sharpening your competitive edge - arctern · 2019-12-20 · sharpening your competitive edge small...

Sharpening your competitive edge

Small Business

Medium Enterprise

Corporate

Government

India

Offshoring

Software

Call Centre

Outsourcing

Technology

Marketing

Consulting

The Arctic Tern is a seasoned traveler. It breeds in the Northern Hemisphere, mostly within the Arctic Circle, but flies to spend the northern winter in the Southern Hemisphere, mostly in the Antarctic ice-packs. This journey to the Antarctic enables the Arctic Tern to enjoy the benefits of a second summer with its long days and plentiful supply of food.

The round-trip journey between Arctic and Antarctic is 35,000 km (21,750 miles) – roughly the same distance as the entire circumference of the earth. Considering that some Arctic Terns live 30 years or more, this means that they have traveled over 1 million kms (over 650,000 miles) in their lifetime. For birds that are only 38 cm long and 300 gm in weight, this is no mean achievement.

Our company name and color is based on the champion globetrotting bird, the Arctic Tern. Analogous to our business model, the Arctic Tern is best known for traveling from the North Pole to the South Pole and back to the North Pole annually! With nesting grounds as far north as land extends and wintering sites on the opposite end of the earth, Arctic Terns cover 22,000 miles (35,400 km) annually. Given that the sun never sets while these terns are nesting, nor during the time they spend near the South Pole, Arctic Terns enjoy more hours of daylight than any other species.

Arctic Tern

Traits we share with the Arctic Tern:

Endurance. Determination. Longevity

Table of Contents

Ÿ Contract/temporary Staffing

Ø Objective

Ø Solutions and Services

Ø Flexible Engagement Models

Ø About Us

®Ÿ RemoteHire

Ÿ RemoteCaptive™

Ÿ RemoteProject™

¢ OnsiteHire™

¢ Perm Placement

Ø No Hassles Related to Opening Your Own Office

¢ Payroll Services

Ø Recruitment Process

Ø Why Offshore Outsourcing®Ø Arctern RemoteHire vs. Traditional Project Based

Ø Practice Areas

Ÿ Software Development & Technology Research

Ø Multiple Shifts

Ÿ Testing Services

Ÿ Engineering & Design

Ÿ Services & Technical Support

Ÿ Design & Multimedia

Ÿ Writing & Translation

Ÿ Data Center Management

Ÿ HR & Recruitment

Ÿ IT Administration

Ÿ Quality & Training

Ÿ Legal Process Outsourcing

Ø Information Security

Ø Our Offices

Ÿ Web Design & Development

Ÿ Accounting & Finance

Ÿ Call Centers/Customer Support

Ø Business Process and Knowledge Process Outsourcing

Ø Business Process Excellence/Quality Consulting

Ÿ Network Administration

Ø Technology Services

Click on the topic to see details

Ÿ Administration Services

Ÿ Sales & Marketing

Ø Facilities and Security

Ÿ Contract/temporary Staffing

Ø Objective

Ø Solutions and Services

Ø Flexible Engagement Models

Ø About Us

®Ÿ RemoteHire

Ÿ RemoteCaptive™

Ÿ RemoteProject™

¢ OnsiteHire™

¢ Perm Placement

Ø No Hassles Related to Opening Your Own Office

¢ Payroll Services

Ø Recruitment Process

Ø Why Offshore Outsourcing®Ø Arctern RemoteHire vs. Traditional Project Based

Ø Practice Areas


Ø Multiple Shifts

Ÿ Testing Services

Ÿ Engineering & Design



Ÿ Writing & Translation


Ÿ HR & Recruitment

Ÿ IT Administration

Ÿ Quality & Training

Ÿ Legal Process Outsourcing

Ø Information Security

Ø Our Offices



Ÿ Call Centers/Customer Support

Ø Business Process and Knowledge Process Outsourcing

Ø Business Process Excellence/Quality Consulting

Ÿ Network Administration

Ø Technology Services

Click on the topic to see details


Ÿ Sales & Marketing

Ø Facilities and Security

While the respective governments and world economists are trying to figure out a solution and deal with the controversy or opportunity, the fact remains that many companies are gaining ground on their competitors in their respective industries. Many also argue that when countries like China and India begin to flourish they will create a huge market access for the products and services from developed countries and one can witness early examples of this cyclic phenomenon on the global economy.

Since 2004, Arctern has successfully implemented the offshore outsourcing model for numerous companies across USA. We have made hiring skilled resources in India easier than recruiting and incubating for another branch office next door. There are many jobs, tasks, or roles in most organizations that simply do not require a physical presence in any particular location to get the work done. Such tasks may require only a computer, a telephone, an internet connection, a desk, certain language and cultural skills, limited training, and an education/experience in a particular field. This concept has dramatic effects on a company's business model as it alleviates the need to hire locally for certain tasks.

Arctern has specifically designed its RemoteHire service to ®

help small and medium sized businesses compete with large companies by giving them the same competitive advantage and access to the lower cost human resource pool from low cost market without requiring the deep pockets, resources, long-term commitment, or infrastructure that is normally required.

About Us

Arctern makes globalization easy. Your business can now easily take advantage of the benefits of globalization and offshore outsourc ing to low cost markets to significantly reduce your payroll costs with

®Arctern's RemoteHire service. You can now

hire skilled professionals in these low cost markets who exclusively work for you and are selected by you across a number of specialized practice areas including software development, recruitment, customer service, technical support, telesales, marketing, accounting, and more. Arctern is your one-stop shop for offshore outsourcing of skilled resources.

Now you can stop wondering how your small or medium company too can benefit from the offshoring advantage, or how you can compete with larger companies that are using outsourcing advantage against you.

Stay Competitive

Click to go back to the table of contents

Ÿ To expand the service or product offerings of businesses from developed nations to developing markets in Asia, Middle East, South America, and Africa.

For Developing Markets:

Ÿ To bridge the need of businesses in developing nations

which are growing to provide easy, one-stop access to

infrastructure and skilled manpower resources in

developed markets.

For Developed Markets:

Ÿ To expand the service or product offerings of businesses from developing nations to developed markets in North America, Europe, Asia, & Australia.

Arctern is ISO 9001 and ISO 27001 certified and uses the

industries best standards and practices in their services.

Our current objective and scope of work is four folds:

Ÿ To bridge the need of businesses in developed nations which are facing a competitive disadvantage from their respective market leaders with regards to lower operational cost structures due to the benefits of offshore outsourcing of skilled human resources.

Team with us,compete with anybody™

Objective

Arctern is an outsourcing and services company serving the needs of businesses globally. We specialize in providing quality services and skilled manpower resources for software development, engineering, web design, technical support, call center operations, sales and marketing, customer service, research, and back-office accounting and administration. We are committed to improving our customers' profitability and growth. With significant industry and business experience, global resources, and a pioneering business model, Arctern can help quickly, easily, and affordably, deploy the right people, projects, and infrastructure to meet your objectives.

Core Expertise

Flexible Engagement Models

RemoteProject™

Business Process Excellence

RemoteHire®

Business Process Outsourcing Solutions

Information Technology (IT)/Software


Solutions

RemoteCaptive™

Technology Solutions

Ÿ Testing Services

Practice Areas

Ÿ IT AdministrationŸ Engineering & Design

Ÿ Quality and TrainingŸ Legal Process Outsourcing



Ÿ Writing and Translation




Ÿ Sales & Marketing Ÿ HR & Recruitment

Business Process Outsourcing (BPO)/ Knowledge Process Outsourcing (KPO)/IT Enabled Services (ITES)

Ÿ Call Center/Customer Service Ÿ Network Administration


Solutions and Services

Arctern offers various flexible engagement models each tailored to suit specific customer needs:

®RemoteHire : Under this engagement model, we provide skilled resources across multiple resources across multiple domains along with infrastructure and shared services.

RemoteCaptive™: This engagement model is ideal when the client requires a larger number of resources. The client provides functional direction to a client-specific Arctern engagement manager.

Perm Placement: Arctern works closely with client to find the qualified resources they need. Resources will be on client's payroll.

Payroll Services: Arctern extends shared services, including payroll services, for resources identified by clients.

RemoteProject™: Under this engagement model, Arctern and the client collaborate on project definition and management of deliverables. Arctern provides all shared services and infrastructure.

OnsiteHire™: Arctern delivers qualified resources to work at client locations. Resources will be on Arctern's payroll.


OnsiteHire™

Perm Placement

Payroll Services

Ÿ ConstructionŸ Media, Entertainment & Communication

Ÿ Automotive

Ÿ Government & Public AdministrationŸ Electronics

Ÿ Health Care

Ÿ Life Sciences

Ÿ Hospitality and Leisure

Ÿ Transportation and Logistics

Ÿ Aerospace and Defense

Ÿ Energy & Utilities

Ÿ Banking, Financial Security and Insurance

Ÿ Food and Beverage

Ÿ Education

Ÿ Information Technology

Ÿ Manufacturing

Ÿ Retail, Wholesale and DistributionŸ Professional Services

Ÿ TelecomŸ Transportation

INDUSTRIES SERVEDWe cater to the requirements of the following industries/verticals


®The graphic below illustrates the key responsibilities of Arctern and Customer for the RemoteHire and

RemoteCaptive™ engagement model. However, it is not intended and should not be construed as a full description of services or the parties' respective roles and responsibilities.

In addition to providing the infrastructure and facilities, Arctern offers shared support services including Transport, HR, Payroll, and IT Support, state-of-the art communication tools, required hardware and software.

Shared Services Management: Arctern assigns a Shared Services Manager (a non-billable resource for the customer), who is involved in the client relationship and briefs the client at regular pre-arranged intervals on the progress of work and other issues related to the overall performance, productivity, commitment and behaviour of the resources. He also serves as the first point of contact for escalating issues of an operational nature.

The client is responsible for the functional aspects of the remote hires' role such as defining the precise nature and scope of work, laying down time frames for deliverables, monitoring the progress of work and setting performance indicators. Arctern is responsible for the day-to-day operational aspects.

®RemoteHire RemoteCaptive™ is a service that provides businesses with scalable skilled resources across

multiple domains, in addition to complete infrastructure and shared support services.

®The RemoteHire engagement model enables clients to extend their office beyond their local location, with benefits

similar to having their own employees. The model is an ideal fit when a client needs to deploy remote resources and wants them to feel like an extension of their existing team.

R R ®emoteHire & emoteCaptive™

®Responsibility matrix for RemoteHire & RemoteCaptive™

Ÿ Total visibility and functional control: All functional

direction is provided directly by the Client to the

resources.

Ÿ Scalable operations: Start with one resource and scale up the remote team size according to your business needs.

Ÿ World class infrastructure, facilities and shared services: When Clients engage with Arctern, they forgo the cost of renting out office space and various facilities. Arctern provides world class infrastructure and facilities along with all HR, payroll, IT and communications support.

Ÿ Complete control over resource selection: Resources

are short-listed following Arctern's rigorous recruitment

process. Clients then have the opportunity to interact

with potential candidates, gauge their suitability, and

ultimately choose those they want on their team.

Ÿ Information & data security: Our clients are fully

assured of global standards of information and data

security, which extends from network level and data level

security to physical security. Arctern is certified

according to ISO 9000 and ISO 27001 standards.

Ÿ Client resources free to focus on strategic initiatives:

With a competent team of remote resources working on

your team, your employees can concentrate their time

and energy on core strategic areas of your business.

Ÿ Round-the-clock shifts: Our clients can take advantage

of time zone difference and multiple shift operations to

reduce work turnaround time and improve efficiency.

Ÿ Savings on human resources: Save approximately 50-

65% on employee cost yet have the most qualified

professionals work for you, delivering tangible benefits

to your business.

Ÿ Large talent pool to choose from: A large and highly

diverse pool of skilled resources coupled with state-of-

the-art recruiting technology makes Arctern well-

equipped to meet diverse business needs.

Be more competitive

Council of Economic Advisors

“One facet of increased services trade is the increased use of offshore outsourcing in which a company locates labor-intensive service industry functions to another country. For example, a U.S. firm might use a call-center in India to handle customer service-related questions. The principal novelty of outsourcing services is the means by which foreign purchases are delivered. Whereas imported goods might arrive by ship, outsourced services are often delivered using telephone lines or the Internet. The basic economic forces behind the transactions are the same, however. When a good or service is produced more cheaply abroad, it makes more sense to import it than to make or provide it domestically.”

Bush AdministrationEconomic Report of the President

Imagine the competitive benefits your business will gain when it is open 24/7/365 at a fraction of your current cost.

Benefits

®Benefits of RemoteHire & RemoteCaptive™

Under RemoteProject™ type of engagement, Arctern takes responsibility for all facets of a project: deliverables,

resources, project management, shared services, and infrastructure. We work with clients to capture a detailed

project scope. Throughout the engagement, Arctern provides updates to clients on a regular schedule, and

reports frequently against SLAs/KPIs/KRAs. We believe in strong communication and a truly collaborative,

transparent relationship.

R emoteProject™

How Customer Benefits

• Arctern assumes all delivery responsibility (functional, facilities, shared services & HR)

• Requirements definition, elicitation and validation by customer

• Project scope and delivery plan – owned and managed by Arctern, approved by client

• All Project Management provided by Arctern

• Project deliverables tied to defined SLAs

• Onshore team (if applicable) works as per client's time zone, offshore team may or may not be mapped to client time zone

• Limited resources required of the Client

• Pricing can be milestone/deliverables based or T&M as appropriate for engagement

• Arctern is responsible for schedule, cost, quality and delivery of the project

RemoteProject™ Responsibility Matrix

Domestic Staffing Services

Ÿ ISO 9001 and 27001 certifications tha t ensures we work to h igh standards, providing an ethical and professional service

Ÿ Dedicated account management to maintain relationships with our candidates.

To provide our cl ients with the best candidates possible, we provide a range of support services for our candidates. These include:

Ÿ Regular reviews to ensure continued satisfaction with our service.

Our bespoke recruitment services are fitted around individual client needs. We ensure service level agreements; contracts, employment methods and pricing structures are tailored for each client.

Arctern Advantage

OnSiteHire™

Ÿ Supplementing core or non-core skills

Under Perm Placement model Arctern works closely with client to find the qualified resources they need. Resources will be on client's payroll.

Ÿ Addressing short or long term projects, new vacancies and replacements

Ÿ Dedicated Relationship Manager

Domestic Staffing Models:

Ÿ Recruiting coverage on variety of domains and skills

Ÿ Assist workload balancing - full time employees and contract staff

Ÿ Resource management and bench redeployment

Payroll Services

As part of Payroll Services Customer refers the candidate to Arctern, and Arctern becomes the employer of record. We handle the time-consuming aspects of payroll processing supplying a single, simplified invoice for their service. Whether you're hiring one person or a whole team, Payroll Services provides improved recruiting flexibility while reducing costs.

Ÿ Reduction in operational cost, overheads and increased ROI

Perm Permanent

Ÿ Comprehensive screening processŸ Psychometric and technical assessment

Ÿ Freedom from complex HR, logistical and statutory compliance responsibilities

Ÿ Try before you buy (temp to perm placement)

Ÿ Off-site interviewing facilitiesŸ Extensive and fully updated knowledgebase of

candidates

Scalable /Contingent workforce solutions as per above models include:

Under OnsiteHire™ engagement model, Arctern offers contingent workforce solutions to deliver the qualified people you need, when you need them – either to supplement in-house skills for one-off projects or to respond to peak workload demands.

Ÿ Structured recruitment process to increase predictability

Ÿ Reference/background checks

Contract/Temporary Staffing Services

Recruitment Process

How we ensure our Clients get the best resources

We follow an extensive and rigorous recruitment process utilizing established best practices at each stage, from identifying the requirements to actual placement. Generally, it takes 5 - 7 weeks from the time we receive the requisition from the client to the actual on-boarding of the resource(s). As indicated below, there is high Client involvement throughout the process.

We take several measures to ensure that the resources we find and on-board on your behalf meet your standards and criterion. These measures include (but are not necessarily limited to) a best-of-breed recruitment process & technology, comprehensive background checks on candidates, and on-going training and talent development.

Client Interaction

Ÿ We operate 24/7/365 with a multi shift arrangement that facilitates employees to be deployed in alignment

with requirements of clients across various international time zones.

Multiple Shifts

Ÿ Select the shift for each team member that works best for your company:

• Government issues

• Frequent long trips to manage offices in low cost labor markets

• Vendor selection, negotiations, and management

• Exporting equipment and related customs issues

• Setting up a branch or a company

• Statutory filings

• Book-keeping and Payroll

• Employee policy management

Management & Administration & Finance

• Knowledge of doing business in low cost labor markets

• Equipment Import/Export logistics

• Long-term office rental deposits (common across many low cost labor markets)

• Printers, Copier, FAX machine

• General logistics

• Transportation

• Local oversight & communications

Office, Business, & Technology Infrastructure

Ÿ Resume screening

• Office space

• Pre-scheduled video conferencing

Ÿ Windows or Linux operating system

• Facilities

Ÿ Anti-Virus

• PBX

Software Licenses

• Employee agreements/handbook

• Furniture & Cubicles

• Networking

Ÿ MS Office

• International long distance from the low cost labor markets

• UPS

• Internet connectivity (Web browsing, E-mail, FTP, etc.)

Ÿ All other software specific to customer needs must be provided directly by the customer

• Power generator

• Employee attendance tracking

• Employee benefits

Recruitment & HR Management

• Firewall• Employee productivity

monitoring

• Local telephone lines

• Computers

Ÿ Web content filtering

Ÿ WebEx/LiveMeeting

• International Line with domestic number

• International Line with local US number

Ÿ Advertising & placements

Ÿ Company brand building to attract good talent

Ÿ Employee replacement

stŸ 1 Level Interview screening

Ÿ General training and career planning

Ÿ International Standards (ISO) Frameworks

Ÿ SOX, SAS 70

Ÿ Competency mapping

Quality Assurance & Other Value added Services

Ÿ Talent development

Ÿ Functional or process training

Ÿ Behavioral and soft skill trainings

Ÿ Six Sigma

Ÿ Domain specific trainings

Ÿ Governance Framework

Ÿ Lean implementation

Ÿ Reference checking

Ÿ Long term commitments

Ÿ Process improvements

What you DON’T have to worry about or wait for....

No Hassles Related to Opening Your Own Office

There are many reasons why a business may consider outsourcing due to below benefits:

Ÿ Benefit from the best of both worlds - the loyalty that comes with an employee and the flexibility that comes with a contractor.

Significant Benefits

Ÿ Hire 3 skilled professionals in certain low cost markets for the price of 1 in the US.

Ÿ For example, hire skilled professionals with a Masters Degree starting at $10/hr (including complete infrastructure and management oversight.)

Ÿ Save 65% on - you can Employee Costssave over $40,000 per employee per year - one simply cannot ignore such significant savings.

Offshore Outsourcing

Ÿ Your company needs to lower its salary costs without reducing the work output

Ÿ Your company needs to convert an idea into a feasibility study, prototype, beta, release, and maintenance – turn your idea into reality and jumpstart a company with minimal investment comparatively

Ÿ Your company is already trying to fill new job positions for tasks that can be conducted remotely

Ÿ Your company needs to provide a 24/7/365 presence for certain parts of its operations

®The benefits that come with the RemoteHire service are ideal for companies with the following traits:

Ÿ Your company performs certain tasks locally at a higher cost structure when instead it can be performed remotely at a much lower cost structure

®Arctern's RemoteHire "offshore staffing service" takes advantage of India's proven offshore delivery model. We understand and are well experienced in managing the entire process from recruitment to infrastructure to management.

Ÿ The market leaders or competitors in your industry already hold the India advantage against you. This could be in the form of new product innovation (R&D), technical support, customer service, quality assurance, sales & marketing, back-office operations, and so on

Ÿ Your company has the need for job functions that primarily require only an internet connection, a telephone, and a computer

Ÿ Your company needs to do more with less

Ÿ Your company or product or service needs to be globally minded and needs international exposure to widen its cultural scope and experience

Ÿ Your company has plans to expand globally and get closer to new markets in Asia, Middle-East & Far-East

Ÿ Your company needs access to a larger supply of skilled and educated professional resources to select from

Ÿ Your company is venture funded or is trying to raise venture capital – most investors today consider having an India strategy a pre-requisite to funding

Ÿ Your company needs to outsource its work but completely control all aspects of the related project

Ÿ Your company needs to simply and quickly try out the offshore talent and get its feet wet without committing a lot of investment in terms of time or money

Ÿ Your company has great ideas for innovative services or products but limited financial resources

Why Offshore Outsourcing

A ®rctern RemoteHire vs. Traditional Project Based

We don't pre-staff skilled resources with our model like other offshoring companies with a “project based” business model. The idea is for us to bring on skilled resources (team/project leaders/members) across different practice areas as per our customers' requirements that are best suited for a defined role. Companies where resources are already on board, periodically run into “bench time” causing their rates to be unnecessarily inflated. For the long-term, we believe it is better to build a custom team with specific expertise that we desire and get the benefit of a materially lower rate.

®Our entire business model is pioneered around the concept of RemoteHire . We try to focus on the HR, Admin, Infrastructure, & Finance aspects of the employee's day-to-day operational role, while our customers focus on the “functional.” We believe that this hybrid model comes closest to giving the customer the best of both worlds – an employee and a contractor. It is designed to provide our customers with a high level of attention and the right balance of management control, quality output, and substantial cost benefits as defined in the table below.

®Arctern RemoteHire Traditional Project Based

Engagement

Type

Resource Pool

Management

Control

Costs

Schedule

Project

Management

Intellectual

Property

Scope

Applicable to

More like an extension of your office, benefits

similar to having your own employees

Custom build your team with specific skillset -

high customer involvement in recruitment/

termination

Higher level of control, direct interaction, and

ongoing involvement with team

Lower costs, as the team is custom built-to-

order leading to no bench time for employees

Flexibility to have multiple shifts when building

the team

Customer involved in both specifications

creation and deliverables

Generally always owned by customer by default

Ability to expand relationship into multiple

practice areas ranging from R&D, sales/

marketing, tech support/customer service,

web design, accounting, etc.

For long-term, full-time company job positions

(core or non-core functions)

More like a 3 -party vendor/sub-contractor

relationship

Limited to existing employee/team of

sub-contractor, generally no involvement in

employee/team recruitment/termination

Lower level of control, direct interaction, and

ongoing involvement with team

Higher costs to cover periodic bench-times of

existing team between projects

Usually limited to the existing office hours of

the sub-contractor

Usually restricted to customer writing

functional specifications and handing over

deliverables to vendor

Usually negotiated between customer and

vendor

Generally limited to the existing one or two

practice areas offered by vendor

For short-term, usually non-core company

functions

vs.

rd

Desktop Application Design

Technology Platforms

Distributed Applications

Platform/OS

Distributed Development

Application Architecture

Software and

Proposition Design

Continuous Integration

Agile Project Management

Application Support Services

iSeries Development

Large Scale System Integration

Extensibility

Hardware Bring-up

Platform Design

Windows Development

Productization

Platform Integration

Reference Designs

Application Development

Platform Architecture

Agile Modeling

Application Migrations

Applications Development Management

Database-driven Web Applications

Platform Management

Appcelerator

Technology Change Management

BigTable

Big Data

Big Data Analytics

Refactoring

Distributed Development

Distributed Systems

Release Management

Operating System Development

Software Development Outsourcing

Structured Programming

Distributed Algorithms

Data Grid

Client/Server Applications

Multithreading

Volume Management


Offshore Software Development

Object Oriented Design

Software Design

Application Porting

Code Review

Software Project Management

Software Architectural Design

Web-based Software Development

Alpha & Beta Program

Multithreaded Application Development

Software Engineering

Customizations

Maintenance & Patches

Quality Assurance

SQL Queries

Testing

Utilities

Usability Testing

Software Solution Architecture

Unstructured Data Management

Autonomic Computing

Distributed Applications

Distributed Architecture

Distributed Caching

Distributed Databases

Distributed File Systems

Distributed Storage

iOS Development

Mobile Architecture

Mobile Consulting

Mobile Phone Apps

Mobile Product Development

Blackberry Applications

Stream Processing

Mobile

Interface Builder

iPhone Application Development

Mobile BI

Distributed Simulation

Mobile Experience

Mobile Strategy

Mobile Web Design

Multimedia Framework

Mobile Content Management

Mobile Design

Mobile Interface Design

Backend Development

Brochure Websites

Dynamic Websites

Bespoke Website Design

Front-end Coding

Flash Animation

Backend Programming

Custom Websites

Domain Registration

Web Development

Personal Websites

Web Interface Design

Web Project Management

Landing Page Optimization

Search Engine Ranking

Web Typography

Web Standards

Mobile Web Design

HTML Emails

Internet Strategy

Icon Design

Search Engine Submission

Web Graphics

Unobtrusive JavaScript


Platform/OS

Windows, Linux, Unix, Solaris

C#, VB.NET, Java, J2EE, J2ME,Servlets, Visual Basic, Borland C++, Visual C++, C, MFC, ATL

Mobile DevelopmentiPhone/iOS, Android, Blackberry, Windows Mobile, Symbian, Qt

Big Data/Distributed Systems

Web Development

NoSQL, Hadoop, Hive, MapReduce Mahout, HBase, Pig, ZooKeeper, Avro, Cloudera, Cassandra, Datastax, VoltDB, mongoDB, Memcache

ASP.NET, Classic ASP, JSP, PHP, Python, Perl, Ruby, ColdFusion,HTML5, AJAX, Silverlight, Flex, Flash, ActionScript, JavaScript, jQuery, JSON, XML/XSL, XHTML, XPATH, SOAP, XML-RPC, WSDL

ERP

Application/Web ServersApache, IIS, JBoss, TomCat, BEA WebLogic, IBM WebSphere, Oracle, BizTalk

Frameworks

VSTS, QTP, Rational Robot, Rational, Test Manager, Test Director, WinRunner, LoadRunner, SilkTest, SilkPerformer, Purify, JTest, Jverify

Content Management

.NET Framework, COM+, COM/DCOM, CORBA, J2EE, JSF, Struts, Spring, Hibernate, Ruby on Rails

Testing Tools

Data Warehousing/Business IntelligenceCognos, Informatica, Datastage, Microsoft SSIS, FastTrack, Teradata, SAS,

Hyperion, Microstrategy, ProClarity, Microsoft SSAS, Architecture, SOA, SaaS, Web Services, Web 2.0

Oracle, SAP, PeopleSoft, JD Edwards, Siebel, Baan, Axapta, Database Management, MS SQL, Oracle, DB2, MySQL, Postgre SQL, Sybase, Informix, MS Access

Requirements/DesignRational Rose, Rational XDE, Rational Requisite Pro, Together, Paradigm Plus, Innovator, Visio

Reports

Configuration Management

Microsoft SharePoint, Ektron, Drupal, Joomla, WordPress, DotNetNuke,

MS TFS, SMART, Subversion, Clear Case, VMVC, Perforce, VSS

Crystal Reports, Microsoft SSRS, Business Objects

Software Development and Technology Research

Outsourceable Tasks

Software, Tools, Models, Methodologies & Frameworks

Expertise Available/Outsourceable Tasks

Software Development and Technology Research

Database Development

Architecture Frameworks

Content Management

Information Integration

Content Packaging

Mail Server

Framework Design

Data Warehousing

Data Processing

Dimensional Modeling

Mobile BI

Frameworks

Application/Web Servers

DNS Server

Data Warehouse Architecture

Data Warehousing/Business Intelligence

Metadata Modeling

Web Framework

Database Servers

iPlanet Web Server

Sun Application Server

Content Integration

Content Migration

Content Modeling

Content Operations

Non-Functional RequirementsData Warehouse Appliances

Enterprise Data Modeling

Logical Data Modeling

Information Management Solutions

Teradata Data Warehouse

Business Intelligence

Data Conversion

Web Servers

IBM HTTP Server

Risk Frameworks

Content Auditing

Content Inventory

Content Strategy

Online Help Development

Context-sensitive Help

Single Sourcing

Requirements/Design

Requirements Elicitation

Web Content Management

Product Requirements

Refactoring

Requirements Gathering

Requirements Specifications

Object Oriented Design

Architectural Patterns

Web Governance

Functional Decomposition

Functional Requirements

Structured Authoring

Regulatory Requirements

Requirements Analysis

Business Requirements

Multithreading

Responsive Web Design

Functional Configuration

SAP Projects

ERP Selection

Website Building

Website Consultation

Internet/Web Applications

ERP Implementations

Enterprise Systems

ERP Implementation Project Management

Website Creation

Oracle ERP Implementations

ERP

Visual Enterprise

Web Intelligence

Report Writing

Software Design Patterns

Continuous Build

Software Solution Architecture

Use Case Analysis

Prototyping

Configuration Management

Software Architectural Design

Software Modeling

Requirements Verification

Software Requirements

Branching

Activation Support

Software Build

Visual Build

Feasibility Study

Build Management

System requirements

Requirements Traceability

Change Control Board

Version Management

Reports

Software Construction


CRM Business Data Analyst

Assistant Manager - Information-

Systems

Android Developer

Content Writer

.Net Developer

Application Developer Analyst

Application Packaging Engineer

Automation Tester

Business Objects Administrator

Client/Server Programmer

ABAP Developer

Cold Fusion Support Developer

Application Developer

Consultant

Alfresco Developer

Content Researcher

Business Analyst

Content Engineer

CRM Application Architect

Cognos Developer

CRM Application Administrator

CRM Integration Specialist

CRM Program Director

CRM Targeted Marketing Campaign

Manager

Crystal Report Developer

Data Entry Operator

Data Modeler

Database Administrator - Oracle DBA

Database Administrator- MSSQL

Database Lead

Data Architect

Database Architect

Delivery Manager

Developer

Development Engineer

Data Analyst

Development Manager

DRCCM Database Admin

ERP Analyst

Development Lead

Developer - Mobile Applications

Documentation Specialist

ERP Programmer

ETL Production Support

Flash Developer

Decision Support

Analyst/Developer

IT Quality Assurance Manager

IT Security Officer

Java Developer

Hyperion Administrator

JAVA J2EE Developer

Java Lead

Graphical User Interface (GUI) Programmer

Interface Designer

iPhone Developer

iOS Developer

Hadoop Developer

Manual Tester

Packaging Executive

Programmer

Microstrategy Developer

Perl Developer

PeopleSoft Administrator

PeopleSoft Computer Operator

Quality Assurance Engineer

Software Development Engineer

Software Engineer - Crystal Reports

Software Engineering Director

Software Test Engineer

Physical Design Engineer

Software Developer

Oracle Apps DBA

Software Design Engineer

Systems Analyst

Quality Analyst - QTP

Product Development Manager

Project Lead

Power Builder

New Media Designer

Postgre SQL DBA

Manager - Projects

Manager - Delivery

Operating Systems Programmer

Project Manager

Project Quality Manager

Quality Analyst

Manager - Information Systems

PHP Developer

SCM EngineerMainframe Programmer

Manager Purchase

Middleware Specialist

Midrange Programmer

Mobile Tester

ODI Developer

Oracle Developer

PHP Programmer

SharePoint Architect

SharePoint Administrator

Project Manager - QA

SAP Mining

Project Trainee

SharePoint Developer

Software Engineer

Software Engineer - Web Developer

Software Quality Assurance

SQL Developer

SQL Server DBA

Stellent Developer

Support Analyst

Support Engineer

Systems Engineer

Team Lead

Team Leader - R & D

Technical Architect

Technical Lead

Technical Lead - Java

Technical Librarian

Team Lead - Software Developer

Technical Trainer and Writer

Test Engineer

Web Developer

Tester - Games

UI Developer

Web Designer

UI Designer

Web Developer SDE2

Vice President - Technology

Positions/Job Titles

OpenSTA

WinRunner,

Rational Performance-

Tester

LoadImpact

JTest

LoadRunner

Testing Anywhere

Httperf

JVerify

SilkTest

Test Director

SilkPerformer

Apache JMeter

WebLOAD

Loadster

Qengine-

(ManageEngine)

Loadstorm

Purify

NeoLoad

LoadUI

WAPT

LoadRunner

CloudTest

VSTS

QTP

Rational Robot

Rational Test Manager

Testing Tools Expertise

Defect Tracking

Functional Testing

Games Testing

Hardware Compatibility &

Verification

Hardware Testing

Peripherals Testing

Agile Testing

Software Application Testing

Software Localization

Test Automation Framework

Test Environments

Test Scenarios

Test Methodologies

Test Planning

Test Procedures

Test Requirements

Test Scripts

Test Suites

Test Execution

Testing Tools

Testing Process

Test Data Creation

Test Coverage

Test Strategy

Test Cases Writing

Quality Analyst

QA Functional Test Engineer

Director TestingTest Engineer

Automation EngineerTest Consultant

Manual Tester

QA Engineer

System Test Analyst

Test Architect

Test Automation Developer

Test Writer

Testing Analyst

Test Consultant

Test Manager

Testing Services




Accounting

Software

Budgeting

Business

Intelligence

CRM

ERP

Fixed Assets

Implementation

Salesforce.com

Great Plains

Goldmine

SAGE Series

CRM & SFA

HRIS

ACCPAC

Solomon

SAP

Accounting Software

MAS Series

Navision

QuickBooks

Act!

Sales Force- Automation

ERP Software

PeopleSoft

Oracle Financials

Peachtree

Baan

BusinessObjects

Reports & BI

Crystal

Custom

Cognos

FRx Reports

MicroStrategy

Siebel

Advanced MS-Excel

Hyperion

Brio

Accounting and FinanceCapital Structure

Accounting Issues

Claims Processing

Finance & AccountingAccounting

Bank Reconciliation

AccrualsActuarialAudit Preparation

Accounting Standards

Bank StatementsBookkeepingBudgeting & Forecasting

Cash Flow StatementsChart of Accounts

Commission Reports

Cost Analysis & ReductionCovenantsCredit Card Authorizations

Customer Collections

Due Diligence SupportEBITDAEmployee ReimbursementsERP ConfigurationFinancial Accounting

Financial Policies & Procedures

Depreciation

Financial Strategy

Consolidated Financial Statements

Credit Reports

Financial Performance

Financial Support

Close Process

Financial MetricsFixed AssetsFinancial Systems

Fraud Prevention & Detection

Risk AnalysisStatutory Filing

Trial Balance

Month End CloseOnline Banking

Tax Planning & Structuring

Vouchers

Year-end Close

Discounted Cash FlowEquity Valuation

US GAAP

Invoicing & Billing

Accounting Issues

Financial Statement

Analysis

Business Valuation

Payroll

InvestmentsInternal Rate of Return

Working Capital Management

Chart of Accounts

Consolidated Financial-

Vendor Quotations & Negotiation

Financial Audits

Foreign Exchange

General LedgerGlobal Finance

Raising Venture Capital

Statements

Financial Reporting and Analysis

Financial Goals

Financial ModelingFinancial Performance

Financial Results

GAAP

International Financial- Reporting Standards

International Standards- on Auditing

Internal Financial

Reporting

Management Discussion- & Analysis

Financial Reporting

SEC filings

Selling, General & Administrative Expense

Technical Accounting- ResearchUS GAAP Reporting

International Accounting- Standards

Variance Explanations

Monthly Close Process-

Weighted Average Cost Of

Capital (WACC)




Assistant Manager - Finance

Associate AP Analyst

Accounts Payable Analyst

Accounts Payable/Receivable

Clerk

Accounts Assistant

Accounts Payable Lead

ActuaryAccounts Receivables Lead-

Accountant

Accounts Receivables- Analyst

AP Recon Manager

Accounts Payable Supervisor

Assistant Manager - Vendor Management

Bid Manager

Branch Accountant

Budgeting Executive

Business Development OfficerCash Analyst

Associate Cash Analyst

Cash SupervisorChief Finance OfficerClaims Analyst

Billing Analyst

Claims ExecutiveCollateral Appraiser

Budget Analyst

Collections Executive

Auditor

Bookkeeper

Associate Billing Analyst

Billing Clerk

Budgeting Supervisor

Associate Recon Analyst

ControllerCorporate ControllerCost AccountantCredit Analyst

Credit & Collections Clerk

LoanCollection/Recovery-

Clerk

Credit & Collections Executive

Finance Aide

Financial Analyst

Pricing Analyst

Payroll Clerk

Finance Executive

Credit SupervisorRisk Management- Executive

Manager - AP

Foreign Exchange Manager

Customer Relationship- Manager

Fraud Detection Associate

Financial Advisor

Finance Compliance Executive

Internal Auditor

Valuations Associate

Financial Officer

Payroll Analyst

Manager - AR/AV

Loss Prevention Auditor

Payment Processing

Clerk

Financial Analysis Executive

Foreign Exchange Executive

Tax Accountant-

Revenue Analyst Recon Analyst

Vendor Management- Analyst

Vendor Management- Supervisor

NuBook,PolyChart2, jQuery 2, Google, Webmaster Tools

XHTML, ExpressionEngine,W3C Standards

Hues, Typography, Font Squirrel, Typecast, Wireframing, moqups, Mockflow, Google, Drawing, Photoshop/

Adobe Kuler, Pictaculous, Dribbble.com

Web Design

Indesign/Fireworks, Layout & BoilerplatesBootstrap, LessFramework 4, ICE Coder 2.4

Web Development

PSD to Wordpress, Zend, CodeIgniter

JavaScript Libraries, Facebook API

Templating, JSON, Web Projects,W3C

Web Hosting

WHMCS, Plesk, cPanel, DirectAdmin Virtuozzo, Hsphere, MailEnable, OpenVZ, Colo, PowerDNS

Web Analytics HBX, Omniture, Test&Target, MVT, A/B testing, Hitbox, Google Webmaster Tools, SearchCenter, Clicktale, Coremetrics Analytics, Nedstat

ImageReady, Soundedit

MVC, Web App, DHTML, JSON, Telerik Fusebox, N-tier, YUI

Photo Galleries, BBEdit, MovableType,

MAMP, Vignette CMS, Volusion, Eblasts

Web Maintenance

Search Engine Technology

Flash Animation

Web Site Production

Web Applications

FAST ESP, Verity, Nutch

Adobe Director, Adobe Photodeluxe,

Findability, Ultraseek, Exalead, Verity K2,

Toon Boom, E-cards, CelAction, Swift 3D, TVPaint, GIF, Anime Studio

Web Design and Development

Website Builds

Internet Strategy

Website Promotion

Online Reputation Management

Organic Search

Web Project Management

Keyword Research

Search Analysis

Search Engine Ranking

E-Mail Campaign Management

Website Monetization

Google Webmaster Tools

Link Building

Link Popularity

Internet Strategy

Responsive Web Design

Web Marketing

Personal Websites

Website Creation

Google Website Optimizer

Google Website Optimizer

Article Marketing

E-Commerce Website


Website Building

Conversion Architecture Conversion Optimization


Keyword Advertising

Landing Page Creation

Link Exchange

Landing Page Creation

Local Search Optimization Off-Page

Online Lead Generation

Organic Search

Video Marketing

Web Site Production Content Inventory

Web Marketing Strategy

HTML emails

Web Graphics

PSD to Wordpress

Mobile Design

Brochure Websites

Flash Websites

Graphics Interchange Format

Mobile Web Design

Semantic Markup

User Friendly

Web Analytics

Hosting Services

Front-end Coding

Flash Animation

Web Standards

Web Design

Dynamic Websites Unobtrusive JavaScript

Advanced CSS Banner Ads

Custom Websites

Icon Design Interactive Web

Mobile Interface Design

Web Interface Design

Web Typography

Cross-browser Compatibility

Domain Hosting Application Hosting Web Hosting

Advanced CSS

Web Standards

Domain Management Domain Registration

Web Development

Email Hosting

Backend Programming

Reseller Hosting

Shared Hosting

Virtual Hosting SSL Certificates

Google Website Optimizer Landing Page Optimization

Conversion Optimization

Multivariate Testing Organic Search Search Advertising

Brochure Websites

Server Side

Web Application Design

Web Analytics Implementation


Search Analysis

Web Framework

Data Access

Website Development

Dynamic Websites Custom Websites

Business Logic

User Controls Visual Interdev

Web Metrics

Web Applications

Cross-browser Compatibility

Database-driven Web

Applications

AJAX Frameworks

MVC Architecture Scalable Web Applications



Web Metrics


Web Production Management

Email Production

Homesite

Producing Web Content

Web Operations

Online Production

Content MIgration

Homepage

Microsoft Mail

Web Governance

Web Site Editing

Web Maintenance

Custom Templates

Web Governance

Web Services Management

Web Metrics

Web Support

Web Typography

Dynamic Websites


Search Engine Technology

Federated Search

Full Text Search

Image Search

Search Applications Content Migration

Faceted Search

Custom Websites

Web Media

PC & Mac platforms

Headers

CSS Sprites

Business Discovery

Relevance

Search Engine Optimization

Content Managed Websites

Keyframe Animation

Cell Animation

Flash Animation

Flash Websites

Video Search

Digicel Flipbook

Animation Direction


Character Designs

Rich Media Banners

Gif Animator

Flash Animation

Yahoo Search

Vertical Search

Semantic Search

Rich Media Design

Flash Video

Web Games

Background Art

Social Search

Lip Sync

Web Design and Development

Content Manager

Frontend Web Application Software

Engineer

Copy Editor - Web

Creative Executive - Web

Flash Designer

Flash UI Artist

Producer - Web

Interface Designer - Web

Research and Development Manager

Editorial Assistant - Web

Manager eCommerce Product

Management

Copy Editor

Mobile Search Evaluator

Creative Director - Web

Director, Sales & Marketing-Web

Hosting

Designer Web

Editor

Editor - Web

Flash Animator

Email Marketing Program Manager

Associate Editor - Web

Flash Developer

Curriculum Specialist

Flash Graphics Developer

HTML5 & Flash Programmer

Interactive Designer/Flash Animator

Interior Designer

Intranet Applications Manager - Web

Graphic Design Specialist

Line Producer Web

Manager- Web Marketing Analytics

Managing Editor - Web

Online Flash Game - Animation Designer

Photo Editor - Web

Production Artist - Web

Production Assistant - Web

Section Editor - Web

Software Engineer - Web Applications

Search Engine Marketing Specialist

Software Engineer - Web User Interface

Software Engineer (Mobile Web)

Solution Architect- Web Hosting

Technical Producer- Web

Writer Web

Web Systems Manager

Website Manager

Web Hosting Architect

Webmaster

Web Analytics & Insights Consultant

Web Systems Director

Web Marketing Specialist

Web Content Marketing Manager

Web Hosting Support Analyst

Web Designer

Web Computing Specialist

Web Analyst

Web Marketing Manager

Web Administrator

Web Application Specialist

Web Applications Developer

Web Product Manager

Web Software Developer

Web Project Manager

Web Customer Support Specialist

Web Hosting Engineer



Graphic Design

Art Direction

Book Covers

Book Design

Business Cards

Corporate Identity

Design Logos

Digital Illustration

Texture Work

Facial Animation

Lip Sync

Production Pipeline

Audio Engineering

Animation

3D Production

Character Rigging

Digital Audio Workstation

2D art

Package Design

Vector Illustration

Normal Mapping

Particle Systems

Icon Design

Invites

Letterhead

Identities

Visual Solutions

Web Graphics

3D graphics

Graphics Hardware

Shaders

Visual Communication

Background Art

Animators

Environmental Graphics

In-house Design

Logo Design

Magazine Design

Real-time Rendering

Hard Surface Modeling

Real-time Graphics

Animation Direction

UV mapping

Camera Animation

Compositing

Computer Animation

Keyframe Animation

Pre-visualization

Analog Recording

Audio Post Production

Audio Restoration

Dialogue Editing

Mix Engineer

Monitor Engineering

Microphone Placement

Monitor Mixing

Live Recording

Multi-track Recording

Professional Audio

Sound Reinforcement

Live Sound

Outboard Gear

Banner Ads

Banner Designing

Brochures

Digital Consoles

Business Cards & Letterhead

E-cards

Location Recording

Microsites

Web Graphics

After Effects

Poster Design

Trade Show Signage

Illustrator

Press Ads

Photo Retouching

GIF

Icons

Invites

Print Ads

Digital Illustration

Image Editing

Presentations

Print Ads

Headers

Rich Media Banners

Splash Pages

Signage

Flash Websites

Rich Media Design

HTML emails

Product Design

Stationery

Photoshop

Text Ads

Flash Animation

Vector Illustration

Acrobat

My Banner Maker

Camtasia

Contribute

Director MX

Logic Pro

Adobe Design-

Adobe Fireworks

Framemaker

Comps

MudboxAdobe Encore

Bannersketch 123-Banner

Autocad

Neve

E-blast

Google Display Network

Banner Snack

Banner Ads

Banner creator

Soundbooth

Adobe Freehand

Programs

InDesign

SSL Duality

ImageReadyCorel Painter

Other Tools

PhotoshopLightroom

Dreamweaver

QuarkXPress

Zbrush

After Effects Audition Authorware

ColdFusion MX

Corel Draw

Dreamweaver MX Encore Fireworks MX Flash MX

FreeHand MX GoLive

InDesign

Photoshop Premiere Pro Studio MX Visio

Pagemaker

Illustrator

deviantART

Low Poly Modeling

3D Math

Headus

Animation

Graphic Design

Open Inventor

Idents

Adobe After Effects CS5

Audio Engineering

Forrst

Estetica Design Forum

Dribble

InDesign SecretsPicMarkr

Adobe Creative Suite

Visual CSS ToolsDesigners Talk

3D Graphics Direct3D

ColladaModelerMaplex

UVing

Toon BoomAutodesk MotionBuilderBiped

Live Action

Mental RayAnime Studio

Design and Multimedia


ColdFusion Developer

3D Artist

Audiovisual Lead

Technician

Digital Art Director-Developer

Digital Photo Technician

3D Generalist

3D Designer

Animator

Art Director

Art Manager

Artist

Audio Quality Controller

Audio Video Specialist

Audio Visual

Multimedia/VTC

Technician

Audio-Visual Design

Engineer

Banner Ad Creator

Banner Ads Graphic

Designer

Cartoonist

ColdFusion MX

Application Developer

Creative Director

Designer

Desktop Publisher

Digital Animation Artist

Digital Media Coordinator

Drafter

Drawing Specialist

Flash Animator

Graphic Artist

Illustrator

Game Designer

Industrial Designer

Mechanical Drafter

Media and Video Production

Multimedia Designer

Multimedia Developer

Multimedia Interface

Designer

Multimedia Journalist

Graphic Designer

Print Production Manager

Multimedia Producer

Photo Editor

Production Coordinator

Script Writer

Photoshop Expert

Production Editor

Multimedia Programmer

Project Manager

Visualizer

Presentation Specialist

Multimedia Services Manager

Photoshop Concept Artist

User Interface Graphic Artist

Video & Production Editor

Web and Interactive Media-

Specialist

Multimedia Specialist



Business FeasibilityBusiness Plans C Level Selling

Business Development

Call Center Operations

Sales

Qualifying Prospects

Sales Plan

Key Account Development

Sales Channel

Key Account Management

Closing Business

B2C Marketing

Brand AwarenessCompetitor Analysis

Lead Qualification

Branding

Competitive Analysis

CRM

Market Penetration

Sales Performance

Commission Reports

Complex Sales

Sales Force Automation

Sales Promotion

Sales Presentations

Strategic Alliances

Selling to Very Important

Top Officer (VITO)

Commission Calculation

Direct Sales

Cold Calling

Market Share

Deal Closure

Pipeline Growth

Sales Process DevelopmentSales Process Management

Sales Force Development

Consulting

Sales Cycle Management

Channel Sales/Partner Program

Sales Growth

Strategic Sales

Development of Sales

Telesales

Up-Selling And Cross-Selling

MarketingAbove The Line AdvertisingAdvertising ManagementAnalyst RelationsB2B Marketing

Below the Line Advertising

Brand EquityBrand ManagementBrand Performance

Chartered Institute of Marketing Qualified

Collateral ProductionCo-marketingCommunications ProgramsConsumer MarketingContent WritingCorporate CommunicationsCreative MarketerCrisis Communications

Collateral Materials Development

CRM & SFA Software Customer EventsCustomer SurveysDirect Mail CampaignsDirect Marketing

Marketing Management

Email Marketing

Integrated Marketing Plans

Joint Marketing

Lead Generation

National Marketing

Key Message Development

Integrated Marketing Communications Planning

Media Planning

Do Not Call Registry

Market Opportunities

Marketing Communications

Trade Marketing

Marketing Leadership

Marketing Agency

Marketing Plans

Marketing Budget Management

Public Relations

Internal & External Communications

Focus Groups

Market PlanningMarket Research

International Expansion

Marketing Communications Planning

E-Commerce

Mailing Lists

Message Development

Offline Marketing

Product Management

Grassroots Marketing

Reputation Management

Technical Marketing Telemarketing

Tradeshows & Events External Agencies

International Marketing

Marketing Mix

Predictive Dialing

Webex Demos

Shopper Marketing

Online Marketing Pay For Ranking

Sandler

Goldmine

Advanced PowerPoint

ACT!

SalesLogix

Sales Trainings

Sales Rep Training

Miller Heiman

Acclivus

SPIN Selling

Huthwaite

Basho

Marketing

Siebel

Salesforce.com

Demos

WebEx

Dun & Bradstreet

Switchboard.com

CAN SPAM Act Compliance

MBA

Marketing Plans

Mailing Lists

Business Plans

Edgars

InfoUSA

Professional

BBA

Sales and Marketing


Advertising Clerk

Art Director

Call Center Representative Outbound

Channel Sales Representative

Art Director (Advertising)

Account Executive

Advertising Coordinator

ArtistAssociate Sales ManagerAudio Visual TechnicianBusiness Development ExecutiveBusiness Development Manager

Call Center Representative - Inbound

Channel Sales Manager

Communications Manager

CopyWriter

Corporate Communications Manager

CRM Application Administrator

Contracts Administrator

Customer Segment ManagerData Analyst

Director - Channel SalesDirector - SalesExhibit Display Coordinator

Client Specialist - Sales

CRM Integration Specialist

Desktop Publishing Operator

CRM Business Data Analyst

Lead Generation ExecutiveLead Generation Manager

Market Research Analyst

Media Buyer

Tele Sales

Product Management Director - Web

Tele MarketingManager Corporate- Communications

Media Supervisor

Regional Sales Manager

Proofreader

Sales Analyst

Sales Manager

Market Integration Manager

Lead Research Analyst

Product Marketing AnalystProduct/Brand Manager

Sales Executive

Research Analyst

Web Lead Generator

Research Services Project Coordinator

Public Relations Clerk

Print Production Coordinator

Marketing Assistant



Writing and Translation

Questionnaire Design

Case Studies

Linguistic Validation

Newsletters

News Articles

Cost-plus-award-fee (CPAF) Proposals

Online Help

Proposal Support

Writing

Speeches

Help Authoring

Web Content

Bid Response Writing

Web Help

Translation

Financial Translation

Language ServicesLegal Writing

Proposal Writing

Artifact Analysis

Quick Start Guides

Topic-based Authoring

Consecutive Interpretation

Technical Editing

Technical Writing

Copy Writing

Lithic Analysis

Report Writing

Legal Translation

Creative Writing

Blogs

Context-sensitive Help

Documentation & Manuals

Editing & Proofreading

Reference Manuals

Translation

Subtitles

Translation Memory

Medical Translation

Technical Translation

Website Localization

Writing

FrameMaker

Single Sourcing

Author-it

RoboHelp

MadCap Flare

DITA XML

DITA

Structured Authoring

XMetal

NVivo

Transcreation

SDLX

MultiTerm

IDIQ

Wordfast

Passolo

L10n

Arbortext Epic Editor

Translation

CAT tools

Alchemy Catalyst

Vasont

SDL Trados

Privia

Trados


Writing

Business Writer

Communications Director

Content Writer

Communications Manager

Copyeditor

Analytic Linguist

Translator

Publications Director

Transcriber

Editorial Assistant

Publication Manager

Localization Expert

Marketing Content Writer

Editorial Proofreader

Managing Editor

Policy & Procedure Writer

Production Editor

Editorial Director

Technical Writer

Video Script Writers

Web Content Writer

News Analyst

Writer/Public Relations

Specialist

Presentation Specialist

Technical Documentation

Specialist

Localization Project Manager

Medical Writer

Translation Program

Coordinator

Creative Director

Technical Editor

Copywriter

Proof Reader

Documentation Specialist

Proposal Writer

Social Media Writer

PA/PR Writer

Proposal Lead

Web Editor

Translation

Translation Advisor



HR & Recruitment

Exit Interviews

Full & Final Settlement

Outplacement

Staffing Services

Reference Checking

Candidate Generation

Screening Resumes

Walk-ins

Closing Candidates

IT Recruitment

Pre-screening

Permanent Placement

Contract Recruitment

End to End Recruitments

Full-life Cycle Recruiting

Recruitment Process Outsourcing (RPO)

Technical Recruiting

HR Recruitment

HR Management

ADP HRB

Assessment Center

Boolean Searching

Direct Search

Applicant Tracking Systems

College Recruiting

Authoria

Compensation & Benefits Programs

Employee Data Management

Employee Referral Programs

Headhunt

Recruitment Advertising

Talent Acquisition

Benefits Negotiation

E-recruitment

Employee Rewards & Recognition

Employer Branding

Employment Legislation

Family and Medical Leave Act

HR Project Management

HR Reports

HR Transformation

Job Evaluation

Joining Formalities

KRA Definition and Tracking

Global HR Leadership

Leave Of Absence

Payroll

HRIS Database Management

Manage Outsourced HR- Services

Skill Matrix

Statutory Compliances

Strategic HR

SuccessFactors

HCM Processes & Forms

People Processes

HR Policy Formulation

Welfare Activities

Global HCM

HR Coaching

HR Metrics

Occupational Personality- Questionnaire (OPQ)

Redundancy Handling

HR Information Management

ResourceLink

HR Software

Global HCM

HR Information-

Management

HCM Processes &

Forms

e-HR

Sage Abra HRMS

HRIT

SuccessFactors

Ev5

ADP HRB

I-Grasp

Lawson HRIS

Occupational-

Personality-

Questionnaire (OPQ)

Ultipro

Chris21

e-HR

eProfile

Authoria EV5

eProfile

I-Grasp

Sage Abra HRMS

HRIS Database-

Management

Employee Data-

Management

Chris21

Ultipro


Communications Specialist

Data Entry Operator

Director - Recruitment

RecruitmentAccount LeadAssessment OfficerAssessment SpecialistCampaign SpecialistClient Relations Manager

Data Analyst

Data Support Executive

Director - StaffingDirector-Career Services Employee Referral Associate

Manager - RecruitmentIT Recruiter

Manager- Recruitment & Assessment

HRMS Specialist

Human Resources

HR Consultant

PeopleSoft Computer Operator

Recruiter

Recruitment Analyst

Director - HR

Recruitment Coordinator

HR Administrative Assistant HR AnalystHR AssistantHR Associate

Recruitment - Team Lead

Technical Recruiter

Recruitment - Manager

Vendor Recruitment Manager

Talent Acquisition Manager

Data Entry Executive

HR GeneralistHR Manager

Sourcing Specialist

Operations Support Specialist

Compensation and Benefits Officer

HR Executive

HR Coordinator

MIS Executive

Talent Management Analyst

Process Specialist

Resume Sourcer

Talent Acquisition Consultant

Recruitment Specialist

Compliance Officer

Manager - HR

Senior HR Executive



IT Administration

Activity Monitoring

Backups

Access Points

Anti-Spam

Bandwidth Management

Data Warehousing

Anti-Virus

Application Performance Monitoring

Data Mining

Database Administration

Distributed Computing

Enterprise Network

Intrusion Detection/Prevention

Desktop Administration

Network Architecture

Network Management-

Applications

Network Diagrams

Policy Enforcement

Software Licensing

Virtual Servers

Server Farms & Clusters

Network Devices

Telecommunications

Security & Firewall

Router Configuration

Skills Available

Sun Enterprise

Jumpstart

Sendmail

RHEL

Sunfire

Kickstart

LVM

Automount

Volume Management

Cfengine

Cisco Routers

Postfix

Solaris Zones

Cisco IOS

Cisco Nexus

DBA

MRTG

VTP

Solaris Volume

Manager

M5000

Sudo

Cisco Certified

CCDA

Catalyst Switches

DHCP

PIX

MCSE

CCIP CCDP

NFS

P570

MCP

WSUS

CCSP

Domain Controller

MCDBA

Network

Administration

Solarwinds

HSRP

EIGRP

MCSA

VLAN

CCIE

Microsoft Certified

CCNP

CiscoWorks

CCNA

Novell Certified

CAN

CNE

Oracle Certified

Developer

OCA

OCP




Applications Systems Analyst

Systems/Applications-

Security Executive

Telecommunications

Technician

Telecommunications

Engineer

Data Control Clerk

Data Warehouse Specialist

Chief Information Technology Officer

Data Warehousing Executive

Merchandising Manager - Web

Database Analyst

Network Administrator

Applications Engineer

Mail Server Administrator

NT Systems Administrator

Security Administrator

Network Engineer

Systems Support Assistant

Systems/Application

Security Analyst

Network Security Systems-

Manager

Information Technology Director

Chief Information Security Officer

Information Technology Manager

IT Controller

Network Engineering Director

IS Security Manager

Network Operations Director

LAN Support

Systems Administrator

Network Planning Manager

Systems Engineering-

UNIX/NT Director

Data Security Analyst

Database Administrator

Telecommunications Analyst

UNIX Administrator

Web Security Administrator

Services and Technical Support

Password Resets

Server Support

Print Servers

Hardware Support

Technical Support

Remote Desktop

Network Connectivity

Ghost Imaging

Chat Support

Data Conversion

E-Mail Support

Help Desk

Customer Support


Break Fix

Level 1 Support

Level 2 Support

Customer Escalation

Management

Tape Backup

Online Support

Escalation Process

Customer Product Training

Data

Import/Export/Manipulation

Global Customer Service

Critical Account Management

Customer Success

Enterprise Support

Reference Designs

Online Training

Desktop Application Support

Support Management

Desktop Support Management

Post-Sales support

Telephone Support

Remote Control/Dial-In

Remote User Support


Hardware Deployments

Ipconfig

RF Troubleshooting

Remote Testing

Escalations Management

Heat Call Logging

Remote Troubleshooting

Customer Service

Return Merchandise-

Authorization

Windows Remote Desktop

User Manager

Remote Diagnostics

Windows Firewall

Internet Troubleshooting

Product Support

Printer Drivers

Troubleshooting

Application Notes

Technical Support

Dameware

Track-It

Deskside

NT 4.0

Sysaid

Customer Support

Zendesk

Parature

RightNow

Malwarebytes

Deskside

Fireberd

Regedit

Applications

Databases

Kayako

KCS

Accounting

Design

Nslookup

Engineering

Remote

Troubleshooting

Development

Multimedia

Operating Sytems

Software

Security

Tools

Novell

Telecom

Siebel

Printers/Scanners

Nortel

Sun

Web/Internet

People Soft

Adobe

Oracle

Storage

Cisco

Technology

Communications

Mainframes

Servers

Computers

Hardware

IBM

SAP

Siemens

Peripherals

Internet

Macromedia

Microsoft

Certified Professionals

Networking


Hardware Engineer Tech Support Manager

Technical Support Analyst

Tech Support Specialist

Customer Service Rep

Help Desk Representative

Help Desk Technician

Help Desk Engineer

Customer Service Manager

PC Support Manager

Level 1 Support Engineer

Tech Support Representative

Level 2 Support Engineer

Desktop Support Engineer Tech Services Analyst



Network Administration

Application Performance-

Monitoring

Network Migration

Access Points

Bandwidth Management

Security Tools

Service Provider Networks

Activity Monitoring

Vulnerability Management

Router Configuration

Network Management- Applications

Software Licensing

Host Intrusion Prevention

Intrusion Detection/Prevention

Data Mining

Anti-Spam

Enterprise Network

Anti-Virus

Backups

Distributed Computing


Network Forensics

Data Warehousing


Core Network Planning


Network Devices

Network Diagrams

Penetration Testing

Policy Enforcement

Provider-1

Routing Protocols

Security & Firewall

Server Farms & Clusters

Telecommunications

Users & Groups Configuration

Vulnerability Assessment

Vulnerability Scanning

White Papers

Exploit

CCIE R&S

SPLAT

PIX

OSPF

Intrushield

Metro Ethernet

Sourcefire

Network Administration

Solarwinds

Cisco Routers

Metasploit

Nessus

MRTG

VTP

Network Security

CiscoWorks

Cisco Nexus

SIEM

Snort

Catalyst Switches

MPLS VPN

NIDS

EIGRP

Cisco IOS

VLAN

NGX

VPLS

HSRP

IS-IS

Cisco IPS

Proventia

DHCP

Network Design

M320

BGP


CCDP

Peering

MX960

DMVPN

MPBGP

Network Engineering

65xx

Aironet

6500 Series

VRRP

Network Diagrams

GLBP

TACACS+

Nexus 7k

TACACS

Cisco 6500

37xx

NX-OS

JUNOS

Spanning Tree



Database Administrator

Information Technology

Manager

Applications Engineer

Data Security Analyst

Information Technology

Director

Data Control Clerk

Applications Systems Analyst

Chief Information Security

Officer

Chief Information Technology-

Officer

Data Warehouse Specialist

Data Warehousing Executive

Database Analyst

IT Controller

Merchandising Manager - Web

IS Security Manager


Network Engineer


Network Security Systems-

Manager


Security Administrator


Systems Administrator

Systems Engineering UNIX/NT-

Director

Systems Support Assistant

Systems/Application Security-

Analyst

Systems/Applications Security-

Executive

Telecommunications Analyst

Telecommunications Engineer

Telecommunications Technician

UNIX Administrator

Mail Server Administrator

LAN Support


Web Security Administrator


Data Center Management

Data Center

CDCP

Cisco UCS

UCS

PDU

vBlock

NX-OS

Nexus 7k

Colo

P2V

OTV EDW

OLTP

Rims

Update Manager

Kimball

Snowflake

Data Marts

ROLAP

BTEQ

Kimball-

Methodologies

Virtuozzo

Hsphere

Remote

Infrastructure

Management

Hosting Services

Colo

N-Able

WHMCS

MailEnable

Plesk

TR-069

DirectAdmin

Kaseya

DRAC

Data Warehousing

V2V

HP Insight

Manager

IPMI

DWH

OLAP

Oracle Warehouse-

Builder

ETL Tools

Shavlik

ODS

ILO

Inmon

FastLoad

Desktop Support

Management

Regedit

Nslookup

Ccleaner

Traceroute

Malwarebytes

Mission Critical Facilities

Storage Architecture


Data Center

Centralized Data Center- Design

Co-location

Data Center Operations

Data Warehousing

Datacenter Virtualization

Enterprise Storage

Server Consolidation

Storage Consolidation

Storage Virtualization

Uptime

Remote Infrastructure Management

Global Infrastructure Management

Infrastructure Services

Infrastructure- Transformation

IT Infrastructure- Management

Hosted Microsoft Exchange

Utility Computing

Desktop Optimization

Microsoft Server Support

Managed Servers

Remote Administration

Data Vault

Rackspace

Virtual Hosting

Disaster Recovery

Desktop Architecture

Help Desk Implementation

Hosting Services

Domain Registration

Data Warehousing


Remote Monitoring

Help Desk Support

Star Schema

Ipconfig

Reseller Hosting

Dimensional Modeling

Desktop Support Management

Remote Management & Monitoring Services

Shared Hosting

Application Hosting

Managed Hosting Services

Domain Hosting

Desktop Support

Help Desk Institute

Level 1 & 2

Data Warehousing

Remote Device Management

IT Infrastructure Operations

Connectivity Solutions

Email Hosting

IT as a Service

Desktop Imaging

Enterprise Desktop Management

OS Migration

Telephony Management

Windows Remote Desktop

System Imaging

Network Engineering

Remote User Support

Vendor Management

Storage Area Networking

User Manager

Network Operations


Account Manager –

Virtualization

Backup Data Storage

Analyst

BI Virtualization

Developer

Data Analyst

Data Storage Engineer

Data Warehousing/ Business Intelligence- Analyst

Business Intelligence-

and Data Warehousing

Engineer

Data Center Hosting

Engineer

Data Center

Infrastructure Manager

Data Warehousing

Architect

Data Warehousing

Specialist

Server/Storage/Virtualization-

(SSV) Engineer

Desktop Support Technicians

Storage Consultant

Infrastructure Systems- Analyst

Systems Virtualization- Engineer

Network Engineering Specialist

Virtualization Specialist

Infrastructure Administrator

Information Technology- Storage/Data Manager

Information Virtualization

Infrastructure Services- Support Manager



Technical Architect – Infrastructure

Enterprise Infrastructure- Analyst

Storage/Data Center Architect

Managed Hosting Account- Manager

Hosting Systems Engineer


Hosting Operations Manager

Hosting Infrastructure Backup- Engineer

Hosting Services Analyst

Network EngineerDesktop Support

Engineer

IT Support and Operations- SpecialistData Warehousing-

Software Engineer

Network Security Systems- Manager

Director Infrastructure- Architecture

Remote Management Engineer

SQL SERVER/Data

Warehousing

Storage Administrator

Scrum Master Infrastructure- Engineering

Director Infrastructure- Services Delivery Leader



Storage Sales Engineer

Storage System Administrator

Storage Systems Engineer

Systems Engineer

Virtualization Architect

Virtualization Consultant



Call Centers and Customer Support

Account Management

Automatic Call Distributor- Management

Call Centers & Customer Support

Application/Claim Processing

Back Office

Billing Queries

Call Center Administration

Call Center Architecture

Call Center Development

Call Center Start-up

Call Flow Design

Call Monitoring

Call Quality

Call Routing

Cash Handling Experience

Clerical Skills

Contact Center Consulting

Call Reporting

Contact Center Management

Lead Capture

Support Engineers

Technical Support

Dialer Management

Lead Generation

Customer Service Management

Customer Service

Representatives

Contact Center Operations

E-Mail & Chat

Interactive Voice Call Services

Contact Center Optimization

Knowledge Centered Support

Multi-line Phone

Customer Satisfaction

Credit Verification

Online Support

Post-Sales support

Product Information Request

Inventory Management

Product Support

Reference Designs

Research Activities

Support Management

Credit Authorization

Helpdesk Support

Customer Care

Customer Product Training

Global Customer Service

Order Taking Services

Contact Center Strategy

Customer Retention

Customer Escalation

Management

Customer Success

Enterprise Support

Predictive Dialers

Sales Closure

Phone Etiquette

Escalations Management

Prospecting

Telephone Skills

Telephony Support

Troubleshooting Products &

Services

Telemarketing Services

Software And Tools

Zendesk

CentreVu

Blue Pumpkin

Davox

eWFM

G3r

IEX Total View

NICE Call Recording

Parature

RightNow

Kayako


Telephone Operator

Customer Retention Specialist

Client Services Coordinator

Customer Support Representative

Customer Relations Specialist

Customer Satisfaction Technician

Customer Service Sales-

Representative

Customer Care Case Manager Customer Support Manager

Customer Service Representative

Customer Satisfaction Manager

PC Support Manager

Tech Support Representative

Satisfaction and Research Manager

Patient Satisfaction Specialist

Customer Happiness- Representative

Customer Service Support Analyst

Customer Support Coordinator

Customer Satisfaction Advocate

Hardware Engineer

Customer Success Director

Outbound Customer Satisfaction-

Representative

Tech Support Manager

Customer Care Executive

Customer Relations-

Representative

Customer Service Manager

Help Desk Representative

Customer Satisfaction Analyst

Customer Satisfaction-

Representative

Customer Success Manager

Inbound Call Center- Service-

Advocate

Technical Support Analyst

Call Center Service Rep

Call Center Specialist

Cash Office Clerk



Quality and Training

CMMi Consulting & Implementation

Quality Consulting

PCMM Consulting & Implementation

Diversity Training

Skill Gap Analysis

Process Consulting

Training Content

Learning Management

Lean & Six Sigma Trainings

Quality Audits

Training

Blended Learning

Remote Training

Training Analysis

Quality

Agile Consulting

Auditor Trainings

Business Process Improvement

ISO Certifications

Competency Based Training

Management Training

Sales Training Team Building

Corporate Training

Leadership Development

Technical Course Development

Information Security Management-

System

Defect Management

Lean & Six Sigma Projects-

Execution

Quality Management Design &

Implementation

Quantitative Management

Metrics Definition & Reporting

Operational Excellence

Process Definition

Accredited Training

Instructional Systems Development

Quick Reference Guides

Technical Training

Train the Trainer

Training Needs Analysis

Training Program Design

Virtual Trainings

Tutoring

Web-Based Training

COPQ

EFQM Excellence-

Model

Camtasia

IRCA

ASQ

RABQSA

Quality

Quality Models

Software, Tools &

Models

WebEx

Preparing to Teach in-

the Lifelong Learning-

Sector (PTLLS)

ADDIE Model

A1 Assessor

Regional Training-

Organization (RTO)-

Management-

Information & Learning-

Technology (ILT)

Instructional System-

Design Model (ISD)

Educator Performance-

and Support System-

(EPSS)

PowerPoint

Virtual Instructor Led-

Training (VILT)

Iceberg ModelMindfFash

Bloom's taxonomy for- L&D

Gilbert's model

Kirkpatrick Model

David Kolb's Learning- Styles Model


Audit AssistantAuditorBusiness Operations Audit-

AssociateBusiness Process ConsultantBusiness Process Excellence- ExecutiveBusiness Process Lead

Continuous Improvement ManagerInformation AnalystInternal AuditorLean Facilitator & Six Sigma Black-

Belt

Quality

Business Process Modeling Support

Master Black BeltOperational Excellence Director

Corporate Trainer

Technical Trainer and Writer

Quality Manager

Training Content Writer

Six Sigma Black Belt

Trainer

Training Specialist

Training and Development Specialist

Risk Management & Compliance Officer

Process Manager

Learning and Development Officer

Learning FacilitatorOnline Trainer

Quality Specialist

Training Consultant

Operational Excellence Manager Process Analyst Process Change ManagerProcess Documentation Analyst

Process Improvement Manager

Quality AssociateQuality ConsultantQuality Coordinator

Job Readiness Training Associate

Risk Management & Compliance- Manager

Quality Process Analyst

Compliance Training Specialist

Learning Consultant

Process Optimization Manager Process Validation Manager

Process Engineering ExecutiveProcess Engineering Consultant

Training

Safety Training Manager Technical Trainer

Training Administrator

Training Associate

Training CoordinatorTraining Manager

Tutor



Engineering and Design

CAD/CAM

PowerMill

Cimatron

AlphaCAM

CAMWorks

Parasolid

CNC Programming

GibbsCAM

SolidCAM

ArtCAM

Fadal

CNC programing

CEREC

FeatureCAM

HaaS

CNC operation

Wire EDM

Surfcam

SmartCAM

Mastercam

CAD/CAM Software

Alias Studio Tools

Civil 3D

Bentley InRoads

AutoTurn

COGO

Idents

Rapid Visualization

Alias Automotive

Alias

AutoTrack

ICEM Surf

Automotive Design

Hypershot

Biped

Plan Production

LDD

Drafting

Map 3D

Toon Boom

Softdesk

Eagle Point

12d Model

MX Road

Animation

Bunkspeed

C3P

Digital Buck

RTT DeltaGen

Animation Direction

Marker Rendering

Facial Animation

Background Art

Character Rigging

Surface Development

3D Production

Mental Ray

Animated Walk-Throughs

Computer Animation

Consulting

Production Pipeline

- Customization/Configuration

Autodesk MotionBuilder

Keyframe Animation

Animators

Live Action

Camera Animation

UV mapping

Pre-visualization

- Digitization Of As-Built

Services Drawings

Compositing

Lip Sync

Automotive Design

Clay Modeling

Automotive Interiors

- On-Site Technical Support

- Data Audit

Class A Surfacing

Vehicle Architecture

Concept Modeling

Interior Trim

Exterior Trim - Custom Training

Animation

Suspension Design

Instrument Panel

- Plant Design And Piping

- Mechanical Engineering

- Electrical Engineering

- Data Handover – External

Data Import

Intersection Design

Drafting

- Civil & Structural Engineering

CAD/S76CAM Services For

- Instrumentation And Control

Architecture & Drafting

Interior Design

Grading & Drainage Plans

Sewer Design

Grading Design

Water Distribution Design

Civil Design

Implementation And Data-

Services

- 2D & 3D Drawings

Software Development For

Design Automation

Electrical Plans Software, Tools, Models, Methodologies & Frameworks

Aerothermal Engineer

Aftertreatment Engineer

Analysis Engineer

Ansys Structural Analyst

Architectural Draftsperson (3D)

3D Artist/Animator

Assembly Language Programmer

Aftermarket Engineers

Auto CAD Design Engineer Controls & Automation Engineer -

PLC Specialist

CAD Operator

Design Engineer (Vehicle

Engineering)

Design Engineer

Character Modeler/Animator

Automotive Delivery Head

BIW Engineer

Bridge CAD Designer/Drafter

C++ HMI Developer

CAD Designer/Co-ordinator

CAD Tools Lead

Cost & Quality Engineer

Electrical Controls Designer

CAD Technician

Catia V5 Product Designer

Chemical Engineers

Design Verification Engineer

Automation Analyst

Automotive Interior Design

Engineer

CAD CAM Designer

Catia V5 Design Engineer

Controls Engineer

Cab Packaging Engineer

CNC Programmer

Automation Engineer Controls Design Engineer

Design Automation Engineer

Document Controller

Draftsmen

Competitive Analysis Engineer



Embedded Software Developer

Engineering Data Management Analyst

Harness Design Engineers

Information Management Lead

Matlab Simulink Programmer

Electrical Design Engineer

Electrical Engineer

Embedded Software Engineer

Genset Engineer

Hardware Engineer

Hardware Engineer - Analog/Power Electronics

Hardware Structuring Engineer

ENOVIA Administrator

HMI Development Engineer

Hardware Design Engineer

Hydraulics Design Engineer

Interior Design Engineers

Lauterbach Consultant

Manufacturing Engineer

Mechanical Designer – UGNX

Mechanical Engineer

Mechanical Piping Designer

Mechanical/Reliability/Corrosion Engineer

Mechanical Engineer (Power Plant)

Nastran FEA Analyst

Packaging System Engineer

Piping Engineer

Mechanical Engineer (Nuclear)

Plant Electricity & Automation Engineer

Mechanical Drafter

SolidEdge Engineer

Structural Engineer (Power Plant)

Site Manager

Structural Analyst

TurboCharger Applications Engineer

Procurement Engineer/Manager

Software Validation Engineer

SmartPlant Design Engineer

TeamCenter PLM Consultant

Powertrain Engineers

User Interface Graphic Artist

Principal Design Engineer

Project Engineers - Structures

Wiring Harness Engineer

Vehicle Body Engineer

Power Electronics Engineer

R&D Process Chemical Engineer

Site Project Engineer

Project Controls Engineer

Quality Engineer

Product Development Engineer

Refrigeration Design Engineer

Product Verification Engineer

RF Engineer - Onsite Coordinator

Project Data Controller

Process Engineer

Project & Data Manager

RPDS BITE Systems Tester

Safety Engineer

Program Manager

Quality System Auditor

Ship Modeling Engineer

SmartPlant Electrical Designer

Software Developer - Automotive Instrument

Panel Clusters

ProE Designer

Stress Engineer – CAE

Technical Support Engineer

Test Engineer

Transfer Die Designers

Unigraphics Consultants

UX/UI Design Engineer

VOIP Resource

WinCE Hardware Engineer

Engineering and Design


Legal Process Outsourcing

Capterra

TurboLaw

Tabs3

JurisDoc Suite

Immigrant Software

Legal Edge

EasySoft-USA

Legal Track

Abacus Law

FindLaw Market Center

Lexis Firm Manager

LexisNexis

ALMA (Automated Legal

Management Application)

CollectMaxWin Perfect Practice

ProLaw

CaseBeacon

Search Law

NetSmart, Legal

Solutions

Time59

CaseFox

Cowles Legal

PCLaw

Timesolv

CompuLaw

GoMatters

Legal Files

Workshare Fair Labor Standards Act

Investigation

Judicial Review

Legal Contract Review

Department of Labor Laws-

Compliance

California Family Rights Act-

Compliance (CFRA)

Collateral Warranties

Affirmative Action Compliance

Contracts And Agreements

Cite Checking

Copyrights

Customer & Vendor Letters

Demand Letters

Employment Law Compliance

Environmental

Habeas Corpus

Affidavits

Immigration Forms

Incorporation

Cohabitation Agreements

Compromise Agreements

Constructive Dismissal

Cross-border Transactions

Directors' Duties

Business Counsel

Employee Relations Investigations

Drafting Agreements

Employment

Employment Tribunal

Ancillary Relief

Case Law Research

Customer & Vendor Negotiations

Federal Employment Law

Equal Employment Opportunity

Commission Compliance

Intellectual Property Issues

IT law

Legal Aspects

Motions

Paralegal Support

Passing Off

National Labor Relations Board-

Compliance (NLRB)

Regulatory Compliance

Restrictive Covenants

Trademark Registration

Web-Based Training

Worker Adjustment and Retraining-

Notification Act (WARN)

Pleadings

Marketing Agreements

Patents

Privacy Policies

Litigation Support

Legal Matters

Policy Enforcement

Professional Negligence

Shareholder Agreements

Taxation

Position Statements

Tribunals

Legal Compliance

Due Diligence

Export Control Laws

Anti-Boycott Regulation Laws

Financial Services Authority

Foreign Corrupt Practices Act

Anti-Boycott

Sarbanes Oxley Laws

Office of the Foreign Assets Control




Claims Case Manager

Legal Analyst

Case Assistant

Booking Clerk

Contract Administrator

Contracts And Grants Officer

Contract Analyst

Corporate Counsel & Company-

Secretary

Issue Advocate

Contract Specialist

Legal Assistant

Legal Claims Analyst

Legal Clerk

Legal Coordinator

Legal Counsel

Legal Disclosure Assistant

Legal Secretary

Litigation Paralegal Clerk

Litigation Specialist

Paralegal

Paralegal Specialist

Voice Paralegal

Administration Services

High-speed typing

Vendor Negotiations

G&A Skills

Compiling RFQs

Secretarial work

Short hand

Transcribing

Translation

Loan Processing

Telephone Operator/Attendant

Travel Desk

Research

Printing & Fulfillment Transcription

Executive Assistance

Meeting/Event Planning

Scheduling & Reservations

Order Entry/Processing

Form Filling

Mailing List Development

Fact Checking

Procurement

Web Research

Strategic Planning

Word Processing

Online OrderingArchiving

Claims Processing

Competitive Price Shopping

Data Conversion

Data Processing

E-Mail Response

Customer Management


Adjustment Clerk

Administrative Assistant

Advertising Clerk

Benefits Clerk

Billing Clerk

Claims Clerk

Compliance Coordinator

Conference Coordinator

Cooperative Program Coordinator

Credit and Collections Clerk

Customer Information Center-

Representative

Customer Service Representative

Data Control Clerk

Data Entry Clerk

Document Security Administrator

Executive Assistant

Fundraising Executive

HRIS Clerk

Human Resources Assistant

Human Resources Coordinator

Human Resources Manager

Human Resources Recruiter

Information Systems Generalist

Installation Manager

Internet Research Assistant

Meeting/Event Planner

Office Automation Analyst

Office Manager

Personal Assistant

Program Director

Project Administrator

Project Manager

Records Clerk

Relationship Manager

Surfer - Web

Travel Clerk

Web Customer Support Clerk

Word-processing Operator



Web DevelopmentASP.NET, Classic ASP, JSP, PHP, Python, Perl, Ruby, ColdFusion, HTML5, AJAX, Silverlight, Flex, Flash, ActionScript, JavaScript, jQuery, JSON, XML/XSL, XHTML, XPATH, SOAP, XML-RPC, WSDL

Mobile DevelopmentiPhone/iOS, Android, Blackberry, Windows Mobile, Symbian, Qt

Application DevelopmentC#, VB.NET, Java, J2EE, J2ME, Servlets, Visual Basic, Borland C++, Visual C++, C, MFC, ATL

Frameworks.NET Framework, COM+, COM/DCOM, CORBA, J2EE, JSF, Struts, Spring, Hibernate, Ruby on Rails

Application/WebServersApache, IIS, JBoss, TomCat, BEA WebLogic, IBM WebSphere, Oracle, BizTalk

ERPOracle, SAP, PeopleSoft, JD Edwards, Siebel, Baan, Axapta

Database ManagementMS SQL, Oracle , DB2, MySQL, Postgre SQL, Sybase, Informix, MS AccessArchitecture

SOA, SaaS, Web Services, Web 2.0

Data Warehousing/Business IntelligenceCognos, Informatica, Datastage, Microsoft SSIS, FastTrack, Teradata, SAS, Hyperion, Microstrategy, ProClarity, Microsoft SSAS

Big Data/Distributed SystemsNoSQL, Hadoop, Hive, , MapReduce Mahout, HBase, Pig, ZooKeeper, Avro, Cloudera, Cassandra, Datastax, VoltDB, mongoDB, Memcache

ReportsCrystal Reports, Business Objects, Microsoft SSRS

Testing ToolsVSTS, QTP, Rational Robot, Rational, Test Manager, Test

Director, WinRunner, LoadRunner, SilkTest, SilkPerformer, Purify, JTest, Jverify

Content ManagementMicrosoft SharePoint, Ektron, Drupal, Joomla, WordPress, DotNetNuke

Platform/OSWindows, Linux, Unix, Solaris

Requirements/DesignRational Rose, Rational XDE, Rational Requisite Pro, Together, Paradigm Plus, Innovator, Visio

Configuration ManagementMS TFS, SMART, Subversion, Clear Case, VMVC, Perforce, VSS

Technology Expertise

Technology Services

In order to find and retain the best quality talent, Arctern draws upon sophisticated technology as well as a vast, pre-qualified talent pool. Ongoing training and retention programs ensure we retain the top talent and that they are available when needed.

By combining excellence in recruiting, training, infrastructure, productivity and stringent delivery management, Arctern provides the highest quality Business Process and Knowledge Process Outsourcing services. Whether the need is a small staff augmentation or a full scale global transformation, we have the tested quality processes in place to support that change management.

Business Process and Knowledge Process Outsourcing

Business Process Excellence/Quality Consulting

State of the Art Buildings and Grounds

Our facilities are located in the IT corridor of Bangalore and in a location convenient to majority of our employees which

helps in the employee retention and customer benefit. This adds to the efficiencies we are able to pass along to our

clients:

Ÿ Round the clock power supply with back UPS and generator.

Ÿ 24 x 7 x 365 operations possible.Ÿ Multiple locations to facilitate business continuity.

Ÿ Round the clock physical security management.

Ÿ High-end servers from reputed vendors.

Ÿ Multiple time zone support.

Ÿ Data protection through firewall and selective network access.Ÿ Dedicated high bandwidth internet connectivity.

Ÿ Access-card protected workplace.

Facilities and Security

Arctern Offices

Arctern provides all clients with the highest levels of information security. Adopting all tenets of ISO 27001 ensures clients that global standards for information security and data protection are continuously monitored.

Ÿ Firewalls

Ÿ Content filters

Ÿ Email filters

Ÿ Network controls

Ÿ Access controls

Ÿ Identity management

Ÿ Device locks

Ÿ Anti-virus

Ÿ Intellectual property agreements

Ÿ Non-disclosure agreements

Ÿ Non-disclosure proprietary information

and patent and invention assignment

Ÿ Non-compete agreements

Ÿ PBX

Ÿ Cameras

Ÿ Voice (VOIP)

Ÿ Desktop

Ÿ Video phones

Information Security

Network Level

Legal Safeguards

Desktop Level

Remote Interaction &Management Tools IP Based:

Bangalore (Corporate Office)Arctern Consulting Pvt. Ltd,

C/O Regus Private Limited,

Level 4, A wing, Dynasty Business Park,

Andheri Kurla Road, Andheri (E),

Mumbai - 400 059

Maharashtra, India

Arctern Consulting Pvt. Ltd,th4 Floor, 410/381/290, Siddappa Layout,

Madiwala Post, Bommanahalli,

Bengaluru – 560068

Karnataka, India

Ph: +91 80 6810 3300

50 Charles Lindbergh Blvd., Ste. 206

Uniondale, NY 11553

Ph: 800-231-4973

mailto:[email protected]

https://arctern.com/

sharpening your competitive edge - arctern · 2019-12-20 · sharpening your competitive edge small...

Documents