shehadeh mofleh ayed algharaibeh · (no. of lectures/tutorials. or labs, clinics) 1 quantitative...

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Shehadeh Mofleh Ayed Algharaibeh Associated Professor Personal Data Nationality | Jordanian Date of Birth |1/1/1975 Department | Business Administration Official IAU Email | [email protected] Office Phone No. |38941 Language Proficiency Language Read Write Speak Arabic Excellent Excellent Excellent English Excellent Very good Very good Academic Qualifications (Beginning with the most recent) Date Academic Degree Place of Issue Address Jul. 2009 PHD Degree Arab Academy for Banking and Financial Sciences Jordan Dec. 2004 Master Degree Yarmouk University Jordan June 1997 Bachelor Degree Yarmouk University Jordan PhD, Master or Fellowship Research Title: (Academic Honors or Distinctions) PhD Human resource management practices and their impact on the application of total quality management applied study: Jordanian hospitals Master Assessment of the Performance Management & Effectiveness at king Abdullah university hospital Fellowship Human Resource Management, Quality Management Professional Record: (Beginning with the most recent) Job Rank Place and Address of Work Date Assistant Professor Saudi Arabia Dammam University Dammam 2016 Director of the Academic Development and Quality Assurance Center Jordan Jadara University Irbid 2013-2016 Assistant Professor Jordan Jadara University Irbid 2010-2016

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Page 1: Shehadeh Mofleh Ayed Algharaibeh · (no. of lectures/Tutorials. Or labs, Clinics) 1 Quantitative Methods QM 306 Lecture 2 Business Decision Models ... Total quality management (TQM)

ShehadehMoflehAyedAlgharaibeh AssociatedProfessor

PersonalData

Nationality| Jordanian

DateofBirth|1/1/1975

Department|BusinessAdministration

OfficialIAUEmail| [email protected]

OfficePhoneNo.|38941

LanguageProficiency

Language Read Write SpeakArabic Excellent Excellent ExcellentEnglish Excellent Verygood Verygood

AcademicQualifications(Beginningwiththemostrecent)

Date AcademicDegree PlaceofIssue AddressJul.2009PHDDegree Arab Academy for Banking

and Financial SciencesJordan

Dec.2004 MasterDegree YarmoukUniversity JordanJune1997 BachelorDegree YarmoukUniversity Jordan

PhD,MasterorFellowshipResearchTitle:(AcademicHonorsorDistinctions)

PhD Humanresourcemanagementpracticesandtheirimpactontheapplicationoftotalqualitymanagementappliedstudy:Jordanianhospitals

Master AssessmentofthePerformanceManagement&EffectivenessatkingAbdullahuniversityhospitalFellowship HumanResourceManagement,QualityManagement

ProfessionalRecord:(Beginningwiththemostrecent)

JobRank PlaceandAddressofWork DateAssistantProfessor SaudiArabia DammamUniversity Dammam 2016DirectoroftheAcademicDevelopmentandQualityAssuranceCenter

Jordan JadaraUniversity Irbid 2013-2016

AssistantProfessor Jordan JadaraUniversity Irbid 2010-2016

Page 2: Shehadeh Mofleh Ayed Algharaibeh · (no. of lectures/Tutorials. Or labs, Clinics) 1 Quantitative Methods QM 306 Lecture 2 Business Decision Models ... Total quality management (TQM)

JobRank PlaceandAddressofWork Date

Qualified Assessor at KingAbdullah II Award forExcellence

Jordan KingAbdallahIICenterforExcellence

Amman 2015

parttimeinstructor Jordan Jordanuniversityofscienceandtechnology(JUST)

Irbid 2005-2009

AdministrativePositionsHeld:(Beginningwiththemostrecent)

AdministrativePosition Office DateDirectoroftheAcademicDevelopmentandQualityAssuranceCenter

JadaraUniversity 2013-2016

Generalmanageroffirstsaudiancomp

FirstSaudianCompany 2009-2012

DivisionHeadforMedicalRecord&AdmissionatkingAbdullahuniversityhospital(KAUH)

kingAbdullahuniversityhospital(KAUH 2002-2010

Supervisoradmissiondept. JordanUniversityHospital. 2002-2004MarketingManager SunHouse 1997-1999

ScientificAchievements

PublishedRefereedScientificResearches(InChronologicalOrderBeginningwiththeMostRecent)# NameofInvestigator(s) ResearchTitle PublisherandDateofPublication1 Algaraibeh,

Shehadeh;Malkawi,Nazem.TheImpactofInformationTechnologyonCompetitiveAdvantage-AppliedstudyatJordanianTouristCompanies

jadarajournalforstudiesandresearch.Vol1(2016)

2 Algaraibeh,Shehadeh,RokayaAlbdareen

OrganizationalJusticeandItsImpactOnTheCommitmentOfFacultyMembersToWorkEthics:EmpiricalStudyOnPrivateUniversitiesInNorthProvinces,

EuropeanJournalofBusinessandManagement,Vol7,No12(2015)

3 Algaraibeh,Shehadeh;MohammadTaamneh

TheImpactofjobsecurityelementsontheworkalienationatprivateuniversityinJordan.

EuropeanJournalofBusinessandManagement,Vol6,No26(2014)

4 AlQudahMohmmad;Algaraibeh,Shehadeh;Malkawi,Nazem.

TheimpactofInternationalCertificationforhospitalsonadministrativeinnovation-StudyatKingAbdullahUniversityHospital

JournaloftheFacultyofEconomicSciencesofBaghdadUniversity.Vol40(2014)

5 Algaraibeh,Shehadeh;Malkawi,Nazem.

Theimpactofmanagementinformationsystemsonthe

performanceofgovernmental

InternationalJournalofBusinessandSocialScienceVol.4No.17[SpecialIssue–December2013]

Page 3: Shehadeh Mofleh Ayed Algharaibeh · (no. of lectures/Tutorials. Or labs, Clinics) 1 Quantitative Methods QM 306 Lecture 2 Business Decision Models ... Total quality management (TQM)

# NameofInvestigator(s) ResearchTitle PublisherandDateofPublication

organizations-studyatJordanianministryofplanning.

6 Algaraibeh,Shehadeh;AlQudahMohmmad

WaitingtimeofoutpatientclinicsatKingAbdullahUniversityHospital

JournaloftheFacultyofEconomicSciencesofBaghdadUniversity.Vol33(2012)

CurrentResearches# ResearchTitle NameofInvestigator(s)1 TheImpactofNursesTurnoveron

ServiceQualityinKingAbdullahUniversityHospital:AnAppliedStudy

Algaraibeh,Shehadeh;AlQudahMohmmad

ContributiontoScientificConferencesandSymposia# ConferenceTitle PlaceandDateoftheConference ExtentofContribution InternationalForumon

strategicAwakeningandinformationsystems

Annaba-Algeria29to30April2014

Contributions

MembershipofScientificandProfessionalSocietiesandOrganizations

• InternationalcertifiedAssessoraccordingtotheEuropeanmodelofquality(EFQM)attheKingAbdullahIICenterforExcellence

TeachingActivities

Undergraduate# Course/RotationTitle No./Code ExtentofContribution

(no.oflectures/Tutorials.Orlabs,Clinics)1 QuantitativeMethods

QM306 Lecture

2 BusinessDecisionModels

SCM-307 Lecture

3 PrinciplesofBusinessMathematics

QM204 Lecture

4 PrinciplesOfFinancialAccounting

ACCT202 Lecture

5 TotalQualityManagement

Lecture

6 ProjectManagement Lecture7 Communicationskills Lecture8 OrganizationBehaviors Lecture9 OperationResearch Lecture10 ManagementPrinciples Lecture

Page 4: Shehadeh Mofleh Ayed Algharaibeh · (no. of lectures/Tutorials. Or labs, Clinics) 1 Quantitative Methods QM 306 Lecture 2 Business Decision Models ... Total quality management (TQM)

BriefDescriptionofUndergraduateCoursesTaught:(CourseTitle–Code:Description)1 QuantitativeMethods-QM306

ThemainpurposeofthiscourseinQuantitativeMethodsinBusinessistointroducethestudenttotechniquesinOperationsManagement.OperationsManagementisthesystematicapproachandcontroloftheprocessesthattransforminputs(e.g.humanresources,facilities,materials,etc.)intofinishedgoodsandservices.Theoperationfunctionisoneoftheimportantcoresofabusiness.Thiscourseprovidestheoreticalbackgroundandpractice in theuseofmathematical tools foraidingmanagerialdecision-making in thecorporateandpublicsectors.Topicscoveredincludemathematicalmodeling,linearprogramming,inventorycontrol,timeseries analysis and forecasting, decision theory, project planning using networks and other topics at theinstructor'sdiscretion.

2 BusinessDecisionModels-SCM-307Thiscourseisaboutmodelingandhowcomputermodelscansupportmanagerialdecisionmaking.Amodelisasimplifiedrepresentationofarealsituationandmodelingistheprocessofdeveloping,analysisandinterpretingamodelinordertohelpmakebetterdecisions.Modelscanbeinvaluabletoolsinmanagingandunderstandingthecomplexityandriskinherentinmanybusinessproblems.Asaresult,modelshavebecomeanincreasinglyimportantpartofbusinessatalllevelsfromdailyoperationstostrategicdecisionmaking.

3 PrinciplesofBusinessMathematics-QM204ThemainpurposeofthiscourseinMathematicsforBusinessistointroducethestudenttothemathematicsofbusinessandfinance.Thefocusisonidentifyingandgraphingdifferenttypesoffunctions,solvinglinearandquadraticequationsandinequalities,solvingsystemsoflinearequations,performingoperationsonexponentialandlogarithmicexpressions,usingintegrationanddifferentiation,computinginterest,calculatingthefuturevalueofaprincipalunderannualcompoundingandbecomingcompetentatsymbolicmanipulationofrelevantequationsandexpressionspertainingtothemathematicsofbusinessapplications.Anotheremphasisisonobtainingskillsinusingcomputersoftwaretoassistintheformulation,analysisof,andsolutionofrealproblems.Thegoalistoprovidethestudentwithasetoftoolstoacquiretheabilitytoread,write,listentoandspeakmathematicswithintheframeworkofabusinesscontext.Thestudentwillleavethecoursewithabasicunderstandingofhowtomanipulatemathematicsindifferentbusinessapplications.

4 PrinciplesOfFinancialAccounting-ACCT202Theobjectiveofthiscourseistointroducestudentstoavarietyofeconomicconceptsincluding,

AccountingasthelanguageofbusinessTheRecordingProcessofBusinessTransactionsaccordingtoIFRSAdjustingtheAccountsCompletingtheAccountingCycleAccountingforMerchandisingOperations,Inventory,Receivables,InvestmentsAccountingInformationSystemsFraud,InternalControl,andCashProperty,PlantandEquipment(PP&T)IntangibleAssets,CurrentLiabilitiesLong-termLiabilitiesPartnershipsandCorporationsCashFlowsStatement

5 TotalQualityManagementTotal qualitymanagement (TQM) is a philosophy,methodology and systemof tools aimed to create andmaintainmechanismoforganization’scontinuousimprovement.Itinvolvesalldepartmentsandemployees

Page 5: Shehadeh Mofleh Ayed Algharaibeh · (no. of lectures/Tutorials. Or labs, Clinics) 1 Quantitative Methods QM 306 Lecture 2 Business Decision Models ... Total quality management (TQM)

into improvementofprocessesandproducts. Ithelpstoreducecostsandtomeetandexceedneedsandexpectationsof customersandother stakeholdersof anorganization. TQMencompasses the conceptsofbusiness and social excellence that is sustainable approach to organization’s competition, efficiencyimprovement,leadershipandpartnership.Theobjectivesofthiscourseistointroducethemainprinciplesofbusiness and social excellence, to generate knowledge and skills of students to use models and qualitymanagementmethodologyforthe implementationoftotalqualitymanagement inanysphereofbusinessandpublicsector.

6 ProjectManagementThiscourseprovidesleadershipandmanagementguidelinesfortheprojectmanagerinavarietyofsituations.Principlesofeffectiveplanning,communication,andmotivationthroughouttheprojectlifecyclearethefocusofthiscourse.ProjectLeadershipandCommunicationpresentsprinciplesofprojectcontrolfrominitiationthroughexecutiontoclosureinaclearandpracticalmanner.

7 CommunicationskillsIndividualandteamsuccessdependsupontheabilityofindividualstocommunicatewithothers,facetoface,aswellasvirtually.Everyinteractionwithanotherpersondetermineshowyouareperceivedandeveryinteractionisanopportunitytodeveloptrustandexertpositiveinfluence.Whetherpresentingonetooneortoanaudienceofonethousand,conveyinginformationtoaprojectteamordeliveringadifficultmessage,communicatingeffectivelyisoneofthemostpowerfulskillsforachievingyourobjectives.Thiscoursedevelopsyourabilitytofocusonyouroutcome,tuneintoyouraudienceanddevelopyourmessageforclarityandimpact.Yourabilitytocreateanenvironmentforopendiscussionandongoingdialogueiscrucialforcommunicationsuccess.Thecommunicationsskillscoveredinthiscoursewillincreaseyourabilitytoexercisechoiceandcontrolforeverytypeofconversation,influencewithoutauthorityandimprovequalityofrelationshipsandproductivity.

8 OrganizationBehaviorsThiscoursedealswithhumanbehaviorinorganizations.Conceptualframeworks,casediscussions,andskill-orientedactivitiesareappliedtocoursetopicswhichinclude:motivation,learninganddevelopment,groupdynamics, leadership, communication, power and influence, change, diversity, organizational design, andculture.Classsessionsandassignmentsareintendedtohelpparticipantsacquireskillsandanalyticconceptstoimproveorganizationalrelationshipsandeffectiveness.

9 OperationResearchOperationsresearchhelpsinsolvingproblemsindifferentenvironmentsthatneedsdecisions.Themoduleconverttopicsthatinclude:linearprogramming,Transportation,Assignment,andCPM/MSPTtechniques.Analytictechniquesandcomputerpackageswillbeusedtosolveproblemsfacingbusinessmanagersindecisionenvironments.

10 ManagementPrinciplesThiscourseisdesignedtobeanoverviewofthemajorfunctionsofmanagement.Emphasisisonplanning,organizing,controlling,directing,andcommunicating.Uponcompletion,studentsshouldbeabletoworkascontributingmembersofateamutilizingthesefunctionsofmanagement.

CourseCoordination# CourseTitleandCode Coordination Co-coordination Undergrad. Postgrad. From to

1 QuantitativeMethods Ö Ö Ö 2010 20142 OperationResearch Ö Ö Ö 2012 20143 ManagementPrinciples Ö Ö Ö 2014 2014

Page 6: Shehadeh Mofleh Ayed Algharaibeh · (no. of lectures/Tutorials. Or labs, Clinics) 1 Quantitative Methods QM 306 Lecture 2 Business Decision Models ... Total quality management (TQM)

StudentAcademicSupervisionandMentoring# Level NumberofStudents From to1 Undergrad 20 2013 2016

SupervisionofMasterand/orPhDThesis# DegreeType Title Institution Date1 Master Theimpactofhumancapital

toachievecompetitiveadvantageinJordanianhotels,five-starappliedstudies.

Jadarauniversity 2014

2 Master evaluatingtheperformanceofemployeesanditsroleinpromotingorganizationalloyalityforworkersintheprivateJordanianuniversitiesinthenorthprovince

Jadarauniversity 2015

3 Master TheImpactofNursesTurnoveronServiceQualityinKingAbdullahUniversityHospital:AnAppliedStudy

Jadarauniversity 2016

AdministrativeResponsibil it ies,CommitteeandCommunityService (Beginningwiththemostrecent)AdministrativeResponsibilities# From To Position Organization1 2014 2016 DirectoroftheAcademic

DevelopmentandQualityAssuranceCenter.

JadaraUniversity

2 2009 2011 Generalmanager firstSudancompany3 2002 2010 DivisionHeadforMedical

Record&Admission

kingAbdullahuniversityhospital(KAUH)inJordan

4 1997 2002 MarketingManager

Sunhousetravelagency

CommitteeMembership# From To Position Organization1 2016 2016 TrainingCommitteeandskills

development

UOD

Page 7: Shehadeh Mofleh Ayed Algharaibeh · (no. of lectures/Tutorials. Or labs, Clinics) 1 Quantitative Methods QM 306 Lecture 2 Business Decision Models ... Total quality management (TQM)

# From To Position Organization2 2012 2013 MemberofStrategicPlanning

CommitteeJadaraUniversity-JORDAN

3 2008 2010 ChapterLeaderforExcellence&PerformanceManagementTeam

kingAbdullahuniversityhospital(KAUH)inJordan

4 2009 2010 Chapterleaderofamanagementofcommunicationandinformation(MCI)injoincommissioninternationalaccreditationprogram(JCIA)

kingAbdullahuniversityhospital(KAUH)inJordan

5 2007 2010 Memberofpatientright,accessandcontinuityofcarechapterandotherchapterofJCIA

kingAbdullahuniversityhospital(KAUH)inJordan

6 2006 2010 FacilitatorofJCIA kingAbdullahuniversityhospital(KAUH)inJordan

7 2004 2007 TeamleaderofthechapterofknowledgemanagementofkingAbdullahprize

kingAbdullahuniversityhospital(KAUH)inJordan

8 2004 2007 Memberofthechapterofhumanresourcemanagement

kingAbdullahuniversityhospital(KAUH)inJordan

9 2002 2004 Chapterleaderof(PHR+) kingAbdullahuniversityhospital(KAUH)inJordan

ScientificConsultations# From To Institute Full-timeorPart-time1 2016 2016 King Abdullah II Center

for ExcellencePart-time

PersonalKeyCompetenciesandSkills:(Computer,Informationtechnology,technical,etc.)1 Computerskillsinword,Excel,PowerPoint

LastUpdate

25/11/2016