People Strategy + LOVE Short Breaks ACtion Plan

Our People Commitment..Together we’ll deliver an engaging, energetic, high performing and creative business that provides the

opportunity to grow and develop. Our People choose to invest their time with us

Our People Commitment..Together we’ll deliver an engaging, energetic, high performing and creative business that provides the

opportunity to grow and develop. Our People choose to invest their time with us

Our People Commitment..Together we’ll deliver an engaging, energetic, high performing and creative business that provides the

opportunity to grow and develop. Our People choose to invest their time with us

Culture Leadership Talent

We are:

Collaborative Innovative

Loving the customer

We are:

InspiringChange agents

Reaching potentialLeading by example

Our people have:

Great mindsetBest in class skills

All we need to succeed

Communication is open, efficient, upbeat & always constructiveCommunication is open, efficient, upbeat & always constructiveCommunication is open, efficient, upbeat & always constructive

Business & Tech process is challenged, appropriate, never limitingBusiness & Tech process is challenged, appropriate, never limitingBusiness & Tech process is challenged, appropriate, never limiting

Working Flexibly is encouraged and approached with trustWorking Flexibly is encouraged and approached with trustWorking Flexibly is encouraged and approached with trust

The Environment is a quality work space where we can thrive The Environment is a quality work space where we can thrive The Environment is a quality work space where we can thrive

Apr - SepApr - SepApr - SepCulture Leadership Talent

We’ve done:

* Team Environment * Team Active

* Team Charity* More team events - e.g. Olympics, BBQs, Massages

* Photo Shoot

We’ve done:

* More 121s

* More Performance Reviews

* More effective team Meetings

We’ve done

* Industry updates - Conferences

* Sharing Knowledge sessions

* Project Lounge

Communication * Strategy & business updates * Thursday Buzz Sessions quality improved * team buzz sessions * weekly email * CEX team presence in the Thursday Buzz

Communication * Strategy & business updates * Thursday Buzz Sessions quality improved * team buzz sessions * weekly email * CEX team presence in the Thursday Buzz

Communication * Strategy & business updates * Thursday Buzz Sessions quality improved * team buzz sessions * weekly email * CEX team presence in the Thursday Buzz

Business & Tech process * IT relationship * Finance presence in stand ups * CEX team able to stay longer in our building evenings & weekends * Travel desk calls stopped Business & Tech process * IT relationship * Finance presence in stand ups * CEX team able to stay longer in our building evenings & weekends * Travel desk calls stopped Business & Tech process * IT relationship * Finance presence in stand ups * CEX team able to stay longer in our building evenings & weekends * Travel desk calls stopped

Working Flexibly * Explored Enhanced flexi-hoursWorking Flexibly * Explored Enhanced flexi-hoursWorking Flexibly * Explored Enhanced flexi-hours

The Environment * PassSmart area * Snug * Meeting roomThe Environment * PassSmart area * Snug * Meeting roomThe Environment * PassSmart area * Snug * Meeting room

APRIL95% response

86% Score

SEP95% response

84% Score

Oct - MarOct - MarOct - MarCulture Leadership Talent

We’ll do:

* Volunteering Scheme* Lip dub(s)

* Events: CIN, Halloween, Well-being Week, First ‘Star Baker’

Comp, Christmas antics!* FaceBook Group

•

We’ll do:

* Leadership Development programme

* Even more REGULAR 121s* Even more reviews (on time!)

* Effective team meets

We’ll do:

* Sharing Knowledge* Lynda.com

* Tools for the job/fit for purpose* Project Lounge Continues

Communication * Team buzz session programme *financial updates * regular CEX buzz * collaborative Thursday Buzz * Product launch updates to CEX team

Communication * Team buzz session programme *financial updates * regular CEX buzz * collaborative Thursday Buzz * Product launch updates to CEX team

Communication * Team buzz session programme *financial updates * regular CEX buzz * collaborative Thursday Buzz * Product launch updates to CEX team

Business & Tech process * Org Chart * Less emails & meetings * Kanban evolvement * Optimising Google apps * Lean & agile Sessions

Business & Tech process * Org Chart * Less emails & meetings * Kanban evolvement * Optimising Google apps * Lean & agile Sessions

Business & Tech process * Org Chart * Less emails & meetings * Kanban evolvement * Optimising Google apps * Lean & agile Sessions

Working Flexibly * 30 min lunches trial * home-working trialWorking Flexibly * 30 min lunches trial * home-working trialWorking Flexibly * 30 min lunches trial * home-working trial

The Environment * New Kitchen * Learning zone * Car park lightsThe Environment * New Kitchen * Learning zone * Car park lightsThe Environment * New Kitchen * Learning zone * Car park lights

SEP95% response

84% Score

MAR?

team mtgs

Questions?Thoughts?

Suggestions?