setting onboarding expectations: the role of recruiters and hiring managers
TRANSCRIPT
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Setting Onboarding Expectations: The Role of Recruiters and Hiring Managers
Robin Schooling, SPHR, SHRM-SCP
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who I am
• HR leader, strategist, and advisor • writer & blogger • advisory board member for BlackbookHR • active volunteer leader with SHRM, ATD, and Baton Rouge
Social Media Association • “Top 100 Most Social Human Resource Experts on
Twitter” (Huffington Post) • “2015 HR and Recruiting Thought Leaders to
Follow” (Glassdoor) • Saints Fan (#WHODAT!) • Dog Lady
Frank Lapidus &
Mr. Crumples
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day 1
new employee orientation
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31%
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13%
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• still deciding on career path
• job was different than explained in the interview
• boss was a jerk
why are you walking away?
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• receive clear guidelines on responsibilities (23%)
• more effective training (21%)
• friendly smile/helpful co-workers (17%)
so tell me what you want, what you really, really want..
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• manager 33% • human resources 27.96% • my department 26.57%
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CHRO
Director of Total Rewards
Director of Learning & Development
Director of Employee Relations
Director of Talent Acquisition
Director of HR Systems & Operations
recruiting activities
extended offers
negotiations orientation activities
system set up
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where’s the hiring manager?
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employee
recruiter
HR
hiring manager
good things come in threes
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culture connection
clarificationcompliance
“the process of helping new hires adjust to social and performance aspects of their jobs quickly and smoothly”
Talya N. Bauer; Onboarding New Employees: Maximizing Success (SHRM Foundation)
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offer accepted
start date
socialization
& performance
mind the gaps!
recruiting
HR
manager
does this look familiar?
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Beetlejuice!
Beetlejuice!
Beetlejuice!
good things come in threes
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Recruiting
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“Road Block”
Liu Bolin
“why does HR...?”
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HR’s role manager’s role
employer branding
candidate relationships
candidate experience
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Human Resources
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recruiter’s role manager’s role
compliance
cultural affinity
connection
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Hiring Manager
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recruiter’s role HR’s role
clarity
socialization
training
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who should be at this table?
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• employer branding
• candidate relationships
• candidate experience
• compliance • cultural
affinity • connection
• clarity • socialization • training
recruiting HR manager
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manager
HR
recruiting
socialization
compliance
candidate relationships
training cultural affinity
employer branding
connection
clarity
candidate experience
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think about... • who makes the offer? • who handles negotiations? • who gives “the tour?” • who orders equipment? • who sets up meetings? • who makes introductions?
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good things
come in threes
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Thank You!
@RobinSchooling
RobinSchooling.com
linkedin.com/in/robinschooling
let’s connect!