session t120 what's this going to cost? incorporating cost...
TRANSCRIPT
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Session T120 What's this going to cost? Incorporating cost-consciousness in PA education
Chezna Warner MHS, MSW, PA-C Genevieve Delrosario MHS, PA-C Saint Louis University Physician Assistant Education
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Objectives 1)Discuss specific reasons behind the increasing importance of cost awareness in healthcare 2)Describe current methods used to integrate cost awareness into health professions education 3)Identify potential tools for their program to begin integrating cost awareness in the curriculum
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Why is teaching cost awareness important?
Healthcare decisions/
overall health are affected
Society spends more
Overall health
quality lags
Individuals spend more
Resources are limited
Patient satisfaction/
trust is affected
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Society spends more § US spends the largest percentage of our wealth on health care than
any other industrialized nation
§ $2.8 trillion in 2012 § $8915 per person 2012 (2)
§ $9697 per person 2014 (projected) § 7% of federal budget in 1976; 26.6% in 2015 (estimated) (3)
§ Up to 30% of health care spending may be wasted (1)
§ Limited resources are a reality 1.Berwick 2. CMS 2013 3. https://media.nationalpriorities.org/uploads/publications/health.tipsheet.9_16_14.pdf
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US health care lags
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Individuals spend more
• Health insurance costs to consumers are increasing
• High deductible plans are becoming increasingly common
• Out of pocket costs (beyond deductibles) are
increasing
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Individuals spend more § Premiums for employer-sponsored family health coverage increased
3% this year
§ Premiums rose 26 % in the last 5 years § This is considered slow § Premiums rose 34% in the preceding 5 years
§ Premiums rose astronomically in the late 1990s and early 2000s (annual double-digit raise) § Worker contributions have more than tripled for individual or family
coverage since 1999
Henry J Kaiser Family Foundation 2014.
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http://kff.org/interactive/premiums-and-worker-contributions/
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High deductible health plans § An acute change § 20% of workers have HDHP, up from 4% in 2006 § Akin to homeowners or auto insurance
§ 80% of covered workers have an annual deductible § Average deductible in 2014: $1217 § Up 47% from 2009
§ Calendar year can be an issue as patients “stack” anticipated needs earlier in year
Henry J Kaiser Family Foundation 2014
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Out of pocket costs § Beyond premiums, deductibles
§ Over the counter medications
§ Some patients pay more for medications
§ Urgent care used inappropriately increases costs § + May decrease cost by avoiding ER visit (1)
§ - Access to any care does not mean BEST care § Can add to costs by diverting from primary care and prevention (2) § Can add to costs by ending up in ER anyway
§ Delay of care due to cost (3)
1. Yee, 2. O’Malley 3. Bernard and Farr
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Resources are limited § Individually
§ Medical problems contribute to at least 62% of bankruptcies (1)
§ As a society
1.Himmelstein 2009
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Patient trust, satisfaction affected
§ Cost is relevant to patients!
§ Perception of provider competence
§ Reimbursement tied to patient satisfaction!
§ Particularly relevant to PAs
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The bottom line: Overall health is impacted
§ Study of 254 patients with cancer:
§ 68% cut back on leisure activities § 46% reduced spending on food and clothing § 20% took less than the prescribed amount of medication § 19% partially filled prescriptions § 24% avoided filling prescriptions
Zafar 2013
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The bottom line: Overall health is impacted
§ Study of nonelderly adults with hypertension
§ 13% had high financial burdens § Of those with a high financial burden: § 29% delayed care or were unable to get care for financial reasons § 80% identify not getting care as a big problem
§ Self-perceived financial barriers very high among uninsured and those with public coverage
Bernard 2014
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The bottom line
AFFORDABILITY = COMPLIANCE
§ Providers can change patient misconceptions about costs if we know costs
§ If providers are aware of impact of high-deductible plans and high out of pocket costs, we can address with patient and increase likelihood of compliance (1)
§ If we know two options are equal but one costs less, we can utilize/promote that option from the start (2)
§ Providers can help patients prioritize expenditures 1. Bernard 2014 2. Okike
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Health impact: HDHPs § Discourage or encourage office visits?
§ Especially for those with known chronic disease as they can’t save for emergencies – all HSA $ goes to chronic care (1)
§ HDHPs might improve health behaviors
§ Decreasing cost of care, but not improving or helping quality of care (2)
§ HDHP enrollees are more concerned about reducing cost
§ HDHP enrollees are more likely to be highly-educated
§ They definitely increase patient engagement (interest) in health care costs (3)
1. Bernard 2011 2. Reddy 3. Fronstin
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Health impact: HDHPs § However… § HDHPs are a new entity § Research is lacking § Current research is divergent regarding ultimate effect on cost
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What are we doing to teach costs to students?
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What do we know? § Providers may have limited understanding of costs of therapies ordered(1)
§ Information is not standardized
1. Korn
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What do we know? § Brief interventions can improve knowledge and alter behavior (1)
§ Repetitive interventions can improve knowledge and alter behavior (2)
1. Stuebing 2. Korn
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What do we not know? § Cost of “cheap” or “generic” medications (1, 2)
§ Generic does not equal $4 in all cases § Cost of labs (usually) § Cost of procedures § Cost of imaging § Cost of DME § Cost of medical appliances and equipment – orthopedic
appliances used in OR, CPAP, glucometer strips (3)
1. Stebbins 2. Consumer Reports 3. Okike
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What do patients want to know?
§ Cost of medications § Cost of lab tests § Cost of procedure § Cost of imaging § Cost of return visit § Cost of hospitalization § Cost of OP services – referral to specialist, PT,
psychology
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Similarities? § Cost of “cheap” or “generic”
medications § Cost of labs (usually) § Cost of procedures § Cost of imaging § Cost of DME § Cost of medical appliances
and equipment – orthopedic appliances used in OR, CPAP, glucometer strips
§ Cost of medications § Cost of lab tests § Cost of procedures § Cost of imaging § Cost of return visit § Cost of hospitalization § Cost of OP services –
referral to specialist, PT, psychology
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Where do patients get cost information? § Y-E-N.net – Viagra costs 0.20 euros a pill! § Norcos.org – Norco for 32 cents a pill! § Neighbors, friends § Legitimate sources - states are legislating cost transparency
§ 14 states require insurers to report rates paid to healthcare providers
§ Legitimate websites like Healthcare Bluebook and Fair Health Consumer
§ Patients will have cost information already
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Where do we get cost information?
§ Hard to find – numerous pharm apps provide little to no cost information
§ Of the top five medical apps used in 2013, none had
consistent, reliable cost information
§ Direct contact with provider of therapy – pharmacy, imaging center § Inefficient, variable
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Why do we over test or over order?
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Why do we over test or over order? § We were not taught not to § Traditional medical education tends to reward
thorough investigation with no nod to cost control (1)
§ Don’t miss the “zebra” § “You may see this one day” § Memorization of minutiae encouraged
§ We don’t have confidence in our clinical skills § Truest for new graduates
1. Detsky
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How are medical schools teaching costs? § LCME Standards, March 2014 § 7.2 Organ Systems/Life Cycle/Primary Care/Prevention/Wellness/Symptoms/
Signs/Differential Diagnosis, Treatment Planning, Impact of Behavioral/Social Factors § “Recognize the potential health-related impact on patients of behavioral and
socioeconomic factors”
§ ACGME Standards § No standard
§ Practice competency: “to incorporate considerations of cost awareness and risk–benefit analysis in patient and/or population-based care as appropriate” (1)
§ Strong support for addition of cost-conscious care as a seventh general competency (2)
1. ACGME 2. Weinberger
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How are medical schools teaching costs?
§ No specific medical school or residency curricular requirements
§ No evidence or consensus on best methods § Case-based curricula may be utilized in residency § Fewer than 1 in 6 programs has formal curriculum in this area (1)
§ Various professional resources available § Choosing Wisely (American Board of IM Foundation) § Less is More (Archives of Internal Medicine) § High Value Cost Conscious Care, ACP
1. Patel
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How are nursing schools teaching costs?
§ LPN § No curricular standard
§ RN/BSN § No curricular standard from ACIM or CCNE § More information on teaching nurses (RN level) about core measures/
cost-effectiveness for hospital (Pappas)
§ Education on increasing patient compliance emphasized § NP/DNP § No curricular standard from ACIM or CCNE
1. Accreditation Commission for Education in Nursing Standards 2. Commission on Collegiate Nursing Education Standards 2013
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How are pharmacy schools teaching costs?
§ Accreditation standards: § “Graduates must possess the basic knowledge…to manage human,
physical, medical, informational, and technological resources through the ability to ensure efficient, cost-effective use of these resources in the provision of patient care”
§ Performance competency: Utilize knowledge…in an affordable
manner that meets their health care needs.
1. Accreditation Council for Pharmacy Education Standards, 2016 (Draft)
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How are PA schools teaching costs?
§ Primary care orientation of the profession § National organization emphasis on cost-effectiveness of PAs
§ Literature is lacking on subject § Professional standards do not explicitly encourage this instruction
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How are PA schools teaching costs? ARC-PA standards:
§ B1.06 The curriculum must include instruction to prepare students to provide medical care to patients from diverse populations.
§ ANNOTATION: Quality health care education involves an ongoing
consideration of the constantly changing health care system and the impact of racial, ethnic and socioeconomic health disparities on health care delivery. Instruction related to medical care and diversity prepares students to evaluate their own values and avoid stereotyping. It assists them in becoming aware of differing health beliefs, values and expectations of patients and other health care professionals that can affect communication, decision-making, compliance and health outcomes.
§ B2.15 The program curriculum must include instruction regarding
reimbursement, documentation of care, coding and billing.
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Toolbox! Classroom - Economics
§ Solid health care economics education § One or two focused lectures § Consider early in didactic training
§ Objectives § Understand various health insurance options § Understand increased out of pocket expenses § Understand “intangible” costs – even if patient doesn’t pay, society pays § Understand need to help patients afford necessary care AND avoid
unnecessary care, even if someone else is paying
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Toolbox! Classroom - Curriculum
§ Preventive Care § Enhance understanding of cost savings of preventive care § In-class activities: § Cost of colonoscopy versus treatment for colon cancer § Cost of metformin versus insulin or exenatide § Cost of Pap/WWE versus LEEP § Cost of chlamydia screening versus PID treatment § Cost of TDap versus treatment for pertussis or ER visit for tetanus shot
§ Such activities can be freestanding, or can incorporate diagnosis and management case learning as well
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Toolbox! Classroom – Coding and Billing
§ EFFECTIVE coding and billing education § ARC-PA standard § Teaching with no basis for comparison may be less effective § Basics of evaluation and management is feasible
§ Can be done effectively in the clinical year by preceptors (anecdotal)
§ Encourage preceptors to involve students in billing § Consider education on post rotation days
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Toolbox! Classroom Tools
§ American College of Physicians High Value Care Series
§ Integrate similar cases into curriculum with students at the end of didactic training, prior to clinical year
§ Positive – solid, proven, brief intervention § Negative – must avoid “content/curriculum creep” § Need fundamental emphasis at program level to integrate cost
awareness consistently and routinely throughout all areas of development, from first didactic days to post-grad CMEs
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Toolbox! Classroom Tools
§ Choosing Wisely § Physicians who learn about unnecessary testing as a result
of using this tool are more likely to reduce their use of the tests (ABIM survey 5/14)
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Toolbox! Classroom
§ OSCE opportunities § Progressively challenging exercises throughout the year
related to costs incurred in the OSCE § Tell us what you did that cost money § Estimate how much it cost § Use a resource to find out how much it really cost § How would you alter a plan if patient had no insurance
and/or can’t pay
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Toolbox! Classroom
§ USE AN APP! § Promote use of specific apps and websites developed to
promote guideline adherence, decision making and cost containment
§ ACR- Imaging Guideline app § ASCCP – Pap management app
§ Most are clinical tools only, often offer little in terms of real costs § But use can promote learning
§ FairHealth app utilization during lectures
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Classroom - IPE § Encourage curricular development of cost
awareness activities in IPTS/IPE programs § Pharmacy education exercise
§ Less is More JAMA cases § Clinical vignettes
§ Improve understanding of cost-effectiveness of our profession
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Classroom – and beyond Program Policy
§ Policy implementation to include cost awareness in all areas of PA education § Create a culture of change § Not just another standard to add to your syllabus, but a deeply-
embraced goal for all phases of education § Regulatory influence can be the unifying force
§ Promote online tools for faculty to use when developing lectures, and promote to students for personal and academic use
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Classroom – and beyond Preceptors
§ Clinical experience is highly effective § Clinical year develops critical thinking, “putting it all
together” § Preceptors can influence students’ future practice
styles (1)
§ Emphasize Teaching Restraint, Choosing Wisely programs
§ Offer as incentive to preceptors (another advantage of teaching)
1. Hauer
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Classroom – and beyond Professional Leadership
§ PA professional organizations can promote cost-consciousness via: § Resource creation ( eg Choosing Wisely) § Regulatory action for professionals and for students § Promoting legislative and public efforts for cost transparency
“PA education and practice emphasizes chronic care management, preventive care and patient education. These may reduce hospital admissions, readmissions, specialty care and prescription drug use, and in turn eliminate unnecessary costly health services.” (1)
1. AAPA, PAs Increase Access, Quality, and Cost-Effectiveness in Healthcare
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Classroom – and beyond Resource Stewardship
§ Professional responsibility to become cost-conscious and avoid unnecessary spending
§ Focus for ethics education
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Classroom – and beyond § Choosing Wisely Best Practices § Choosing Wisely Communication Modules § High Value Care Curriculum § Fair Health § Less is More JAMA series
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References § Accreditation of Colleges of Osteopathic Medicine: COM Accreditation Standards and Procedures § ARC-PA Standards § Accreditation Council for Graduate Medical Education. Outcome Project. 4 May 2011. (Online § Bernard DM, Johanson P, Fang Z. Out-of-Pocket Healthcare Expenditure Burdens Among Nonelderly Adults With Hypertension. Am J Manag Care.
2014;20(5):406-413. § Bernard DM, Farr S, Fang Z. National Estimates of Out-of-Pocket Health Care Expenditure Burdens Among Nonelderly Adults With Cancer: 2001
to 2008. J Clin Oncol. Jul 10, 2011; 29(20): 2821–2826. § Berwick D, Hackbarth A. Eliminating Waste in US Health Care. JAMA. 2012;307(14):1513-1516. § Cassel C, Guest J. Choosing Wisely - Helping Physicians and Patients Make Smart Decisions About Their Care. JAMA. 2012;307(17):1801-1802. § Evans M. Consumers paying more out-of-pocket, despite slow healthcare spending growth. Online article. Modern Healthcare, September 24 2013 § Fronstin P. Findings from the 2012 EBRI/MGA Consumer Engagement in Health Care Survey. EBRI Issue Brief. 2012 Dec;(379):1-27. § Glenn, B. Physicians' top 5 most-used medical apps for smartphones and tablets. Medical Economics Online, June 13 2013. § Grens K. The high-deductible trap. Will the increasingly popular option undermine accountable care? Mod Healthc. 2013 Jun 24;43(25):6-7, 1. § Himmelstein, DU, Thorne, D, Warren, E, Wooldhandler, S. Medical Bankruptcy in the United States, 2007: Results of a national study. The American
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When Prescribing. J Gen Intern Med 2003; 18:31-37. § LCME Standards FUNCTIONS AND STRUCTURE OF A MEDICAL SCHOOL, Standards for Accreditation of Medical Education Programs Leading
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Affairs, WebFirst. December 12 2012. § Pappas I, Rushenberg J. Help students see dollars. Nursing Management 2009 June; 37-42. § Patel MS, Reed DA, Loertscher L, McDonald FS, Arora VM. Teaching residents to provide cost-conscious care: a national survey of residency
program directors. JAMA Intern Med. 2014;174(3):470-472. § Post J, Reed D, Halvorsen A, Huddleston J, McDonald F. Teaching High-value, Cost-conscious Care: Improving Residents' Knowledge and
Attitudes. American Journal of Medicine, 2013-09-01Z, Volume 126, Issue 9, Pages 838-842 § Reddy SR, Ross-Degnan D, Zaslavsky AM, Soumerai SB, Wharam JF. Impact of a high-deductible health plan on outpatient visits and associated
diagnostic tests. Med Care. 2014 Jan;52(1):86-92. § Sommers BD, Desai N, Fiskio J, Licurse A, Thorndike M, Katz JT, Bates DW. An educational intervention to improve cost-effective care among
medicine housestaff: a randomized controlled trial. Acad Med 2012 June; 87 (6); 719-28. § Stuebing E, Miner T. Surgical Vampires and Rising Health Care Expenditure - Reducing the Cost of Daily Phlebotomy. Arch Surg. 2011;146(5):
524-527. § Unnecessary Tests and Procedures In the Health Care System - What Physicians Say About The Problem, the Causes, and the Solutions.
Survey, ABIM Foundation May 1, 2014. § Weinberger S. Providing High-Value, Cost-Conscious Care: A Critical Seventh General Competency for Physician. Ann Intern Med. 2011;155(6):
386-388. § Yee T, Lechner A, Boukus E. The Surge in Urgent Care Centers: Emergency Department Alternative or Costly Convenience? HSC Research Brief
No. 26, July 2013 § Zafar SY, et al. The financial toxicity of cancer treatment: a pilot study assessing out-of-pocket expenses and the insured cancer patient’s experinece.
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