing experience. Built-in hypercardioid microphones for 360-degree coverage continuously switchbetween active talkers.

SoundStation Premier Benefits• Noise reduction technology virtually

eliminates echoes and reverberation• Minimized background noise makes it easy

to hear speakers even in a crowded room

Polycom Description SAP # List Price

SoundStation Premier 563348 $1,346

Order Information

We accept Visa, MasterCard and American ExpressSave 5% on all standard MAC products when you order onlinewww.siemensenterprise.com/siemensonline

To place your order byphone, please call 1-800-835-7656.

Please be prepared toprovide the followinginformation:

• Your customer number• Your company name• Your name and callback number• Your purchase order number

(if applicable)• The Product(s) description

and model number(s) of the item(s) you have selected

• The quantity required• The information requested

in the ordering notes for particular products

Extra charges apply for installation andshipping. To order materials withoutinstallation, please specify the orderingcode for the items you have selected. Your order will be shipped to the premiseswithin the United States or Puerto Rico as specified in the order.

MAC Terms and ConditionsSiemens Information and CommunicationNetworks, Inc. (Siemens) reserves theright to change specifications and pricingwithout notice. Siemens offers the productsand services to the Customer (you) pursuantto Siemens then-current pricing and termsat the time you order such products and services.

Siemens Resale Services Group A part of Siemens Enterprise Networks, this group offers value-minded customersthe highest quality refurbished systems,components, desktop products and inventory management services. All products are 100% Siemens certified andwarranted. Siemens Resale Services Groupuniquely offers the support and service of your local Siemens organization.

Find more information atwww.resaleservices.comor call 1-800-325-3740.

Page 36: Siemens Customer Catalog Catalog_V2.pdf · Siemens Customer Catalog 2004 Edition. Coming Soon! HiPath 4000 V2.0 HiPath 4000 V2.0 Real-Time IP System Offers Enterprises of All Sizes

Tired of paying for telephone training that nobody wants to attend? Wish you could deliver quality training for new employees?

PhoneGuide LIVE! provides multimedia training the way userswant it, whenever they want it for the entire life of a switch. See page 6 to learn how PhoneGuide LIVE! will change the way telephone training is delivered forever.

We guarantee it!

Service providers are charging for36% more network capacity than the typical company requires.

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Take advantage of our Pilot Program.If we don't identify at least 20% in savings, you pay nothing.

Visit page 25 for more information on how to start saving moneytoday with a Traffic Analyst.

Siemens Information and Communication Networks, Inc.1700 Technology DriveSan Jose, CA 95110

www.siemensenterprise.com© Siemens Information and Communication Networks, Inc. 2004.All rights reserved. All trademarks and company names are theproperty of their respective owners.

Siemens Information and Communication Networks, Inc.900 Broken Sound Parkway Boca Raton, FL 334871.800.765.61231.408.492.2000

Collateral stock number G0104-C1421-00.Availability and technical specifications are subject to change without notice.HOP.20000.04.04 Produced in the U.S.A.

Easy to follow, easy to learn, easy to implement—PhoneGuide LIVE! allows you to maximizethe value of the great optiPoint family of phones you already use.