session vi quality awards

8/6/2019 Session VI Quality Awards

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QUALITY AWARDS

And the quality award goes too


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Contents

` Malcolm Baldrige National Quality Award

` Deming Application Prize


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Malcolm Baldrige (1922 1987)

` Howard Malcolm Baldrige was born in 1922 in Omaha, Nebraska,graduating from Yale in 1944 with a B.A. in English.

` He then joined the Army and was stationed as a private in the Pacific.

` Baldrige ultimately reached the rank of captain when he concluded hisservice in 1946.

` Upon his return to the United States, Baldrige worked as a mill hand and

then as a foundry foreman at the Eastern Malleable Iron Company.` By 1960, he owned the company; two years later, the Scovill Corporation

hired him as an executive vice president.

` Baldrige supervised the company's takeover of several important assets,and by 1972, he was president of the international manufacturing company.

` Throughout this time, Baldrige was active in Republican Party politics,

serving in 1968 as head of Richard Nixon's presidential campaign inConnecticut, When Reagan won the election, he tapped Baldrige as hissecretary of commerce.

` Howard Malcom Baldrige agreed and served from 1981 until his death in1987.


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Achievement Secretary ofCommerce

` During his tenure, Baldrige played a major role in developing and carryingout Administration trade policy.

` He took the lead in resolving difficulties in technology transfers with Chinaand India.

` Baldrige was named by the President to search out unfair trading practicesand recommend ways to end those practices.

` Baldrige's contributed to improvement in economy, efficiency, andeffectiveness in government.

` Within the Commerce Department, Baldrige reduced the budget by morethan 30% and administrative personnel by 25%.

` Having joined Scovill in 1962, he transformed it from a financially troubledbrass mill to a highly diversified manufacturer of consumer, housing and

industrial goods.


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Malcolm Baldrige National Quality Award

` Congress established the award program in 1987 to recognizeU.S. organizations for their achievements in quality and

performance and to raise awareness about the importance of

quality and performance.

` The award is not given for specific products or services.

` Three awards may be given annually in each of these categories:

` Manufacturing,

` Service,

` Small business,

` Education,

` Health care and

` Nonprofit.


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Category Point Values

1 Leadership 120

2 Strategic Planning 85

3 Customer Focus 85

4 Measurement, Analysis, and

Knowledge Management 90

5 Workforce Focus 85

6 Process Management 85Results 450

TOTAL POINTS 1,000


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` Why was the award established?` In the early and mid-1980s, many industry and government

leaders saw that a renewed emphasis on quality was no longer anoption for American companies but a necessity for doing businessin an ever expanding, and more demanding, competitive world

market.` But many American businesses either did not believe quality

mattered for them or did not know where to begin.

` The Baldrige Award would help U.S. organizations achieve world-class quality.

` How is the Baldrige Award achieving its goals?` Giving more value to customers.

` Continuous improvement in performance of organisation.


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` Why are the Baldrige Award recipients asked to share theirsuccessful strategies?

` One of the main purposes of the award is to pass on information about the

recipients performance , organizations can tailor for their own needs.

Representatives from the award recipients willingly have shared their

organizations performance strategies and methods with thousands.

` How does the Baldrige Award differ from ISO 9000?` The purpose, content, and focus of the Baldrige Award and ISO 9000 are

very different.

` The BaldrigeAward criteria focus on results and continuous improvement.

` While ISO 9000 is a standard fixed for products it attributes the standard ofa given product.

` Overall, ISO 9000 registration covers less than 10 percent of the BaldrigeAward criteria.


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Dr. Edward Deming Application Prize

` The Union of Japanese Scientists and Engineers (JUSE) invited Dr.Deming to Japan in July 1950.

` He held a series of lectures and seminars during which he taught thebasic principles of statistical quality control to executives, managersand engineers of Japanese industries.

` His teachings made a deep impression on the participants' mindsand provided great impetus in implementing quality control in Japan.

` In appreciation,JUSE (English), created a prize to commemorate Dr.Deming's contribution and friendship and to promote the continueddevelopment of quality control in Japan.

` The prize was established in 1950 and annual awards are still giveneach year.

` The Deming Prize is one of the highest awards on TQM (TotalQuality Management) in the world.


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Dr. Demings Application Prize - Categories

Deming Prize

The Deming Application Prize

Given to companies or divisions of companies that have achieved distinctive

performance improvement through the application of TQM in a designated

year.The Deming Prize for Individuals

Given to individuals who have made outstanding contributions to the study of

TQM or statistical methods used for TQM, or individuals who have made

outstanding contributions in the dissemination of TQM.

The Quality Control Award for OperationsBusiness Units

Given to operations business units of a company that have achieved

distinctive performance improvement through the application of quality

control/management in the pursuit of TQM in a designated year.


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THE DEMINGS PRIZE

` Established in 1950 by TheJapanese Union ofScientists and Engineers.(JUSE)

` 2008-Tata Steel Limited(India)-Winnerof TheDeming ApplicationPrize

` 2003- Mahindra andMahindra Ltd., FarmEquipment Sector (India) Winnerof The DemingApplication Prize


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Award goes to my dear students

session vi quality awards

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