Sharing Information and Cross Boundary Working

Ruth Walkden Healthwatch Trafford

11th April 2013

Working Together

• Identifying common ground• Maintaining independence• Sharing information

Areas of Interest - Services

• Ambulance• Maternity • Children• Cancer• Mental Health• Specialist

Making it work

• Trust• Confidence• Persistence• Sharing the responsibility• Strategic work• Partners

Taking it forward

• Healthwatch in GM commitment to continue with group

• Legacy of contacts• Impact on more centralised

services• Working with Healthwatch

England

The Protocol

Ann Day

Chair of Healthwatch Trafford

The Protocol -How it Works

• Relates to any issue which is perceived to cross boundaries

• Comes from many sources

LINk members

Local Organisations

Commissioners

Providers

Process

• Receiving Team identifies issue

• Informs other LHW Teams

• Decision Made ?Alone or Together

• Standing agenda on GM meeting

until investigation completed.

Working together

• Identify Lead Contact Person

• Decide on means of communication

• Pool finances and resources

• Jointly organise meetings or events

• Decide who is writing reports

The workshop

Identify issues affecting your Healthwatch which will impact on other local Healthwatch, in either Health or Social Care. How many other Healthwatch will be affected?

The workshop (2)

What challenges will there be in working with other Local Healthwatch to develop cross boundary/joint working?

Who can facilitate/support this joint working?

The workshop (3)

What positive outcomes would you hope for from a project involving joint working?

What lessons could be learned?

Who would you share your success with?

Thank you for taking part this morning.

Any questions?