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Siemens CMT Communications, Media and Technology Siemens / Oracle Full blown billing solution Confidential / © Siemens AG 2010. All rights reserved Full blown billing solution Hrvoje Ovničević 16th Conference – HrOUG Rovinj, Croatia – October 18 th - 22 nd 2011 Driving Competitive Advantage . Committed competence . Going the extra mile . Creating sustainable value Version 1.0. 20th of October 2011.

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Page 1: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

Siemens CMTCommunications, Media and Technology

Siemens / Oracle Full blown billing solution

Confidential / © Siemens AG 2010. All rights reserved

Full blown billing solution

Hrvoje Ovničević

16th Conference – HrOUGRovinj, Croatia – October 18th - 22nd 2011

Driving Competitive Advantage . Committed competence . Going the extra mile . Creating sustainable value

Version 1.0.20th of October 2011.

Page 2: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

Agenda

Telecom industry overview

Siemens SiriOSS BCM

Oracle BRM

Page 2 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Full blown billing solution

Summary

Page 3: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

The telecom industry is changing. Fast.

Hyper Competition

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 3 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Hyper Competition

Convergent Services

Customer Centricity

Next-Gen Networks

Industry Consolidation

Page 4: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

Convergence Drivers/Pain Points

Separate platforms for each delivery method

Separate platforms for prepaid and postpaid

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 4 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Customer Database is separated across multiple platforms

Poor Flexibility to quickly launch New Services

Cost of Network Equipment Upgrade

Increases costs and time for Increases costs and time for introduction of new servicesintroduction of new services

Page 5: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

Very complex billing system

Receiving billing records from various network elements

Calculating the cost for each billing record

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 5 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Aggregating records to generate invoices

Sending invoices to the customer

Collecting payments received from the customer

Telecom industry needs Telecom industry needs accurate billing systemaccurate billing system

Page 6: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

It is time for the next step

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 6 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Page 7: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

Market challenges

Complexnetwork

Merging of data records to a multitude of

BSSs Harmonization of business

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 7 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Complex charging

and billing processes

Diversity of accounting

data

network structure

of business processes

Huge growth of transaction

volumes

Our integrated solution provides the right answer to all Our integrated solution provides the right answer to all those market challengesthose market challenges

Page 8: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

siriOSS BCM & Oracle BRM – Most beneficial solution

Charging data collection from any fixed, mobile and IP networks

Single system for online and offline charging and for mediation management

Open, well defined interfaces and a scalable, multitier architecture

Gives customers tools to be self-sufficient, support rapid integrations, and reduce costs

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 8 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Billing and Charging Mediation and Billing Revenue Managementprovides pre-integrated, comprehensive and convergent solution

which covers whole operator's charging and billing process.

and for mediation management Adaptation of the business rules, charging and

billing concepts without code modification Easy integration with new network elements

and BSS systems is supported Scalability, high availability and high

throughput provides system stability

support rapid integrations, and reduce costs and timelines associated with new service and product rollouts

Ensures all revenues are accurately tracked, billed, and collected, through transactional integrity built into the entire Revenue Management lifecycle

Supports the full stack of Billing and Revenue Management business processes

Page 9: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

Our value proposition

Single solution for all services, networks, devices, and payment methods and business models ...............

Value

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 9 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Enable faster time to market fornew products and services

Network- and Carrier-grade scalability and performance

Protection of operator’s revenues Costs

Risk

Page 10: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

siriOSS BCM & Oracle BRM – ArchitectureO

pe

rating

/ Ba

rgin

g

BR

M

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 10 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Bu

sin

ess S

up

po

rt Sys

tems

Net

wo

rk

Bill

ing

Rat

ing

Ch

a

siri

OS

S B

CM

Co

llec

tors

Ru

le

Co

ntr

ols

Wo

rkfl

ow

s

Use

r M

anag

emen

tA

dm

inis

trat

ion

Dis

trib

uto

rs

Off

lin

e c

ha

rgin

g

On

lin

e c

ha

rgin

g

Net

wo

rk

Page 11: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

Siemens siriOSS BCM – Bringing the past into the future

siriOSS BCM is a Siemens Communications, Media and Technology (CMT) product for the efficient operation of network and IT infrastructure

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 11 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

siriOSS BCM addresses the emerging market trends in the billing and charging area

siriOSS BCM is a convergent mediation solution for prepaid and postpaid, voice, data, and video in wireless, wire-line or IP networks

siriOSS BCM is a real-time mediation solution which collects, processes and distributes all relevant charging data in any required format

Page 12: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

siriOSS BCM – Comprehensive revenue assurance

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 12 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Comfortable GUI

Page 13: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

Oracle BRM – Convergent Billing and Revenue Management

Any service… any payment method

Single Customer account for all services,

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 13 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Single Customer account for all services, balances, payment types

Real-time balance updates and financial tracking

Multiple payment methods per account

Accurate billing data available through integration to CRM

Page 14: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

Oracle BRM – Rating Solution (real-time charging)

Real-time Charging

Full revenue control with real-time credit limit monitoring

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 14 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

limit monitoring

Prepaid support including resource reservation

Optional in-memory cache for high throughput/ very low latency traffic

Page 15: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

Oracle BRM – Rating Solution (offline charging)

Batch Pipeline – High throughput offline charging

Superior high-performance rating based on multi-threaded pipelined architecture and

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 15 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

multi-threaded pipelined architecture and in-memory processing

50.000 CDRs per second – in a complex rate plan environment

100 Millions subscribers billed in less than 12 hours

Comprehensive end-to-end event processing functionality

Page 16: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

siriOSS BCM & Oracle BRM offline billing

Benefits

BCM transformation of all kind of CDR formats as expected by BRM

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 16 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Simple workflows definition for complex CDRtransformations

Pre-rating and CDR enrichment capabilities on BCM side ensure the best BRM performance

MinimizesMinimizes customization activities customization activities and and thus the coststhus the costs

Page 17: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

siriOSS BCM & Oracle BRM online charging

Benefits

Integration of legacy NE which does not support 3GPP standardized protocols (e.g. Diameter DCCA)

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 17 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Validation and transformation of charging events to Diameter interface towards BRM

Support of event based services (e.g. SMS) and session based services (e.g. voice communication)

One solution for all real time charging One solution for all real time charging models for various protocolsmodels for various protocols

Page 18: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

We create additional value for you...

We provide...

You receive...

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 18 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Customer-centric convergence

System flexibility withlow CAPEX and OPEX

Accurate Billing & Charging

Considerable cost reduction

Advantage in competition

No revenue loss & Increased customer loyalty

BCM & BRM

Page 19: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

Summary – Our message

We - Siemens CMT and Oracle Communications - have a long lasting and a broad experience for providing end-to-end solutions and services within the Billing & Charging area

Siemens Billing and Charging Mediation & Oracle Billing and Revenue Management

Page 19 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Our solution provides a high degree of flexibility with respect to configurability, business logic implementation possibilities, supported payment methods and pricing options

Our solution has a high degree of predictability. We guarantee data integrity and consistency, we provide comprehensive revenue protecting mechanisms thus ensuring that all revenues are collected, tracked and billed accurately

Let us talk about it ! Let us talk about it !

Turnkey Solution

Top-Delivery

Flexible Business

Model

Projects

Pro

du

cts

Services

So

luti

on

s

Page 20: Siemens CMT - HrOUG...Market challenges Complex network Merging of data records to a multitude of BSSs Harmonization of business Siemens Billing and Charging Mediation & Oracle Billing

Contact data

Contact

Hrvoje OvničevićDirector of Business LineService & Resource ManagementSiemens Communications, Media and Technology

Page 20 Siemens CMT, October, 2011

© Siemens Communications, Media and Technology 2010. All rights reserved.

We always deliver on our promises, creating sustainable values through our innovations!

Siemens Communications, Media and Technology

Županijska 21/V31000 Osijek, Croatia

Phone: +385 31 234 924Mobile: +385 91 3 234 924

Internet: www.siemens.at/cmtE-mail: [email protected]