UMER RIYAZ SHAHE-mail:shahwaamick@gmail.comAddress: Tiger Building Al Nahda Dubai Mob. No.: 0501227364

CAREER OBJECTIVE:

Willing to work in a professional environment so as to utilize my professional skills and learning’s. I believe in teamwork and team sprit as source cultivation. I consider commitment and dedication as the keys to success. I keep positive attitude towards issues and so as to my profession. To achieve successful position in the dynamic and challenging industry to invest my experience gained and unleashed talent to a reputed organization thereby blossom and grow with the industry, thus aiming at to be a self sufficient person and make an identity of my own.

WORK EXPERIENCE:

SALES OFFICER –ADCB (Abu Dhabi Commercial Bank ( Feb 2015 Till Date )

Generating leads through proactive screening of market with an active role in the sales process

Maximizing products sales to reach set targets by probing customer needs.

Implement the detailed sales plans to achieve his target

Planning daily calls and visits to ensure achievement against targets.

Promoting the BANK’s services and products through direct and cross selling to achieve the bank’s goals and increase its market SHARE in those products.

Maintain the relationship with the customers and work constantly on improving it, and ensure that service quality exceeds customers’ expectations and fulfils their needs on a level that ensures preserving those customers.

Represent the bank in the exhibitions & campaigns that the bank conducts to reflect the best image of the bank.

SALES OFFICER –AXIS BANK- INDIA (January 2013 TO Nov 2014)

Axis Bank is the third largest private sector bank in India. Axis Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporate, SME, Agriculture and Retail Businesses. With a balance sheet size of Rs.5,85,628 corers as on 31st March 2014, Axis Bank is ranked 9th amongst all Indian scheduled banks.

KRA’S : 20 Accounts Target , Life Insurance , General Insurance And Credit Cards

BUSSINESS DEVOLMENT EXECTIVE - HDFC BANK (MARCH 2011 – JAN 2013)

Hdfc Bank is the second largest private sector bank in India .Hdfc Bank offers spectrum of financial services to the customer segments covering large Mid–Corporate ,Retail Businesses, Agriculture ,SME, And Nri’s. Hdfc Bank is ranked 7 th

amongst all Indian scheduled banks

KRA’S: 15 Accounts Target, Credit Card, General insurance.

Team Leader Airtel (Call Center ). (March 2008 -Feb 2011)

Tenure:2 years & 11 months (March 2008 -Feb 2011) Designation: Team Leader KRAs: Supervising Team

Key Responsibilities :

Create an Environment oriented to trust, open communication, creative thinking, and cohesive team effort

Provide the team with a vision of the project objectives

Motivate and inspire team members

Lead by setting a good example (role model) - behavior consistent with words

Coach and help develop team members; help resolve dysfunctional behavior

Facilitate problem solving and collaboration

Strive for team consensus and win-win agreements

Ensure discussions and decisions lead toward closure

Maintain healthy group dynamics

Intervene when necessary to aid the group in resolving issues

Assure that the team members have the necessary education and training to effectively participate on the team

Recognize and celebrate team and team member accomplishments and exceptional performance

EDUCATIONAL QUALIFICATION:

Graduated in B.A from Kashmir University. Completed Intermediate examination through the J&K Board. Completed Matriculation examination through the J&K Board. Diploma in Computers

ACHIVEMENTS:

Awarded Best performer throughout the tenure in Airtel while working on C-SAT. Applauded and awarded in Axis Bank by Circle Head for being topper throughout the circle. Participated In Blood Donation Camp Organized by Axis Bank

SKILLS:

IT Skills (MS Office) Communication Skills Presentation Skills

STRENGTHS:

High level of commitment Involvement in job Self Confidence Adherence to principles of good workmanship Consistent practice of following instructions Good communicator

INTERESTS :

Travelling Organizing events Photography Playing Cricket

PERSONAL DETAILS :

Father’s Name : Mr. Riyaz Ahmad Shah

Date of Birth : 01 /08/1986

Nationality : Indian

Religion : Islam

Marital status : Single

Language Known: English, Hindi, Urdu

Visa Status: Employment Visa

Date: (Umer)