shaw total care floor care - jon-don · shaw total care floor care quick reference guide do’s and...

888-879-6520 WWW.JONDON.COM/SHAWFLOORSWWW.SHAWFLOORS.COM/CARE

Shaw Total CareFloor Care

QUICK REFERENCE

GUIDE

WHAT’S INSIDE• Expert advice to prolong

the life of your floors

• Easy-to-follow Do’s and Don’ts

• Recommended products

WWW.SHAWFLOORS.COM/CARE888-879-6520WWW.JONDON.COM/SHAWFLOORSSH

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POST-CONSTRUCTION CARE

Post-Installation Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Carpet Final Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Hard Floor Final Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Drywall Dust Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Paint Spot Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

ROUTINE MAINTENANCE & CLEANING

Walk-Off Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Luxury Vinyl Flooring (LVT/LVP) . . . . . . . . . . . . . . . . . . . . . . . . . 9

Tile & Grout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Hardwood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Residential Carpet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Commercial Carpet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13–14

Carpet Spot Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

TABLE OF CONTENTS

Looking for more detailed instructions?

Call to request the Shaw Total Care Floor Care: Complete Guide—find detailed step-by-step instructions plus bonus tips for improved facility maintenance, odor control, and more!

Shaw Total CareFloor CareQUICK REFERENCE GUIDE

Jon-Don Shaw Flooring Help [email protected] 888-879-6520

Shaw FlooringJim Mannes [email protected] 888-879-6520 WWW.JONDON.COM/SHAWFLOORS 3

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CARPET TILE & GROUT HARDWOOD LVT/LVP DO’S AND DON’TS

POST-INSTALLATION CLEANUP

Now that your new Shaw floor has been installed, it must be protected from exposure to construction dust and debris, paint, and damage that may occur throughout the rest of the construction/remodeling project.

• DO thoroughly vacuum the floor to remove fine dust and debris

• DO use the right vacuum. For carpet, choose an upright vacuum with a beater bar/brush roller. For hard floors, use a vacuum with an attachment designed for hard surfaces. Beater bar/brush rollers can scratch hard floors

• DO use a microfiber dust mop on hard surfaces to pick up tiny particulates

• DO cover clean floors with plastic or builder board to protect them throughout the rest of the construction project. Use a breathable barrier product to prevent moisture buildup

• DO make sure that floors are covered all the way up to the baseboards

• DO NOT use water or liquid cleaning agents to remove drywall dust or residue from hard floors

• DO NOT cover floors until they have been properly cleaned first

• DO NOT use a carpet shield longer than 30 days

WHAT YOU’LL NEED

Shaw Total Care Microfiber Mop KitSH-TCMOPKIT-EA

ProTeam Super Coach Pro 6 HEPA Backpack Vacuum with Xover Tool KitOE-BPSCPH6-EA

Carpet ShieldCA-CS200F-EA

ProGen 15 HEPA Upright Vacuum with ToolsOE-PROGEN15-EA

Builder Board, 38 Inches x 100 FeetOE-BBWECARE-EA

Always spot test all cleaning chemicals in an inconspicuous area prior to use to test for

colorfastness or potential damage. Always apply chemicals according to the manufacturer’s

recommendations on the product label.

mailto:shaw%40jondon.com?subject=I%27m%20Interested%20in%20Shaw%20Flooring


Shaw FlooringJim Mannes [email protected] WWW.JONDON.COM/SHAWFLOORS4


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Always spot test all cleaning chemicals in an inconspicuous area prior to use to test for colorfastness or poten-tial damage. Always apply chemicals according to the manufacturer’s recommendations on the product label.


CARPET FINAL CLEANUP

Typically, only minimal cleaning is required after installation to refresh the carpet’s appearance and ensure it is ready for use. There should be no need to perform deep restorative cleaning or hot water extraction.

• DO use a CRI-approved vacuum

• DO thoroughly vacuum or dust mop to remove dust and debris PRIOR to removing the protective floor covering (if present)

• DO use an upright vacuum with a beater bar/brush roller to thoroughly vacuum the carpet

• DO use Shaw-approved cleaning products to remove dirt and soiling

• DO perform low-moisture encapsulation cleaning to refresh the carpet’s appearnce

• DO perform spot cleaning using the EZ Spot® Portable Spotting Extractor as needed to remove drywall residue or other spots

• DO NOT use water or liquid cleaning agents to remove drywall dust or residue from carpet

WHAT YOU’LL NEED

Shaw Total Care Carpet Safe HEAVY DUTY SPOTTERSH-TCSPOT-EA

EZ Spot® Portable Spotting Extractor with HeatPM-EZSH-EA

Shaw Total Care STAIN & SOIL Remover ConcentrateSH-TCSSC-01

Shaw Total Care “Green” Carpet STAIN & SOIL Remover ConcentrateSH-TCSSCG-01






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DO’S AND DON’TS

HARD FLOOR FINAL CLEANUP

To ensure the floor is ready for foot traffic or furniture placement, light cleaning should be performed to remove any construction dust, debris, or residue. There should be no need to perform deep restorative cleaning, sealing, or refinishing.


• DO thoroughly vacuum or dust mop to remove dust and debris PRIOR to removing the protective floor covering (if present)

• DO use a vacuum with an attachment designed for hard surfaces. Beater bar/brush rollers can scratch the floor

• DO wait at least 72 hours after installation before any type of cleaning/maintenance occurs

• DO use Shaw-approved cleaning products to remove dirt and soiling

• DO use care not to oversaturate the floor, especially hardwood and luxury vinyl flooring


• DO NOT use a detergent or soap-based product, as it may dull the surface

• DO NOT use cleaning agents that contain acids, vinegar, chlorine, or ammonia, as these chemicals can damage and discolor the surface or grout

CARPET TILE & GROUT HARDWOOD LVT/LVP

WHAT YOU’LL NEED

Shaw Total Care Hard Surfaces FLOORING CLEANERSH-HSSC-01


Shaw Total Care “Green” Hard Surfaces FLOORING CLEANERSH-HSSCG-01









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DO’S AND DON’TS

DRYWALL DUST REMOVAL

When construction/drywall dust comes into contact with liquid on a floor, it can create cement-like spots or a cloudy residue on the floor. Do not use water or other cleaning solutions to remove dust and residues, as it can make the problem worse or lead to permanent damage of the floor. Dry soil needs to be removed with dry methods.

• DO use approved floor pads to remove caked-on drywall dust or residue

• DO use Shaw Total Care Hard Surfaces FLOORING CLEANER to remove drywall dust (be sure to follow label directions for proper cleaning procedures)

• DO use a microfiber mop, such as the Shaw Total Care Microfiber Mop Kit, to clean the floor without scratching the surface


• DO NOT use abrasive pads, steel wool, or scrubbers to remove caked-on drywall dust or residue as these may scratch the floor




WHAT YOU’LL NEED


Clarke® MA10™ 12E Upright ScrubberOE-10740816-EA










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PAINT SPOT REMOVAL

Paint spots/spills should always be immediately wiped up with plain water while the paint is still wet. If, however, spots dry on the surface, or a spot turns into a smear, care must be taken to successfully remove the paint without damaging the flooring.

• DO use isopropyl alcohol or Betco CitruSolv and a clean white towel or light-duty utility pad to gently rub/scrub the spot

• DO test your cleaning solution in an inconspicuous area to avoid causing damage

• DO use extreme care so as to avoid scratching the surface

• DO NOT use abrasive pads, steel wool, or scrubbers to remove caked-on drywall dust or residue as these may scratch the floor



WHAT YOU’LL NEED

Betco CitruSolvBP-CS-EA

White Utility PadFP-UPWH-EA

Denatured AlcoholSV-DEN1G-01

Blue Utility PadFP-UPBL-EA




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WHAT YOU’LL NEED TO CLEAN WALK-OFF MATS

DO’S AND DON’TS

WALK-OFF MATS

Floor mats are designed to stop the dirt before it gets into the building, reducing overall maintenance costs and improving safety. Every facility, regardless of size or traffic, should use walk-off mats to reduce soiling and protect the flooring investment. Up to 80% of tracked-in soiling can be removed with proper walk-off matting.


• DO use walk-off mats after every entry point in the building or between high-soil areas (such as warehouse and shop areas) and low-soil areas (such as lobbies and offices)

• DO use both soil removal/scraper mats and liquid removal/wiper mats to contain both wet and dry soiling

• DO use at least 15 feet of matting to remove the majority of dirt

• DO regularly clean walk-off mats to remove accumulated soil and ensure they can continue to perform as needed


Prospector® PE500 Carpet Extractor with Heat, 500 PSIPM-P500H-EA

Available in multiple sizes: 2'x3', 4'x6', 4'x12'










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Shaw Luxury Vinyl Tile (LVT) and Luxury Vinyl Plank (LVP) flooring is engineered to be durable, resist stains, and bring an attractive and sophisticated look to any room. This high-performance flooring requires no waxing/sealing, no polishing, and no harsh chemicals for cleaning. If the proper maintenance steps are followed, stripping/sealing should never be needed.

DO’S AND DON’TS

WHAT YOU’LL NEED

• DO avoid scratching the floor by placing floor protectors under furniture legs or using chair mats under rolling/swivel chairs

• DO use floor mats at entry points to capture dirt and soiling from foot traffic

• DO clean liquid spills immediately




• DO use a low RPM floor machine with a red floor pad and Unitex® Rebound for restorative cleaning

• DO NOT use floor mats with latex or rubber backing to avoid possible discoloration

• DO NOT use excessive moisture/liquid when cleaning LVT/LVP floors. Avoid flood mopping or hosing the floor

• DO NOT use vinegar, Pine-Sol®, one-step cleaner/polishes, Fabuloso®, or oil soaps to clean LVT/LVP floors

LUXURY VINYL FLOORING (LVT/LVP)


Unitex® Rebound Low Speed Spray Buff and CleanerUN-RSBC-01

Unipro Floor Machine, 20 Inch, 1.5 HP with a Red Floor PadUN-H2015-EA, FP-20RD-CS










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TILE & GROUT

DO’S AND DON’TS

With proper care and maintenance, your Shaw tile floor will provide years of service and long-lasting beauty. Cleaning efforts should focus on cleaning both the tile surface as well as the grout lines.

• DO allow the tile and grout to dry for at least 72 hours after installation before any type of cleaning/maintenance occurs







• DO NOT use detergents, soaps, or cleaning products that contain acids, vinegar, chlorine, or ammonia as these chemicals can damage and discolor the grout or tile surface

• DO NOT use a metallic brush or steel wool to scrub the floor as these abrasive scrubbers can leave permanent scratches in the floor or remove the grout

WHAT YOU’LL NEED








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• DO avoid exposure to direct sunlight for extended periods to avoid discoloration or tile expansion. Use drapes or blinds to cover windows during peak sunlight hours




• DO NOT use floor mats with latex or rubber backing to avoid possible discoloration

• DO NOT use excessive moisture/liquid when cleaning hardwood. Avoid flood mopping or hosing the floor

• DO NOT use detergents, soaps, oil soaps, acids, vinegar, chlorines, or ammonia to clean the floor as these cleaning products can cause swelling, warping, delamination, and joint line separation

• DO NOT use steel wool, abrasive scrubbers, or metallic brushes to scrub the floor

HARDWOOD

With proper maintenance, your hardwood floor will provide years of service and beauty. The key to preserving the life of your floor is regular maintenance.

WHAT YOU’LL NEED








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RESIDENTIAL CARPET

DO’S AND DON’TS

In addition to adding to the beauty of a home, carpet serves as a giant filter, collecting the dirt, hair, and allergens that get tracked in through daily life. To keep carpet looking and performing as it should, hot water extraction cleaning should be performed every 6–12 months (or more often as needed).


• DO use an upright vacuum with a beater bar/brush roller to thoroughly vacuum the carpet on a weekly basis, or more often as needed

• DO clean spots and spills as soon as they happen by gently blotting the area with a clean dry cloth

• DO use Shaw Total Care STAIN & SOIL Remover Concentrate when performing hot water extraction on the carpet

• DO use air movers to speed up the drying process to prevent wicking or excessive dry times

• DO NOT use dish soap or laundry detergent to clean the carpet

WHAT YOU’LL NEED

Matrix® Professional Spotting KitMX-PSK2-EA












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COMMERCIAL CARPET

DO’S AND DON’TS

Low-moisture encapsulation is an interim cleaning process that enables the carpet’s appearance to be improved and returned to service in a short amount of time. This method of cleaning not only promotes a cleaner, more attractive appearance, but also extends the time in between restorative maintenance/hot water extraction cleanings.


• DO use an upright vacuum with a beater bar/brush roller to thoroughly vacuum the carpet on a weekly basis, or more often as needed

• DO clean spots and spills as soon as they happen by gently blotting the area with a clean dry cloth

• DO use Shaw Total Care STAIN & SOIL Remover Concentrate when performing low-moisture encapsulation cleaning on the carpet

• DO use a carpet rake or counter-rotating brush machine to thoroughly agitate the carpet fibers


• DO NOT use dish soap or laundry detergent to clean the carpet

WHAT YOU’LL NEED

Prospector Encap-Pro TM4 VLM Counter-Rotating Brush Machine, 15 InchPM-ENCAPTM4-EA












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COMMERCIAL CARPET [CONT’D.]

RECOMMENDED CLEANING FREQUENCY

The following chart represents a general guideline to help you craft your own maintenance plan/schedule. Your program should be tailored to your specific conditions.

PLEASE NOTE

When commercial carpet has not been properly maintained or when interim maintenance no longer produces the desired appearance level, restorative hot water extraction should be performed.

Traffic Level Vacuum Spot Removal Interim Cleaning(Appearance Management)

Hot Water Extraction

Lig

ht Private offices

2+ times/week As needed As needed 1 time/yearCubicles

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Shared offices

1 time/day As needed As needed 2 times/yearSecondary hallways

Conference rooms

Classrooms

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1+ time/day As needed Monthly 4 times/year

Elevators

Main hallways

Break rooms

Work rooms

Mail rooms

Patient rooms

Waiting areas

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severe climates1+ time/day* As needed Weekly MonthlyCafeterias / food service areas

Extra heavy traffic

*Use of a pile lifter may be a consideration. Pile lifting helps restore the surface pile yarns and helps remove embedded dry sand and soil.





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CARPET SPOT REMOVAL

Spots and spills are common in any home or business, and it only takes a few of them to negatively impact the overall look and appeal of the carpet. When it comes to spot removal/cleanup, time is the biggest enemy. The longer a spot remains untreated, the worse it becomes. To keep carpet looking its best and prolong the time between interim or restorative cleanings, clean all spots and spills as quickly as possible using the proper products.

DO’S AND DON’TS

• DO use a clean white cloth to gently blot the spot

• DO begin removing the spot by starting from the outside (lightest concentration) and working toward the center (heaviest concentration)

• DO use Shaw Total Care Carpet Safe HEAVY DUTY SPOTTER or the Matrix® Professional Spotting Kit to remove all spots and spills on carpet

• DO use the EZ Spot® Portable Spotting Extractor to thoroughly rinse and extract the area


• DO NOT rub or scrub the area as this can cause the spot to spread

• DO NOT over-wet or saturate the area as this can cause the spot to spread

• DO NOT apply spotter directly to carpet unless instructed to do so on the label. Instead, apply the spotter to a clean white cloth and use a nylon spotting brush to tamp it against the spot

WHAT YOU’LL NEED







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WWW.SHAWFLOORS.COM/CARE TM

888-879-6520JONDON.COM/SHAWFLOORS

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LOOKING FOR MORE DETAILED INSTRUCTIONS? Call to request the Shaw Total Care Floor Care: Complete Guide—find detailed step-by-step instructions plus bonus tips for improved facility maintenance, odor control, and more!

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shaw total care floor care - jon-don · shaw total care floor care quick reference guide do’s and...

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