session: 1024 flexible learning: end user training for hrms alma deutsch hrms training administrator...
TRANSCRIPT
Session: 1024
Flexible Learning:End User Training for HRMS
Alma DeutschHRMS Training AdministratorDivision of Human Resources
Kansas State University
Session Outline
Overview of HRMS at Kansas State University
Training Strategies Approaches to End User Training Challenges \ Lessons Learned
Questions ?
Kansas State University Overview
Fall 2000 Enrollment =21,929
Over 10,000 Active Employees
Land Grant Institution with Employees in 105 Kansas Counties Plus Other States
Process Payroll for K-State plus four (4) affiliated corporations
PeopleSoft Implementation/Upgrades
Dec 95 … Implemented PS 4.0 HRMS with Base Benefits and Payroll
Jun 98 ... Upgraded to PS 6.01 Public Sector
Oct 99 … Upgraded to PS 7.5 HRMS Educ & Govt
Oct 01 … Upgrade to PS 8 HRMS
PeopleSoft Users at
PeopleSoft Users Addresses -- Budget Data
Education Data -- Payroll FundingPS Query -- Student Pay -- Time & Leave
Training Administration -- Unclassified Data
Budget Office & HR Benefits -- Deductions -- Job Data
Payroll Data -- Position Data
End User Training for HRMS
Training Administrator– HR Background– PeopleSoft Training and Support– Project Team Member
– Fit Analysis– Process Reengineering– Test Data for System Requirements– Recommend System Modifications
– Key Liaison
.
In timesof change,
training is in higher
demand.
Designing Training for HRMS
Multiple Delivery Methods
Timely
Interesting \ Unique
Job Related
Technology
End User Training for HRMS
Web-Based Training Module
Hands-On Training
Information Sessions
1/1 Training
Web-BasedTraining Module
Introduction to PeopleSoft Macromedia FLASH 4 Software Timely Training Real-World Scenarios Self-Paced Learning Interactive User Convenience
Web-Based Training Module
Developing On-Line Skills (Prerequisite)
Sign-In \ Sign-Out \ Change Password Accessing Functional Areas, Window
Applications, Panel Groups & Panels
Adding\Deleting Effective-Dated Rows Printing HRMS Reports HRMS Support Other HRMS Training Opportunities
New HRMS User Access
Before Access to HRMS is granted:
User Completes Web-Based Tutorial
User Completes Quiz
User Completes and Submits HRMS Access Form and Quiz to HR
Hands-On Training
Classroom Setting
Tell - Demo - Practice - Perfect
8-10 Workstations - Training Database
1 Instructor Station with Projector Participant Guides Activities
Hands-On Training
Activities: Developing On-Line Skills ?’s Frequently Asked
– Designed for New Users– Locate\View Data On-Line– Builds Navigation Skills– Future Reference Guide
?’s Frequently Asked
Hands-On Training
HRMS Tips and Techniques View Multiple PS Panels Set-Up Default Window Application Set-Up Default Operator ID Import PS Report to Excel Spreadsheet Establish “Favorites” “New Window” Option Process Monitor
Hands-On Training
HRMS Process Courses Establishing & Maintaining Position Data
Maintaining Employee Data
Maintaining Department\Budget Funding
Processing Additional Pay
Query Basics
Query Advanced
Hands-On Training
HRMS Process Courses continued -- Processing Student Pay Rate Changes
Processing Unclassified Pay Rate Changes
Processing Budget Data
Recording Time and Leave
Maintaining Training Administration
Information Sessions
Introduce New Processes
Demonstrate New Process
Option to Attend Hands-On Session
One-on-One Training
User’s Workstation \ Office Provide Individual Training Session Review Training Process Set-Up Position Pools for Funding Set-Up Unique Processes
User Support
Computer Labs Help Desk
– Technical Assistance HR Staff
– On-Line Procedures – Functional Assistance– Polices & Procedures
User Support
HR Newsletter (Electronic Mail)
Monthly Schedule HR Web Pages http://www.ksu.edu/hr
Electronic Mail Course Session Handouts Memos
Monthly Schedule in Calendar Form
Challenges \ Lessons Learned
Be Prepared User Levels Facing Change
Be Flexible -Training Needs Change Take Advantage of Technology Humor\Patience
ProjectTeam Member
FunctionalSupport
User’s KeyLiaison
PeopleSoftTraining
HRBackgroun
d
Flexible Learning:
End UserTraining for HRMS
Flexible Learning:
End UserTraining for HRMS
QUESTIONS?
Thank You - Thank You - Thank You - Thank You
