seven trends that will transform local government through technology

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The Seven Trends that will The Seven Trends that will Transform Local Government Transform Local Government Through Technology Through Technology Dr. Alan R. Shark Dr. Alan R. Shark Executive Director Executive Director Public Technology Institute Public Technology Institute & & Associate Professor of Practice Associate Professor of Practice Rutgers University School of Rutgers University School of Public Affairs and Administration Public Affairs and Administration

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Alan Shark, PTI Executive Director

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Page 1: Seven Trends That Will Transform Local Government Through Technology

The Seven Trends that will The Seven Trends that will Transform Local Transform Local

Government Through Government Through TechnologyTechnology

Dr. Alan R. SharkDr. Alan R. SharkExecutive DirectorExecutive Director

Public Technology InstitutePublic Technology Institute&&

Associate Professor of PracticeAssociate Professor of PracticeRutgers University School of Public Rutgers University School of Public

Affairs and AdministrationAffairs and Administration

Page 2: Seven Trends That Will Transform Local Government Through Technology

Who is Who is PTI?PTI?

Nonprofit 501 ( C ) 3 organizationNonprofit 501 ( C ) 3 organization

40 years of service to local government40 years of service to local government

Features best practices, research, awards & Features best practices, research, awards & recognitionrecognition

Formed by NLC, ICMA, and NACoFormed by NLC, ICMA, and NACo

Is financially independent – dues and grants Is financially independent – dues and grants supported supported

Is people-driven on technology mattersIs people-driven on technology matters

Has the best & brightest technology leader networkHas the best & brightest technology leader network

Page 3: Seven Trends That Will Transform Local Government Through Technology

PTI’s Core GroupsPTI’s Core Groups

Energy

Page 4: Seven Trends That Will Transform Local Government Through Technology

Is the Paperless Is the Paperless Office an Illusion?Office an Illusion?

Page 5: Seven Trends That Will Transform Local Government Through Technology

Or is data simply Or is data simply digital? digital?

Page 6: Seven Trends That Will Transform Local Government Through Technology

Th

e “IN”s an

d “O

uts” fo

r T

he “IN

”s and

“Ou

ts” for

20132013

Page 7: Seven Trends That Will Transform Local Government Through Technology

Top City & County Top City & County CIO Focus 2013CIO Focus 2013

1.1.Big data, (smart and intelligent Big data, (smart and intelligent cities)cities)

2.2.Social media applications & Social media applications & communicationcommunication

3.3.Consumerization of technologyConsumerization of technology

4.4.Mobility (workforce)Mobility (workforce)

5.5.Cyber & network security Cyber & network security (strategies and awareness-internal & (strategies and awareness-internal & external)external)

6.6.Cloud-based solutionsCloud-based solutions

7.7.Promoting innovationPromoting innovation

Page 8: Seven Trends That Will Transform Local Government Through Technology

The Seven Trends that will The Seven Trends that will Transform Government Through Transform Government Through

Technology Technology 1.1. Rethinking the use and deployment of Rethinking the use and deployment of

technology.technology.

2.2. Technology Leadership –Who Decides?Technology Leadership –Who Decides?

3.3. Cloud-Based SolutionsCloud-Based Solutions

4.4. Broadband: The Lifeblood of E-Government Broadband: The Lifeblood of E-Government and M-Government.and M-Government.

5.5. Social and Civic Media.Social and Civic Media.

6.6. Shared Services: Consolidate, Coordinate, Shared Services: Consolidate, Coordinate, Cooperate.Cooperate.

7.7. Protecting the Enterprise: Power, Grid, Protecting the Enterprise: Power, Grid, Network and Cyber Security.Network and Cyber Security.

Page 9: Seven Trends That Will Transform Local Government Through Technology

The Seven Trends that will The Seven Trends that will Transform Government Through Transform Government Through

Technology Technology 1.1. Rethinking the use and deployment of Rethinking the use and deployment of

technology.technology.

2.2. Technology Leadership –Who Decides?Technology Leadership –Who Decides?

3.3. Cloud-Based SolutionsCloud-Based Solutions

4.4. Broadband: The Lifeblood of E-Government Broadband: The Lifeblood of E-Government and M-Government.and M-Government.

5.5. Social and Civic Media.Social and Civic Media.

6.6. Shared Services: Consolidate, Coordinate, Shared Services: Consolidate, Coordinate, Cooperate.Cooperate.

7.7. Protecting the Enterprise: Power, Grid, Protecting the Enterprise: Power, Grid, Network and Cyber Security.Network and Cyber Security.

Page 10: Seven Trends That Will Transform Local Government Through Technology

Rethinking Technology Rethinking Technology Projecting flat to decrease in spendingProjecting flat to decrease in spending

Less discretionary funds, staff & resourcesLess discretionary funds, staff & resources

Need to do Need to do muchmuch more with more with muchmuch less less

Consumerization of ITConsumerization of IT

Rethinking InfrastructureRethinking Infrastructure

Performance management & measurement Performance management & measurement

tools tools now critical now critical

The Human ElementThe Human Element

Saving Green and going GreenSaving Green and going Green

Page 11: Seven Trends That Will Transform Local Government Through Technology

Technology Leadership: Who Decides?

Emerging CIO role Emerging CIO role

CIO RelevanceCIO Relevance

Leading InnovationLeading Innovation

IT governance revisited (centralization IT governance revisited (centralization vs. decentralizationvs. decentralization

Page 12: Seven Trends That Will Transform Local Government Through Technology

Cloud-Based SolutionsCloud-Based Solutions

More than simple DefinitionsMore than simple Definitions

VirtualizationVirtualization

Risk ManagementRisk Management

Cloud ComputingCloud Computing

Hybrid SolutionsHybrid Solutions

Renting vs. OwningRenting vs. Owning

Storm CloudsStorm Clouds

Page 13: Seven Trends That Will Transform Local Government Through Technology
Page 14: Seven Trends That Will Transform Local Government Through Technology

By the By the Numbers…….Numbers…….

1.1. AmazonAmazon

2.2. CrouponCroupon

3.3. EbayEbay

4.4. FacebookFacebook

5.5. GoogleGoogle

6.6. NetflixNetflix

7.7. SalesForceSalesForce

Page 15: Seven Trends That Will Transform Local Government Through Technology

By the By the Numbers…….Numbers…….

CompanyCompany1.1. AmazonAmazon

2.2. CrouponCroupon

3.3. EbayEbay

4.4. FacebookFacebook

5.5. GoogleGoogle

6.6. NetflixNetflix

7.7. SalesForceSalesForce

EmployeesEmployees89,00089,000

10,00010,000

30,00030,000

3,0003,000

60,00060,000

2,0002,000

10,00010,000Total: 204,000

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Page 17: Seven Trends That Will Transform Local Government Through Technology

Siobhan Duncan

Page 18: Seven Trends That Will Transform Local Government Through Technology

Rethinking How we Rethinking How we Manage Time and Manage Time and

Projects and Projects and ProgramsPrograms

Page 19: Seven Trends That Will Transform Local Government Through Technology

What is the Difference between the What is the Difference between the following and why does it matter?following and why does it matter?

Task?Task?

Project?Project?

Program?Program?

Portfolio?Portfolio?

Page 20: Seven Trends That Will Transform Local Government Through Technology

The Four Basic The Four Basic ElementsElements

Resources (people, equipment, Resources (people, equipment, material)material)

Time (Task duration, Time (Task duration, dependencies, critical path)dependencies, critical path)

Money (cost, contingencies, Money (cost, contingencies, financing)financing)

Scope (project size, goals, Scope (project size, goals, requirements)requirements)

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At Amazon & KindleAt Amazon & Kindle

Page 26: Seven Trends That Will Transform Local Government Through Technology

Complimentary Subscription…..Complimentary Subscription…..

Go to www.pti.org

Page 27: Seven Trends That Will Transform Local Government Through Technology

Public Technology Institute1420 Prince StreetAlexandria, VA 22314

www.pti.org

[email protected]