sherry clouser center for teaching & learning a preview of wimba pronto

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Sherry Clouser Center for Teaching & Learning A Preview of Wimba Pronto

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Sherry Clouser

Center for Teaching & Learning

A Preview of Wimba Pronto

The Many Layers of Pronto

Virtual Office Hours

Group Chat

One-to-One Communication

• Manageable Queue

• All tools available

• Add members on the fly

• All tools available

• Great for personal conversation

• All tools available

Each layer of functionality changes the ways in which Pronto can be used.

One-to-One Collaboration

Let’s talk!

The Many Layers of Pronto

Virtual Office Hours

Group Chat

One-to-One Communication

• Manageable Queue

• All tools available

• Add members on the fly

• All tools available

• Great for personal conversation

• All tools available

Each layer of functionality changes the ways in which Pronto can be used.

Group Chat

Let’s work on our

project…

Add others to your group chat at any time

The Many Layers of Pronto

Virtual Office Hours

Group Chat

One-to-One Communication

• Manageable Queue

• All tools available

• Add members on the fly

• All tools available

• Great for personal conversation

• All tools available

Each layer of functionality changes the ways in which Pronto can be used.

Virtual Office Hours

Who’s next?

Help Desk

Pronto’s “Help Desks”

Virtual Office Hours

Group Chat

One-to-One Communication

• Manageable Queue

• All tools available

• Add members on the fly

• All tools available

• Great for personal conversation

• All tools available

The Help Desk formalizes the functionality of Pronto’s Virtual Office Hours

Queue

Pronto’s “Help Desks”

How can I help?

How can I help?

Who is next?

Single Queue with Multiple Representatives

Representative 1

Representative 2

Representative 3

Sherry Clouser - [email protected]

Questions or Comments?