SharePoint, The Semantic Web, Serendipity, Search & Metadata

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The sound of Big Data clapping

The Social Media Revolution

And Why Is It Clapping Like This?

Now, let’s turn to the…

I can’t find all the information I need to get the job done.

When new employees join the business it’s difficult to direct them to a single place where they can find useful information about how the business runs and how to do their job.

THIS IS YOUR BRAIN ON SEARCH

Organizational data is growing exponentially

Typically each year’s data is larger than all previous years combined. Storing this data is expensive

100% increase in data does not equate to a 100% increase in information

We’re suffering from the law of diminishing returns

Almost all organizations have this problem:

10000 50000 250000 10000000%

10%20%30%40%50%60%70%80%90%

100%

Hit Rate On Search

Hit Rate On Search

What If The Enterprise Used Web Technologies Like Those We Enjoy in the Consumer Space…

It’s easier to find information on the Web than it is at work!

Reliance on manual metadata tagging.

What’s the Current Landscape?

Please add metadata.

The Wisdom of the Crowd

So how’s everybody else doing it?

Crowdsourcing

Open Data Sets

Web 3.0

The Semantic Web

Can you match the metadata with the person?

Your users will always upload important content.

Your users will always tag content.

Your users will not upload duplicate content.

We no longer suffer from diminishing returns.

In A Perfect World…

Documents stored in SharePoint aren’t always accessed and re-used.

Users are reluctant to add metadata to documents.

The behavioral change around using search in a structured way is often difficult to achieve.

SharePoint ROI is lower than it could be.

But, In the Real World…

So how do we automate metadata?

“SHOWTIME!”

Standard SharePoint Document Library

No metadata in the Enterprise Keywords Column

?

Using Serendipity for SharePoint

The Enterprise Keywords Column is automatically populated with metadata

Auto-tagging

Simplicity and enhanced findability Auto tagging is easier than enforcing users to add metadata

before checking in content Use various “Pages” to render relevant content Content Target Audience Improved User Adoption of uploading content to Content Intelligence over Big Content Searching by refined tags Allow Term Store Managers to build enterprise taxonomies

What's this “Enterprise Metadata” worth to the business user?

Use OOTB features in SharePoint that allows us to represent and visualize the content for different audiences Web Parts Usage:

Content Query, Content Filters, Content Search Add Library Web Parts (Apps) to pages and add

sort/filters Key Filters to filter out tags in large unstructured libraries Use Search Refiners to filter results by Tags Sort filter in the library itself

How is “Enterprise Metadata” useful in SharePoint?

Use Library Key Filters – without having users input metadata

Using Search Refiners to filter through content

Refine by content Tags from Enterprise Keywords

How it works Library and Uploading content Pages and Web Parts Use Search

Demo

Thank You

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