Dear  Patients,  We  received  numerous  requests  to  join  our  new  Patients  Portal,  along  with  suggestions  and  comments.  In  this  letter,  we  will  answer  most  common  questions  you  asked  about  services  covered  by  BLOCK  FEE.  In  Ontario,  many  of  health  care  services  are  covered  by  the  Ontario  Health  Insurance  Plan  (OHIP).  Some  of  the  medical  and  other  services  provided  by  doctors  or  doctor’s  offices  are  not  covered  by  OHIP.  College  of  Physicians  and  Surgeons  of  Ontario  (CPSO)  in  conjunction  with  the  Association  of  Physicians  (OMA)  has  been  introduced  the  recommended  system  of  payment  for  non-­‐insurance  services.  The  list  of  services  not  covered  by  OHIP  provided  by  our  clinic  can  be  found  at  the  secretary  desk  or  on  the  web  site  www.diseramedical.com  (updated  monthly).  You  may  consider  the  BLOCK  FEE  in  order  to  get  these  services  for  free  or  with  a  significant  discount.    What  services  are  fully  covered  by  BLOCK  FEE?  At  the  Patients'  Portal:  Requesting  prescription  renewal  (if  applicable);  Requesting  and  downloading  available  Medical  Forms  ,for  example:  Massage/Physio  /Orthotics  Note,  Sick  Note/Back-­‐to-­‐Work  Note  etc.;  Reviewing  and  downloading  available  laboratory  report  results;  Reviewing  and  downloading  available  imaging  reports  ie  US/X  Rays/CT  scans  etc.;  Reviewing  and  downloading  available  appointments’  summary  notes;  Communicating  with  your  doctor  via  email  to  save  time  using  a  secure  connection  code;    At  the  office:  Work/School/Medical  Forms;  Daycare-­‐medical  clearance  to  return/note;  Disability  Form;  Federal  Disability  Tax  Credit  (CRA);  Fitness  Certification/Club  Form;  Massage/Physio  /Orthotics  Note;  Pre-­‐Employ  Certificate  of  Fitness;  Private  Insurance/Sickness/Disability;  School/Camp  Physical  Forms;  Sick  Note/Back-­‐to-­‐Work  Note;  

Travel  Cancellation  Insurance  Form;  Unemployment  Insurance  Form;  Nurse’s  fee  for  injections  not  covered  by  OHIP  i.e.  all  injections  needed  for  travel  or  teenager/seniors  immunizations  (pt  supplies  vaccine),  some  vitamins,  non-­‐prescribed  and  compound  medication  injections;  TB  Testing  (Mantoux),  including  2  visits:1st  -­‐  providing  test  and  2nd  -­‐reading  test  and  forms;  Phone/Fax  Prescription  Renewal;  Missed  or  Cancelled  Appointments  (up  to  3  per  year);    What  is  the  cost  of    BLOCK  FEE?    In  our  clinic,  rather  than  a  one-­‐time  payment  for  the  entire  year,  you  have  the  opportunity  to  pay  block  fee  monthly.  Monthly  payment  will  be  from  10  to  20  Canadian  dollars,  depending  on  the  number  of  your  family  members.    How  can  I  pay  BLOCK  FEE?    In  order  to  be  registered  for  the  monthly  payment  you  have  to  fill  out  the  Block  Fee  Form  and  send  it  to  our  office  by  e-­‐mail,  fax  or  regular  mail.  You  can  also  fill  out  the  Block  Fee  Form  directly  in  the  clinic.  Please  remember,  that  your  decisions  to  pay  Block  Fee  will  not  affect  in  any  way  yours  or  your  family  ability  to  access  health  care  services  at  our  office,  will  not  affect  in  any  way  the  physician-­‐patient  relationship,  or  pose  any  barrier  to  accessing  health  care  services  in  our  office.  Do  not  hesitate  to  ask  our  clinic  stuff  for  a  help  and  if  you  need  more  information.  Sincerely,  Administration  of  Disera  Medical  Centre