sharepoint 2013, office 365 and social compliance
DESCRIPTION
SharePoint 2013, Yammer and Office 365 product families bring new capabilities for content sharing, finding, organizing, and authoring. They also create new challenges. The move to the cloud and the integration of SharePoint with the enterprise social network with yammer, and have made this release so profound and disruptive to the business. In this session we'll dig into planning and strategy for social architectures around both business process and the technologies to help ensure compliance and success. Social enterprise technology is transformative and will lead to more agile business when used correctly, but a disaster and chaos when not used properly.TRANSCRIPT
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SharePoint 2013 and Yammer Enterprise Social Compliance
Joel OlesonDirector Technical EvangelismViewDo [email protected]
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Tweetme: @joeloleson #SPCon13
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SharePoint Joel“Most Connected man in SharePoint”
• Forbes: #1 SharePoint Influencer 2012• Voted Most Popular SharePoint Blog 2012
SharePointJoel.com now CollabShow.com• Global Epic Traveler - TravelingEpic.com - Over 110 UN
Countries
http://www.collabshow.comhttp://viewdolabs.com
3
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Agenda• SharePoint 2013 & Office 365 compliance
features• eDiscovery across multiple SharePoint farms
and Exchange servers• Information Architecture / Social Architecture• Yammer Compliance Considerations• Social Roles & Responsibilities• Third Party Considerations
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Understanding Compliance
The act or process of doing what you have been asked or ordered to do…- Merriam Webster's Dictionary
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IT Governs Tools Not People
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SharePoint ECM Features Over Time
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SharePoint 2013 eDiscovery• The eDiscovery Center - central SharePoint site used to manage
preservation, search, and export of content stored in Exchange and SharePoint across SharePoint farms and Exchange servers.
• SharePoint In-Place Hold - preserves entire SharePoint sites. In-Place Hold protects all documents, pages, and list items within the site but allows users to continue to edit and delete preserved content.
• Exchange In-Place Hold - preserves Exchange mailboxes. In-Place Hold protects all mailbox content through the same UI and APIs used to preserve SharePoint sites.
• Query-based preservation - allows users to apply query filters to one or more Exchange mailboxes and SharePoint sites and restrict the content that is held.
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Create an eDiscovery Center
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eDiscovery Center
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eDiscovery across On Prem & Cloud
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Retention Policies• The Retention policy feature lets you define retention stages,
with an action that happens at the end of each stage. The actions that can occur at the end of a stage include the following:– Moving the item to the Recycle Bin– Permanently deleting the item– Transferring the item to another location– Starting a workflow– Skipping to the next stage– Declaring the item to be a record– Deleting all previous drafts of the item– Deleting all previous versions of the item
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These “Compliance” Features IGNORE SOCIAL STREAMS…
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“Controlling Social is like Herding Cats”
cc EDS Video
http://www.youtube.com/watch?v=Pk7yqlTMvp8
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Conductor…
http://www.ted.com/talks/itay_talgam_lead_like_the_great_conductors.html
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Business Governs People Not Tools
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Key RolesRole Description Responsibilities
Community Manager(s)
Responsible for managing the Yammer community(Typically from Communications or Marketing)
Vision/Strategy, User Account mgmt, manages adoption & policy enforcement
Yambassadors Business embedded influencers who have strong use of the platform
Provide vision and direction for their business units. Explain soc bus value. Report policy violations
Group Admins Manage groups on Yammer and cultivate conversation within teams and groups
Keeps harmony within the group. Monitors conversation and engages.
Power User/Contributors
User who has a good understanding for creating polls, following topics, noteboards and leveraging the platform
Keep policies and engage with the community
Sys Admin Installs apps, configures webparts, AD sync, Profile config
Manages Technical requirements.
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The Problem with Social…
So much of the intellectual property in a company is tied up in the interactions between people. We see it crisscross many organizations today as email and attachments… We see it show up as conversations and documents in the network.
Jared Spataro, Sr. Director Office Divison, “Putting Social To Work”
http://blogs.technet.com/b/microsoft_blog/archive/2012/11/12/putting-social-to-work.aspx
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Go Yammer!
Yammer is our big bet for enterprise social, and we're committed to making it the underlying social layer for all of our products. It will power the social experiences in SharePoint, Office 365, Dynamics, and more. -- Jared Spataro, Senior Director, Microsoft Office Division
http://blogs.office.com/b/sharepoint/archive/2013/03/19/yammer-and-sharepoint-enterprise-social-roadmap-update.aspx
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Yammer of the Future…
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Yammer Security• Monitor Keywords• All connections are SSL• Encrypted Email TLS transport if you
support it on your side• All data is considered • Yammer’s offsite SSAE16 SOC1 data
center provides 24/7/365 video surveillance, biometric + pin-based locks
• Data is backed up multiple times per day strong disk encryption. Backup SSH
• Internal and external vulnerability scans and penetration tests
• Third-party in-depth quarterly security reviews
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Security Standards…• Single Sign-On (SSO)
– Yammer supports SAML 1.1/2.0-based SSO on all web, desktop and mobile clients.• Password Policies
– Set password policies for length, expiration and complexity to match your company password policies.
• Logical Firewall– Restrict access to a specified IP range so that your network is only accessible in
designated physical locations or through your organization’s VPN.• Session Management
– Session management tools let admins see the devices users are logged into, and log them out if needed. Admins can close open sessions for any users in their network by destroying OAuth tokens.
• Manage and Integrate Apps– For your network, and gain access to advanced tools like SharePoint, Microsoft
Dynamics, Single Sign-On, and Active Directory Sync.
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Information Architecture
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Cloud Enterprise Information Architecture
UnstructuredStructured
IntranetCentral Portal
DepartmentalSites
Groups and TeamSites & Workspaces
Yammer• GroupsOffice 365• Team Sites• Email
Personal StorageFav & Follows
• SkyDrive Pro• My Site• My Tasks• My Documents• Docs I’m following• People I’m following
On Prem Cloud
SharePoint 2013• Department ECM• Doc Mgmt• Workflows• Custom Apps
SharePoint 2013• Search• News• Navigation
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Enterprise Information Architecture
Structured
IntranetCentral Portal
DepartmentalSites
Groups and TeamSites & Workspaces(Non Customized Light branding)
Yammer• GroupsOffice 365• Team Sites
On Prem Cloud
SharePoint 2013• Department ECM• Doc Mgmt• Workflows• Custom Apps
SharePoint 2013• Search• News• Navigation
Personal StorageFav & Follows
• SkyDrive Pro• My Site• My Tasks• My Documents• Docs I’m following• People I’m following
Unstructured
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Hybrid Enterprise Information Architecture
UnstructuredStructured
IntranetCentral Portal
DepartmentalSites
Groups and TeamSites & Workspaces
Yammer• GroupsOffice 365• Team Sites• Email
Personal StorageFav & Follows
• SkyDrive Pro• My Site• My Tasks• My Documents• Docs I’m following• People I’m following
On Prem Cloud
SharePoint 2013• Department ECM• Doc Mgmt• Workflows• Custom Apps
SharePoint 2013• Search• News• Navigation
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Third Party Tools Examples
• SharePoint Governance and Compliance– Metalogix– AvePoint
• SharePoint Encryption and Security– Cipherpoint– Stealth Software
• Yammer Analytics and Compliance– ViewDo Labs– Good Data
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Takeaways… Q&A
• Join the SharePoint & Office 365 community on Yammer http://yammer.com/spyam
• More on Social Compliance at collabshow.com• Discover and build credibility with your
leaders and influencers across the business• Don’t CONTROL – Govern… Lead.
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Free Yammer Analytics App – ViewPoint Freemium
http://viewdolabs.com
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Tweetme: @joeloleson #SPCon13