Showcase #158

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Hosted by Gary Gunn, AAM

Greg Sands

Finding and Retaining the Right Staff

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FOUR Core Concepts

Budgeting for ProfitAdvertising Marketing

Leadership ManagementDaily Operations

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Three P’s Triangle

People

Proc

ess Profit

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Engagement Opportunities Live Three Day Events per year (Feb, June, Oct) Six Week Auto Shop Bootcamps Online Six Week Auto Staffing Process Intensives Online Monday Auto Staffing Process Webinars Tuesday Super Webinars (Four Core Rotation) Massive Audio / Video / Document Libraries

Auto Staffing Process

Auto Staffing Process Intensive LIVE (ASPI)Begins August 26, 2014

Runs for 6 consecutive TuesdaysTime 3:00 – 4:45 PM CST

$997 per shop Early Bird $797 until July 31$497 per shop if Honor Circle Member

With Audio Document LibraryRunning LIVE Right Now

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Upcoming Face-to-Face-EventsSelect Group Experience

October 22 – 25, 2014 - Mount Vernon, WA February 2015 – Houston, TX

June 2015- Rockford, IL

Live Action

Live Action

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Pictures are worth a 1000 words

Have your ordered your Turnaround Point Book…YET?http://turnaroundtour.com/turnaround-point << Click hear to find out more.

Gary’s Voice in Print

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Turnaround Point Options

Do Nothing Gain Nothing

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Finding & Retaining the Right Staff• Have you ever said...I cannot find good techs? • Have you ever said...No one wants to work anymore?• Have you ever said...My staff members will not do what I ask them to do?• Have you ever said...There are no Service Advisers worth hiring? • Have you ever said...I will never hire family members again? • Have you ever said...I have to do this by myself?

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Greg Sands, CEO - Mudlick MailGreg is no amateur when it comes to owning and managing auto repair shops. His business

expertise has proven to be very successful over the last 21 years. Having sold over $600 million in car repair services across four states, Greg is

planning on opening more shops in 2015.

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Burning Questions sent in for GregHey Greg

1. Our biggest question is: What sources Greg finds best when recruiting?thx,

Bob Hicks, Janitor/CEO…..Golden Rule Automotive, Inc.

2. Small shop like mine that needs a little extra help.......part-time service advisor, yes or no?? this advisor worked for us for many years and retired but

is not happy with full retirement.

Mark Munn…..Auto Works….San Antonio, TX

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Burning Questions sent in for Greg3. Here is a question for Greg : What do you write in an employment ad to

attract “A” technicians.?Dennis Albrecht

4. What about an apprentice program. Growing techs from high school and automotive college. There sure isn't an abundance of seasoned techs out

there. Jeff Strausser……Jeff's Automotive

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Burning Questions sent in for Greg5. Hello Greg….My name is Sanad Ammari, and I work for my father at an independent shop. The end game is for me to take over, I just came

into the shop in Feb, and before that I was working at Dealerships. Now my question is how do I get these techs to respect me as an owner and not just the boss's son. The reason I ask is because its a daily difficulty

for me to get them to listen to me, on doing work at proper times. Inspecting things the way I believe them to be inspected. And especially trying to get them to do a Multipoint Inspection with every vehicle that

comes in. I would love some advise on this, because my dad's way of just kind of joking around with them and pleasing them to get the work done doesn't really work for me. Thank you and I appreciate the time

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Greg we have heard you talk about these concepts1. Track Record Hire2. Personality Cannot be trained3. Fire-Fast4. Lift and Shake5. All the training in the world will not fix a bad

hire.6. Hiring Criteria

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Greg we have heard you talk about these concepts6. Job Description7. Recruiting8. “Screen Out” versus “Screen In”9. Why shouldn't I hire this person?10. Hiring Process11. Pre-Chat12. Who I never hire13. Validation Process

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Thank You for being our Showcase Guest todayPrior Showcase events 11+Today:

720 Minutes of Greg54,60,77,89,111,114,115,117,120,149,153,158

Any….Greg’s Final Thoughts

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