shop rfp review - static.ark.org
TRANSCRIPT
SHOP IT RFP Update & Review
November 5, 2014
Agenda
• How did we get here?• Process Review
• Current Status
• Next Steps/Timeline Review
• RFP Evaluation Methodology
• Summary of RFP Sections
SHOP RFP - How Did We Get Here?
Process
• IT Committee Met Weekly in October
• Staff Presented Key Decision Points for RFP Development (examples: Term of Contract, Hours of Operation for Contact Center, Methods of Accepted Payment)
• Input Enabled RFP Completion
Current Status
• RFP Distributed to Board Members on 10/31/14
• RFP scheduled to be released on Monday, 11/10/14
• Responses Due 12/8/14
SHOP RFP – Timeline Review
Exchange Task Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
SHOP RFP Development
SHOP RFP Release
SHOP RFP Evaluation
SHOP Contract Execution
SHOP system DDI
SHOP System Go-Live
Open Enrol lment SHOP
2014 2015
1) Completed RFP to Board - 10/31
2) Board Review (11/5) and release of RFP - 11/10
3) Receive Responses - 12/8 4) Optional Vendor Demos - 1/19 - 1/23
5) Vendor Recommendation to Board- 1/28
7) BeginBuild - no later than 3/2
1
2
7
43
6 6) Board Approval and Negotiations Begin - 1/28
5
8 5) Go Live - 10/15
Review RFP Evaluation Methodology
RFP Evaluation Methodology• Specific evaluation criteria tied to RFP requirements are identified for each
section
• Detailed cost information will not be shared beyond AHIM Staff in order to protect bidders’ and AHIM’s competitive advantages
Summary of RFP Sections
Summary of RFP Sections
1) Introduction
• Purpose of procurement
• Use of subcontractors
• Overview of RFP
2) Schedule
• Full procurement schedule
• Question and answer rules
• Intent to bid requirement
• Administrative rules from proposal opening to contract negotiations
Summary of RFP Sections
3) Background Info
• Arkansas Health Insurance Marketplace
• Arkansas Insurance Department
• Department of Human Services
• Health Insurance Carriers
• Agents/Brokers
• Information Technology Landscape
• ACA Impact
Summary of RFP Sections
4) Scope of Work
• AHIM’s vision for solution
• Marketplace integration
• Consumer support center
• Organization and staffing plan
• Deliverables and key responsibilities
• Project management
• Design, Development, and Implementation
• Breakdown of responsibilities
• Modifications
• Financial management
• Enhancements
• Project turnover
Summary of RFP Sections
5) Functional, Operational, and Technical Requirements
• SHOP eligibility and enrollment
• Plan management
• Consumer assistance
• Reporting and noticing
• Web portal
• Consumer support center
• Financial Management
• Technical requirements
Summary of RFP Sections
6) Bidder Response Requirements
• Tab 1: Transmittal letter
• Tab 2: Mandatory requirements checklist
• Tab 3: Executive summary
• Tab 4: Corporate experience
• Tab 5: Organization and staffing
• Tab 6: Project management
• Tab 7: Work plan
• Tab 8: Approach
• Tab 9: Functional requirements
• Tab 10: Operational requirements
• Tab 11: Technical requirements
• Tab 12: Privacy and security
• Tab 13: Assumptions of bidder
Summary of RFP Sections
7) Cost Proposal
• One separate cost proposal must be provided
• Cost proposal must include executive summary and pricing sheets
• Cost to be separated between development and on-going maintenance
• Both costs broken into yearly costs
• Includes payment schedule
Summary of RFP Sections
8) Evaluation Process
• Committee of Board members and key AHIM staff
• Steps of review process:
• Mandatory requirements review
• Technical proposal review
• Oral presentations
• Cost proposal
Summary of RFP Sections
9) Contract Terms
• Conformity with federal and state regulations
• Three year initial contract with three possible one year renewals
• Stop orders
• Contract termination
• Payment schedule and terms
• Performance standards and damages
• Subcontracting
Summary of RFP Sections
10) Appendices
• A: Vendor Information
• B: Written Questions
• C: Proposal Submission Checklist
• D: Corporate References
• E: Resume Template
• F: Staff References Template
• G: Functional Requirements Matrix
• H: Operational Requirements Matrix
• I: Technical Requirements Matrix
• J: Service Level Agreements and Liquidated Damages
• K: Objection to Terms and Conditions
• L: Insurance
• M: Federal Contract Clauses
SHOP IT RFP Review
Question and comment period